HomeMy WebLinkAboutWaterDivisionPoliciesAndProceduresManual
City of Iowa City Water Division
Policy and
Procedures Manual
Revised November 2017
Phone: 319-356-5160
Email: water@iowa-city.org
Website: www.icgov.org
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Contents
General Statements .......................................................................................................................................1
Scope .................................................................................................................................1
Purpose ..............................................................................................................................1
City of Iowa City Contact Information ...........................................................................................................1
General City of Iowa City Contacts .........................................................................................................1
Water Division Contacts .........................................................................................................................1
Water Division Policies and Procedures ........................................................................................................1
Definitions..........................................................................................................................1
Responsibilities ..................................................................................................................2
City (Public) Water Main Ownership ......................................................................................................2
Private Water Service Line Ownership ...................................................................................................2
Work Involving City of Iowa City Public Water Main .............................................................................2
City Not Liable for Damages on Private Water Service Lines .................................................................2
Leaks on Private Water Service Lines .....................................................................................................2
Abandoned Service Lines .......................................................................................................................2
Existing Water System Tracer Wire ........................................................................................................3
After Hours Callout .............................................................................................................3
Water Utility Locating .........................................................................................................3
Water Utility Locating Service ................................................................................................................3
Excavation Near Public Water Distribution Mains .................................................................................4
Release of Information for Private Water Service .................................................................................4
Private Water Service Locating ..............................................................................................................4
Supply of Water Construction Materials ................................................................................................4
Water System Shutdowns ...................................................................................................5
Water Shutdown ....................................................................................................................................5
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Requesting a Water Shutdown ..............................................................................................................5
Water Taps .........................................................................................................................5
Water Tap Application and Tap Fees .....................................................................................................5
Tapping Service Scheduling ....................................................................................................................6
Water Division Tapping Policy ................................................................................................................6
Excavation Requirements for a Water Tap ............................................................................................6
Water Tap Preparation ...........................................................................................................................7
Water Service Line Alignment .............................................................................................7
Private Water Service Line Location ......................................................................................................7
3-inch Diameter or Greater Private Water Service Lines .......................................................................7
1-inch through 2-inch Service Lines .......................................................................................................8
Fire Sprinkler System off a Service Line .................................................................................................8
Service Lines for Multi-Unit Buildings ....................................................................................................8
Splitting an Existing Water Service ......................................................................................8
Backflow Prevention ...........................................................................................................9
Water Use for Construction Purposes ..................................................................................9
Water Meters .....................................................................................................................9
Meter Installation Policy ........................................................................................................................9
Meter Installation ...................................................................................................................................9
Requirements for Enclosures Around Water Meters ......................................................................... 10
Dual-Purpose Meter Installation, Inspection, and Billing Procedures ................................................ 10
Single Purpose Meter (Watering/Irrigation Meter) ............................................................................ 11
Billing for a Single Purpose Meter ....................................................................................................... 12
Portable Water Meter ......................................................................................................................... 12
Meter Tampering and Unauthorized Water Consumption ................................................................. 12
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Meter Inspections Permitted .............................................................................................................. 12
Meter Vaults and Pits .......................................................................................................................... 13
Meter Damage .................................................................................................................................... 13
Meter Tests ......................................................................................................................................... 13
Fire Hydrants .................................................................................................................... 13
Fire Hydrant Usage .............................................................................................................................. 13
Fire Hydrant Flow Test ........................................................................................................................ 13
Fire Hydrant Meter and Valve Rental ................................................................................................. 14
Fire Hydrant Meter Deposit and Fees ................................................................................................. 14
Procedure for Requesting and Installing a Fire Hydrant Meter .......................................................... 14
Damage to Water Division Property ................................................................................................... 15
Disqualification for Use of Fire Hydrant Meters ................................................................................. 15
Bulk Water Station ........................................................................................................... 15
Attachments ...................................................................................................................................................I
1-Your Water Service .......................................................................................................... I
2-Excavations Made in Type C Soil ...................................................................................... II
3-Meter Installation .......................................................................................................... III
4-Installation of Single Purpose Watering Meter ................................................................ IV
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General Statements
Scope
The City of Iowa City Water Division Policy and Procedures Manual is an extension of City of Iowa City
Code, and establishes minimum parameters for work completed on the Iowa City drinking water
distribution system, including those parts of the system owned by other persons or entities.
Purpose
The purpose of the City of Iowa City Water Division Policy and Procedures Manual is to ensure the
overall integrity (physical, bacteriological, and financial) of the drinking water system, uphold safe
working conditions in construction areas, and maintain adequate water supplies for public use,
emergency fire flows, and network maintenance.
City of Iowa City Contact Information
General City of Iowa City Contacts
Physical and Mailing Address: City of Iowa City, 410 East Washington Street, Iowa City, IA 52240
City Website: http://www.icgov.org
Phone Numbers:
City Hall Information Desk: 319-356-5000
City Clerk’s Office: 319-356-5043
Revenue Division: 319-356-5066
Department of Public Works/Engineering Division: 319-356-5140
Department of Neighborhood and Development Services: 319-356-5122
Water Division Contacts
Mailing Address: Iowa City Water Division, 410 East Washington Street, Iowa City, IA 52240
Physical Address: 80 Stephen Atkins Drive, Iowa City, IA 52240
Water Office Phone number: 319-356-5160
Water Division Policies and Procedures
Definitions
City (Public) Distribution Water Main – Water pipe, valves, fittings, and fire hydrants owned, operated,
and maintained by the City and used for the purpose of distribution of potable water and fire
protection.
Private Water Service Line – The pipe laid from the city (public) distribution water main to the point of
service or building served. The service line includes but is not limited to stop boxes, pipes, valves,
fittings, fire hydrants, and meter vaults and pits between the public water main and the water meter,
private fire hydrant, or other outlet.
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Responsibilities
City (Public) Water Main Ownership
The Iowa City Water Division delivers water to customers through water distribution mains installed in
public rights-of-way, and occasionally in easements on private property. The City of Iowa City owns and
maintains public water mains, valves, fire hydrants, appurtenances, water meters, and remote meter
reading devices.
Private Water Service Line Ownership
Private service lines, from the publicly owned distribution water main to inside the building or outside
supply line, are owned by the private property owner. The design and installation of private services
shall be in conformance with current design standards and specifications of the City of Iowa City
Department of Public Works and this manual. It is the property owner’s responsibility to maintain all
parts of their water service line in good working condition at all times. All water service lines are
installed, owned, and maintained by the property owner. (See Attachment 1- Your Water Service.)
Work Involving City of Iowa City Public Water Main
Any and all work on public water main and associated appurtenances shall only be completed by State
of Iowa licensed master plumbers or City Licensed Sewer and Water Installers.
City Not Liable for Damages on Private Water Service Lines
The City is not liable for any damage that may occur when turning on or off private water service lines or
appurtenances. It is the sole responsibility of the property owner to keep all parts of the service line in
good working condition.
Leaks on Private Water Service Lines
Any leak or other defect in a private water service line shall be promptly repaired within 72 hours of
notification unless physical harm or other health and safety issue could result. If not repaired promptly,
the City shall, after written notice to the owner, turn off the water until such repairs have been made. If
the water cannot be turned off, the City shall hire a private excavator to complete the repairs and
charge the property owner for the work. If it is determined during repairs or construction that a private
water service line is constructed of lead or galvanized steel, the Water Division shall recommend to the
customer that the line be replaced with Type “K” copper, ductile iron, or plastic pipe. This
recommendation is due to health reasons and the increased potential for future leaks. (See Attachment
1- Your Water Service.)
Abandoned Service Lines
The property owner shall permanently cap off, at the public distribution water main or private service
junction, all water service lines that are no longer in use. It is best to complete this work when
demolishing the building.
All directly tapped services shall be abandoned by either installing a cap or disk on the corporation, by
plugging the tapped pipe, or by removing the corporation and installing a repair sleeve. All old, unused
stop boxes shall be removed.
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If the abandoned service has a tapping sleeve and valve or a tapping saddle and corporation, these shall
be completely removed from the water pipe and the water pipe appropriately restored. This work may
involve a water main shut down and shall require the planning and assistance of the Water Division.
If there are existing private water service lines to the property which will not be (re)used, these lines
shall be disconnected from the public water main before a new tap will be made. The property owner
shall complete this work within one year from the date of abandonment (the date the water service was
inactivated). If not completed in the prescribed time, the City or its agent shall complete the work and
bill the property owner, which includes their successors in interest and assigns.
Any unused water service may be put into use, provided it meets current standard and specification
requirements for the Iowa City Water Division, and prior permission is obtained from the Iowa City
Water Division.
Existing Water System Tracer Wire
If water system tracer wire, whether on public or private infrastructure, is cut or damaged during
excavation or other construction work, future locates on the water main or water service would be
impossible. Therefore, any damaged wire or wire insulation shall be immediately spliced back together
using an approved tracer wire splice kit.
After Hours Callout
Water Division staff may complete certain non-emergency water work for customers and contractors
outside of regular business hours as requested. These callouts are considered “after hours” and shall
incur an after hours callout fee, which is in addition to any other regular fees associated with the
requested work. After Hours is considered any time outside of regular Iowa City Water Division business
hours or work on City recognized holidays. Regular business hours are Monday through Friday, 7:00
a.m. to 3:30 p.m.
Water Utility Locating
Water Utility Locating Service
The City of Iowa City owns the public water distribution mains, which are located in public right-of-way
or water utility easement. Information, records, and maps for the location of these mains shall be
furnished to interested parties. Locations are scheduled through the Iowa One-Call Utility Location
Service. For construction area marking requirements, refer to Iowa Code, Chapter 480, section
480.4(1)e. The City of Iowa City is a member of the Iowa One Call Utility Location Service and follows
the procedures and policies as set forth in the “Iowa One Call Excavators Manual.”
Excavators are required to white-line the proposed area of excavation with white paint, white flags,
white stakes, or a combination thereof (refer to Iowa Code, Chapter 480, section 480.4(1)e). When
excavators outline their proposed excavation areas with white paint, they can expect more relevant and
safer locates, and assist all utility locators in making the most efficient use of time.
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Excavation Near Public Water Distribution Mains
Installation of new utilities must maintain a 5-foot minimum horizontal clearance from all water
distribution mains. Excavators are required to take precautionary measures when excavating near or
within this area to ensure no damage is done to City water distribution mains. When excavation takes
place within this 5-foot area, excavators shall first hand dig and/or use vacuum excavation to determine
the exact location of all City water mains (potholing). A standby/potholing notification shall be given to
the excavator/contractor by City staff when required. Excavators/Contractors are required to follow all
Water Division requirements and guidelines set out in the notification.
Release of Information for Private Water Service
Maps, drawings, and plans held by the Water Division regarding any private water service shall only be
released with the express written consent of the utility/land owner sent directly to the Division.
Requested information shall be sent directly to the service owner. Information is considered to include,
but not limited to, spatial references, layouts, materials, installation/maintenance dates, and sizes. The
Water Division accepts no responsibility for the accuracy or completeness of information for any private
water service.
Private Water Service Locating
The Water Division will, upon request, provide information and assistance in an effort to locate pipes,
valves, and stop boxes on private water service lines. The Water Division makes no assurances to the
accuracy or validity of the records, maps, or information used, and discretion shall be used when making
use of these records. This service shall depend on the availability of Water personnel and scheduling
availability. The following procedure shall be followed:
• A location request for a private water service is submitted to the Iowa City Water Division Office
either by phone or through the Iowa One-Call Utility Location Service.
• The person placing the request shall call the Water Division Office to schedule an appointment to
meet Water Division personnel at the location site.
• When available, the property owner shall provide/present any maps or drawings of the private lines
at the scheduled meeting.
• A “Private Service Location Waiver” of responsibility provided by the Water Division shall be signed
by the property owner or his agent. Because private services are installed by private contractors,
the Water Division cannot guarantee the accuracy of these locations.
• The property owner or his agent shall be charged an hourly fee for locating time over an initial 30
minutes, with a minimum charge of one hour. The locator shall keep track of the start and end time.
Extra charges apply for services provided outside of normal business hours (“after hours”).
Supply of Water Construction Materials
The Water Division maintains a limited inventory of pipe, valves, fittings, and other water main and
water service materials for construction and repair of the water distribution system. It is the policy of
the Water Division to help the public and contractors during emergency situations by supplying parts or
materials for their work when available. Cost of the materials used shall be the responsibility of the
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contractor. The Water Division does not stock a variety or quantity of parts for smaller water services,
especially for lead or galvanized lines.
Water System Shutdowns
Water Shutdown
Certain water work requires the temporary closing (“shutdown”) of a section of distribution water main
to complete necessary repairs or installations. Shutdowns affect how water flows through the system,
and can limit or stop water service to fire hydrants, internal building fire systems, and domestic water
lines. Unless due to a water main emergency, shutdown requests shall not be completed on short
notice or without an approved “Water Shutdown Application” on file with the Water Division. All water
customers shall receive a written 48-hour notice at their premises before any service can be temporarily
shut down.
Requesting a Water Shutdown
A minimum of seven (7) days before a proposed water main shutdown, the project excavator or
inspector shall submit a “Water Shutdown Application” to the Water Division. Shutdowns shall be
reviewed and scheduled on a first-come, first-serve basis, and as Water Division operations and
scheduling allows. The Water Division reserves the right to reschedule proposed shutdown dates
and/or times from those submitted on an application for any reason. If a water emergency occurs near
a scheduled shutdown, a shutdown may be cancelled on short notice.
Requested water shutdowns in areas where businesses and critical water customers are located may
take longer than 7 days to organize and approve. Customer water requirements may affect the
schedule and length of any proposed shutdown. The safety and integrity of all water service is the
responsibility of the Water Division, and directly affects all proposed work on the water system. The
Water Division shall determine the approved length of any shutdown on a case-by-case basis, but any
shutdown shall be no longer than 6 to 8 hours without prior approval.
Water Taps
Water Tap Application and Tap Fees
The excavation contractor is required to obtain an excavation permit from the City Engineering Division
when operating within a public right-of-way and a water tap application from Neighborhood and
Development Services. The water tap application fee, based on the size of the water tap, shall be paid at
this time.
The water tap application form shall include all the appropriate names, addresses, and telephone
numbers of the general contractor and water excavator for the project. Additional required tap
submittal information shall be listed on the tap application.
Once a water tap application has been received and reviewed by the Water Division, applicants shall be
notified if the tap application has been approved or denied. If an application cannot be approved as
submitted, the Water Division may request additional information be provided. Water tap applications
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may be approved but put on hold if a water tap cannot physically occur due to other outstanding issues.
Once all issues have been resolved, the Water Division shall notify the applicant that the tap may be
scheduled. A water tap shall not proceed until an approved water tap application has been processed
and all other tapping policies have been met.
Tapping Service Scheduling
Taps shall be scheduled as Water personnel workload allows. The Water Division Office does not
schedule taps on short notice, except for emergencies. Taps may be scheduled Monday through Friday,
from 7:30 to 2:30 p.m., unless otherwise approved.
Water Division Tapping Policy
All water taps shall only be completed by Water Division personnel, including taps made on private
water service lines. It is important for the City to ensure the safety and integrity of the drinking water
system and quality of materials and workmanship, and to obtain information on water main and water
service locations.
• Taps shall not be made on new public water main if the City’s final water main inspection process
has not been successfully completed.
• Taps for private water services shall be made only after the corresponding building foundation has
been constructed.
• All 1-inch through 2-inch taps require use of a service saddle.
• Connections larger than 2-inch diameter require the installation of a tapping sleeve and valve.
• Corporation stops, curb stops, stop boxes, service saddles, tapping sleeves, tapping valves, and
related appurtenances shall be provided by the excavator. Water Division personnel shall inspect
and approve these materials before each scheduled tap.
• Installation of a tee instead of a tap shall not be allowed unless pre-approved by the Water Division.
• Taps shall not be allowed on fire hydrant runs/leads/laterals.
• Taps on the backside or the top of a water pipe shall only be made with the approval of the Water
Division.
• Taps shall not be made within 5 feet of a hydrant (tee) or inline valve, nor within 24 inches of the
end of a bell or another tap, measured from edge of sleeve or saddle to edge of bell or fitting.
Excavation Requirements for a Water Tap
The excavator shall make the excavation required for the tapping of a water pipe.
The owner, or his authorized agent, shall be responsible for insuring the excavation site complies with
OSHA Excavation Rules 29CFR 1926 or the latest revisions. (See Attachment 2 – Excavations Made in
Type C Soil.)
Water Division personnel shall not enter ditches that are unprotected against cave-ins. The owner, or
his authorized agent, shall provide a safe means of egress and at least one person on site during the
tapping operation. This person shall remain at the edge of the ditch to assist the Water Division service
person and to watch the banks for possible cave-ins.
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• The excavation for taps 1-inch through 2-inch shall have the floor of the trench excavated a
minimum of 4 feet out from the face of the main, be a minimum width of 48 inches, and a minimum
of 1 foot from the back of the pipe.
• The excavation for taps 4-inch diameter and larger shall have the floor of the trench excavated a
minimum 8 feet out from the face of the main, 6 feet wide, and a minimum of 1 foot from the back
of the pipe.
• An appropriate ANSI certified ladder supplied by the excavator shall be used for entry and exit
purposes, and shall extend 3-feet above the edge of the excavation.
• Ditch shoring and sloping shall meet all applicable OSHA guidelines.
• Spoil piles shall be at least 2-feet away from the edge of the banks. Any loose dirt from the street
side of the ditch shall be removed to minimize the chance of the dirt falling or rolling into the ditch.
• Tapping of a main through a tunnel with dirt or concrete overhead shall not be allowed.
Water Tap Preparation
All listed guidelines shall be followed. In the event of the occurrence of any unforeseen circumstances,
Water Division personnel shall decide if any alternatives to the normal procedure are appropriate.
• Excavated area meets all OSHA requirements and is safe to enter.
• Four (4) feet of main/pipe shall be exposed. All dirt and mud shall be scrapped and cleaned from the
area. This is to insure a water tap is not too close to any existing bell joint, fitting, or tap, and that
the tapping area is clear to allow room for the tapping equipment.
• For taps 1-inch through 2-inch, the saddle shall be installed on the water main before the tap is
made. The best location for the tap on the main is at an angle 45° down from the top of the water
main.
• Water Division personnel shall inspect the installation of the saddle or sleeve, including applying the
correct torque, and then complete the tap.
Water Service Line Alignment
Every building, including each unit of a zero-lot line residence, shall have a direct service connection
(“tap”) to a public distribution water main.
Private Water Service Line Location
Service pipes shall be laid in a straight line from the public water main into the property, at right angles
to the water main and connection made within two lines drawn parallel to the sides of the building or
not more than three feet outside of these sides. All service pipes shall be laid in streets, alleys, or public
ground to the premises to be served and enter at the front, side, or rear of the building nearest the
main. Water service pipes cannot be constructed across private lots or buildings to adjoining premises.
No service valves of any size or type shall be installed closer than 5 feet to an above ground structure.
3-inch Diameter or Greater Private Water Service Lines
In addition to private water service location requirements, private water service lines 3-inch diameter or
greater shall be installed and tested per the design standards and construction specifications of the City
of Iowa City Department of Public Works. The lines shall be bacteriologically and pressure tested and
flushed. These activities are the responsibility of the property owner and shall be inspected by City
personnel.
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1-inch through 2-inch Service Lines
Water service lines shall be Type “K” copper pipe from the tap to the stop box, with the proper size
corporation stop, curb shut off, and valve installed on the service line. Stop boxes shall be flush with the
surrounding ground or surface, visible from the sidewalk, and located in the public right-of-way as
detailed in City of Iowa City Code section 16-3C-3-B.5. Stop boxes shall not be installed in sidewalks or
driveways unless an exception is granted by the Water Division. If there is no other alternative than to
install a stop box in a sidewalk or driveway, as determined by the Water Division, a cement-style stop
box lid shall be used on the stop box. In general, private water services should be installed with a
minimum of 5 feet of cover over the entire length of the service.
Fire Sprinkler System off a Service Line
Where there is a fire sprinkler system in a building with only one dual-purpose water meter installed,
the private domestic water service line shall be tapped outside with a dedicated shut-off valve or “stop
box.” This ensures the fire service is not compromised if the domestic water service is shut off. The
domestic line may be tapped off the outside fire line with the addition of a dedicated fire valve installed
downstream from the domestic tap.
Service Lines for Multi-Unit Buildings
A multi-unit building may either have one water meter installed to service the entire building or
individual meters installed for each unit.
If separate meters are requested, there shall be either an outside stop box for each metered account,
including accounts for both dual-purpose and single-purpose meters, or meters shall be located in a
common utility space with outside access and no alarm security system. The contractor or owner shall
furnish a key for all entries necessary to access the common utility space. If multiple stop boxes are
installed, they shall be permanently marked to identify the correct individual metered service the stop
box operates. All individual stop boxes should be installed within the public right-of-way, or as close to
the property line, when feasible. A master stop box for the common service line shall be installed within
the public right-of-way as outlined in City of Iowa City code section 16-3C-3-B.5.
If the property owner cannot meet these conditions, all accounts shall stay in the property owner’s
name, and the property owner shall be responsible for billing. Unpaid bills on any of the accounts shall
result in a shut-off carding notice to all accounts. All accounts shall then be shut off at the common stop
box.
Splitting an Existing Water Service
The property owner shall meet one of the following conditions to split a water service to an existing
property where there is only one existing stop box:
• Install an individual stop box for each metered account.
• Use the existing stop box and locate all meters in a common utility space that does not have an
alarm security system, and furnish a key to the Water Division. Water Division personnel shall not
enter through an apartment or business to access a meter.
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• If a property owner requests separate meters and cannot meet previously listed conditions, all
accounts shall stay in the property owner’s name. The property owner shall be responsible for the
billing. Unpaid bills on any of the accounts shall result in a shut-off carding notice to all accounts.
All accounts will then be shut off at the common stop box.
Backflow Prevention
All new construction and remodels of existing facilities that have potential cross-connections shall have
a containment (backflow prevention) device installed. Copies of current City building, plumbing, and
backflow codes and requirements are available at the City Clerk’s Office and the Neighborhood and
Development Services Office.
Water Use for Construction Purposes
“On Construction Water” is a temporary unmetered water service for a premises under construction.
Construction water shall not be used for irrigation or dust suppression.
An “on construction water” account is established in the contractor’s name when a tap is completed for
a new private water service line. This starts the billing process. The name of the contractor listed on the
building permit filed with Neighborhood and Development Services shall be used.
If the contractor does not want an “on construction water” account established at the time of the tap,
they are required to contact the Water Division Office. The Water Division shall verify the water is off at
the stop box/tap valve and will assign an extension date. There is a penalty charged to the contractor if
someone other than the Water Division turns the water on after Water Division personnel have
inactivated the line.
Water Meters
Meter Installation Policy
The Water Division furnishes all City water meters and meter reading devices to ensure a standard
system. A state licensed plumber shall install the meter unless the homeowner is completing his/her
own work. The contractor must clearly mark multiple meters and plumbing to show the connection with
the appropriate housing unit or address.
Meter Installation
• Meters shall be plumbed horizontally and with the meter register set straight up. (See Attachment 3
– Meter Installation)
• All meter registers shall be visible for meter reading.
• The center of the meter ends must be a minimum of 6 inches away from any wall, water heater,
water softener, or any other object for proper meter spacing.
• Meters shall not be placed behind a wall, water softener, furnace, water heater, etc. They shall be
accessible at all times.
• Meters 2-inch or smaller shall be not less than 12 inches, nor more than 36 inches, from the floor,
measured to the bottom of the pipe entering or leaving the meter.
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• Stacked multiple meters shall maintain a minimum clearance of 8 inches between meter ends.
Piping for the meters shall be properly supported and able to stay in place independent of the water
meters. Meter registers for all meters must be accessible for independent reading. Meters shall be
situated so that all individual meters can be removed from the system without the use of a ladder or
similar device.
• There shall be an inlet valve before and an outlet valve after each meter, plus a master valve if there
are multiple meters. This does not include any RPZ valve. These valves shall be easily accessible.
Requirements for Enclosures Around Water Meters
• Both the inlet and outlet valves shall be contained in a water meter enclosure and be easily
accessible.
• The opening to the enclosure shall be a minimum of 2 feet x 2 feet for 5/8-inch to 1-inch meters,
and 3 feet x 3 feet for 1 ½-inch to 2-inch meters, with the door centered directly in front of the
meter setting.
• The opening should be a hinged door type and shall allow room for a container to catch the
backflow water during a water meter change.
• Meters shall be installed so that the digits can be easily read on the meter register.
If Water Division personnel determine that meters are not easily accessible or that problems or damage
could occur because of the meter installation, the property shall not pass a final meter inspection until
corrections have been made to bring into compliance.
Dual-Purpose Meter Installation, Inspection, and Billing Procedures
Steps for meter installation:
• The property shall have a service tap completed before a meter will be given out.
• For a service line 3-inch diameter or larger, no meters shall be given out until the line has
successfully passed all testing procedures.
• The Water Division Office shall be called to schedule a meter pickup. Advance notice is required. A
specific meter is assigned to a specific address and shall be signed out by a state licensed plumber or
the property owner. A “start reading” is obtained from the meter at this time by Water Division
personnel.
• On the date the meter is signed out by the plumber, the account is taken “off construction water”
and set up as a “no final” account in the contractor’s name. The “start reading” taken from the
meter is used as the initial read for billing. Therefore, it is important for plumbers to install the
meter as close to the sign out date as possible to ensure extra billings are not incurred.
• A meter fee shall be charged on the first utility bill, and is based on the size of the meter. This is a
one-time only, nonrefundable fee.
• Upon completion of the permanent meter and plumbing installation, the contractor or the
contractor’s authorized agent shall schedule a meter inspection appointment. If the meter(s) and
plumbing are not installed correctly, the account shall stay in the contractor’s name until the
problem is resolved. It is the contractor’s or the plumber’s responsibility to call the Water Division
to schedule a follow-up inspection after all necessary corrections have been made.
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To pass a final meter inspection, the following items shall be met:
• Valves are properly placed.
• The meter is properly installed.
• Multiple meters and plumbing are clearly marked to show the connection with the appropriate
housing unit or address. This includes flowing water in each unit to verify connections are correctly
marked.
• Multiple stop boxes are permanently marked to identify the correct individual metered services.
• Stop boxes are flush with the surrounding ground or surface and in good working condition. If a stop
box is located in a driveway or sidewalk, a cement-style stop box lid shall be installed.
• A key shall be provided at the time of inspection for access to the meter utility space.
Upon completion of an approved final meter inspection, Water Division personnel shall obtain a meter
reading. At this time, the City Revenue Division removes the contractor’s name from the billing if they
have a service card and deposit on file for the new owner or tenant. The meter reading taken at the
time of the final meter inspection shall be used for the final contractor billing. If there is no new owner,
the billing will stay in the contractor’s name. If the contractor will not be using water at this time and
does not want to receive minimum billings for water, sewer, refuse and recycling, they shall contact the
Water Division Office to request a remove order. Storm water fee(s) shall still be charged.
It is the responsibility of the contractor to call the Water Division Office when he/she sells the property
to ensure the proper name is on the billing. If the contractor relies on the new owner, there may be a
bill to the contractor for water used after he/she sells the property. It is important to complete the final
inspection in a timely manner. The water billing shall stay in the contractor’s name until the property
passes the final meter inspection, even if new owners are living at the property.
Single Purpose Meter (Watering/Irrigation Meter)
A single purpose meter is any water meter used to measure water that does not go to the City sanitary
sewer system. The purpose is to provide water service that does not impact on the sanitary sewer
system. Because this water does not cause any expense to the sanitary sewer system, there is no
sanitary sewer charge. (See Attachment 4 – Installation of Single Purpose Watering Meter.)
Single purpose meters are installed and inspected in the same manner as a dual-purpose meter. There
is a one-time only, nonrefundable meter fee. The size of the water meter determines this fee. The
contractor/homeowner is charged the one-time meter fee and connection fee on their utility bill.
Deducting meters shall not be installed.
The single purpose meter, like the dual-purpose meter, shall be valved on both the inlet and outlet
sides. Backflow preventer valves shall be installed on all hose bibs connected to the meter if the
plumbing does not already include them.
The property owner shall hire a state licensed plumber to permanently remove a single purpose meter.
The plumber shall physically restore the plumbing with a solder cap so that all water goes through the
dual-purpose meter. An inspection appointment shall be scheduled with the Water Division before the
account will be permanently inactivated.
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Billing for a Single Purpose Meter
If the bill period is between November 1 and March 31, inclusive, there will be no bill when there is no
usage.
If the bill period begins before November 1 or ends after March 31 and there is no usage, the account
holder will be billed only when the period “before” or “after” exceed 15 days —minimum charges on
water and additional state tax will apply.
If the bill period begins before November 1 or ends after March 31, and there is usage, the account
holder will billed for the total period, minimum plus any usage exceeding the minimum consumption.
Portable Water Meter
Portable meter kits are available for rental from the Water Division to property owners who have a
limited, short-term need for a watering/irrigation meter. Meters are rented out for up to 30 days to
property owners, for use at a specific address that has a metered account not on construction. Property
owners shall pay a non-refundable rental fee at the time of application, and be responsible for paying
the actual water use. Water rates are defined in City of Iowa City Code, and related sewer charges from
the amount of water run through the portable meter are tabulated and deducted from the property’s
utility bill. Portable meter kits are only available for rental between April 1st and October 1st, weather
permitting.
Meter kits not returned by the rental deadline, or are returned damaged, shall result in charges for
replacement or repair being assessed onto the utility bill of the property. Any meter damage or
misplacement shall also void any sewer charge deductions. As sewer charges are deducted from specific
metered accounts, meters that are used on property other than listed on the application form shall
result in the voiding of any sewer charge deductions and the disqualification of the property owner from
future rental of a portable meter.
Meter Tampering and Unauthorized Water Consumption
No person except an authorized employee of the Water Division shall, in any way, interfere with the
operation or existence of installed water meters. This is considered a municipal infraction and shall
result in a penalty against the property owner at a rate established in the Iowa City Code of Ordinances
Section 1-2-2B-2.
Meter Inspections Permitted
All persons occupying and/or owning property where City water meters are located shall permit the
Water Division to inspect and make appropriate repairs/upgrades on all water meter and metering
equipment on or within the property. If City access is not permitted to the meter, the water may, after
written notice to the property owner, be turned off by the Water Division until access is allowed. This
may require the Water Division to hire, at the property owner’s expense, a contractor to install or repair
a stop box or to excavate at the public water main and shut the water off at the service tap connected to
the main.
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Meter Vaults and Pits
Meter vaults and pits are considered to be a permit-requiring confined space, covered under OSHA
Standards 1910.146. Meter vaults and pits are owned by, and the responsibility of, the property owner.
If a water meter needs to be accessed for meter repairs or updates, the City shall provide the meter and
the owner shall hire a state licensed plumber to complete the work. If the owner refuses to complete
this work in a timely manner, as determined by the Water Division, the Water Division shall hire a
private contractor to complete the work and bill the property owner for the work completed. This may
include the cost of a certified structural engineer to inspect the vault or pit for structural safety.
No new or replacement meter vault and/or pit installations shall be allowed for any private water
service line attached to the City of Iowa City water distribution system.
Meter Damage
The owner of the property where a water meter is located is responsible for the care and protection of
the water meter and metering equipment. In all cases, where water meters or reading devices are
broken or damaged, except from ordinary wear and tear, the Water Division shall make the necessary
repairs to the water meter or reading device, and the property owner shall pay all repair costs.
Meter Tests
Whenever a water customer has reasonable grounds to believe a water meter is not operating
according to performance standards of an appropriately installed and operating meter, the owner of the
property may request the Water Division to perform a meter test. The customer shall be billed for the
cost for performing the test if the meter is found to be performing accurately. If the meter is found to
not operate within performance standards, the meter testing fee shall be waived.
Fire Hydrants
Fire Hydrant Usage
The primary design and function of a fire hydrant is for the fighting of fires, and therefore operation is
restricted to Fire Department and Public Works personnel.
When the owners or occupants of any premises are found to be using water from a fire hydrant or a fire
protection system for purposes other than fire protection, the City of Iowa City may impose a penalty
against the property owner, individual, or company at a rate established by the Iowa City Code of
Ordinances Section 1-2-2B-2.
Fire Hydrant Flow Test
Fire hydrant flow tests conducted on any fire hydrants within the Iowa City water distribution system,
including those connected to private water service lines, shall only be completed by Water Division
personnel. This requirement is due to the possible adverse effect running multiple fire hydrants could
have on the entire water distribution system while other operations are occurring in the system. Fire
hydrant flow test records are kept on file with the Water Division, and are available for view by
interested parties. Flow tests completed entirely on private service lines for a specific owner are not
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open to the public without prior consent of the service owner (reference “Release of Information for
Private Water Service” section).
If an interested party would like a flow test conducted in an area where no valid test currently exists,
they shall contact the Water Division Office to schedule a test. They will be asked to submit the fire
hydrant locations they wish to be run for the test, and charged a hydrant flow test fee. Fire hydrant flow
tests are scheduled as personnel schedules and weather allows. Tests requested during winter months
or long periods without rainfall may have a long wait time due to safety and system considerations.
Fire Hydrant Meter and Valve Rental
The Iowa City Water Division may approve the use of a hydrant and valve to contractors and plumbers
for projects when they justify that it is not feasible to:
1. Use a non-hydrant water source such as an outside faucet from a nearby building or house
2. Use a bulk water station to fill tank trucks
3. Make a tap for permanent water use and set a temporary construction meter
4. Use any of the above sources because large volumes of water are needed
Meters and equipment shall be issued for specific projects at specific addresses and shall be assigned for
a maximum period of two weeks. An extension may be given by the City Backflow Coordinator
depending on availability of meters.
The Water Division shall choose the fire hydrant to be used on a project, and reserves the right to refuse
the use of any hydrant that is considered “at risk” by the Water Division. Weather conditions, such as
temperatures below freezing, shall also be considered before a hydrant may be used. Fire hydrant
meters shall not be installed in the winter months, generally November through March.
Fire Hydrant Meter Deposit and Fees
A deposit is required for the use of a hydrant meter and valve. The deposit shall be paid at the time a
“Hydrant Meter Use Application Form” is submitted to the Backflow Coordinator. The deposit shall be
held in escrow until the hydrant is no longer in use and the meter is removed from the hydrant. Upon
return of the meter and payment of the final bill, the deposit shall be mailed to the applicant, less any
outstanding charges due. Fees are charged for connection, disconnection, and water use, at a minimum.
Billing will be calculated from the installation date to the actual removal date recorded by the Backflow
Coordinator.
Procedure for Requesting and Installing a Fire Hydrant Meter
A “Hydrant Meter Application Form” shall be completed and submitted by the applicant to the
Neighborhood and Development Services Department. Once an application is approved by the Backflow
Coordinator, the contractor/plumber shall pay the applicable fees and hydrant meter deposit to the
Neighborhood and Development Services Department. At that time, an appointment shall be scheduled
with the Backflow Coordinator to install the hydrant meter equipment. When the Backflow Coordinator
has determined all backflow installation and testing requirements have been met, the hydrant shall be
turned on. When the project is completed, the contractor shall call to schedule an appointment with
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the Backflow Coordinator to remove the hydrant meter equipment. Only approved City personnel may
operate the fire hydrant.
The Backflow Coordinator shall supply the hydrant meter and valve. The contractor or plumber shall
supply the appropriate backflow prevention device as determined by the City Backflow Coordinator, and
any necessary hoses, couplings, and fittings. The contractor or plumber shall be responsible for testing
and maintaining the backflow device. All required testing shall be completed by a certified backflow
technician, and backflow report submitted to the Backflow Coordinator.
Damage to Water Division Property
It shall be the obligation of the applicant to protect the backflow device, hydrant meter, valve, hydrant,
and any other Water Division property from damage due to weather or use of the facility. The repair of
any damaged property shall be completed by the Water Division and charged to the applicant.
Disqualification for Use of Fire Hydrant Meters
If the applicant fails to comply with the fire hydrant meter usage requirements established in this
manual, it shall be grounds for the applicant to be disqualified from future use of a fire hydrant meter.
Bulk Water Station
There are two Iowa City bulk water stations available to fill tank trucks. These systems work on tokens
which may be purchased from the City Transit Division, located at 1200 South Riverside Drive, or
through the Revenue Division or Neighborhood and Development Services Department. One token is
good for 100 gallons of water. Locations and hours of the bulk water stations are:
1200 South Riverside Drive
-Open 24 hours
-Closed during winter months. Depending on weather conditions, closed usually
from the beginning of October to the end of March
2401 South Scott Boulevard
-Open Monday – Friday, 8:00 a.m. to 5:00 p.m.
-Open Saturday – Sunday, 9:00 a.m. to 5:00 p.m.
-Open all year
I
Attachments
1-Your Water Service
II
2-Excavations Made in Type C Soil
III
3-Meter Installation
€ The center of meter ends shall be a minimum of 6 inches away from any wall, water heater, or
any other object for proper meter clearance. (See Example #1.)
€ The stacking of water meters for apartment buildings, or second meter for residential purposes,
shall have a minimum clearance of 8 inches between meter ends. (See Example #2.)
€ All water meters shall be plumbed horizontal. The meter head must be straight up when placed
in set.
€ All water meters and meter registers shall be visible for meter reading.
€ Failure to follow any of these rules shall result in not passing a final meter inspection.
Corrections shall be made, at the owner’s expense, before a follow-up inspection will be
completed.
We will be glad to answer any questions to help you!
IV
4-Installation of Single Purpose Watering Meter