HomeMy WebLinkAboutFamily Self-Sufficiency Program CoordinatorUpdated: March 2024
CITY OF IOWA CITY – JOB DESCRIPTION
Posi�on Title: Family Self-Sufficiency Program Coordinator
Department: Neighborhood & Development Services
Division: Neighborhood Services
Supervisor: Housing Administrator
FLSA: Exempt
Civil Service: Yes
Pay Grade: 13
Job Number: 1314
Job Summary
The Family Self-Sufficiency Coordinator provides administra�on of family self-sufficiency and
resident opportunity and self-sufficiency programs and educa�on services to City Housing
Authority program par�cipants to enhance employment and other self-sufficiency skills.
Essen�al Job Du�es and Responsibili�es
The following duties are normal for this position. These are not to be construed as exclusive
or all-inclusive. Other duties may be required and assigned.
• Designs and implements self-sufficiency program ac�vi�es for purposes of reducing
dependence for housing assistance by program par�cipants in accordance with housing
and urban development guidelines; enrolls new clients; works with clients to address
and develop goals, barriers and referrals.
• Administers all family self-sufficiency and resident opportunity and self-sufficiency
program requirements, including marke�ng, public educa�on, recruitment, enrollment,
oversight, documenta�on and prepara�on of all required reports.
• Coordinates Program Coordina�ng Commitee and City Housing Authority ac�vi�es with
other service providers to assure that program par�cipants are linked to the suppor�ve
services they need to atain self-sufficiency.
• Maintains networking contacts with community resources.
• Budgets, leverages and manages special events budget, cash dona�ons from other
en��es (financial ins�tu�ons, non-profit organiza�ons, service clubs, program
coordina�ng commitee members, etc.) to finance program related workshops (credit
repair, budge�ng, Money Smart, etc.).
• Answers ques�ons concerning programs to persons calling in or walking into the City
housing authority.
• Works closely with housing authority staff for program referrals.
• Assists in training student interns.
• Develops and networks for community resources for achieving self-sufficiency;
advocates and disseminates program informa�on to community at large, coali�ons,
boards and commitees.
• Provides staff support to the program coordina�ng commitee.
• Represents Housing Authority on community boards.
Updated: March 2024
• Provides case management and ensures that services included in par�cipants’ contracts
of par�cipa�on are provided on a regular, ongoing and sa�sfactory basis, and that
par�cipants are fulfilling their responsibili�es under the contracts.
• Calculates, maintains and balances family self-sufficiency escrow account monthly,
processes invoices, and maintains forfeiture account.
• Surveys, assesses and monitors program par�cipants; recommends addi�onal programs
and services to the City Housing Authority to improve housing opportuni�es.
• Researches grant opportuni�es and prepares grant applica�ons when appropriate and
as required; administers grant funds.
• Collects required data and sta�s�cs; prepares and submits required Housing and Urban
Development, Program Coordina�ng Commitee and City Housing Authority reports.
• Receives clients/customers and other visitors and ensures Housing Authority customer
sa�sfac�on goals are met.
• Conducts self in a manner which promotes and supports diversity and inclusivity in the
workplace and community.
• Performs other du�es as assigned.
Minimum Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution and one year of related
experience; or five years of related experience and/or equivalent combination of
education and experience. Degree in Human Services, Social Work, Psychology, or
related. Experience in program coordination, social service delivery, or case
management.
• Family Self-Sufficiency for Housing and Urban Development Programs Cer�fica�on
within twelve months of hire. Valid State of Iowa driver’s license with sa�sfactory driving
record. Must be 18 years of age. Must pass criminal background check.
Preferred Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution; or four years of related
experience and/or equivalent combination of education and experience.
• Public Housing Authority cer�fica�ons.
Knowledge, Skills, and Abili�es
• Ability to calculate figures and amounts such as discounts, interest, commissions,
propor�ons, percentages, area, circumference, and volume.
• Ability to effec�vely present informa�on and respond to ques�ons from groups of
managers, clients, customers, and the general public.
• Ability to establish and maintain effec�ve working rela�onships with government
officials, co-workers and the general public.
• Ability to interpret a variety of instruc�ons furnished in writen, oral, diagram, or
schedule form.
• Ability to perform basic mathema�cal computa�ons and calculate income and rent in
determining applicant eligibility.
Updated: March 2024
• Ability to read and understand federal, state, and local regula�ons, housing and urban
development requirements, and program procedures.
• Ability to reliably and predictably carry out du�es.
• Ability to solve prac�cal problems and deal with a variety of concrete variables in
situa�ons where only limited standardiza�on exists.
• Ability to write correspondence and prepare educa�onal informa�on for tenants,
landlords, community service organiza�ons, and the general public.
• Knowledge of state, local and federal regula�ons pertaining to family self-sufficiency
public housing programs.
• Knowledge of tenant/landlord laws and small claims court process.
• Skill in oral and writen communica�ons, crisis management, assessment, and
nego�a�on.
• Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word,
Excel, Outlook).
Supervision
No supervision of direct reports.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands
and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or
crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, depth perception
and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential duties and responsibilities of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
duties and responsibilities.
The noise level in the work environment is usually moderate. Duties are generally performed in
an office setting with a controlled environment. The job requires sitting for extended periods of
time and the work may expose the employee to unpleasant social situations and significant
work pace pressure.
Updated: March 2024
Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities
Act as Amended, the City will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential
accommodations with the employer.
Reviewed/Approved by: Tracy Hightshoe, Neighborhood & Development Services Director (4/2024)
I have read and understand the duties and requirements of this job description, and I
agree that I can perform the duties of this position with or without reasonable
accommodation.
Employee Date
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