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HomeMy WebLinkAboutCouncil ResolutionfM g Prepared by: Adam Bentley, Admin. Assistant to the City Manager, 410 E. Washington St., Iowa City, IA 52240 (319) 356 -5010 RESOLUTION NO. 13 -217 RESOLUTION APPROVING THE STAFF RECOMMENDATIONS FOR IMPLMENTATION OF VARIOUS RECOMMENDATIONS MADE BY THE AD HOC DIVERSITY COMMITTEE WHEREAS, on May 15, 2012, City Council passed a resolution of intent to establish an ad hoc committee to study City law enforcement and transportation operations as they relate to minority populations with a view toward promoting just and harmonious interaction between local government and minority segments of the community (Resolution No. 12 -260); and WHEREAS, on June 19, 2012, City Council passed a resolution establishing the Ad Hoc Diversity Committee and defining the committee's parameters and charge (Resolution No. 12 -320); and WHEREAS, the Ad Hoc Diversity Committee concluded its work and developed a set of recommendations which were presented to City Council in the March 7, 2013 Information Packet and during the City Council work session on April 9, 2013; and WHEREAS, the City Council requested that city staff review the recommendations submitted by the Ad Hoc Diversity Committee and return to City Council with staff recommendations; and WHEREAS, city staff have reviewed all of the recommendations from the Ad Hoc Diversity Committee and have developed a set of recommendations for implementation; and WHEREAS, city staff intends to provide the City Council with annual updates regarding the progress on implementation of the recommendations through the Diversity Implementation Form; and NOW, THEREFORE, BE IT RESOLVED that the Iowa City City Council hereby approves the attached staff recommendations for implementation of the various recommendations made by the Ad Hoc Diversity Committee. Passed and approved this 18th day of June 120 13 A. MAYOR p oved by ATTEST: CITY CEFRK City Attorney's Office Resolution No. 13 -217 Page 2 It was moved by Payne and seconded by Dobyns the Resolution be adopted, and upon roll call there were: AYES: x x x X x x x NAYS: ABSENT: Champion Dickens Dobyns Hayek Mims Payne Throgmorton 1 Aft ww CITY OF IOWA CITY Diversity Implementation Form Updated 6/13/13) In June 2012, the Iowa City City Council established the Diversity Committee which was formulated to serve as an ad -hoc council committee to review issues relating to diversity within the Police Department and the Transportation Services Department. In addition, the committee was charged with reviewing the Police Citizen's Review Board (PCRB). The scope of the committee was to review the policies, practices, and procedures within the departments, including the PCRB, and provide a set of recommendations to the City Council on diversity related matters. From September 2012 to March 2013, the committee reviewed and investigated the departments and developed a set of recommendations. The recommendations are separated between the Police Department, the Transportation Services Department, and the PCRB. The general recommendations are provided below. Iowa City Police Department 1. Changes should be made in the Police Department to create a more positive culture that focuses on a protect and serve" approach. 2. Increase the understanding between police officers and the minority community. 3. Respond to the pending recommendations to Council from the Human Rights Commission. Police Citizens Review Board 1. Increase public awareness of the Police Citizen's Review Board and the complaint process options. 2. Change the process and procedure for the Police Citizen's Review Board to address the issue of public distrust. 3. Respond to the pending recommendations to Council from the Police Citizen's Review Board. Iowa City Transportation Services Department 1. Iowa City Transportation Department work on providing additional transit options. 2. Look into alternatives to notifying the public about acceptable behavior expectations and procedures. 3. Increase community outreach efforts. 4. Improve overall environment of downtown interchange and high volume bus stops /shelters. 5. Improve communication between other transit services in the Iowa City /Coralville vicinity. The recommendations included a reporting component as well which recommends an annual report be provided to the City Council which highlights various statistical data and information for the Council's review. Status Report: The City Manager's Office is coordinating the implementation of the recommendations. This Status Report explains each of the recommendations, staff's response to the recommendations, names a primary staff contact, defines the anticipated steps needed to achieve the desired outcomes, and presents a timeline for completion of specific projects. ipN'A CITY POLICE Department: Summary: FY 2013 -2014 Diversity Committee Police and Public Safety Recommendations Iowa City Police Department The Diversity Ad -Hoc Committee identified assorted policies, practices and procedures and generated recommendations to address diversity related matters within the department. Below is an outline of the recommendations, the staff's response to the recommendations, a primary staff contact, and a timeline for completion of specific projects. Recommendation A: Recommend changes be made in the Police Department to create a more positive culture that focuses on a "protect and serve" approach. Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Al. Replace the police City staff concurs with the Continue work to develop a Expect In Production recruitment video. recommendation and directed newvideo. completion within staff in March 2013 to replace the 3 -6 months and video with a video focusing on the managed by the community, benefits of working City Managers for Iowa City, and the City s Office and City strategic plan. The recruitment Cable Division. video is only a small portion of police recruitment efforts. Recruitment efforts are designed to reach diverse populations. Currently, during the recruiting process informational posters are sent to approximately 50 educational institutions and career /placement centers and 3 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status approximately 40 employment /career centers. Entities included in this mailing are the Spanish Speaking Peoples Commission of Iowa, Black Cultural Center in Ames, MLK Jr. Center for Education & Training in Waterloo, Iowa Commission on the Status of Women, Iowa Civil Rights Commission, NAACP in Sioux City, Indian Youth of America Inc. in Sioux City and the American Indian Council in Sioux City. Informational posters are also displayed in Iowa City Transit buses. Police entry level position openings are posted at multiple locations on the City of Iowa City website, advertised in the City Personnel Office and on Jobline. Media releases are issued announcing the openings and a website is maintained specifically for law enforcement positions. In addition, Facebook and Twitter are utilized to disseminate information. Print ads are placed in local newspapers including the Iowa City Press Citizen, Cedar Rapids Gazette, Des Moines Register, Quad Cites Times, Waterloo -Cedar Falls Courier (ads were also on the Times and Courier websites). Ads have been placed on job websites including CorridorCa reers. co m, CareerBuiler.com and law 0 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status enforcement websites such as policelink.com, officer.com, theblueline.com, lawenforcementjobs.com and the website for the International Association of Chiefs of Police. The Iowa City Police Department plans on continuing to expand recruiting efforts by sending a recruiting team (including a female supervisor) to college career days and job fairs highlighting career opportunities at the Iowa City Police Department. A2. Encourage more City staff believes more Continue efforts to develop Ongoing- The relationship - building relationship building is critical to connections between the ICPD will manage. activities with the police the future of the Police ICPD and the community. officers and members of Department. Currently, the Iowa In an effort to develop the public. City Police Department partners connections between the with the Strive for Success Police Department and the Mentoring program. Additional youth in the community, outreach is completed by the Police Department participation in National Night out, worked with the Iowa City Safety Village, FAS TRAC, Community School system Immigrant Voices, Restorative to pursue a grant that Justice, Bike Rodeos and would aid in funding School speaking at various schools and Resource Officers. While pre - schools. Additionally, these efforts were not outreach is made through the UI successful at this time, we Children's Hospital Safety Fair, 319 are committed to continue Music Festival, Fraternity and to work with the school Sorority Safety presentations. The system in an effort to Police Department works with expand positive organizations and committees relationships with our including Children of Promise, the youth, and to continue to Consultation of Religious work with the school. We 5 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Communities — Coalition for Racial have also committed to Justice, the School Attendance expanding relationships Task Force Mediation Team, the with the general public by Johnson County Systems of Care implementing the Badges Work Group, the Child Protection for Baseball Program and a Team, HACAP Housing Council, graffiti cleanup program in and the Disproportionate Minority partnership with Juvenile Contact Committee. City staff Court and Mayors Youth encourages members of the Empowerment Program. minority community to participate The Police Department will in the ride along program offered work toward incorporating by the Iowa City Police street officers participation Department. in crime prevention activities specifically in the attendance of meetings with Immigrant Voices and the Neighborhood Centers located on Broadway Street and Pheasant Ridge. Additional outreach activities will be conducted at Forest View and Cole's Trailer Courts. Encourage members of minority community to participate in ride along program. A3. Research the The City currently provides Continue to search for Ongoing- The viability of restructuring training opportunities for opportunities to expand ICPD will manage. the Police Department community policing. The COPS community policing efforts. to adopt a community grant provides for two new A history of participation in policing model. community policing positions community policing and within the ICPD. community relationship The Iowa City Police Department building will be a strong has implemented many of the factor for consideration in common strategies of community employment and 0 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status policing. At the patrol level, in an promotions within the effort to provide consistency in Police Department. enforcement, accountability and relationship building, officers are assigned a specific patrol area for a minimum of a one year time period. The ICPD has also committed a considerable amount of resources to build partnerships and relationships through the Crime Prevention Office and the Police Sub- Station. In addition, we have recently been awarded and implemented a COPS grant which provides partial funding for two additional officers to focus their efforts on the downtown area, and neighborhoods in general. In an effort to expand our community policing model, the department assigned an investigator to specifically work with juveniles. This Investigator has established and maintained relationships with Juvenile Court, The Department of Human Services, and a variety of community organizations. 7 Recommendation B: Recommend opportunities to develop understanding between police officers and the minority community. Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status B1. All police officers All officers receive diversity Continue to provide Ongoing- The receive information / training, which include/ have diversity related training ICPD will continue education so they are included the following list. Each opportunities. to manage. less likely to make topic below is provided as a class The Police Department has assumptions regarding as a component of an officers and will continue to ensure minority populations. required Multiple Agency Training that diversity training is Sessions (MATS) or Police Legal given a high priority. The Sciences training (PLS). Police Department has committed to participating Diversity Training (provided by in the 2013 Reducing Racial Diversity Focus) and ethnic disparities in Mental Health Issues Juvenile Justice Certificate Ethics Program at the Center for Epilepsy Response Juvenile Justice Reform at Emotionally Disturbed Persons Georgetown University Immigrations /Customs September 23 -27, 2013). Mental Health Diversion The Johnson County team Dealing with Mentally Impaired includes a representative Biased -Based Policing/Racial from the Juvenile Court Profiling System, a District Court Sexual Harassment Judge, and the Coordinator Civil Rights for the Johnson County Illegal & Undocumented Aliens Disproportionate Minority Low I.Q. Contact Committee. Service Dogs Additionally, the Police Foreign Nationals Department is working with Dave Kuker, with the Iowa Department of Human Rights, Division of Criminal and Juvenile Justice Planning in an effort to identify alternatives to arrests, specifically related 0 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status C1. Additional City staff concurs with the to low - level, public order Ongoing- The education and recommendation. Currentlythe allegations. ICPD will continue B2. Officers need to Staff concurs that each contact is Continue to pursue the Ongoing- The handle situations to be handled consistently and highest degree of ICPD will manage. consistently for all with the highest degree of expectations from police community members. respect. Situations vary and officers. This expectation needs maintaining officer discretion with Department will actively to be clearly the expectation of consistent recruit minority members communicated and officer behavior is the standard. of the community to Officer behavior needs Supervisors have been instructed to be monitored. to specifically evaluate their reviews of officer recordings to monitor officer interaction with the public. Inappropriate officer interaction will be immediately addressed and documented consistent with the Departmental Discipline Philosophy General Order. Recommendation C: Recommend opportunities to assist the public with educational opportunities Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status C1. Additional City staff concurs with the Continue efforts to develop Ongoing- The education and recommendation. Currentlythe relationships with various ICPD will continue information needs to be Police Department participates in minority communities in to manage. provided to members of a monthly training with youth Iowa City. Recommend the minority regarding contacts with police and publishing efforts already communities for them providing information and occurring. The Police to gain an understanding on police Department will actively understanding of their procedure in collaboration with recruit minority members rights and Mayors Youth Empowerment of the community to 9 Sub Staff Response Staff Contact/ Current Status Recommendation Recommendation Timeline responsibilities. Program. participate in the Citizen's Police Academy. The Police Department will expand outreach efforts by educating the public on the availability of speakers and presenters for public meetings and educational activities. C2. Strengthen City staff concurs with the Continue efforts and Ongoing- The community recommendation to strengthen determine ways to enhance ICPD will continue partnerships with community partnerships with communication efforts. The to manage. community and various stakeholders in the Police Department will work neighborhood community. The Police toward incorporating street organizations to Department command staff and officers participation in provide educational officers have participated and crime prevention activities opportunities, and maintained working relationships and community outreach disseminate with various stakeholders in the programs. information. community, including the Disproportionate Minority Contact Committee, FAS TRAC, Immigrant Voices, Restorative Justice, The Iowa City Community School District Core Management Team and Children of Promise. C3. Develop City staff has worked on this Continue efforts with Ongoing- The partnerships with the concept in the past with community agencies to ICPD will manage. schools and community community agencies. develop a Police Cadet youth groups to Program. Develop a grant implement a Police program modeled after the Cadet Program, which PIN grants to provide introduces youth to the learning opportunities for field of law younger citizens. enforcement. 10 Recommendation D: Committee Response to the Pending Recommendations to Council from the Human Rights Commission Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Ad Hoc supports this City staff will research this Review the issue and return City Managers Current Status recommendation: recommendation and report back to Council with a Office /City Al. Distribute literature to the City Council. recommendation. Attorneys Office - The Human Rights information regarding the Police updated and pertinent 3/6 months. Commission would Citizens Review Board in locations information to the public the City Clerk's support the City in throughout City Hall and the Iowa regarding the PCRB. Access Office. Input will pursuing a municipal issued identification card, implemented in a manner to protect the safety of undocumented persons. Recommend by the HRC on December 18, 2012) POLICE CITIZEN'S REVIEW BOARD Recommendation A: Increase Public Awareness of the Police Citizen's Review Board and the process by which to file a complaint Sub Staff Contact/ Staff Response Current StatusRecommendationRecommendationTimeline Al. Distribute literature The City currently offers Continue to provide The primary regarding the Police information regarding the Police updated and pertinent contact will be Citizen Review Board in Citizens Review Board in locations information to the public the City Clerk's the community so that throughout City Hall and the Iowa regarding the PCRB. Access Office. Input will 11 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status information is readily City Public Library. Brochures are to relevant information will be solicited from available to the public. available at the Neighborhood be improved on the City the PCRB Centers of Johnson County at both website and promoted. members, the the Broadway Center and Police Pheasant Ridge locations. Department and Information is also provided the Equity online atwww.icgov.o . The Director. This is information online includes: an ongoing project. 1. Forum Summaries The City s 2. Annual Reports communication's 3. Complaint Reports division will also 4. Complaint Forms be involved. 5. Contact Information A2. Prepare a video City staff believes that the City staff will develop a The primary to be shown to a variety creation of a video which can be public information video contact will be of local organizations aired on City Channel 4 would be regarding the PCRB. City the City Clerk's and on the City Cable beneficial to publicize the value of staff will then air the video Office. Input will Channel. the PCRB. Those participating in on City Channel and be solicited from the video can highlight the process online. The video will be the PCRB and purpose of the PCRB. This can recorded in away that members, the be followed up with directing the allows for the reuse of the Police public to learn more about the video at different points in Department and PCRB and can be posted on the the future. the Equity City'swebsite. Director. We expect this video could be complete within 6 months of initiation. 12 Recommendation B: Increase Public Awareness of the Police Citizen Review Board and the process by which to file a complaint Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status B1. The person filing the City staff believes that having a Reject this recommendation complaint will have the member of the PCRB participate in to ensure board objectivity. option of requesting that the interview process may a member from the jeopardize the objectivity of said Police Citizen Review member. While it would be Board participate in the possible to exclude the member complainant's interview who participated in the interview with the Police from the subsequent decision Department. (PCRB making process, this is a small recommendation #3) commission and such an approach could exacerbate the quorum challenges. The complainant already has the right to request an additional party in the interview eq. legal counsel) and may have the right to request the Equity Directors presence as well (See B2). B2. The Human Rights Currently, City Clerk's staff The Equity Director is This can be Coordinator serves as an answers questions and provides available to provide implemented assistant and provides materials for complaints involving information to the with changes to education about the Iowa City police officers and complainant about the the Standard process. Once a options available to file receive PCRB process and to assist Operating complaint has been complaints at the Police the complainant in Procedure. The received, the Human Department or with the PCRB for understanding the process. City Attorneys Rights Coordinator will officers. City Clerk staff refers It is not recommended that Office, City Clerk's be informed and will individuals with questions the Equity Director Office, and the send a letter to the regarding non Iowa City officers to participate in the PCRB will prepare person filing the the Equity Director. Individuals complainant's interview SOP's for Council complaint to offer are referred to the Equity Director with the police department action within 3 support through the with questions regarding State as the Equity Director months 13 Sub Staff Response Staff Contact/ Current Status Recommendation Recommendation Timeline process. The Human filings. should not be put in the Rights Coordinator will actual or perceived position be available to address of advocating for the any questions or complainant. concerns that the individual may have and will extend an invitation to accompany them in the complainant's interview with the Police Department. B3. It is recommended The importance of maintaining The City Manager will This can be that the City Manager objectivity in these cases remains participate in the interview implemented participate in the a critical component of the process with the officers with changes to interview with the Police process. City staff believes that involved but that a review is the Standard Department and officer the City Manager can participate done at the end of two Operating in question. in the interviews but wishes to years to ensure the practice Procedures with a review this practice over time to is producing its intended sunset and ensure the recommendation is purpose. required review in achieving its intended purpose two years. The and the integrity of the process is City Attorneys maintained. Office, City Clerk's Office, and the PCRB will prepare SOP's for Council action within 3 months. B4. The complainant will The City can offer an exit survey Develop a survey tool and This can be be offered an exit tool to the complainant to provide provided to complainants at implemented survey. staff and the public with their the end of the process. with changes to perceptions of the process. The the Standard data derived from the survey can Operating be provided as a component of Procedures within the annual report. 3 months. The City Clerk's Office 14 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Recommendation Recommendation and the Equity C1. Change the name to City staff believes this is a Council Staff recommends an Director will Citizens Police Review decision regarding the ordinance change if the prepare the Board. (Recommended identification of the board. desired outcome is a name survey tool. B5. Terms for the Police Staff believes that the definition of The City Council should and the City Citizen's Review Board terms for the PCRB should be a determine if changes to Attorneys Office should be limited to two decision made by the City Council, terms are necessary. within 3 months. four -year terms. not City staff. Staff recommends an Ordinance will be Recommendation C: Committee response to the pending recommendations to Council from the Police Citizen's Review Board Sub Staff Response Staff Contact/ Current Status Recommendation Recommendation Timeline C1. Change the name to City staff believes this is a Council Staff recommends an Ordinance will be Citizens Police Review decision regarding the ordinance change if the prepared by the Board. (Recommended identification of the board. desired outcome is a name City Clerk's Office by the PCRB June 12, change. and the City 2012) Attorneys Office within 3 months. C2. To remove the City staff concurs with this Staff recommends an Ordinance will be language regarding assessment. Formal mediation ordinance change. prepared by the formal mediation within does not occur as the named City Clerk's Office the city code and from police officers choose not to and the City the Standard Operating participate. Attorneys Office Procedures. within 3 months Recommended by the PCRB June 12, 2012) M. No change in the The Diversity Committee Staff recommends an Ordinance will be PCRB's 45 -day reporting recommended against the ordinance change, prepared by the period as it may impact request, opting to retain the 45- City Clerk's Office 15 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status time to process day reporting. City staff concurs and the City complaint. with the PCRB's original request to Attorneys Office Recommended change change to 90 -days because it is within 3 months. to 90 -days from the difficult for a volunteer board, PCRB October 9, 2012) which meets once a month, to make the current 45 -day requirement. 16 bwa City Transportation Services Department: Summary: FY 2013 -2014 Diversity Committee Transportation Services Recommendations Iowa City Transportation Services The Diversity Ad -Hoc Committee identified assorted policies, practices and procedures and generated recommendations to address diversity related matters within the department. Below is an outline of the recommendations, the staff's response to the recommendations, a primary staff contact, and a timeline for completion of specific projects. Recommendation A: Recommends the Iowa City Transportation Department work on providing additional transit options Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Al. Sunday service City staff believes a detailed look Develop a report to outline Iowa City Transit - options assessing the into the options available would Sunday service options to 6 -12 months. free downtown shuttle address the recommendation. include costs, estimated as a potential revenue rides and alternative route to offset transportation solutions. additional bus services This will be submitted in a or researching how to report as a part of a system develop a free shuttle wide evaluation. service in other areas. A2. Expand times on City staff believes a detailed look Evaluate service needs for Iowa City Transit - Saturday. into the options available would Saturdays. This will involve 6 -12 months. address the recommendation. a community outreach piece to gather feedback on transportation needs. This will be submitted in a report as a part of a system 17 Sub Staff Response Staff Contact/ Current Status Recommendation Recommendation Timeline wide evaluation. A3. Increase start times City staff believes a detailed look Enhance outreach efforts to Iowa City Transit - for weekday services, into the options available would businesses along Heinz Rd. 6 -12 months specifically for certain address the recommendation. and Industrial areas in Iowa routes and service areas City to evaluate needs of where there are swing businesses to lead to shifts such as the Heinz outline of proposed Road Area. Further solutions /recommendations suggests that Transit for any necessary service Services contact enhancements. management of the businesses in that area that may be able to assist with surveying the busing needs of their employees. A4. Recommend the City staff concurs with this Purchase and installation of Iowa City Transit - central bus facility uses recommendation. Transit drivers atomic clock for the 6 -12 months an atomic clock for the are currently required to sync downtown interchange is purpose of drivers to watches with the atomic clock at underway. Once installed, a sync their clocks /watch. the transit facility to make sure policy will be implemented The Transit Office is they are all operating on the same for drivers to routinely set placing a clock at the time. time pieces to displayed downtown interchange time. that syncs with a clock posted on BONGO and the City website. This would allow drivers and riders to routinely sync their watches, etc. with transit time. IN Recommendation B: Recommends the Iowa City Transportation Department look into alternatives to notifying the public about acceptable behavior expectations and procedures Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Bl. Recommend creating City staff believes that an Iowa City Transit is in the Iowa City Transit/ a document /pamphlet education campaign for users will process of developing an City Attorneys outlining the procedure be a valuable tool. In the past, education campaign Office- 6/12 followed by the Iowa City training videos have been outlining proper conduct for months Transportation developed but are in need of users of the transit system. Department when there updating. This will be coordinated is an incident on the bus. with City legal staff for This information should review and be implemented be displayed on the bus, with the assistance of website, downtown communications staff. interchange, and schools. B2. Create Youth Liaisons City staff believes that an Iowa City Transit will Iowa City Transit - by partnering with local outreach program specific to engage schools to discuss 6 -12 months schools to find students youth in the community can be mechanisms to dispense in leadership roles to valuable for education of the information about behavior, help drivers with future users of the transit system. safety, regulations and incidents involving other policies related to use of youth. Youth Liaisons can the public transit system. be rewarded with free This will involve outreach to bus passes and/ or other schools in the community incentives to help for grades K -12. maintain order during school times. Youth Liaisons would be trained in peer mediations and de- escalation techniques and bus safety protocols. Should be current youth riders. 19 Recommendation C: Recommend the Iowa City Transportation Department increase community outreach efforts Sub Staff Response Staff Contact/ Current Status Recommendation Recommendation Timeline C1. Create a video with City staff concurs with this Develop a media campaign Iowa City Transit local youth /community recommendation. Transit has to promote and educate staff & City Cable members that explain developed videos in the past community members on Division- 6/12 how to appropriately use directed at the aging and disabled use of public transit. This months City transit services. community and sees value in will include school age users expanding to additional as well as other age groups. audiences. C2. Provide an interactive City staff believes this idea can be Include this idea as a part of Iowa City Transit informational kiosk at the incorporated into the downtown the upcoming City City Managers downtown interchange. streetscape project targeted for downtown streetscape Office 2014 -15. project. C3. Connect with local City staff believes that an Develop a transit outreach Iowa City Transit schools, neighborhood expansive outreach program in program to include City Planning associations, etc. to the community can be valuable for neighborhoods, schools, Department- 12 inform the community on communication of transit related social service agencies, months ongoing changes and issues. Senior Center and improvements in transit businesses. services. C4. Recommend Iowa City staff concurs with this Iowa City Transit is in the Ongoing- Iowa City Transportation recommendation. Transit staff process of setting up a City Transit Department staff has gone through training training program with the Department participate in ongoing programs in the past but these National Transit Institute to culturally and were one -time trainings. provide transit specific linguistically appropriate diversity training. This will diversity trainings. include, Coralville, Cambus and Johnson County. This will be ongoing training. C5. Recommends the City staff concurs with this Develop a survey Iowa City Transit Iowa City recommendation. Surveys have mechanism to evaluate the Department & Transportation been conducted in the past current transit system, MPOJC- 6 months 20 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Department create a related to customer experience, current gaps in survey addressing community transit needs and transportation and future current transportation transit use information. A more needs as it relates to public needs of the structured ongoing survey transit. This will be done in community. Specifically, program could provide additional cooperation with the the Committee opportunities for input. Metropolitan Planning recommends questions Organization of Johnson assessing: County. It will be o Community needs for distributed in multiple Sunday and extended formats in an effort to Saturday service. maximize access to the o Community needs for document. These formats extending service will include, web, both AM & PM on neighborhood committees, weekdays. mailings and hard copies o Assessing needs for distributed on the bus. low- income areas Hard copies will be made o Broad outreach and available in multiple publicizing of survey. languages to provide access to those that have limited In addition, English proficiency. Transit consideration must be is also interested in made for individuals investigating the not able to access the implementation of a "Mind survey electronically Mixer' type system for access to hard copy) collecting input from the and translation needs community. for different languages and email distribution. Note: This survey needs to be implemented and analyzed in 2013. Subsequent surveys should be completed every two years. All survey results should be 21 Sub Staff Response Staff Contact/ Current Status Recommendation City staff concurs with this Recommendation Timeline accessible to the recommendation. Currently, to include current Department -3 general public. Transit has facility plans for all amenities, outline of future months Recommendation D: Recommend improving overall environment of Downtown Interchange and high volume bus stops /shelters Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status The Committee proposes City staff concurs with this Create a Transit Facility Plan Iowa City Transit the Iowa City recommendation. Currently, to include current Department -3 Transportation Transit has facility plans for all amenities, outline of future months Department work on buildings within the department. installations (short and long providing additional Transit also retains a list of all term) and establish transit needs as specified amenities and conducts maintenance plan below: maintenance of those facilities. document for ongoing o Pursue additional Formalizing this document will maintenance. seating in downtown help structure this process. interchange. o Increase number of shelters. o Increase frequency of maintaining bus stops (e.g. litter, overall appearance). 22 Recommendation E: Recommend improving communication between other transit services in Iowa City /Coralville vicinity Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status The Committee City staff believes continued Continue ongoing Ongoing -Iowa City proposes the Iowa City dialogue between the communications with Transit Transportation communities will lead to increases Coralville, Cambus and Department Department work on in efficiency. The implementation Johnson County to continue providing additional of the Bongo system has made to find ways to improve transit needs as transit information easier to communications, coverage specified below: access. and efficiencies as it relates to providing public transit o Establish radio services to the community. communication with Plans are in process for the the other transit next evolution of Bongo to services in order to include a trip - planner provide transfer function for utilizing Iowa options. City, Coralville or University o Trip planner to transit systems. include all local transit services and assist riders to travel throughout the Iowa City /Coralville area. o Review current services for streamlining and /or duplication of services with other transit services. o Consideration should be given to social and cultural issues when considering structural changes to the transit system. 23 REPORTING Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status Recommend that the City The City of Iowa City currently The "Diversity Ongoing- City of Iowa City and City provides the following reports: Implementation Form (DIF)" Managers Office Manager provide an will be the reporting with all involved annual report to the City 1. The Human Rights Commission mechanism for the diversity departments. of Iowa City Council and Annual Report which includes recommendations. The DIF the public concerning the complaint information received will be provided annually. status of law by the public in what areas and The reports cited in the enforcement, public on what basis. staff response will be transportation, and other provided together annually, City services or programs 2. Iowa City Police Department with the DIF. as these City services Traffic Contact Reports relate to the needs and reviewed yearly and available on concerns of the City s demand. The report can be racial /ethnic minority, broken down by numerous immigrant, juvenile, factors. elderly, disabled, poor, veteran, and other 3. Iowa City Police Department special populations. This School Visit and Incident annual report of the City Location Reports which can be Manager shall be called provided on demand. The City of Iowa City Annual Equity Report." 4. Johnson County Incarceration Reports which have the capacity to break down inmates by charges, race, and other factors. 5. Incident Based Reporting reports are available monthly and yearly and can be reviewed with numerous factors. 6. Annual report on internal and 24 Sub Recommendation Staff Response Staff Recommendation Contact/ Timeline Current Status external investigations of officers, the outcomes of such investigations, and discipline action taken. 7. Human Resources submits the federally required EEO report to the federal government bi- annually. 8. Human Resources provides a statistical report on demographic data regarding city employees annually. 9. The Police Citizens Review Board maintains a central registry of all formal complaints against sworn police officers and provides an annual report to Council. 25