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Home My WebLink AboutICTC Agenda and Packet - 2018-07-23 Agenda Iowa City Telecommunications Commission City Cable TV Office, 10 S. Linn St., Tower Place Parking Facility, Level 3A July 23, 2018, 5:30PM 1. Call to order 2. Approval of minutes 3. Announcements of Commissioners 4. Short public announcements 5. Election of Officers 6. Community Internet Project 7. REPORTS Consumer Issues Mediacom Report Local Access Reports City Cable TV Office Report 8. Adjournment If you will need disability-related accommodations in order to participate in this program/event, please contact Ty Coleman at 319-356-5454 or ty-coleman@iowa-city.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. PRELIMINARY Iowa City Telecommunications Commission 06/25/2018 Meeting Minutes Page 1 of 3 Minutes Iowa City Telecommunications Commission June 25, 2018 – 5:30 P.M. City of Iowa City Cable TV Office, 10 S. Linn St. - Tower Place, Level 3A Call to Order:Meeting called to order at 5:30 P.M. Members Present:Derek Johnk, Laura Bergus, Matthew Brenton, James Pierce Members Absent:Paul Gowder Staff Present:Ty Coleman Others Present:Gerardo Sandoval, Bond Drager Recommendations to Council: None Approval of Minutes: Brenton moved and Pierce seconded a motion to approve the May 21, 2018 minutes as presented. The motion passed unanimously. Announcements of Commissioners: Bergus thanked the City for the opportunity to serve on the Telecommunications Commission for a number of years. Short Public Announcements: None. Community Internet Project: Coleman said he had not heard anything from the group working on the project. Pierce reported he had been in touch with the new University of Iowa Student Government President and Vice President. He said that the UISG liaison and vice liaison to City Council were interested in the topic of municipal broadband. Pierce said he hoped to work with them to learn what they might want to pursue. Consumer Issues: Coleman noted the two issues presented in the meeting packet that had been resolved. Mediacom Report: Coleman reported that he had not received any information from Mediacom. Local Access Reports: Sandoval reported that one of Public Access Television’s (PATV) producers recently had a documentary premiere and said it was a good example of quality work that can be produced through PATV. Bergus said the event reminded her that PATV provides a great service and that the documentary was well-produced. She said that local legislators and a wide variety of others from the community attended and that there was standing room only. Pierce added that he had seen the event promoted via social media. Drager said it was a busy time of year at the Library. She reported that she has been experimenting with live streaming to YouTube. Drager said the Library’s marketing staff had begun to create Facebook events for Library events and that she is able to put the link to the live stream in the event page after the PRELIMINARY Iowa City Telecommunications Commission 06/25/2018 Meeting Minutes Page 2 of 3 program begins. City Cable TV Office Report: Coleman mentioned that Jack Brooks, a producer with the City’s Cable TV Office, had recently been awarded a bronze Telly Award for his story on the local prison dog training program. Coleman noted that Telly awards cover a broader scope than just government or community video, but extend to all kinds of media producers across the country. Coleman said the Cable TV Office had also submitted to the annual awards contest put on by the National Association of Television Officers and Administrators (NATOA) and was awaiting the results. Coleman mentioned one project being worked on, which was to highlight the success of the UniverCity program and some support from a local organization that has benefitted it. The program purchases houses, performs renovations and other improvements, and sells them as single-family homes in an effort to benefit the neighborhoods. Coleman noted the summer concert season and mentioned the Cable TV Office had recently recorded three of this year’s MusicIC performances, which features a series of chamber music concerts. Bergus asked how the City’s live streaming of public meetings on Facebook was going. Coleman said he thought there has been up to somewhere around thirty people viewing the live stream at any given time while the meeting is taking place and that it is reaching a location where more people might be likely to watch. Coleman said that questions are not moderated during the stream, but that the questions are directed to appropriate staff for follow-up at a later time. Adjournment: Brenton moved and Pierce seconded a motion to adjourn. The motion passed unanimously. Adjournment was at 5:45 p.m. PRELIMINARY Iowa City Telecommunications Commission 06/25/2018 Meeting Minutes Page 3 of 3 TELECOMMUNICATIONS COMMISSION 12-MONTH ATTENDANCE RECORD Gowder Bergus Johnk 07/24/2017 Meeting not held due to lack of quorum. Brenton 08/28/2017 x x x x vacant 09/25/2017 x x x x vacant 10/23/2017 x o/c x x vacant 11/27/2017 x x x x vacant 11/30/2017 Special meeting x o/c x x vacant 01/22/2018 Meeting not held due to lack of quorum. 02/26/2018 x x x x vacant 03/26/2018 x x x x vacant Pierce 04/23/2018 x x x x x 05/21/2018 x o/c x x x 06/25/2018 o/c x x o/c x (x) = Present (o) = Absent (o/c) = Absent/Called (Excused) July 20, 2018 To: Iowa City Telecommunications Commission From: Ty Coleman, Media Production Services Coordinator (MPSC) Re: Cable Complaints June 2018 1.) Date: 06/05/18 Method of contact: Phone call to MPSC Complaint/Comment Summary: Customer reported that a Mediacom had been out to his house to install a new underground cable and connected it, but that his Internet service was now out. Resolution Summary: MPSC reported the issue to Mediacom’s Rick Karnes, who later the same day reported that the issue had been resolved. Date of Resolution: 06/05/18 2.) Date: 06/13/18 Method of contact: Email to Iowa City City Council Issue/Comment Summary: Resident complained that CenturyLink DSL Internet service speed offerings are too slow and that despite this, the cost is the same as faster service from Mediacom. Resolution Summary: MPSC responded to explain that there is a good amount of older infrastructure in town and that given the high cost of building new or upgrading infrastructure, providers are faced with a business decision based on the potential return on investment, noting that the City does not have the authority to force a provider upgrade its infrastructure or equipment. MPSC also explained the difficulty in obtaining a competitive provider in a market of our size. MPSC mentioned that the Cable TV Office is able to contact providers to facilitate investigation of technical or billing issues customers are having. Date of Resolution: 06/16/18 3.) Date: 06/16/18 Method of contact: Email to Cable TV Office Issue/Comment Summary: Customer reported that the audio had been out on the KWKB channel for several weeks. Resolution Summary: MPSC responded with some questions and suggestions to help identify where the problem was, as the issue did not appear to be system-wide. After some time, the customer later reported that she had tried the suggestions and that now an additional channel was having the same problem. The customer contacted Mediacom tech support, who confirmed there was not an audio outage on the channels and that he sent an authorization signal to the customer’s cable box in hopes of resolving the issue. The customer said the issue did not go away. MPSC contacted Mediacom’s Rick Karnes for investigating the issue. Mediacom’s Betty Hartman contacted the customer and suggested she try pressing the language button on her digital adapter remote several times. The customer reported that pressing the button resolved the issue. Date of Resolution: 07/12/18 PATV Report to Iowa City Telecommunications Commission July 2018 Summer is in full effect with the return of Latino Hour with host Manny Galvez and A “Now Your Rights” capture with our local citizens taking the lead. PATV participated in the Freedom School 360 project teaching media literacy and the ins-and-outs of PATV membership as part of there community journalism course. PATV is proud to have sponsored the documentary and it’s premier of “Through My Eyes” produced by PATV staffers Keaton Fuller as Producers and Sujit Sign as Director. PATV Board Meetings PATV Board of Directors next meeting August 16th., at 6 pm. Intro Workshop Guidelines orientation is the ﬁrst Thursday of every month, 6 pm at PATV or online @ www.patv.tv Next Guidelines is Thursday, August 2nd. at 6 PM. Video Workshops Schedule Studio Training – The second Tuesday of the month from 5 – 7 pm. HD Camera – The third Thursday of the month from 6 –8 pm. Digital Editing – The fourth Thursday of the month from 6 - 8 pm. Current and upcoming staff supported productions Joe’s Gaming Shack Latino Hour Call-In Mockery PATV Underground We are Iowa City PATV Presents: Prairie Lights GreenFire The Lyle Harris Show PATV Presents: Thursday Night Live at Uptown Bills Tom’s Guitar Show Submitted by Gerardo Sandoval 7/18/18 206 Lafayette St. • Iowa City, Iowa 52240 • Phone 338-7035 Fax 338-8456 • contact@patv.tv • http://www.patv.tv The Library Channel Report prepared for the Iowa City Telecommunications Commission monthly meeting by Beth Fisher, Program Librarian and Bond Drager, Equipment Specialist. July 2018. July 2018: As we near the end of July we enter the Dog Days of Summer, and we can see the end of our Summer Reading Programs for kids, teens and adults. All three programs wrap up on August 1st. Programs broadcast live in July have been Summer Reading Program events for kids and adults: Children’s Programming. • SRP Kids: Pint Size Polkas • SRP Kids: Darrin Crow Troubador and Talespinner • SRP Kids: Blank Park Zoo Show & Tell • SRP Kids: Mad Mixture with the Grout Museum • SRP Kids: The Hanson Family Jugglers Adult Programming: • Adult Summer Reading Program, Crystals: Nature's Most Beautiful Rocks This month we have been experimenting with live streaming our program on Youtube. So far we are only sharing a link in the facebook event page for each program, but we plan to continue and make this a regular part of our workflow. The viewership hasn’t been high yet but the feedback has been very positive. Monthly Program Update: This month: July 2018 Next Month: July 2018 Live Children’s Programs • 8 • 3 Live Adult Programs • 1 • Programs Cablecast • 672 • Programs videotaped by Govt. Channel/CTS • 0 • Date: July 17, 2018 To: The Iowa City Telecommunications Commission From: Ty Coleman, Media Production Services Coordinator, City of Iowa City Cable TV Office Re: City of Iowa City Cable TV Office report for the July 2018 meeting Media Production Services Submitted by Jack Brooks, Special Projects Assistant, and Toni Ugolini, Media Production Assistant Recent production activities: ●Created a Community Highlights video for Kids Day at Upper City Park. ●Produced weekly Iowa City Update program. Topics included Jazz Festival, Fourth of July events, Climate Action Meeting, and Organic Cart Distribution. ●Produced another PSA in the “Bike Shorts” series on how to change a tire. ●Recorded and cablecast multiple Friday Night Concert Series performances. ●Recorded the performance of the North Corridor Jazz All Stars at the 2018 Iowa City Jazz Festival. ●Recorded an Aging in Place event which was held in the Coralville Public Library. This event featured many speakers talking about the future of technology for helping people to stay in their own home as they age. Upcoming productions: ●Upcoming Iowa City Update programs to feature RAGBRAI, City Park Rides, and new bike lanes. ●Creating an Iowa City In Focus that features the progress on the RAGBRAI, Dog Park Rules, Historical Home Grants and more. ●Continue editing various promotional or informational videos like Park Virtual Tours & the Animal Shelter videos. ●Finish up a video about designating homes as historic landmarks. ●Coverage of the New Horizons summer band concert at Voxman Concert Hall. Programming and Interactive Services Submitted by Kevin Crawley, Communications Technician Recent and Upcoming Projects: The Cable TV Office has received a series of programs from the National Gallery of Art to cablecast on City Channel 4. There are 55 separate programs, totalling a little over 26 hours of programming. I'm currently running "sneak peek" episodes in the Daily Iowan TV slot, as that program is in hiatus for the summer, and I’ll be adding a dedicated National Gallery of Art series slot to our lineup in August. I've made some minor changes to the City Channel 4 web page footers to make our social media links easier to find. Website: In June, we had 1,400 users access 2,454 pages in 1,816 sessions. Our most popular pages were Mediacom's channel lineup page, Mediacom's channel rates, our home page, our program schedule, our about page and our live video page. On YouTube, we had 7,181 video views account for 17,684 minutes (357 hours and 4 minutes) of watch time. We added 21 more subscribers, and our current total is 417. Our most watched videos by views were the Welcome to Iowa City! video, Iowa City in Focus, the short video "Iowa Voter ID Law", a video on the Gateway Project progress, our Iowa City Update programs about new organic carts, the RAGBRAI pre-ride, and the Fireworks ordinance. The most watched videos by time were Iowa City in Focus, the Welcome to Iowa City! video, the June University Heights City Council meeting, the Voter ID short, and our program on Schools, Racial Segregation and Social Justice. Programming: We cablecast 106 programs produced in-house 725 times for 515 hours of programming, 22 locally-produced (DITV, Senior Center, Hoover Library, Task Force on Aging, JC Board of Supervisors, Coralville, North Liberty and University Heights) programs 105 times for 87 hours of programming, and 15 imported programs 70 times for 63 hours of programming. We also showed 93 PSAs 1172 times for 95 hours of programming. Programs Completed by the Cable TV Office in June 2018 ●2018 Friday Night Concert Series ○Winterland ○Dandelion Stompers ○Brian Johannesen with The Zero Percent Chance of Rain and Dave Zollo & the Body Electric ●City Channel 4 Meet the Candidates Marathon Bumper - 2018 Primary ●2018 Market Music ○James Mons & His Not So Little Monsters Jazz Band ○Traffic Jam ○Ace Jones ●Iowa Arts Festival ○NonProhet ○James Tutson & the Rollback ●Party in the Park - Abbie Callahan ●Poetry in Public 2018 ○Claire Sauder ○Everest Noble ○Izabel Tibesar ○Laura Felleman ○Martha Schut ○Maxine Carlson ○Myrna Farraj ●NAMI JC - The Power of Advocacy to Change the World (or at least Iowa) ●Iowa City Update: ○RAGBRAI Pre-Ride ○Juneteenth Celebration ○Fireworks Ordinance ○Jazz Festival ●Iowa City In Focus: ○Airport Anniversary ○Gateway Project ○Summer Bus Program ○Bike Shorts: Bus Bike Racks ●Promotional Videos: ○Juneteenth Celebration ○Climate Action Meeting