HomeMy WebLinkAboutOnline utility instructionsStep 1- Register
Select Log In
Click Register
Step 2- Create a Username & Password
All fields are required
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Click Save
Once you have registered successfully, you will be brought to a Welcome Page. The next Step is to link
your Accounts.
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Step 3 Link Accounts
Go to Online Bill Pay
Select either General Billing or Utility Billing
Utility Billing Account Linking
Note: Information is required and is visible on bills dated after 3/23/15.
Enter Account Number (Account ID)
Enter CID
Hit Update
You will be brought to the Account Summary Page. If you do not want to link any other accounts select
‘Manage Bills’ and proceed to Step 4.
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General Billing Account Linking
Go to General Billing
Select Link to Account
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Enter an Account Number
Enter Name
Hit Update
You will be brought to the Account Summary Page. If you do not want to link any other accounts select
‘Manage Bills’ and proceed to Step 4.
Step 4 Pay Bill
Select Online Bill Pay
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To see bills, hit the expand icon under General Billing Accounts section
Select Manage Bills
Select the bill or bills you would like to pay
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Click ‘Add selected bills to cart’
‘My Cart’ in the upper right hand corner will now display a value other than 0
To check out open the cart and select ‘Checkout’
Select Payment Method
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Enter Payment Amount
Enter Payment Information
Click Continue
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Enter Billing Address
Note required fields
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Review the Payment Amounts and Payment Method information
Select Change to update the Payment, Payment Method or Billing Address information
Hit Submit
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A message will to let you know that the payment has been successfully processed. Please save the
report for your records.
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