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Home My WebLink AboutCommunity Outreach Specialist - Senior CenterUpdated: March 2024 CITY OF IOWA CITY – JOB DESCRIPTION Posi�on Title: Community Outreach Specialist – Senior Center Department: Senior Center Division: Senior Center Supervisor: Senior Center Coordinator FLSA: Exempt Civil Service: Yes Pay Grade: 14 Job Number: 1410 Job Summary Under minimal direc�on, recruits, trains, schedules, and monitors the work ac�vi�es of people par�cipa�ng in volunteer programs sponsored by the Senior Center. Develops, implements, and maintains the Senior Center ’s community outreach ac�vi�es. Evaluates volunteer and community outreach programming to ensure that it reflects and successfully meets the changing needs and interests of community members 50+ years of age. Essen�al Job Du�es and Responsibili�es The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Develops and implements volunteer programs and community outreach materials and ac�vi�es that support the mission and goals of the Senior Center. • Regularly evaluates and iden�fies the volunteer needs and interests of community members 50+ years of age, uses findings to update current programs. • Recruits, trains, and places volunteers for the Senior Center, evaluates performance and offers guidance. • Oversees and supports volunteer services offered at the Senior Center, such as Senior Health Insurance Informa�on Program, legal counseling, tax aid, Honoring Your Wishes and all volunteer led ac�vity groups and clubs. • Maintains the volunteer database and prepares reports as needed. • Plans and executes on-going volunteer recogni�on including regular contact and nomina�on for awards. • Responds to ques�ons and sugges�ons from public and City employees regarding volunteer programs and the Senior Center. • Coordinates major Senior Center outreach and public rela�ons ac�vi�es such as the Program Guide, the web site content, press releases and purchased adver�sing. • Performs public speaking, represents the Senior Center on community-wide commitees, partners with area business and organiza�ons. • Trains, oversees, and guides the work ac�vi�es of work study students and hourly employees for Senior Center Television. • Develops, implements, and manages volunteer programs, engagement, and recogni�on. Updated: March 2024 • Develops, submits, and administers grant proposals for programs and special projects, develops and nurtures corporate sponsorships. • Assists with budget prepara�on, es�mates budgetary expenditures for volunteer programs, monitors expenditures related to volunteer programs. • Provides technology support to staff, volunteers, and users. • Helps plan and carry out emergency procedures. • Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace and community. • Performs other du�es as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educa�onal ins�tu�on and two years of related experience; or six years of related experience and/or equivalent combina�on of educa�on and experience. Degree in Social Work, Therapeu�c Recrea�on, or related. Experience in working with adults 50+, volunteer management, or marke�ng. • Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educa�onal ins�tu�on and three to five years of related experience; or seven years of related experience and/or equivalent combina�on of educa�on and experience. Degree in Aging Studies or Gerontology. Experience in community outreach. • Cer�fica�on in CPR and the use of an external automated defibrillator. Knowledge, Skills, and Abili�es • Ability to add, subtract, mul�ply, and divide in all units of measure, using whole numbers, common frac�ons, and decimals. • Ability to apply common sense understanding to carry out instruc�ons furnished in writen, oral, or diagram form. • Ability to compute rate, ra�o, and percent. • Ability to deal with problems involving several concrete variables in standardized situa�ons. • Ability to establish effec�ve working rela�onships between department staff, the public, Senior Center volunteers, and community partners. • Ability to iden�fy program priori�es, develop realis�c work plans, and work on mul�ple tasks. • Ability to prepare writen materials including records, reports and orienta�on materials. • Ability to read and interpret reports and journals. • Ability to reliably and predictably carry out du�es. • Ability to speak effec�vely before groups of customers or employees of organiza�on. • Ability to write rou�ne reports and correspondence. • Knowledge of community and university resources. • Knowledge of community services for the elderly. Updated: March 2024 • Knowledge of current trends in aging and aging services. • Knowledge of principles and prac�ces of volunteer program development, implementa�on, and evalua�on. • Knowledge of website management and database management. • Skill in marke�ng, public rela�ons and communica�on. • Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word, Excel, Outlook). Supervision Involves leadership role such as regularly guiding, training, and providing direction to temporary/hourly, seasonal, or work-study staff in completing basic, entry-level daily tasks and assignments. Does not carry out disciplinary action, does not hire or fire, is not responsible for writing or delivering performance review. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Updated: March 2024 Reviewed/Approved by: Geoff Fruin, City Manager (4/2024) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________