HomeMy WebLinkAboutNuPoint VM with 6900 PhonesMITEL NUPOINT VOICEMAIL –City of Iowa City
TO SETUP YOUR MAILBOX
1.Press the Message key,
2.Enter the default passcode (your extension
number)
3.Follow the prompts to create a passcode, record
your greeting and record your name
Example Greeting: “Hello, this is (__________) with
(customer name). I am unable to answer your call at
this time. Please leave your name, number and a brief
message and I will return your call as soon as possible.
Thank you.”
(Optional: Please dial 0 for immediate assistance.”)
Note: Make sure you hear, “Enjoy using your message
center,” before hanging up the phone.
TO ACCESS VOICEMAIL FROM YOUR PHONE
1.Press the Message key,
2.Enter your passcode
TO ACCESS VOICEMAIL FROM SOMEONE
ELSE’S PHONE
1.Press the Message key,
2.When prompted for your passcode press *
3.Enter your mailbox number, and press *again
4.Enter your passcode
TO ACCESS VOICEMAIL OFFSITE
1.Dial (319) 887-6200
2.When voice mail answers, dial *
3.When you hear, “Welcome to the message center,”
dial your mailbox number and press *
4.Enter your passcode
TO SEND A MESSAGE WITH OPTIONS
1.Access your mailbox
2.Press M (6) to make a message
3.Enter a mailbox number or distribution list number
4.Press #to record your message
5.When you are finished recording, you can:
•Press R (7)to Review the message
•Press D (3)to Discard and start over
•Press A (2)to Append to the recording
•Press M (6)for Message Addressing Options
•Press C (2)for Confidential delivery
•Press R (7)to Request Receipt
•Press U (8)for Urgent delivery
•Press F (3)for Future delivery
•Press X (9)to Exit
TO SEND A QUICK MESSAGE
1.Press the Message key,
2.Press *and enter the mailbox number to leave a
message for
3.To bypass the greeting, press 1
TO LISTEN TO A MESSAGE
1.Lift your handset
2.Press the Message key,
3.Press P (7)to Play your messages
4.At anytime during a message you can:
•Press 1 to Pause for 30 seconds
•Press *to Rewind 5 seconds
•Press #to Fast Forward 5 seconds
•Press 8 to Skip to the next message
5.After listening to the message you can:
•Press P (7)to Play the current message again
•Press A (2)to Answer the person who sent you
the message (internal callers)
•Press G (4)to Give the message to another
mailbox user
•Press K (5)to Keep the message
•Press D (3)to Delete the message
•To Undelete a message, you must press
the *key before pressing any other keys
USER OPTIONS
1.Access your mailbox
2.Press U (8)for User Options
•Press G (4)to change your Greeting
•Press L (5)to Listen to your greeting
•Press R (7)to Record your greeting
•Press E (3)to Enable General Greetings
•Press G (4)to change your Extended
Absence greeting
•Press E (3)to Enable your
extended absence greeting
•Press N (6)to re-record your Name
•Press P (7)to change your Passcode
•Press L (5)to change your Distribution List
•List numbers are 001-010
•Press C (2)to listen to Call Scheduling Options
•Press F (3)for Future Delivery
TO TRANSFER A CALLER DIRECTLY TO
VOICEMAIL
1.With your caller on the line, press the
Message key,
2. Enter the mailbox number to leave a message for or
press the DSS/BLF key for that person, hang up