HomeMy WebLinkAboutHousing Choice Voucher Program CoordUpdated: March 2024
CITY OF IOWA CITY – JOB DESCRIPTION
Posi�on Title: Housing Choice Voucher Program Coordinator
Department: Neighborhood & Development Services
Division: Neighborhood Services
Supervisor: Housing Administrator
FLSA: Exempt
Civil Service: Yes
Pay Grade: 26
Job Number: 05
Job Summary
Under direc�on, coordinates and implements Housing Choice Voucher (HCV) program.
Responsible for all HCV program requirements. Responsible for interpre�ng and implemen�ng
all facets of the HCV programs for eligible families. Ensures that the procedures and opera�ons
involved with assis�ng each family are carried out according to federal regula�ons. Reviews
forms, verifica�ons, leases, etc. for accuracy and completeness.
Essen�al Job Du�es and Responsibili�es
The following duties are normal for this position. These are not to be construed as exclusive
or all-inclusive. Other duties may be required and assigned.
• Prepares schedules and manages workflow of assigned personnel, conducts weekly staff
mee�ngs.
• Explains and counsels programma�c informa�on to staff and/or clientele concerning the
availability and nature of housing assistance for eligible families.
• Invites property owners to make dwelling units available for leasing under the Housing
Choice Voucher programs.
• Responsible for assignments of annual recer�fica�on and direc�ng eligible applicants to
housing program assistance.
• Compiles surveys on rents and u�li�es as needed.
• Oversees and assures comple�on of reexamina�ons, new leases, rent changes and
amounts of housing assistance payments.
• Researches internet and other resources for HUD (Federal Department of Housing and
Urban Development) regula�ons for development and implementa�on of rules, policies,
guidelines, etc.
• Prepares bi-weekly, monthly and periodical reports rela�ng to the HCV program for HUD
and the Housing Authority.
• Evaluates and determines occupancy and availability of subsidy by tracking and
repor�ng on voucher usage.
• Coordinates sessions with the Iowa City Police Department for availability of staff for
fingerprin�ng public Housing Authority clients.
• Manages HCV wai�ng list, monitors processing of applicant eligibility and assigns new
clients to staff for processing.
Updated: March 2024
• Provides daily direc�on to staff on policy and regula�on issues.
• Confers with City Atorney to obtain interpreta�on of how HUD regula�ons conflict with
state law.
• Communicates as necessary with HUD, City Atorney’s office, landlords and legal aid
regarding clientele, reviews Uniform Residen�al and Landlord Tenant Law and IRS
guidelines.
• Maintains working rela�onship with owners, clients and HUD staff.
• Analyzes and inves�gates HUD reports i.e. duplicate tenant reports, tenant ID
management and Housing Authority repor�ng for accuracy.
• Assists with the development and produc�on of Housing Authority internal policies and
procedures, manuals, public informa�on and other writen materials; creates and
revises forms and no�ces used for public housing and home ownership programs.
• Assures that local Housing Authority administra�ve plan is current.
• Maintains and revises database of form leters, verifica�ons, applica�ons to ensure
compliance with recent regula�ons and policy.
• Conducts self in a manner which promotes and supports diversity and inclusivity in the
workplace and community.
• Performs other du�es as assigned.
Minimum Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution; or four years of related
experience and/or equivalent combination of education and experience. Degree in
Human Services, Sociology, Public Administration or related.
• Housing Choice Voucher Manager or other equivalent HUD cer�fica�on within twelve
months of hire. Valid State of Iowa driver’s license with sa�sfactory driving record. Must
be 18 years of age. Must pass criminal background check.
Preferred Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution and one year of related
experience; or five years of related experience and/or equivalent combination of
education and experience.
• Public Housing Authority cer�fica�ons.
Knowledge, Skills, and Abili�es
• Ability to effec�vely present informa�on and respond to ques�ons from groups of
managers, clients, customers, and the general public.
• Ability to establish and maintain effec�ve working rela�onships with government
officials and the general public.
• Ability to interpret a variety of instruc�ons furnished in writen, oral, diagram, or
schedule form.
• Ability to perform basic mathema�cal computa�ons and calculate income and rent in
determining applicant eligibility.
Updated: March 2024
• Ability to read and understand federal, state, and local regula�ons, HUD requirements,
and program procedures.
• Ability to reliably and predictably carry out du�es.
• Ability to solve prac�cal problems and deal with a variety of concrete variables in
situa�ons where only limited standardiza�on exists.
• Ability to write correspondence and educa�onal informa�on to tenants, landlords,
community services and the general public.
• Knowledge of state, local and federal regula�ons pertaining to public housing programs.
Knowledge of tenant/landlord laws and small claims court process.
• Skill in assigning, training and supervising work ac�vi�es of division employees.
• Skill in oral and writen communica�ons, crisis management, assessment, and
nego�a�on.
• Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word,
Excel, Outlook).
Supervision
Involves leadership role such as regularly guiding, training, and providing direction to
permanent staff in completing daily tasks and assignments. May perform additional supervisory
duties at the direction of the Department or Division Head to include disciplinary action,
assisting with hiring or firing, and writing or delivering performance reviews.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands
and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or
crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, depth perception
and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential duties and responsibilities of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
duties and responsibilities.
The noise level in the work environment is usually moderate. Duties are generally performed in
an office setting with a controlled environment. The job requires sitting for extended periods of
Updated: March 2024
time and the work may expose the employee to unpleasant social situations and significant
work pace pressure.
Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities
Act as Amended, the City will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential
accommodations with the employer.
Reviewed/Approved by: Tracy Hightshoe, Neighborhood & Development Services Director (4/2024)
I have read and understand the duties and requirements of this job description, and I
agree that I can perform the duties of this position with or without reasonable
accommodation.
Employee Date
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