HomeMy WebLinkAboutPublic Housing CoordinatorCITY OF IOWA CITY – JOB DESCRIPTION
Posi�on Title: Public Housing Coordinator
Department: Neighborhood & Development Services
Division: Neighborhood Services
Supervisor: Housing Administrator
FLSA: Exempt
Civil Service: Yes
Pay Grade: 26
Job Number: 2613
Job Summary
Under direc�on, coordinates and implements public housing rental and home ownership
programs for income eligible families and ensures that the procedures and opera�ons involved
in the implementa�on of public housing rental and home ownership programs are carried out
according to federal regula�ons. The Public Housing Coordinator reviews all completed forms
for accuracy and completeness. Serves as property manager for other City owned proper�es;
does related work as required.
Essen�al Job Du�es and Responsibili�es
The following duties are normal for this position. These are not to be construed as exclusive
or all-inclusive. Other duties may be required and assigned.
• Implements Public Housing Program procedures in compliance with equal opportunity
requirements.
• Writes, publicizes, and disseminates informa�on concerning availability and nature of
public housing for low-income families; composes and provides for dissemina�on of
monthly public housing newsleters for tenants and for landlords and service agencies.
• Processes tenant charges and accounts receivable in Housing Authority and City systems.
• Coordinates property management opera�ons, with assistance from Public Housing
Tec hnician, reviews and approves vendor and contractor invoices.
• Manages public housing wait list, manages a caseload of public housing tenants and
conducts annual, interim and special housing reviews.
• Performs case management func�ons and keeps case files current and in compliance
with program policies.
• Verifies income, determines rent calcula�ons, completes lease requirements and
assumes all other du�es required by the Department of Housing and Urban
Development (HUD) to maintain high occupancy for all public housing units.
• Develops and implements procedures for TOP and ADHOP home ownership programs;
manages Housing Choice Voucher home ownership program.
• Prepares quarterly reports for HUD and other private partners to track success of home
ownership programs; develops and prepares internal reports that analyze the success of
home ownership programs.
• Determines capital improvement needs; develops and manages HUD capital
improvement program.
• Conducts annual reviews of homeowners and determines their ability to make payments
toward their mortgage with the City.
• Conducts research to determine changes in HUD regula�ons and repor�ng
requirements; makes policy recommenda�ons.
• Inspects units for HUD compliance; and evaluates and determines tenant charges and
deposit returns.
• Prepares monthly and periodical reports rela�ng to the public housing program for HUD
and the ICHA (i.e., occupancy and PHAS Public Housing Assessment System); compiles
HUD surveys on rents and u�li�es as needed; analyzes and inves�gates HUD reports
(e.g., REAC, PHAS).
• Confers with City Atorney to obtain interpreta�on of how HUD regula�ons conflict with
state law.
• Communicates as necessary with HUD, City Atorney’s office, landlords and legal aid
regarding clientele, reviews Uniform Residen�al and Landlord Tenant Law and IRS
guidelines.
• Maintains working rela�onship with owners, clients, and HUD staff.
• Performs public speaking to community groups and at professional mee�ngs; informs
community leaders of housing programs and seeks to expand community partnerships.
• Assists with the development and produc�on of Housing Authority internal policies and
procedures, manuals, public informa�on and other writen materials; creates and
revises forms and no�ces used for public housing and home ownership programs.
• Assures Admissions and Occupancy Plan (ACOP) is current.
• Collects delinquent accounts.
• Represents Housing Authority in court proceedings for evic�ons and small claims.
• Receives clients/customers and other visitors and ensures Housing Authority customer
sa�sfac�on goals are met.
• Conducts self in a manner which promotes and supports diversity and inclusivity in the
workplace and community.
• Performs other du�es as assigned.
Minimum Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution; or four years of related
experience and/or equivalent combination of education and experience. Degree in
Human Services, Sociology, Public Administration or related. Experience in property
management, construction management, budgeting, review of building codes and/or
federal regulations, or related field.
• Public Housing Management cer�ficate within twelve months of hire. Valid State of Iowa
driver’s license with sa�sfactory driving record. Must be 18 years of age. Must pass
criminal background check.
Preferred Education, Experience, Certification/Licensure, Other
• Bachelor’s degree from an accredited educational institution and one year of related
experience; or five years of related experience and/or equivalent combination of
education and experience.
• Public Housing Authority cer�fica�ons.
Knowledge, Skills, and Abili�es
• Ability to effec�vely present informa�on and respond to ques�ons from groups of
managers, clients, customers, and the general public.
• Ability to establish and maintain effec�ve working rela�onships with government
officials and the general public.
• Ability to interpret a variety of instruc�ons furnished in writen, oral, diagram, or
schedule form.
• Ability to perform basic mathema�cal computa�ons and calculate income and rent in
determining applicant eligibility.
• Ability to read and understand federal, state, and local regula�ons, HUD requirements,
and program procedures.
• Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures, or governmental regula�ons.
• Ability to reliably and predictably carry out du�es.
• Ability to solve prac�cal problems and deal with a variety of concrete variables in
situa�ons where only limited standardiza�on exists.
• Ability to write correspondence and educa�onal informa�on to tenants, landlords,
community services and the general public.
• Knowledge of state, local and federal regula�ons pertaining to public housing programs.
• Knowledge of tenant/landlord laws and small claims court process.
• Skill in assigning, training and supervising work ac�vi�es of division employees.
• Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word,
Excel, Outlook).
• Skills in oral and writen communica�ons, crisis management, assessment, and
nego�a�on.
Supervision
No supervision of direct reports.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands
and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or
crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, depth perception
and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential duties and responsibilities of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
duties and responsibilities.
The noise level in the work environment is usually moderate. Duties are generally performed in
an office setting with a controlled environment. The job requires sitting for extended periods of
time and the work may expose the employee to unpleasant social situations and significant
work pace pressure.
Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities
Act as Amended, the City will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential
accommodations with the employer.
Reviewed/Approved by: Tracy Hightshoe, Neighborhood & Development Services Director (4/2024)
I have read and understand the duties and requirements of this job description, and I
agree that I can perform the duties of this position with or without reasonable
accommodation.
Employee Date
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