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HomeMy WebLinkAboutHousing Choice Voucher Program CoordUpdated: March 2024 CITY OF IOWA CITY – JOB DESCRIPTION Posi�on Title: Housing Choice Voucher Program Coordinator Department: Neighborhood & Development Services Division: Neighborhood Services Supervisor: Housing Administrator FLSA: Exempt Civil Service: Yes Pay Grade: 26 Job Number: 05 Job Summary Under direc�on, coordinates and implements Housing Choice Voucher (HCV) program. Responsible for all HCV program requirements. Responsible for interpre�ng and implemen�ng all facets of the HCV programs for eligible families. Ensures that the procedures and opera�ons involved with assis�ng each family are carried out according to federal regula�ons. Reviews forms, verifica�ons, leases, etc. for accuracy and completeness. Essen�al Job Du�es and Responsibili�es The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Prepares schedules and manages workflow of assigned personnel, conducts weekly staff mee�ngs. • Explains and counsels programma�c informa�on to staff and/or clientele concerning the availability and nature of housing assistance for eligible families. • Invites property owners to make dwelling units available for leasing under the Housing Choice Voucher programs. • Responsible for assignments of annual recer�fica�on and direc�ng eligible applicants to housing program assistance. • Compiles surveys on rents and u�li�es as needed. • Oversees and assures comple�on of reexamina�ons, new leases, rent changes and amounts of housing assistance payments. • Researches internet and other resources for HUD (Federal Department of Housing and Urban Development) regula�ons for development and implementa�on of rules, policies, guidelines, etc. • Prepares bi-weekly, monthly and periodical reports rela�ng to the HCV program for HUD and the Housing Authority. • Evaluates and determines occupancy and availability of subsidy by tracking and repor�ng on voucher usage. • Coordinates sessions with the Iowa City Police Department for availability of staff for fingerprin�ng public Housing Authority clients. • Manages HCV wai�ng list, monitors processing of applicant eligibility and assigns new clients to staff for processing. Updated: March 2024 • Provides daily direc�on to staff on policy and regula�on issues. • Confers with City Atorney to obtain interpreta�on of how HUD regula�ons conflict with state law. • Communicates as necessary with HUD, City Atorney’s office, landlords and legal aid regarding clientele, reviews Uniform Residen�al and Landlord Tenant Law and IRS guidelines. • Maintains working rela�onship with owners, clients and HUD staff. • Analyzes and inves�gates HUD reports i.e. duplicate tenant reports, tenant ID management and Housing Authority repor�ng for accuracy. • Assists with the development and produc�on of Housing Authority internal policies and procedures, manuals, public informa�on and other writen materials; creates and revises forms and no�ces used for public housing and home ownership programs. • Assures that local Housing Authority administra�ve plan is current. • Maintains and revises database of form leters, verifica�ons, applica�ons to ensure compliance with recent regula�ons and policy. • Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace and community. • Performs other du�es as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution; or four years of related experience and/or equivalent combination of education and experience. Degree in Human Services, Sociology, Public Administration or related. • Housing Choice Voucher Manager or other equivalent HUD cer�fica�on within twelve months of hire. Valid State of Iowa driver’s license with sa�sfactory driving record. Must be 18 years of age. Must pass criminal background check. Preferred Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educational institution and one year of related experience; or five years of related experience and/or equivalent combination of education and experience. • Public Housing Authority cer�fica�ons. Knowledge, Skills, and Abili�es • Ability to effec�vely present informa�on and respond to ques�ons from groups of managers, clients, customers, and the general public. • Ability to establish and maintain effec�ve working rela�onships with government officials and the general public. • Ability to interpret a variety of instruc�ons furnished in writen, oral, diagram, or schedule form. • Ability to perform basic mathema�cal computa�ons and calculate income and rent in determining applicant eligibility. Updated: March 2024 • Ability to read and understand federal, state, and local regula�ons, HUD requirements, and program procedures. • Ability to reliably and predictably carry out du�es. • Ability to solve prac�cal problems and deal with a variety of concrete variables in situa�ons where only limited standardiza�on exists. • Ability to write correspondence and educa�onal informa�on to tenants, landlords, community services and the general public. • Knowledge of state, local and federal regula�ons pertaining to public housing programs. Knowledge of tenant/landlord laws and small claims court process. • Skill in assigning, training and supervising work ac�vi�es of division employees. • Skill in oral and writen communica�ons, crisis management, assessment, and nego�a�on. • Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word, Excel, Outlook). Supervision Involves leadership role such as regularly guiding, training, and providing direction to permanent staff in completing daily tasks and assignments. May perform additional supervisory duties at the direction of the Department or Division Head to include disciplinary action, assisting with hiring or firing, and writing or delivering performance reviews. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of Updated: March 2024 time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Tracy Hightshoe, Neighborhood & Development Services Director (4/2024) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________