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HomeMy WebLinkAbout01-23-20boardpacketIf you will need disability-related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 1 BOARD OF TRUSTEES AGENDA 5:00 pm – 2nd floor Board Room January 23, 2020 Wesley Beary, President John Beasley, Secretary Kellee Forkenbrock Derek Johnk Carol Kirsch, Vice-President Robin Paetzold Tom Rocklin Hannah Shultz Monique Washington 1. Call Meeting to Order. 2. Public Discussion. 3. Items to be discussed. A. FY21 Downtown Building Calendar. Comment: The proposed building calendar for the next fiscal year requires Board approval. B. Policy Review: 802: Confidentiality Policy. Comment: This is a regularly scheduled policy review. Board approval required. C. FY20 Strategic Plan. Comment: Staff have completed a six-month report on current strategic planning goals. D. Fine-free Update. Comment: A report on fine-free materials is included for Board review. 4. Staff Reports. A. Director’s Report. B. Departmental Reports: Community & Access Services. C. Development Office Report. D. Spotlight on the Collection. E. Miscellaneous. BP012320-0001 If you will need disability-related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 2 5. President’s Report. 6. Announcements from Members. 7. Committee Reports. A. Foundation Members. 8. Communications. A. Response to Brandon Ross. 9. Quarterly Financial Reports. A. Second quarter Receipts and Expenditures. 10. Quarterly Use Reports. A. Six-month Output Measures. B. Six-month Circulation by Area and Agency. C. Six-month Circulation by Type and Format. 11. Consent Agenda. A. Approve Regular Minutes of Library Board of Trustees December 19, 2019 meeting. B. Approve Disbursements for December, 2019. 12. Set Agenda Order for February Meeting. 13. Adjournment. BP012320-0002 012020boardsked Iowa City Public Library Meeting Agendas and Other Significant Events JANUARY 23, 2020 FEBRUARY 27, 2020 MARCH 26, 2020 6-month Strategic Planning Update Set Calendar for Next Fiscal Year Policy Review: 802: Confidentiality of Library Records Review 2nd Quarter Goals/Statistics and Financials Departmental Reports: CAS Appoint Nominating Committee Director Evaluation Departmental Reports: CH, CLS, IT OTHER: 2/21: Hy-Vee Wine Tasting Policy Review: 815: Internet Use Departmental Reports: AS, CAS APRIL 23, 2020 MAY 28, 2020 JUNE 25, 2020 President Appoints to Foundation Board Review 3rd Quarter Statistics and Financials Election of Officers Departmental Reports: CH, CLS, IT OTHER: 4/23: Looking Forward Policy Review: 705: Naming and Recognition Departmental Reports: AS, CAS OTHER: 5/2: Ped Mall Party Develop Ideas for Board Annual Report Departmental Reports: CH, CLS, IT OTHER: 6/20: Pride Festival 6/27: Downtown Block Party JULY 23, 2020 AUGUST 27, 2020 SEPTEMBER 24, 2020 Review Board Annual Report Strategic Planning Update Departmental Reports: AS, CAS Review Annual Staff Report Adopt NOBU Budget Review 4th Quarter Statistics and Financials Departmental Reports: CH, CLS, IT Budget Discussion Departmental Reports: AS, CAS OCTOBER 22, 2020 NOVEMBER 19, 2020 DECEMBER 17, 2020 Budget Discussion Review 1st Quarter Statistics and Financials Departmental Reports: CH, CLS, IT Departmental Reports: AS, CAS Departmental Reports: CH, CLS, IT BP012320-0003 FY21 Downtown Building Calendar July 1, 2020 through June 30, 2021 2020 Day Date Description Hours Staffing Friday July 3 Independence Day Observed Open 10-6 Holiday Staffing Saturday July 4 Independence Day Closed Remote Drop Only Monday September 7 Labor Day Closed Remote Drop only Wednesday November 11 Veterans Day Open 10-6 Holiday Staffing Wednesday November 25 Thanksgiving Eve Open 10-5 Regular Staffing Thursday November 26 Thanksgiving Closed Remote Drop only Friday November 27 City Holiday Open 10-6 Holiday Staffing Friday December 11 Inservice Day Closed All Staff Attend Thursday December 24 Designated Holiday Open 10-4 Holiday Staffing Friday December 25 Christmas Day Closed Remote Drop only Thursday December 31 New Year’s Eve Open 10-5 Regular Staffing 2021 Friday January 1 New Year's Day Closed Remote Drop only Monday January 18 MLK Day Open 10-6 Holiday Staffing Monday February 15 Presidents’ Day Open 10-6 Holiday Staffing Monday May 31 Memorial Day Closed Remote Drop only The Bookmobile calendar is posted at least three times a year and roughly coincides with the school year: summer, fall semester, and spring semester. BP012320-0004 812 Hours of Service 812.1 A critical component of library service is the hours that the building is open to the public. Generally, library hours and the annual calendar will be set to maximize access to the public at the times most convenient to them and within the resources available. When the Library is open all basic services will be available. 812.2 Library hours are reviewed annually and a calendar approved. Exceptions to hours changes other than those noted must be approved on a case-by-case basis. The Director may close the Library for weather or facility related emergencies. The Director may open the lobby and/or meeting rooms to accommodate large community events. 812.3 Regular library hours are: Monday through Thursday: 10:00 a.m. – 9:00 p.m. Friday: 10:00 a.m. – 8:00 p.m. Saturday: 10:00 a.m. – 6:00 p.m. Sunday: 12:00 p.m. – 5:00 p.m. 812.4 Current Approved Exceptions to Stated Hours 812.41 Close at 5:00 p.m. on Thanksgiving Eve, and New Year's Eve. 812.42 Close at 4:00 p.m. on Christmas Eve 812.43 Closed on New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day. 812.44 Close at 6:00 p.m. on Martin Luther King Day, President's Day, and Veteran's Day, and any other day the Library is open on a designated City holiday. 812.45 Close an extra day near Christmas if it makes calendar sense to declare a fixed day for the "floating" day allowed in the AFSCME contract (see Article X, Section 1). 812.46 Close one day per calendar year for in-service training at staff request. 812.47 Extend hours on a case-by-case basis to participate in major downtown community events. 812.5 Bookmobile 812.51 The bookmobile will operate on a schedule set by the Library Director and posted at least tri-annually. 812.52 The bookmobile will not operate on any Library designated holiday, Thanksgiving Eve, Christmas Eve, New Year’s Eve, or any day the downtown building is closed. 812.53 The bookmobile will not operate on days when inclement weather would result in hazardous driving or service conditions, including any day the Iowa City Community School District cancels classes due to weather. 812.54 The Library Director may cancel bookmobile service for emergencies. 812.6 History of Hours of Service A. Closed 9:00 -10:00 a.m. since 1960s. B. Closed Friday evenings about 1970-72. C. Sunday hours started 1970-72 (dropped FY79, FY81, FY82) (1:00 p.m. -5:00 p.m. through FY80, 12:00 p.m. -4:00 p.m. through FY97), 1:00 p.m. - 5:00 p.m. until September 2006, then 1:00 p.m. - 6:00 p.m., changed to 12:00 p.m. – 5:00 p.m., May 2007). BP012320-0005 D. Closed Thursday mornings - December 1981 - June 1982. E. Closed on minor holidays - 1970-72, FY87, FY92 (Veteran's Day, day after Thanksgiving, President's Day). F. Closed Thursday evening, all day Friday, March 7, 1987 - June 1, 1988. G. Reopened Thursday evening, all day Friday, June 2, 1988. H. Closed Wednesday and Friday mornings, Thursday evenings, July 1, 1991. I. Reopened Wednesday and Friday mornings and Thursday evenings; reopened on four minor holidays (Veteran’s Day, day after Thanksgiving, Martin Luther King Day, President's Day). Begin Sunday service on day after Labor Day instead of First Sunday in October, July 1, 1992. J. Funded in FY97 for Sundays before Memorial and Labor Day, Easter Sunday, and two Sundays in June. Six additional Sundays added in FY98 provides Sunday service through July, reopening after Labor Day. K. Open Sundays all year starting in FY99. L. Added 6:00 p.m. – 8:00 p.m. on Friday evenings beginning May 19, 2006 and 5:00 p.m. – 6:00 p.m. on Sunday, September 10, 2006. M. Changed Sunday hours from 1:00 p.m. – 6:00 p.m. to 12:00 p.m. – 5:00 p.m. on May 6, 2007. N. Bookmobile added June, 2017. Adopted: 5/26/88 Revised: 7/25/91 Adopted 1/28/93 Revised: 2/27/97 Revised: 2/25/99 Revised: 2/28/02 Revised: 3/24/05 Revised: 2/23/06 Revised 2/22/07 Revised: 2/24/11 Reviewed: 2/27/14 Revised: 2/23/17 Revised: 3/22/18 BP012320-0006 802 Confidentiality and Privacy Policy Proposal: A routine staff review generated recommended minor changes to the Confidentiality and Privacy Policy. After the review, an unexpected issue with patron data and Inservice Day discussions generated further review and a recommended change to the policy. Issues: The Confidentiality and Privacy Policy defines how the Library serves as custodian of records, protects this confidential information and responds to requests for information about Library patrons. We propose adding an additional purpose to provide guidance if there is a data breach. After the policy review, we had an unintended release of patron data following an update to a routine daily work task. While we profoundly regret what happened, we had opportunity to consult with the policy and evaluate how the policy guided our work during an issue. Based on this, an addition is needed in 802.6. At Staff Inservice Day in December, 2019, confidentiality and privacy were discussed and included as a major initiative for our new Strategic Plan. While we don’t know exactly the goals and tasks that will become a part of this, the group collectively identified a need to help our community learn about privacy and confidentiality and gain skills and knowledge in this area. We look forward to this work and the outcomes it will generate. Library staff completed a major overhaul of the Confidentiality and Privacy Policy in 2017 and there were many positive outcomes as a result of the review. Our review of the Library and Information Technology Association Privacy Checklist (http://www.ala.org/lita/advocacy/privacy/library-privacy-checklists/overview) was invaluable and gave tangible tasks we could complete. In order to increase transparency, staff created a webpage (www.icpl.org/about/privacy- policy) that shares information about how we protect the confidentiality of patron records, how we approach confidentiality related to children and parents’ access to a child’s account, lists all types of information the Library collects and saves about patrons and includes links to third-party vendor privacy policies. All staff are routinely trained regarding confidentiality as a part of Library orientation and receive additional training specifically related to their job. On the recommendation of the Library Board, staff were also trained to initiate conversations about confidentiality and privacy with teens when their Library Cards were updated. We also began mailing letters to teens during the month of their 16th and 18th birthdays, introducing confidentiality and privacy concepts, encouraging teens to consider updating their Library Account to remove parent contact information if preferred and responsibilities for materials checked out on their Library Account. To help other libraries with these issues, staff also presented a summary of our work at the 2018 Iowa Library Association conference. BP012320-0007 Library staff use the Confidentiality and Privacy Policy every day to guide our work. A common issue related to confidentiality is a parent asking for information about their child’s account. If the parent does not have the child’s Library Card, staff do not reveal information about a child’s account until the item reaches a billed status, as outlined in this policy. If a parent does not have a child’s card, Library staff try to be helpful to the parent while maintaining confidentiality for the child. For example, a parent may ask, “What is due on my child’s account today?” Staff can respond with general information such as, “Two items are due today” without specifically revealing the titles. Periodically law enforcement agents will ask for information related to a Library account. Staff are trained to refer these questions to the Library Director. Staff Recommendations: See also related policies: Add a reference to the Collection Development policy because of confidentiality and privacy issues related to digital and electronic collections. 802.5.h Add: The Library will consider third-party vendor privacy policies when selecting digital collections and resources. 802.6.f Add: Responding to data breaches involving patron information by notifying patrons affected, evaluating related practices and procedures and making changes as needed to prevent future occurrences. Action Required: Review and adopt as amended. Prepared by: Kara Logsden, Community & Access Services Coordinator, January 9, 2020. Review committee: Anne Mangano (Collection Services), Tom Jordan and Kara Logsden (Community and Access Services), Todd Brown (Adult Services & IT Services) and Alyssa Hanson and Brent Palmer (IT Services). BP012320-0008 802: CONFIDENTIALITY and PRIVACY See also related policies: Use of Library’s Cardholder Database (704), Circulation of Materials (801), Display Policy (805), Internet Use Policy (815), Meeting Rooms (806), Library Bill of Rights (1001), Volunteer Policy (505), Collection Development (601) and Conduct in the Library (809). See also Code of Iowa, Chapter 22, Examination of Public Records (Open Records) and Section 22.7, Confidential Records. 802.1 The purpose of this policy is to explain how the Library serves as custodian of and protects confidential information; honors privacy; responds to requests for information about library users; and alerts patrons about confidentiality and privacy rights and potential risks. 802.2 Definitions: a. Privacy is the right to open inquiry without having the subject of one’s interest examined or scrutinized by others. b. Confidentiality exists when a library is in possession of Personally Identifiable Information about users and keeps that information private on their behalf. c. Personal Information includes specific information such as an individual’s name, address, telephone number, and eMail address. In some places this is also called Personal Identification. d. Personally Identifiable Information is information that connects Personal Information with preferences and interests such as webpages searched, reference questions asked, or items checked out from a Library. e. Library Cards provide ease of access to a type of Library Record. f. Library Record means a document, record, or other method of storing information retained by a library that identifies Personal Information and/or a person as having requested or obtained specific information or materials from a library. g. Public Records are documents, videos, or pieces of information related to the conduct of government that are not considered confidential. h. The Custodian of the Library Records is the Library Director or her/his designee. 802.3 Confidentiality of Library Records is central to intellectual freedom and directly related to the ability of citizens to use library materials and pursue information without fear of intimidation. BP012320-0009 802.4 Privacy is essential to the exercise of free speech, free thought and free association. 802.5 Library Records and other Personally Identifiable Information are confidential in nature. No individual except authorized Library staff shall have access to Library Records other than his or her own without the individual’s consent, except as listed below. a. Library records may be subject to disclosure to officials pursuant to a process, subpoena or court order authorized pursuant to a federal, state, or local law relating to civil, criminal, administrative or legislative investigative power. Library staff will seek legal counsel from the City Attorney’s Office in the event of such request for release of library records, and will respond to the request according to advice of counsel. b. The Library interprets possession of a card (or card number in a phone or email request) as consent to use it unless it has been reported lost or stolen, or there is reason to believe that consent has not been given. c. Library Records for long overdue checked out materials for which a bill has been sent may be revealed to parents of minor children, a collection agency, or law enforcement personnel. d. Illegal activity is not protected. The Library may review information when a violation of law or Library policy designed to protect facilities, network, and equipment is suspected. e. Contact information for displays and meetings reservations is provided by the user and considered public information. f. Persons attending library programs or public meetings may be recorded or photographed as an audience member. These images may be used for library programming or promotion, including broadcast on The Library Channel, Library website, the Internet, and other media. g. Security cameras are installed in the Library to protect the safety and security of people, the building and its contents. Only authorized Library staff may view recordings. Library security camera recordings are public records, and may be viewed upon receipt of an open records or law enforcement request. Library security camera recordings will be shared with law enforcement as a part of investigating and prosecuting crimes committed in the Library. h. The Library will consider third-party vendor privacy policies when selecting digital collections and resources. The Library cannot guarantee the confidentiality of information sought or received, or materials consulted or borrowed from third-party digital services to which we provide access. When BP012320-0010 patrons use those resources, they are subject to the individual third-party terms and privacy policies. i. The Library may use circulation records while attempting to identify the most recent user of an item that had something left inside, or contained harmful or suspicious content. 802.6 The Iowa City Public Library will take steps to inform library users of their privacy and confidentiality rights and potential risks including: a. Avoiding creating unnecessary records and retaining records only as needed for Library business purposes. b. Using the Library website to post the privacy policies of all third-party partners that require personally identifiable information. c. Permanently posting basic confidentiality and privacy information on the Lobby Bulletin Board, the Library website, and in the Teen Center. d. Routinely sharing reminders regarding privacy and confidentiality when Library Records are renewed. e. Investing in appropriate technology to protect the security of personally identifiable information in the Library’s custody including removing cookies, browsing history, cached files, or other computer and Internet use records that are placed on our computers or networks. f. Responding to data breaches involving patron information by notifying patrons affected, evaluating related practices and procedures and making changes as needed to prevent future occurrences. Adopted: 09/17/70 Reviewed: 10/25/79 Reviewed: 04/27/89 Reviewed: 01/28/93 Revised: 03/30/95 Revised: 02/22/96 Revised: 05/27/99 Revised: 03/23/00 Revised: 01/23/03 Revised: 02/23/06 Revised: 01/22/09 Revised: 01/26/12 Reviewed: 08/28/14 Revised: 01/26/17 Revised: 01/23/20 BP012320-0011 1 01/16/206monthreportforboard Strategic Plan FY20: Goals Connect: The Iowa City Public Library connects people to information essential for daily living and offers them opportunities for enjoyment and personal growth Engage: The Iowa City Public Library actively encourages discovery, learning, and greater participation in community life Enrich: The Iowa City Public Library contributes to the quality of life in Iowa City by offering opportunities to explore diverse ideas, to exercise imagination, and to express creativity Six-month Report Goal 1: Public Awareness 1. Keep public aware of library access issues related to Ped Mall construction. ICPL staff attended every Friday business update meeting and wrote the media releases sent by the City of Iowa City to keep the community informed about detours and progress. Staff maintained a public bulletin board with project updates and created blog posts that were shared on social media. After the Ped Mall opening, staff participated in designing safety features related to the changed ground scaping. Staff are part of the committee planning a Ped Mall opening celebration in May. 2. Seek new ways to communicate with residents who do not receive library news and information through current outlets. Information about the Library was shared through the City Manager’s Roundtable meetings. Information continues to be shared through mailings and posts at local laundromats and neighborhood grocery stores. 3. Undertake strategic planning process (new plan adopted June 2020, goes into effect July 1, 2020). Community feedback sessions and an online and print survey were offered during December to identify community aspirations and ideas. Our strategic plan consultant was onsite for three days and assisted in the creation of a framework for our new plan. Work on the plan will continue through the winter and into the spring. 4. Share information about no fines on Children’s and Young Adult collections and Student AIM Card. Staff managed media shares with information about the new card, coordinated interviews with staff for local newspaper and television reporters, and collaborated with ICCSD to promote. 5. Evaluate Annual Report format and consider options for sharing information with the community. Will be completed in second part of FY and informed by the new strategic plan and changes to board reporting procedures. BP012320-0012 2 01/16/206monthreportforboard 6. Evaluate participation in PrideFest and plan for future participation. ICPL’s increased participation in PrideFest was well received and staff enjoyed taking part. The FY20 PrideFest is a milestone year and the Library will work with a City staff committee to plan special events and displays. 7. Begin planning for the Library’s 125th anniversary. Programs and a display were developed for 12/3/19 to celebrate the 123rd year at 123 S. Linn Street, providing an opportunity to gather ideas for a larger, yearly celebration. A committee will be appointed in the spring. 8. Highlight library databases and online learning portals on Social Media sites and Library website. A new video was created by The Library Channel staff featuring information about online resources. The video has been shared on social media and other venues. Informational posts on two online resources (Consumer Reports and Gazette archives) were featured on the website, in July and October. Goal 2: Collaboration 1. Continue to work with Iowa City Community School District, Coralville Public Library and North Liberty Community Library to develop and introduce Access to Information and Materials (AIM) Library Cards for students in the ICCSD. The Student AIM Card was successfully introduced to ICCSD students in December 2019. ICCSD, CPL, NLCL and ICPL will continue to work together and evaluate the use and success of the card. 2. Continue working with Iowa City and partners to implement Equity Toolkit measures. Although there are no new initiatives planned, we approach planning through an intentional lens and continue to plan programs and displays with social justice and racial equity themes. Staff training related to de-escalation of patron behavior and engaging teen patrons has been offered to staff. 3. Partner with Parks & Recreation to jointly plan several programs for teens. Library staff met with Parks and Rec staff to discuss material sharing between the DML and the new Makerspace for adult and teen programming. Teen services staff from ICPL and Parks and Rec identified two programs (Cupcake Wars and DIY Bath Bombs) for IC Recreation to send their Teen Dynamics participants to. We will meet with IC Recreation again before the 2020 Teen Summer Reading program to identify more programming collaborations. 4. Work with City Public Works to put the history of bridges in IC on the Digital History Project. Postpone to FY21. 5. Explore artist-in-residence in Digital Media Lab. Literature review on artists-in-residence in libraries will begin in the second half of this fiscal year. BP012320-0013 3 01/16/206monthreportforboard 6. Work with Neighborhood Centers of Johnson County to strengthen Bookmobile services to elementary students. Bookmobile staff met with Neighborhood Centers of Johnson County staff multiple times to coordinate student use of the Bookmobile. We’re seeing increased use at the after-school programs operated by the NCJC. The Student AIM card will help with student access to materials at these sites. 7. Work with partners to address food insecurity for people 18 and younger. We were gifted $3,055 from Zion Lutheran Church Social Justice Committee to start offering snacks on a daily basis. We will continue to evaluate the need for this type of offering and seek partnerships as appropriate. Teen services staff reported that teens were enthusiastic about the snack during the summer. Goal 3: Programs 1. Evaluate Lib Con as an annual event produced by the Library. Staff met after the 2019 Lib Con and will continue to evaluate based on feedback and attendance. 2. Evaluate Lobby Stop services. Lobby Stop service has been well by the four retirements residences served. We continue to negotiate service schedules with current and potential locations. W e will re-evaluate our resources and goals in the 3rd quarter and determine if additional sites can be served. 3. Explore establishing programming series that engage patrons without homes Some feedback was collected during strategic plan community engagement conversations. Work will continue in the second half of the FY. 4. Continue History Tour programming. Weber Days planning has just begun, and History Tours are being considered. 5. Host a series of programs for adults aged 20s-30s. Held as potential project for incoming Adult Services Coordinator; will be explored this winter. 6. Expand resources and programming opportunities for English language learners. A list of local classes and discussion groups for English language learners has been developed for the new Q & A section of icpl.org. 7. Evaluate Digital Media Lab programming and membership. We reviewed past Digital Media Lab programs, brainstormed new classes, and encouraged other instructional staff to share their ideas. We are developing new collaborations for programs and classes and expect the second part of the year to bring plans to develop new promotional materials for the DML to be distributed throughout the community. 8. Increase number of classes or workshops that focus on resource sustainability and climate change. Two classes in Repair & Upcycle series scheduled, in cooperation with IC Recycling Center. Eco Film series continues with monthly films, cosponsored with Green Iowa AmeriCorps and IC Parks & Recreation. BP012320-0014 4 01/16/206monthreportforboard Goal 4: Content 1. Evaluate buying practices for digital collections. In response to new lending models and limitations imposed by publishers, selectors looked at cost per use data and repurchasing costs of eBooks and eAudio through OverDrive. The selection team met with staff from Coralville and North Liberty in November to discuss the new purchasing models and other stresses on maintaining the collection. We drafted a list of needed practices and procedures and will bring proposals to our Digital Johnson County partners in the spring. 2. Plan for changes to availability of compact disc and DVD in marketplace. We merged the three DVD collections in the children’s room into one. We reduced the size of the collection as circulation has dropped and fewer items are released on DVD as streaming services offer their own popular content. A single collection will reduce patron confusion, provide more browsability, and streamline cataloging. We are also working to offer Vox and Wonderbook digital read-along books to supplement our compact disc collection. We hope to have these items on the shelf by February. We have stopped cleaning compact discs and DVDs through our disc cleaner. Far fewer items were being sent through mending for cleaning than in the past. If warranted, we will repurchase any scratched or damaged discs. 3. Consider digitizing city building permit collection and city directories. This project will begin in the spring. 4. Continue work on preserving and digitizing institutional archives. A collection plan was drafted and input provided by a group of staff. Work will continue in the spring. 5. Increase streaming video options. A trial for Acorn TV through Recorded Books was set up for staff members. Responses to the trial are being collected and evaluated by the selector. Other streaming options will be evaluated in the spring. 6. Study availability of collections in response to changes in circulation policy. Data for the differences in the percent checked out rate, holds filled, and the number of items six-months overdue is currently being gathered and will be reviewed by staff. Goal 5: Technology 1. Consider offering an interactive online readers’ advisory service. This project will begin in the spring. 2. Explore adding scrolling Event Board e- sign for community events. Work on this will begin in the second half of the fiscal year. BP012320-0015 5 01/16/206monthreportforboard 3. Explore options for broadening internet access to locations outside the downtown building. No work on this task was done during the first part of the fiscal year. Broadening internet access does not appear to be emerging as a primary strategic direction for the next planning period. 4. Reevaluate current web design and conduct content audit. No progress has been made yet. Next steps planned for 2nd half of FY20 include soliciting feedback from patrons and staff. 5. Make registration for reading programs easier. The software company we work with is continually making updates. They recently rolled out a new way to let staff know they are entering a duplicate account. 6. Make checking out materials easier. Work towards this task is planned for the spring. 7. Consider automatic renewal of materials. This project will begin in the spring. 8. Migrate Digital History Project content to new content management system. Preliminary project planning has begun, including identifying desired features for the new site, cleaning up items in current system, and discussing migration with other libraries that have worked on a similar project. Slated for completion in the spring. 9. Complete upgrade to the library catalog. New library catalog is currently being tested by staff. We are gathering feedback and making changes. We will start testing the catalog with patrons in the spring. 10. Develop a budget request to translate parts of the webpage into identified languages. Work will begin in the spring. Goal 6: Space/Facilities 1. Find improved parking location for the Bookmobile. We are exploring options for this in partnership with other City departments. 2. Plan for re-flooring project. An RFP and project timeline will be developed in the second half of the FY. 3. Plan for replacing public access computer workstations. An RFP and project timeline will be developed in the second half of the FY. 4. Develop a plan for HVAC replacement. Evaluation of current system and project scope will be established this spring. 5. Study building space needs, especially for Teen and Children’s Services. A facilities study and space audit will be part of the new strategic plan; this project will be postponed until new plan is operational. 6 Evaluate Library vehicle fleet and service needs. Outreach staff will document existing vehicle availability and evaluate current outreach scheduling practices. 7 Conduct a building sign audit and plan for updates as needed. Some signs were updated based on a request from the National Federation of the Blind of Iowa – Old Capitol Chapter, a group that routinely meets at ICPL. A sign audit is part of the new strategic plan. 8. Consider city’s goal of “Promote environmental sustainability” when planning projects. The leadership team will establish a plan for this in the second half of the FY. BP012320-0016 6 01/16/206monthreportforboard 9. Evaluate current meeting room spaces. Programming staff will continue to document details of programs that draw audiences that exceed safe occupancy limits. Simulcasting and other strategies for maximizing program reach will be explored. A space audit will be part of the new strategic plan. Goal 7: Staffing 1. Offer and evaluate staff training program. This project will begin in the spring. 2. Review public service desk time study and propose changes. A group met to work on this task and decided to integrate the project into the new strategic plan. Meetings have been suspended pending decisions about how strategic plan work will proceed. 3. Explore circulation support offered away from the Help Desk and expand and/or provide training as needed. Staff training is planned for spring 2020. 4. Evaluate Bookmobile staffing assignments and adjust as needed. This was a part of 7.2 and is also suspended pending strategic plan work. 5. If adopted by Board and City Council, work with City on hourly employee staffing changes. The library is not affected by current City Council staffing changes at this time. 6. Research social workers in libraries. No action taken yet. Goal 8: Funding 1. Determine possible funding sources needed for various projects/programs. Prioritized focus on unrestricted gifts resulted in decision to postpone this for inclusion in the next strategic plans for the Friends Foundation, and the library. 2. Explore funding opportunities related to outcomes of equity toolkit work. Additional information is needed to determine the budget impact of eliminating fines on children’s and young adult materials, an initiative developed as a result of use of the Equity Toolkit. 3. Work with Friends Foundation Board to increase number and total raised through financial donations. Expanding the number of opportunities for support through events and appeals resulted in 42% (nearly $25,000) increase in total donations received by December 31 compared to same time last year. 4. Evaluate impact of no fines on Children’s and YA collections. Data is being gathered for the differences in the percent checked out rate, holds filled, and the number of items six-months overdue and will be reviewed by staff to determine if there is an impact on the collection budget. 5. Consider extending no fines to all collections. A six-month update and statistical/impact overview of our current partial fine-free model is included in the January Board packet. A more complete report will be compiled after one year, possibly with the addition of assumed impacts if the model was expanded to include all material collections. BP012320-0017 1 Six Month Update on Impacts of Fine Free Children’s and Teen Materials In June 2019, ICPL stopped charging fines on overdue materials from the Children’s and Teen collections. Research showed that Iowa City youth from low income areas were disproportionally affected by library fines, and since we know that access to reading material and library services contributes to academic, social, and professional success for children, teens, and adults, ending the practice of collecting overdue fines was a natural extension of our work focused on equity and inclusion. This decision was supported by national data shared by libraries that have moved away from fine collection; overall trends indicate that fines do not have the punitive/educational effect that was once believed and removing the overdue fine infrastructure allowed previously banned patrons to access library services again. What are the impacts of our fine free policy after six months? The number of blocked cards held by children and teens decreased by 57.6%. On April 17, 2018, we took a snapshot of the number of blocked cards held by patrons who are under the age of 18. Cards are blocked when a patron owes more than $10 in fines or fees. Two thousand and thirty-one children and teens held cards that were blocked from using the library. When we reran this number of December 9, 2019, this number dropped to 862. If you look at cards blocked by late fines alone, the number dropped 80.1%. A significant number of children and teens are able to use their Iowa City Public Library card this month than before our fine free policy. However, there are still blocked cards. The patron may have checked out materials from the adult collection, which still carry late fines. Late fines are tied to the collection, not the card. The second reason a card may be blocked is due to a replacement fee. The Library charges a one-time replacement fee when materials are not returned or if they are returned with damage. To kick-off our fine free policy and the 2019 Summer Reading Program, we automatically waived up to $50 of fines and replacement fees on all accounts for people 18 and younger. Under-18 active cardholders with blocked cards Blocked due to: April 2018 December 2019 Percent Change Both Late Fines and Replacement Fees 2031 862 -57.6% Just Late Fines 1128 224 -80.1% Our Library is now more accessible to children and teens throughout our community. The snapshot of blocked cards from April 2018 was visually represented by a heat map (available on the following page), pinpointing the addresses of patrons under 18. The heat map showed that there were areas of our community that disproportionately felt the impact of fines. The second map is one showing data from December 2019. The new map shows far less concentrated areas (red spots) and many areas in Iowa City are no longer showing blocked cards. BP012320-0018 2 April 2018 # of Library Cards Blocked (under the age of 18) December 2019 # of Library Cards Blocked (under the age of 18) BP012320-0019 3 We are just beginning to assess the impact of fines free on the number of items that are long overdue. Every month we run a list of items that have been out for more than six months. Selectors use this list to make decisions about replacing missing and lost materials. The January list is the first time we are seeing items checked out and due in June 2019, the first month of the fines free policy. While we did not see any significant increases this month, this is an isolated comparison and does not reveal much information. As we add additional data, we will continue to track trends in long overdue materials. Collection January 2019 January 2020 Change Children’s Materials 33 65 + 32 Teen Materials 26 11 - 15 The fines-free policy did not impact availability in the children’s and young adult collections. Percent checked out is an indicator of collection availability. The higher the number, the more items are out with patrons; if the number is lower it means more items are sitting on our shelves. From our percent checked out reports, there is no significant difference between the months we collected fines and the months we did not. In some cases, like young adult fiction and picture books, the differences are within a percentage point. In some months, there are more items on the shelves this year than last, the major exception being children’s comics, which is a collection growing in popularity. Average Percent Checked Out by Collection (Data from June 2018 to December 2019) Collection Before Fines Free During Fines Free Young Adult Fiction 20.2% 18.9% jFiction 21.3% 19.3% jComics 39.9% 44.2% jEasy (picture books) 19.1% 19.5% jNonfiction 14.5% 15.6% jDVD 32.4% 31.6% Are more libraries regionally and nationally adopting a fines-free policy? In Johnson County surrounding counties, Benton, Cedar, Muscatine, Louisa, Iowa, and Linn, there are 47 public libraries. Currently, 25 (53%) of these libraries are completely fine free, 2 (4.25%) of these libraries are partially fine free, and 5 (10.6%) of these libraries are discussing going fine free. 11 (23.4%) of these regional libraries are not fine free and do not have plans to end fines for overdue materials at this time. 4 (8.5%) libraries did not respond to our inquiries. At a national level, we can compare to a list of libraries in similar communities: Westerville Public Library (OH), Evanston Public Library (IL), Boulder Public Library (CO), Ann Arbor District Library (MI), and Bloomington Public Library (IL). Of these similar libraries, 2 (40%) are fine free on all collections, 1 (20%) is discussing going fine free, and 2 (40%) are not fine free and do not have plans to change in the near future. Nearly all of the feedback we have received from staff and patrons about going fine free for Children’s and Teen materials has been positive. Staff have shared how much of an impact the change has had on routine patron interactions, and how some patrons articulate their readiness for us to move forward with eliminating all fines. I have honestly heard nothing but praise for the switch to fine free; on multiple occasions I have been able to relieve worried parents that they didn’t have to pay for materials that were brought back late BP012320-0020 4 – makes it less stressful at the desk when you don’t have to talk about money owed, too. When I mention fine free while issuing a new library card, patrons are thrilled, they reference other libraries in their hometowns that have done the same, and comment on how much of a help it is. I will say that I have heard some comments about adult materials still having fines, mostly when will fine free will happen for adult collections – for example, the half in, half out approach is challenging to explain to a patron when they check out all of the materials in their household on one card… I think people are quite appreciative, but when they also mention all of the libraries in the news that have gone completely fine free and question/comment on why we have not, it seems like they are waiting for us to take it further. A patron (mom with young kids) told me once that as her family went around the dinner table the night she heard about our change, each family member sharing that day's "high" and "low" as is their custom, her "high" that day was our announcement of doing away with children's late fines. She was so happy and grateful! Still almost every time I tell a patron in the course of work at the desk we no longer charge late fines on children's materials, they always react with happy surprise - every time. Patrons have made it clear that the shift allows them to access more materials with less stress and worry. It's much less stressful when one of my kids manages to lose a library book (usually by camouflaging them on our bookshelves with the children's books that we own). Instead of worrying about how many fines we might rack up, we just look for the book until we find it--which usually happens just as quickly, but with fewer tears. So, it's definitely improved our quality of life! I work in a junior high. At the beginning of the past 3 summers I have been in the library with my own kids. And each June, I have been approached by a junior high student that I know who ends up asking me to help pay their fine because their family is unable to do so. I always pay it because it’s a long summer without access to check out their favorite things. I know that many kids stopped coming because of a fine as small as $15, that was creating a huge barrier. Thank you!! I love no longer limiting how many books my daughters can get at a time because I’m afraid of the fines if we’re a day or two late returning them. Very cool. Kids aren't very organized and mine don't always have access to transportation. My kids, who already read a ton, are reading more! And they are reading a wider selection of literature! My mom and I were scared of libraries back in my day because of fines😲 Holy moly, thank you for the forgiven fines on children's materials. This has saved us many times this fall/winter alone! Again, because autism is unpredictable and getting to the library can be tricky for [my son] and I, being able to have a little flexibility with returning books, movies, etc. makes everything much more accessible. One response to removing fines really captured the reason for the change: We started going back to the library again! BP012320-0021 Director’s Report: January 2020 We wished two long-serving staff members a happy retirement this month. Maeve Clark, Coordinator of Adult Services, started at ICPL in 1992. Juanita Walker, Custodian, began her position here in 2006. Both Maeve and Juanita will be missed, but we celebrate their next chapters and look forward to serving them as patrons. The Adult Services posting closed January 16th, and the Custodial posting will close on the 23rd. You will notice there is not a dashboard accompanying this month’s financials. We are working on developing a template for quarterly, six month, and annual budget visuals, but have not identified the most effective process for this project yet. In lieu of offering an incomplete draft, I deci ded to postpone delivery until February or March. On January 2nd, I sent the Board an email describing an email notification issue that resulted in a limited number of patrons receiving—via email—some personal information about other cardholders. This issue is described in the Community and Access Services report, but I thought it warranted a mention here, as well. All impacted patrons were contacted by library staff, and those whose library card numbers had been shared were issued new passwords. We have fixed the script and have had multiple meetings about what information should be included on specific communications from the library moving forward. This experience helped us identify a weakness in our process and I am confident we will not have the same problem in the future. You will find a draft response to Brandon Ross, the community member who spoke at the December Board of Trustees meeting, attached to this report. If you would like edits made, we can discuss those. Once finalized, I will mail this response to Mr. Ross. At the “All Staff” meeting on Friday, January 3, Ryan Belk—a social worker from the VA health care system—presented an overview of services available to area veterans and answered questions from library employees. It was helpful to hear how he connects users with resources, and to learn more about the less visual supports available. I had the opportunity to present the Library’s 2021 budget proposal to City Co uncil on Saturday, January 4th. It was great to be able to walk Council through some of the changes in our budget request and talk about upcoming projects. The annual Capital Improvement Plan meeting followed on Monday, January 6th. I spoke briefly about the upcoming flooring and furnishings refresh on the second floor. I attended an IUPLA meeting on January 10th in Des Moines. We spoke at some length about the upcoming changes in the continuing education and certification requirements for librarians and directors; more information will be coming from the State Library soon. We also talked about outcomes of fine free policies and empathized with each other about the complexities of data collection to show the “success” of eliminating fines. Strategic plannin g, the new state courier service, service animals, and self-check machines were also discussed. I left the meeting at noon in an attempt to avoid driving in the winter weather. On a personal note, this month marks my one-year anniversary at ICPL. My time here has included lots of learning, a healthy mix of successes and challenges, and many new relationships. Thank you for your patience and humor as I have settled into my role. I believe the next two or three years will continue to be a time of acclimation and education, and I am so thankful to have such strong, smart, inquisitive, and supportive people as both library staff and board members. Respectfully Submitted, Elsworth Carman BP012320-0022 1 Community & Access Services Dept, Help Desk & Bookmobile Update for ICPL Board of Trustees Prepared by Kara Logsden, January 2020 New State Library Courier Service The new IA Shares state courier service is up and running. Overall the service has been working well; however, we believe there are changes the State Library could make to improve the service. Most notably, we believe larger libraries in Iowa should have two courier stops per week. This would help move materials more quickly through the system. It would also improve customer service and access to InterLibrary Loan materials. Elsworth is planning to share this information with State Librarian Michael Scott at an upcoming IUPLA meeting. Student AIM Card The Student AIM Cards were distributed to all ICCSD students the day before Winter Break. Many students came to the Library the next day with their adult caregivers. Some commented they had never been at the Library before and a number of adults decided to get their own Library Card. One caregiver said, “I’m going to come here now with my kids, I should get a Library Card too.” We are delighted with the initial response and look forward to how this card is used by our students. Bookmobile and Outreach Update The Bookmobile Spring Schedule is off to a great start. New stops include Terry Trueblood Recreation Area and St. Andrew Presbyterian Church where we connect with the Fifth Ward Saints after school mentoring program. We are eager to see how many Student AIM cards are used on the Bookmobile. Staff started a new book club with residents of Fairweather Lodge. This was initiatied by Shelter House staff with the goal of helping residents bond over a shared reading experience, improving literacy and introduce Library services. Four people attended the first discussion and selected Philip K Dick’s the Man in the High Castle for their first book discussion. Staff also report, “It has been a joy to get Tales and Travels back on the road visiting Oaknoll, Bickford, Emerson Point, and Brairwood! During first round of visits I talked about Denmark, where I recently visited, so I could share personal experiences. Next, we’ll go on tour with New Year’s Eve traditions from around the world including Scotland, China, Spain, and Central America. While I don’t always connect with every resident, we have experienced meaningful programs. For others, the program is a break in their day and someone new to talk to.” New Ped Mall Sign The leadership team worked with Graphic Designer, Mara Cole, to design a new sign for outside the west entrance as a part of the Ped Mall reconstruction. We’ve received many compliments on the new design. Email Notification Issue As promised, we are sharing information about the email notification issue discovered on January 2 including what happened, why it happened and how Library staff responded. Each day the Library sends three different types of courtesy notices generated from querying our cardholder database. 1) Your Library Card will expire soon, 2) Your Library Account is nearing $10 of fines and 3) BP012320-0023 2 Congratulations on your new Library Card. The first notice was previously sent only to cardholders living in our service area as a courtesy. The expiration notices list contact information, including addres and phone number, so patrons can conveniently review the information and reply back confirming the information or send changes. Switchboard staff update many cards through these emails and patrons appreciate the reminder – especially those who use our digital resources. Because of the success of these notifications, we recently made the decision to expand the coverage of these emails to all patrons, including those who are Open Access users. During the testing of the new script, a bug was introduced that caused the email to be sent to the wrong patron. The error began on December 19 but was not discovered until a patron called on January 2nd to report the issue. When notified, staff immediately turned off the notices, identified 14 patrons who received the emails and the 230 patrons whose ICPL barcode, name, address, phone number and email were inadvertently shared. We also consulted with the City Attorney’s office for guidance about how to respond. Each patron who received the emails was contacted with a personal telephone call. Those who did not answer after multiple attempts over a number of days received an email follow-up. Patrons whose information was inadverdently shared received an email and letter via USPS. Passwords were reset for all these accounts and patrons were offered free replacement cards. Following this issue we reviewed what happened, why it happened and had good conversations about what safeguards we can put into place so it does not happen again. We are also discussing options to reduce or eliminate the personal information sent via email, including alternatives such as a clickable link for renewing accounts online. While we profoundly regret what happened, we have used it as a learning opportunity. Simultaneously, we were reviewing the Confidentiality and Privacy policy and realized a statement is needed in this policy to direct what we do in this type of situation. We are recommending adding 802.6.f, the text highlighted below, to the policy: 802.6 The Iowa City Public Library will take steps to inform library users of their privacy and confidentiality rights and potential risks including: f. Responding to internal data breaches involving patron information by notifying patrons affected, evaluating related practices and procedures and making changes as needed to prevent future occurrences. Because privacy and confidentiality will be a big part of the new Strategic Plan, we also made notes of additional safeguards and procedures to consider as we begin working on Strategic Plan goals and tasks. BP012320-0024 Development Office Report Prepared for the Board of Trustees Iowa City Public Library by Patty McCarthy, Director of Development January 23, 2020 Beat the Winter Blues Eat, drink, and read your way to spring through these partnerships to benefit the Iowa City Public Library over the next four weeks. Eat Out to Read After the Trustees meeting on January 23--today--go to Pagliai’s Pizza in Iowa City for a delicious dinner and know that you are helping ICPL at the same time. Even better? You can repeat the treat next Thursday, January 30. When you pay your bill, whether you eat in or carry out, tell them that it’s for the Iowa City Public Library and Pagliai’s Pizza will donate a very generous portion of your total to the Library Friends Foundation. Pagliai’s Pizza is at 302 E Bloomington Street, at the corner of North Linn and Bloomington Streets, open 4-11pm, 319-351-5073. Wine Tasting at HyVee Save the evening of Friday, February 21 to enjoy samples of wine, beer, and liquor while talking with other library friends during the fifth annual HyVee Wine Tasting. Our generous friends at the HyVee store at Rochester and First Avenues in Iowa City will donate a portion of the evening’s total sales of adult beverages to the Library Friends Foundation. Distributors of adult beverage will offer tastings of their products during this casual drop-in gathering for those 21 years and over. Join us at the HyVee Drugstore, 310 North 1st Ave in Iowa City. Parking is available in the convenient lot. Leap Year Book Sale Shop for new reads on Saturday, February 29 at the overstock book sale where you “name the price.” Sale hours are 10am-3pm at the library in Meeting Room A. Everyone is sure to find something from the hundreds of books, movies, and music, and artwork available to purchase. There are no set prices, with payment by cash, check, and credit cards accepted. 2020 Friends Foundation Wednesday, January 29, 4pm, Board of Directors meeting. Wednesday, March 11, 4pm, Board of Directors meeting. Save the date: Looking Forward event, April 23, 7pm. Wednesday, June 3, 4pm, Board of Directors annual meeting. BP012320-0025 ICPL picks best books of 2019 By Iowa City Public Library staff For seven years now, Iowa City Public Library staff have reviewed their annual reading logs to answer this question: What was the best book you read this year? As any book lover will tell you, that’s a difficult request. Still it’s one we undertake every year in order to share a list of staff’s favorites reads with the community. We make things a little easier by asking for favorite titles in 10 genres: fiction; young adult; picture books; middle grades and children’s; romance; mysteries and thrillers; science fiction/fantasy; biography/memoir; non - fiction; and graphic novels. Staff can nominate more than one book in a genre; the only rule is that it had to be p ublished in the current year. We’re an assorted staff with various reading preferences. Because of this, any book that was nominated more than once made the Library’s Best of the Best for 2019 list. These are the books we couldn’t stop talking about, telling co-workers and patrons about them, tweeting about them, etc. The book that received the most nominations is named ICPL’s No. 1 recommended book for 2019. This year, that book was “Red, White & Royal Blue” by Casey McQuiston. Described as “hilarious” and “so sweet” by Library staff, “Red, White & Royal Blue” is the story of First Son, Alex Claremont-Diaz, and his relationship with Prince Harry of England. The two are not friends, but must pretend they’re buds after a photo involving an Alex-Henry altercation, U.S./British relations take a turn for the worse. The pair set the social media world ablaze with stories of their friendship, with arranged public outings to support the spin. However, the more time Alex and Henry spend together, the more they realize they don’t hate each other. In fact, the might like each other – as more than friends. “Red, White & Royal Blue” is McQuiston’s debut novel and several members of ICPL’s staff eagerly await the announcement of her second book. In all, ICPL staff nominated more than 100 titles as their favorite books of 2019. Of this total, 27 made our Best of the Best list, including “With the Fire on High” by Elizabeth Acevedo; “Recursion” by Blake Crouch; “Say Nothing: A True Story of Murder and Memory in Northern Ireland” by Patrick Radden Keefe; and “Guts” by Raina Telgemeier. The complete Best of the Best list, as well as the titles of all nominated books, can be found at www.icpl.org/books-more/staff-picks/lists. BP012320-0026 Read More Books Melody Dworak, Collection Services Librarian, Iowa City Public Library January 2020 World events getting you down? Feel like you’re losing friends and family from arguments on social media? Put down the smartphone and commit to reading more books this year. Whether it’s true that reading stories increases your ability to empathize with your fellow human, a little escapism never hurt anyone. Some of us aim to read more books every year. The Iowa City Public Library is the best place to help you with this goal. Not only do we have a top-notch collection in our downtown and Bookmobile locations, you have so much to choose from using the Libby app for e-books and e-audiobooks. The “Too hot to hold” section on the Libby app showcases popular books that are available to read or listen to. Some examples include Kevin Kwan’s Crazy Rich Asians, Gillian Flynn’s Sharp Objects, and Ernest Cline’s Ready Player One. Another way to jump into reading using the Libby app is by following the “what’s available?” option. Then find what suits your tastes—e-books, audiobooks, fiction, non-fiction, then by genre or subject. I find most of my “next reads” just by seeing what’s available. I love audiobooks for how they make chores, workouts, and commuting less annoying. I might be scrubbing a pan or doing lunges, but my mind is happily in la-la land. ICPL’s Express collection is the best way to get new über-popular print books. You can always book a hold on the book you heard was new and exciting, and grab the Express copy when you are downtown. And if nothing looks good, ask us for recommendations! We are librarians. We love talking about books. Stop by the desk or send us an email at icpl.org/ask. Now that you have options to get books quickly, how do you want to track your reading goals? ICPL’s Reading History option in your Library account is an opt-in tool that tracks what books you checked out from the Library. Libby users can go to their Shelf and follow the “See your timeline” option. You can also search for a book in Libby, and it will note whether you borrowed the book before. Or, as they say, there’s an app for that! Bookcrawler (iOS only) and Bookshelf both allow you to build your own personal library using an ISBN scanner that imports title information for you. The Libib app expands the tracking to movies, music, and video games. Social reading apps—or, apps that prioritize engaging with a community of readers—are also very popular. Amazon-owned Goodreads is probably the most well-known. Goodreads invites you to take a reading challenge each year and set the number of books you aim to read. Litsy emphasizes playfulness and sharing joy with your fellow bookworms. Litsy was created by the people at LibraryThing.com, which has community forums along with book tracking. The Library has taught classes on tracking your reading. If you want to learn more about this or any other technology topics, contact our classes organizer at Stacey-McKim@icpl.org. BP012320-0027 BP012320-0028 BP012320-0029 BP012320-0030 BP012320-0031 BP012320-0032 BP012320-0033 BP012320-0034 BP012320-0035 January 14, 2020 Mr. Ross: Thank you for joining us at the December 19th Iowa City Public Library Board of Trustees meeting to share your comments about our Teen Center and DVD collection. Feedback from community members is vital to staying relevant and meeting the changing needs of our region. Please find responses to your inquiries below. At any given time, teen patrons can be found throughout our facility. Whether in the Children’s area with a younger sibling, using a computer on the second floor, browsing for materials in any of our shelving areas, studying or hanging out in a study room, or spending time in the Teen Center, young adults are welcome in all of our spaces. The Koza Family Teen Center opened in 2013 in response to community requests for a teen-specific area of the library. The space was designed to maximize a small footprint and visually connect to the rest of the second floor, and teens had input into furnishings and amenities. Brian Visser, ICPL’s Teen Services Librarian, had this to add: “The Koza Family Teen Center offers a safe, welcoming space for teens in the Iowa City Public Library. It is intended for students in grades 7-12. We have a staff person in the space after school and on Saturdays. The staff person is there to help the teens use the equipment in the Teen Center, make sure everyone is being respectful, and to build relationships with the teens. The space and staff person are there to communicate to teens that the Library cares about their needs and advocates for them. The staff person is typically a graduate or undergraduate student studying a field that emphasizes serving and interacting with teens such as Education, Social Work and Library Science. Teens are not required to use the Teen Center when they are in the Library. You’ll find them throughout the building using study rooms or reading in a quiet corner. The Teen Center is an optional space that caters to them by offering video games, comfy chairs, and the opportunity to be a bit louder than is what’s normally expected in the Library. We have teens sign in because we want to know who’s there (it’s a great way to learn names!), but also because there is the age restriction for the room.” We aspire to create a new, larger space for teens in the library at some point in the future. It is considered a best practice in public library design to have a designated teen area, since this demographic has unique developmental and social needs. In recent community dialog sessions related to the next strategic plan, multiple teen participants advocated for a larger teen space in the library, articulating that they liked the relaxed expectations around interacting with other teen patrons and being around staff members who could assist with video gaming technology and BP012320-0036 recommend young adult/teen materials. Brian and I would be more than happy to continue this conversation; just let us know! In response to your comments about the DVD collection, Anne Mangano, Collection Services Coordinator at ICPL, shared the following: “Librarians at the Iowa City Public Library strive to offer a broad, popular collection, which means balancing a variety of needs and interests as diverse as our community. Overall, the use of our audiovisual collection, including the Movie/TV DVD section, has declined steadily over the last five years as people engage with video in different ways. The use of the Movie DVD collection has decreased 23% from last year alone. This decrease means there are more DVDs on the shelves as they are not checked out by the public. In turn, we have to remove items from our collection that are not being used to make room for those that are. According to our Collection Development Policy, our collections are meant to be broad and popular, which means DVDs, books, and compact discs need to be used by the community to be included in our collection.” Mangano offered this additional insight into the collection, “Another trend affecting the collection is that not all new movies are released in a physical form. It is much harder to purchase new documentaries, international films, and independent cinema on DVD or Blu-ray. Streaming services like Amazon Prime and Netflix are becoming the sole distributor for many new and interesting films. Those companies see these exclusives as incentives for people to sign up for their service. To bolster our documentary, classic, international, and independent film offerings, we provide access to Kanopy, a library streaming service. You are able to watch 10 films a month with your library card. We encourage you to look at the Kanopy catalog as there are many great films available through the service.” Hopefully this information provides some context and reasoning behind the library’s decisions in serving teens and maintaining a relevant DVD collection. If you have additional questions or would like more information, let me know. You are absolutely welcome to come to Board meetings, but please don’t feel as if you have to limit your input to just once a month. Library staff are always happy to receive feedback (or connect you with an appropriate listener) and I am eager to speak with interested patrons whenever I am available. You can schedule a conversation with me in advance, as well. Thank you, Elsworth Carman Director, Iowa City Public Library elsworth-carman@icpl.org Office Phone: 319.356.5241 Cell Phone/Text: 319.383.1269 BP012320-0037 Receipts FY20 compared to FY19 YTD Q2 FY19 Q2 FY20 % Change FY20 Budget % Received General Fund Fines, Fees, etc.$68,149 $42,225 -38.0%$106,747 39.6% Vending, etc.$1,010 $1,013 0.3%$2,190 46.3% General Fund Total $69,159 $43,238 -37.5%$108,937 39.7% Enterprise Fund Photocopies $1,468 $1,500 2.2%$3,040 49.4% Electronic Printing/Debit Card $5,304 $5,921 11.6%$10,610 55.8% Counter/Cloth bag/Misc $734 $743 1.2%$1,450 51.2% Recycle $98 $101 3.0%$320 31.5% Enterprise Fund Total $7,604 $8,265 8.7%$15,420 53.6% Lost & Damaged $7,239 $7,198 -0.6%$0 0.0% Lost & Damaged Total $7,239 $7,198 -0.6%$0 0.0% State Funds Open Access / Access Plus $48,240 $44,621 -7.5%$54,070 82.5% Enrich Iowa/Direct State Aid $21,344 $22,362 4.8%$19,750 113.2% State Fund Total $69,584 $66,984 -3.7%$73,820 90.7% BP012320-0038 Library Expenditures: July 1, 2019 to December 31, 2019 Operating Budget: Accounts 10550110 to 10550220 Type Revised Budget YTD Expenditures Available Budget % Used Capital Outlay 22,400.00$ -$ 22,400.00$ 474420 Other Operating Equipment 22,400.00$ -$ 22,400.00$ Library Materials 681,245.00$ 332,293.99$ 348,951.01$ 49% 477020 Books (Cat/Cir)674,245.00$ 118,294.47$ 555,950.53$ 477040 Books (Cat/Reference)-$ 2,705.80$ (2,705.80)$ 477070 Downloadable-eBooks -$ 46,428.87$ (46,428.87)$ 477100 Fiction Audio-CD -$ 3,278.24$ (3,278.24)$ 477110 Music-CD -$ 3,925.01$ (3,925.01)$ 477120 Other Audio-CD -$ 680.25$ (680.25)$ 477160 Video Recordings -$ 18,857.33$ (18,857.33)$ 477190 Puzzles -$ 238.48$ (238.48)$ 477200 Toys -$ 305.39$ (305.39)$ 477210 Non-Fiction Video-DVD -$ 1,738.44$ (1,738.44)$ 477220 Multi-Media/Gaming -$ 5,363.14$ (5,363.14)$ 477230 Non-Fiction Audio-CD -$ 1,327.79$ (1,327.79)$ 477250 Downloadable Media -$ 42,958.13$ (42,958.13)$ 477290 Microforms-STO -$ 4,391.00$ (4,391.00)$ 477330 Print/Reference Serials -$ 8,144.45$ (8,144.45)$ 477340 Print/Circulating Serials -$ 6,895.27$ (6,895.27)$ 477350 Online Reference -$ 66,761.93$ (66,761.93)$ 477380 Library-RFI Tags 7,000.00$ -$ 7,000.00$ Other Financing 62,422.00$ 31,210.96$ 31,211.04$ 50% 490160 Misc Transfers Out 62,422.00$ 31,210.96$ 31,211.04$ Personnel 4,951,475.35$ 2,235,638.20$ 2,715,837.15$ 45% 411000 Perm Full Time 2,659,898.00$ 1,187,080.84$ 1,472,817.16$ 412000 Perm Part Time 421,224.00$ 191,140.41$ 230,083.59$ 413000 Temporary Employees 551,392.00$ 239,866.16$ 311,525.84$ 414100 Overtime Wages 68,500.00$ 33,528.98$ 34,971.02$ 414300 Term-Vacation Pay -$ 890.11$ (890.11)$ 414500 Longevity Pay 22,046.00$ 20,108.50$ 1,937.50$ 421100 Health Insurance 557,882.66$ 275,018.82$ 282,863.84$ 421200 Dental Insurance 15,916.00$ 7,431.08$ 8,484.92$ 421300 Life Insurance 6,342.00$ 2,962.68$ 3,379.32$ 421400 Disability Insurance 9,639.00$ 4,661.27$ 4,977.73$ 421500 Unemployment Compensation 10,000.00$ -$ 10,000.00$ 422100 FICA 277,156.80$ 124,924.58$ 152,232.22$ 423100 IPERS 351,478.89$ 148,024.77$ 203,454.12$ 1 BP012320-0039 Library Expenditures: July 1, 2019 to December 31, 2019 Operating Budget: Accounts 10550110 to 10550220 Type Revised Budget YTD Expenditures Available Budget % Used Services 660,012.00$ 343,049.05$ 316,962.95$ 52% 432030 Financial Services & Charges 6,044.00$ 2,392.25$ 3,651.75$ 40% 432060 Consultant Services 12,000.00$ 9,426.00$ 2,574.00$ 79% 432080 Other Professional Services 16,500.00$ 8,526.30$ 7,973.70$ 52% 435010 Data Processing 22,790.00$ -$ 22,790.00$ 435055 Mail & Delivery 47,213.00$ 25,150.84$ 22,062.16$ 53% 435059 Advertising 4,595.00$ 1,605.00$ 2,990.00$ 35% 436030 Transportation 3,000.00$ 861.41$ 2,138.59$ 29% 436050 Registration 5,000.00$ 1,988.48$ 3,011.52$ 40% 436060 Lodging 4,000.00$ 1,607.29$ 2,392.71$ 40% 436080 Meals 1,000.00$ 50.39$ 949.61$ 5% 438030 Electricity 120,000.00$ 45,447.12$ 74,552.88$ 38% 438070 Heating Fuel/Gas 17,270.00$ 2,833.29$ 14,436.71$ 16% 438100 Refuse Collection Charges 1,840.00$ 600.00$ 1,240.00$ 33% 438120 Long Distance Service 156.00$ -$ 156.00$ 438130 Cell Phone/Data Services 3,008.00$ 1,881.46$ 1,126.54$ 63% 438140 Internet Fees 18,000.00$ 5,373.98$ 12,626.02$ 30% 442010 Other Building R&M Services 64,131.00$ 42,382.04$ 21,748.96$ 66% 442020 Structure R&M Services 5,742.00$ 3,035.00$ 2,707.00$ 53% 442030 Heating & Cooling R&M Services 22,000.00$ 12,139.28$ 9,860.72$ 55% 442050 Furnishing R&M Services 1,024.00$ 2,000.00$ (976.00)$ 195% 442060 Electrical & Plumbing R&M Srvc 3,756.00$ 993.10$ 2,762.90$ 26% 443020 Office Equipment R&M Services 3,364.00$ 774.23$ 2,589.77$ 23% 444080 Software R&M Services 126,083.00$ 99,715.66$ 26,367.34$ 79% 444100 Hardware R&M Services 19,000.00$ 8,553.00$ 10,447.00$ 45% 445030 Nursery Srvc-Lawn & Plant Care 847.00$ 402.00$ 445.00$ 47% 445140 Outside Printing 30,417.00$ 16,197.97$ 14,219.03$ 53% 445250 Inter-Library Loans 199.00$ 113.90$ 85.10$ 57% 445270 Library Material R&M Services 17,000.00$ 8,386.46$ 8,613.54$ 49% 445290 Book Binding 2,352.00$ 190.75$ 2,161.25$ 8% 445330 Other Waste Disposal 583.00$ 167.25$ 415.75$ 29% 2 BP012320-0040 Library Expenditures: July 1, 2019 to December 31, 2019 Operating Budget: Accounts 10550110 to 10550220 Type Revised Budget YTD Expenditures Available Budget % Used 446190 ITS-Software SAAS Chgbk -$ 4,000.00$ (4,000.00)$ 446300 Phone Equipment/Line Chgbk 26,772.00$ 11,721.80$ 15,050.20$ 44% 446320 Mail Chargeback 715.00$ 227.89$ 487.11$ 32% 446340 Radio Maintenance Chgbk 303.00$ 17.41$ 285.59$ 6% 446350 City Vehicle Replacement Chgbk 20,293.00$ 9,663.12$ 10,629.88$ 48% 446360 City Vehicle Rental Chargeback 5,374.00$ 2,779.46$ 2,594.54$ 52% 446370 Fuel Chargeback 2,002.00$ 1,087.16$ 914.84$ 54% 446380 Vehicle R&M Chargeback 4,531.00$ 1,087.70$ 3,443.30$ 24% 448030 Community Events Funding 200.00$ 200.00$ -$ 449055 Permitting Fees 525.00$ -$ 525.00$ 449060 Dues & Memberships 4,400.00$ 1,146.50$ 3,253.50$ 26% 449090 Land & Building Rental 332.00$ -$ 332.00$ 449120 Equipment Rental 1,650.00$ 2,504.12$ (854.12)$ 152% 449160 Other Rentals 6,485.00$ 2,110.57$ 4,374.43$ 33% 449260 Parking 3,448.00$ 1,534.50$ 1,913.50$ 45% 449280 Misc Services & Charges 4,068.00$ 2,174.37$ 1,893.63$ 53% Supplies 112,357.00$ 58,827.71$ 53,529.29$ 52% 452010 Office Supplies 6,649.00$ 3,816.70$ 2,832.30$ 57% 452040 Sanitation & Indust Supplies 19,043.00$ 8,584.38$ 10,458.62$ 45% 452050 Photo Supplies & Equipment 461.00$ 250.00$ 211.00$ 54% 454020 Subscriptions 540.00$ 576.00$ (36.00)$ 107% 455110 Software 1,478.00$ 7,815.65$ (6,337.65)$ 529% 455120 Misc Computer Hardware 35,000.00$ 17,591.92$ 17,408.08$ 50% 463040 Water/Sewer Chemicals 2,214.00$ 473.50$ 1,740.50$ 21% 463100 Ice Control Chemicals 252.00$ 302.50$ (50.50)$ 120% 466070 Other Maintenance Supplies 5,000.00$ 1,867.40$ 3,132.60$ 37% 467020 Equipment R&M Supplies -$ 397.85$ (397.85)$ 469110 Misc Processing Supplies 26,380.00$ 9,875.27$ 16,504.73$ 37% 469320 Miscellaneous Supplies 10,832.00$ 5,837.64$ 4,994.36$ 54% 469360 Food and Beverages 3,587.00$ 1,211.27$ 2,375.73$ 34% 469370 Paper Products 921.00$ 227.63$ 693.37$ 25% Grand Total 6,489,911.35$ 3,001,019.91$ 3,488,891.44$ 46% 3 BP012320-0041 FY20 Output Statistics- Quarterly Report Q1 Q2 Q3 Q4 YTD Last YTD % Change A. Downtown Building Use Total Hours Open 860 817 0 0 1,677 1,673 0.2% People into the Building 168,890 151,867 0 0 320,757 350,491 -8.5% Average Number Per Hour 196.4 185.9 0.0 0.0 191.3 195 -1.9% Bookmobile Use Bookmobile Total Hours Open 217 176 0 0 393 384 2.5% People on Bookmobile 5,257 4,437 0 0 9,694 8,395 15.5% Average Number per Hour 24 25 0 0 25 22 12.7% Total Downtown & Bookmobile Hours Open 1,077 993 0 0 2,070 2,057 0.7% Total People Downtown & on Bookmobile 174,147 156,304 0 0 330,451 358,886 -7.9% Total Average Number per Hour 162 157 0 0 160 174 -8.5% B. Meeting Rooms Number of Non-Library Meetings 393 426 0 0 819 716 14.4% Estimated Attendance 5,362 7,041 0 0 12,403 13,708 -9.5% Equipment Set-ups 29 51 0 0 80 80 0.0% Group Study Room Use 1,403 1,480 0 0 2,883 2,847 1.3% Lobby Use 2 1 0 0 3 6 -50.0% C. Equipment Usage Photocopies by Public 6,945 5,502 0 0 12,447 12,084 3.0% Pay for Print Copies 25,082 19,200 0 0 44,282 42,436 4.3% % Checkouts by Self-Check 71.7%71.2%0.0%0.0%71.4%72.0%-0.8% DOT Kiosk Usage 325 512 0 0 837 1820 -54.0% D. Downtown Use of Electronic Materials Listening/Viewing/Tablets/Laptops Sessions 2,789 1,758 0 0 4,547 6,008 -24.3% E. Ride 'N' Read Bus Passes Distributed Downtown 1,369 672 0 0 2,041 1,973 3.4% A. Circulation Downtown 335,890 302,700 0 0 638,590 637,568 0.2% Percent AIM Circulation Downtown 0.00%0.20%0.00%0.00%0.00%0.00%0.00% Circulation on Bookmobile 8,098 8,418 0 0 16,516 17,924 -7.9% Percent AIM Circulation on Bookmobile 0.00%0.01%0.00%0.01%0.00%0.00%0.00% Total Circulation Downtown & Bookmobile 343,988 311,118 0 0 655,106 655,492 -0.1% Percent AIM Total Circulation Downtown & Bookmobile 0.00%0.20%0.00%0.20%0.00%0.00%0.00% Average Total Circulation Downtown & Bookmobile Per Hour 391 371 0 0 381 381 -0.1% Adult Materials 234,966 219,273 0 0 454,239 451,825 0.5% Children's Materials 111,041 93,178 0 0 204,219 206,536 -1.1% Percent Children's 33.1%30.8%0.0%0.0%32.0%32.4%-1.3% Non-Print 97,095 88,692 0 0 185,787 206,131 -9.9% Percent Non-print 28.9%29.3%0.0%0.0%29.1%32.3%-10.0% Equipment loans 203 169 0 0 372 545 -31.7% Downloads 63,588 65,026 0 0 128,614 108,571 18.5% C. Circulation by Residence of User (Downtown & Bookmobile)343,988 311,118 0 0 655,106 655,492 -0.1% (Materials plus equipment; includes downloads; does not include items circulated in-house.) Iowa City 264,028 240,497 0 0 504,525 501,858 0.5% Local Contracts Hills 945 887 0 0 1,832 1,729 6.0% Hills as % of All 0.27%0.3%0.0%0.0%0.28%0.26%6.0% Johnson County (Rural)26,149 23,961 0 0 50,110 52,207 -4.0% Johnson County as % of All 7.60%7.7%0.0%0.0%7.65%7.96%-4.0% Lone Tree 1,151 1,070 0 0 2,221 2,127 4.4% Lone Tree as % of All 0.33%0.34%0.00%0.00%0.34%0.32%4.5% University Heights 3,502 3,529 0 0 7,031 8,665 -18.9% University Heights as % of All 1.02%1.13%0.00%0.00%1.07%1.32%-18.8% Total Local Contracts 31,747 29,447 0 0 61,194 64,728 -5.5% Library Services: Provide library facilities, materials, and equipment. B. Circulation by Type of Material (Includes downloads, does not include mending, lost, etc.) Lending Services: Lend materials for home, school, and office use. * FY20 pay for print copies data in September is an average of July and August due to technical issues. (Materials plus equipment; includes eAudio; does not include items circulated in-house.) Page 1 BP012320-0042 Q1 Q2 Q3 Q4 YTD Last YTD % Change Library Services: Provide library facilities, materials, and equipment.State Contracts - Open Access Coralville 16,850 1,490 0 0 18,340 29,309 -37.4% Cedar Rapids 1,809 1,166 0 0 2,975 1,927 54.4% Other Open Access 22,490 31,306 0 0 53,796 43,319 24.2% Total Open Access 41,149 33,962 0 0 75,111 74,555 0.7% Open Access as % of All 12.0%10.9%0.0%0.0%11.5%11.4%0.8% D. InterLibrary Loans Loaned to Other Libraries 299 298 0 0 597 624 -4.3% Percent of Requests Filled 24.5%25.9%0.0%0.0%25.2%54.4%-53.8% Total Borrowed From Other Libraries 900 804 0 0 1,704 1,922 -11.3% Percent of Requests Filled 87.0%89.5%0.0%0.0%88.2%175.7%-49.8% Books/Periodicals/AV Borrowed 892 791 0 0 1,683 1,911 -11.9% Photocopy Borrow Requests Filled 8 13 0 0 21 11 90.9% E. Reserves Placed - Materials 33,579 32,396 0 0 65,975 108,351 -39.1% F. Downloadable Media Resident Cards By Area Iowa City 56,718 58,612 0 0 115,330 97,349 18.5% Hills 120 154 0 0 274 191 43.5% Johnson County 6,116 5,561 0 0 11,677 10,030 16.4% Lone Tree 96 118 0 0 214 258 -17.1% University Heights 538 552 0 0 1,090 743 46.7% Total 63,588 64,997 0 0 128,585 108,571 18.4% Student AIM Cards by Area Iowa City 0 29 0 0 29 0 0.0% Hills 0 0 0 0 0 0 0.0% Johnson Count 0 0 0 0 0 0 0.0% Lone Tree 0 0 0 0 0 0 0.0% University Heights 0 0 0 0 0 0 0.0% Open Access 0 0 0 0 0 0 0.0% Total 0 29 0 0 29 0 0.0% All Cards by Area Iowa City 56,718 58,641 0 0 115,359 97,349 18.5% Hills 120 154 0 0 274 191 43.5% Johnson Count 6,116 5,561 0 0 11,677 10,030 16.4% Lone Tree 96 118 0 0 214 258 -17.1% University Heights 538 552 0 0 1,090 743 46.7% Open Access 0 0 0 0 0 0 0.0% Total 63,588 65,026 0 0 128,614 108,571 18.5% By Demographic Adult 59,332 60,999 0 0 120,331 101,543 18.5% Children's 4,256 4,027 0 0 8,283 7,028 17.9% Total 63,588 65,026 0 0 128,614 108,571 18.5% Number of Items Owned (Cumulative) E-Audio Items Available 10,977 11,482 0 0 11,482 8,915 28.8% E-Book Items Available 20,253 20,603 0 0 20,603 18,690 10.2% E-Music 45 45 0 0 45 43 4.7% E-Magazines 112 112 0 0 112 121 -7.4% E-Newspapers 1 1 0 0 1 1 0.0% Total Items 31,388 32,243 0 0 32,243 27,770 16.1% A. Reference Questions Answered 11,437 10,542 0 0 21,979 21,639 1.6% Reference Questions Reference Desk 3,850 3,481 0 0 7,331 8,014 -8.5% Help Desk 3,202 3,245 0 0 6,447 5,228 23.3% Switchboard 1,200 1,247 0 0 2,447 3,018 -18.9% Bookmobile 293 210 0 0 503 464 8.4% Drop-In Tech Help (Public)114 115 0 0 229 334 -31.4% On-Call Tech Help Staff 43 35 0 0 78 79 -1.3% Public 72 57 0 0 129 160 -19.4% Total Tech Help Questions 115 92 0 0 207 239 -13.4% Children's Desk Reference Questions 2,649 2,138 0 0 4,787 4,317 10.9% Request to Pull Books (Community)14 14 0 0 28 25 12.0% Total Children's Questions 2,663 2,152 0 0 4,815 4,342 10.9% Information Services: Furnish information, reader advisory, and reference assistance. *Overdrive did not report reserve information for the first and second quarter of FY20. Page 2 BP012320-0043 Q1 Q2 Q3 Q4 YTD Last YTD % Change Library Services: Provide library facilities, materials, and equipment.B. Electronic Access Services Computer Services Pharos Internet (Downtown In House computer use)19,749 14,913 0 0 34,662 36,781 -5.8% Wifi Internet Use Downtown 264,751 265,523 0 0 530,274 563,090 -5.8% Total Internet Use 284,500 280,436 0 0 564,936 599,871 -5.8% Website Access ICPL Website # Pageviews of Homepage 100,928 93,425 0 0 194,353 205,287 -5.3% # Pageviews of Entire Site (Doesn't include catalog)228,002 214,941 0 0 442,943 438,206 1.1% # Visits (Does include catalog)148,210 156,750 0 0 304,960 281,516 8.3% Catalog Access # Pageviews for ICPL Catalog 426,443 434,262 0 0 860,705 819,159 5.1% # Pageviews for Overdrive 412,543 370,582 0 0 783,125 915,369 -14.4% Total Catalog Access 838,986 804,844 0 0 1,643,830 1,734,528 -5.2% ICPL Mobile App Use 46,291 13,566 0 0 59,857 63,510 -5.8% External Sites # Pageviews for Beanstack 14,228 3,299 0 0 17,527 17,661 -0.8% Total Website Access 1,127,507 1,036,650 0 0 2,164,157 2,253,905 -4.0% Subscription Databases Accessed Total In-House 1,419 1,422 0 0 2,841 2,865 -0.8% Total Remote 68,388 70,687 0 0 139,075 126,985 9.5% TOTAL 69,807 72,109 0 0 141,916 129,850 9.3% C. Total Switchboard Calls Received Total Library Calls 4,090 3,974 0 0 8,064 8,385 -3.8% Other Questions (Directional and account questions, meeting room booking, email added FY16.)4,430 3,095 0 0 7,525 7,263 3.6% Transferred Calls 750 771 0 0 1,521 1,683 -9.6% Pamphlets Distributed Downtown 4,625 4,370 0 0 8,995 10,311 -12.8% State/Federal Tax Forms Distributed       0 0 0 0.0% A. Publications Number of Publications Printed (Jobs)91 90 0 0 181 157 15.3% Copies Printed for Public Distribution 91,829 47,599 0 0 139,428 137,164 1.7% Number of Online Newletters Subscribers 2,600 2,747 0 0 2,747 2,003 37.1% Number of Online Newsletter Distribution 12,960 7,204 0 0 7,204 8,858 -18.7% C. Displays 15 22 0 0 37 41 -9.8% In-House 12 19 0 0 31 26 19.2% Other Groups 3 3 0 0 6 13 -53.8% Off-site locations 0 0 0 0 0 2 -100.0% E. The Library Channel Total ICPL Productions 22 30 0 0 52 40 30.0% Programs Cablecast 24 25 0 0 49 3,996 -98.8% F. Homepage/ Social Media Homepage Banner Posts 46 50 0 0 96 69 39.1% Homepage Banner Clicks 537 341 0 0 878 445 97.3% Media Releases Sent 12 13 0 0 25 31 -19.4% Facebook, Twitter, Pinterest Followers (Cumulative)14,890 15,469 0 0 15,469 14,018 10.4% New Facebook, Twitter, and Pinterest Followers 196 592 0 0 788 611 29.0% A. At Home Services Packages Sent 450 412 0 0 862 995 -13.4% Items Loaned (No renewals)1,525 1,386 0 0 2,911 3,196 -8.9% Registered At Home Users (Cumulative)210 219 0 0 219 169 29.6% New Users Enrolled 16 7 0 0 23 14 64.3% People Served (Average of monthly count)47 44 0 0 46 98 -53.4% B. Jail Service People Served 400 349 0 0 749 506 48.0% Items Loaned (No renewals)1,268 885 0 0 2,153 1,791 20.2% C. Deposit Collections Locations (Cumulative)14 14 0 0 14 14 0.0% Items Loaned 90 90 0 0 180 90 100.0% Items Added to Permanent Collections 677 506 0 0 1,183 1,020 16.0% Alerting Services: Promote awareness of the library and use of its resources. Outreach Services: Provide library service to people who cannot get to the library building. * FY20 Pharos data for September is an average of July and August due to technical issues. *ICPL stopped airing library programs on cable television April 4, 2019. *Unable to retrieve mobile app data since October 2019 *Overdrive does not count pageviews through the Libby or Overdrive Apps. Page 3 BP012320-0044 Q1 Q2 Q3 Q4 YTD Last YTD % Change Library Services: Provide library facilities, materials, and equipment.D. Remote Bookdrop Use Remote as Percent of All Items Checked In 18.0%14.9%0.0%0.0%14.9%17.4%-14.4% *Does not include renewals or in-house. E. Holds Notified Using Automated Phone 6 0 0 0 6 1,668 -99.6% *This service was discontinued in July, 2019. A. Adult Programs In-House Programs 52 57 0 0 109 122 -10.7% In-House Attendance 850 1,814 0 0 2,664 2,349 13.4% Outreach Programs 43 25 0 0 68 37 83.8% Outreach Attendance 481 3,222 0 0 3,703 4,611 -19.7% B. Young Adult Programs In-House Programs 93 90 0 0 183 176 4.0% In-House Attendance 2,078 1,246 0 0 3,324 2,549 30.4% Outreach Programs 4 9 0 0 13 8 62.5% Outreach Attendance 12 27 0 0 39 22 77.3% C. Children's Programs In-House Programs 225 187 0 0 412 376 9.6% In-House Attendance 11,104 7,309 0 0 18,413 17,514 5.1% Outreach Programs 68 72 0 0 140 135 3.7% Outreach Attendance 1,503 1,553 0 0 3,056 2,820 8.4% D. Library Tours and Classes Number 10 17 0 0 27 24 12.5% Attendance 48 109 0 0 157 217 -27.6% E. Consulting for Area Groups 0 0 0 0 0 0 0.0% A. Library Cards Issued 2,007 1,334 0 0 3,341 3,524 -5.2% Iowa City 1,548 990 0 0 2,538 2,707 -6.2% Percent Iowa City 77.1%74.2%0.0%0.0%76.0%76.8%-1.1% Local Contracts Hills 3 5 0 0 8 7 14.3% Johnson County (Rural)61 54 0 0 115 144 -20.1% Lone Tree 11 2 0 0 13 6 116.7% University Heights 4 4 0 0 8 15 -46.7% State Contract - Open Access Coralville 120 100 0 0 220 219 0.5% Cedar Rapids 24 16 0 0 40 31 29.0% Other Open Access 236 163 0 0 399 395 1.0% Total Open Access 380 279 0 0 659 645 2.2% Open Access as % of All 18.9%20.9%0.0%0.0%19.7%18.3%7.8% B. Total Registered Borrowers (Cumulative)51,293 51,513 0 0 51,513 58,924 -12.6% # At Home Users Registered (Cumulative)210 219 0 0 219 169 29.6% # AIM Users (Cumulative)0 15,121 0 0 0 0 0.0% C. Overdue Notices Items Searched to Verify Claim of Return 48 46 0 0 94 118 -20.3% Total First Notices (Items)19,365 18,770 0 0 38,135 0 0 Total Second Notices (Items)6,228 5,220 0 0 11,448 0 0 Bills-Public (Items)2,389 2,472 0 0 4,861 3,658 32.9% *AIM library cards are not counted as registered borrowers, and are not included in total registered borrowers. Group and Community Services: Provide library service to groups, agencies, and organizations. Control Services: Maintain library resources through borrower registration, overdue notices, equipment training, and controlling valuable materials. Page 4 BP012320-0045 FY20 Circulation by Area & Agency 1ST Q 2ND Q 6 MO 3RD Q 9 MO 4TH Q YTD LYTD % CHG Iowa City General Iowa City 209,960 184,778 394,738 0 394,738 0 394,738 411,220 -4.0% Downloads + Streaming 56,718 58,641 115,359 0 115,359 0 115,359 97,349 18.5% Temporary 172 71 243 0 243 0 243 257 -5.4% Public schools 13 35 48 0 48 0 48 15 220.0% Private schools 56 212 268 0 268 0 268 230 16.5% Preschool/Daycare 598 972 1,570 0 1,570 0 1,570 1,136 38.2% Non-profit organizations 186 116 302 0 302 0 302 61 395.1% Business 6 4 10 0 10 0 10 13 -23.1% City departments 2 1 3 0 3 0 3 4 -25.0% State/Federal agencies 0 0 0 0 0 0 0 0 0.0% University of Iowa departments 0 0 0 0 0 0 0 0 0.0% At Home 1,504 1,376 2,880 0 2,880 0 2,880 3,089 -6.8% Interlibrary loan 420 437 857 0 857 0 857 858 -0.1% Deposit collections/Nursing Homes 189 181 370 0 370 0 370 186 98.9% Jail patrons 1,268 885 2,153 0 2,153 0 2,153 1,791 20.2% Total Iowa City 271,092 247,709 518,801 0 518,801 0 518,801 516,209 0.50% Local Contracts Johnson County General 20,012 18,390 38,402 0 38,402 0 38,402 42,070 -8.7% Downloads 6,116 5,561 11,677 0 11,677 0 11,677 10,030 16.4% Preschool/Daycare 0 0 0 0 0 0 0 0 0.0% At Home 21 10 31 0 31 0 31 107 -71.0% Total Johnson County 26,149 23,961 50,110 0 50,110 0 50,110 52,207 -4.0% Hills General 825 733 1,558 0 1,558 0 1,558 1,538 1.3% Downloads 120 154 274 0 274 0 274 191 43.5% At Home 0 0 0 0 0 0 0 0 0.0% Total Hills 945 887 1,832 0 1,832 0 1,832 1,729 6.0% Lone Tree General 1,055 952 2,007 0 2,007 0 2,007 1,869 7.4% Downloads 96 118 214 0 214 0 214 258 -17.1% At Home 0 0 0 0 0 0 0 0 0.0% Total Lone Tree 1,151 1,070 2,221 0 2,221 0 2,221 2,127 4.4% University Heights General 2,964 2,977 5,941 0 5,941 0 5,941 7,922 -25.0% Downloads 538 552 1,090 0 1,090 0 1,090 743 46.7% At Home 0 0 0 0 0 0 0 0 0.0% Total University Heights 3,502 3,529 7,031 0 7,031 0 7,031 8,665 -18.9% Total Local Contracts 31,747 29,447 61,194 0 61,194 0 61,194 64,728 -5.5% State Contract Reciprocal/Open Access Johnson County Libraries Coralville 16,850 13,763 30,613 0 30,613 0 30,613 29,309 4.4% North Liberty 8,651 7,195 15,846 0 15,846 0 15,846 15,676 1.1% Oxford 29 56 85 0 85 0 85 216 -60.6% Solon 1,665 1,061 2,726 0 2,726 0 2,726 1,158 135.4% Swisher 66 52 118 0 118 0 118 120 -1.7% Tiffin 1,203 1,244 2,447 0 2,447 0 2,447 1,762 38.9% AIM Downloads (None from North Liberty or Coralville)0 0 0 0 0 0 0 0 0.0% 1 BP012320-0046 FY20 Circulation by Area & Agency 1ST Q 2ND Q 6 MO 3RD Q 9 MO 4TH Q YTD LYTD % CHG All Other Libraries Ainsworth 0 2 2 0 2 0 2 10 -80.0% Albia 0 0 0 0 0 0 0 0 0.0% Altoona 0 0 0 0 0 0 0 0 0.0% Ames 1 2 3 0 3 0 3 0 0.0% Anamosa 10 58 68 0 68 0 68 240 -71.7% Ankeny 66 50 116 0 116 0 116 47 146.8% Atkins 13 43 56 0 56 0 56 0 0.0% Belle Plaine 0 0 0 0 0 0 0 0 0.0% Bennett 0 9 9 0 9 0 9 0 0.0% Bettendorf 15 14 29 0 29 0 29 73 -60.3% Birmingham 12 31 43 0 43 0 43 0 0.0% Blairstown 0 0 0 0 0 0 0 16 -100.0% Bloomfield 90 152 242 0 242 0 242 75 222.7% Boone 0 5 5 0 5 0 5 0 0.0% Brooklyn 0 0 0 0 0 0 0 0 0.0% Burlington 25 27 52 0 52 0 52 23 126.1% Carroll 0 0 0 0 0 0 0 5 -100.0% Cascade 0 0 0 0 0 0 0 33 -100.0% Cedar Falls 46 42 88 0 88 0 88 169 -47.9% Cedar Rapids 1,809 1,166 2,975 0 2,975 0 2,975 1,927 54.4% Center Point 0 0 0 0 0 0 0 0 0.0% Central City 0 0 0 0 0 0 0 0 0.0% Chariton 0 0 0 0 0 0 0 0 0.0% Charles City 0 0 0 0 0 0 0 3 -100.0% Clarence 2 12 14 0 14 0 14 16 -12.5% Clinton 0 0 0 0 0 0 0 2 -100.0% Clive 0 0 0 0 0 0 0 0 0.0% Columbus Jct 120 183 303 0 303 0 303 28 982.1% Conesville 0 0 0 0 0 0 0 75 -100.0% Cornell College 771 647 1,418 0 1,418 0 1,418 1,572 -9.8% Council Bluffs 0 0 0 0 0 0 0 0 0.0% Crawfordsville 0 0 0 0 0 0 0 0 0.0% Dallas Center 0 0 0 0 0 0 0 0 0.0% Davenport 41 52 93 0 93 0 93 30 210.0% Decorah 0 2 2 0 2 0 2 1 100.0% Denison 0 0 0 0 0 0 0 0 0.0% Des Moines 8 27 35 0 35 0 35 45 -22.2% Donnelson 0 0 0 0 0 0 0 2 -100.0% Dubuque 3 7 10 0 10 0 10 0 0.0% Dunkerton 0 25 25 0 25 0 25 0 0.0% Earlham 0 0 0 0 0 0 0 0 0.0% Eldon 22 18 40 0 40 0 40 10 300.0% Elkader 0 0 0 0 0 0 0 0 0.0% Ely 108 38 146 0 146 0 146 28 421.4% Estherville 0 0 0 0 0 0 0 0 0.0% Fairfax 107 61 168 0 168 0 168 110 52.7% Fairfield 355 303 658 0 658 0 658 1,002 -34.3% Fort Dodge 0 6 6 0 6 0 6 0 0.0% Fort Madison 3 0 3 0 3 0 3 0 0.0% Gilman 41 0 41 0 41 0 41 0 0.0% Glenwood 0 0 0 0 0 0 0 1 -100.0% Grandview 0 0 0 0 0 0 0 0 0.0% Grimes 0 0 0 0 0 0 0 0 0.0% Grinnell 48 10 58 0 58 0 58 128 -54.7% Guthrie Center 0 0 0 0 0 0 0 0 0.0% Hedrick 0 0 0 0 0 0 0 0 0.0% Hiawatha 24 23 47 0 47 0 47 42 11.9% Independence 0 0 0 0 0 0 0 0 0.0% Indianola 0 0 0 0 0 0 0 0 0.0% Johnston 0 0 0 0 0 0 0 11 -100.0% Kalona 1,320 1,068 2,388 0 2,388 0 2,388 2,776 -14.0% 2 BP012320-0047 FY20 Circulation by Area & Agency 1ST Q 2ND Q 6 MO 3RD Q 9 MO 4TH Q YTD LYTD % CHG Keokuk 0 0 0 0 0 0 0 0 0.0% Keosauqua 10 24 34 0 34 0 34 0 0.0% Keota 20 145 165 0 165 0 165 40 312.5% LeClaire 0 0 0 0 0 0 0 0 0.0% Letts 0 0 0 0 0 0 0 1 -100.0% Lisbon 29 0 29 0 29 0 29 135 -78.5% Lowden 37 101 138 0 138 0 138 81 70.4% Manchester 5 0 5 0 5 0 5 0 0.0% Maquoketa 8 0 8 0 8 0 8 10 -20.0% Marengo 490 179 669 0 669 0 669 886 -24.5% Marion 120 105 225 0 225 0 225 312 -27.9% Marshalltown 0 2 2 0 2 0 2 0 0.0% Martelle 0 4 4 0 4 0 4 0 0.0% Mason City 0 4 4 0 4 0 4 9 -55.6% Mechanicsville 19 15 34 0 34 0 34 64 -46.9% Mediapolis 4 4 8 0 8 0 8 12 -33.3% Milford 0 0 0 0 0 0 0 0 0.0% Montezuma 3 12 15 0 15 0 15 43 -65.1% Monticello 0 0 0 0 0 0 0 0 0.0% Montrose 7 27 34 0 34 0 34 1 3300.0% Morning Sun 4 19 23 0 23 0 23 2 1050.0% Mount Pleasant 47 35 82 0 82 0 82 317 -74.1% Muscatine 180 143 323 0 323 0 323 800 -59.6% Nevada 0 0 0 0 0 0 0 0 0.0% New London 5 4 9 0 9 0 9 0 0.0% Newton 0 0 0 0 0 0 0 11 -100.0% North English 265 105 370 0 370 0 370 352 5.1% Norway 44 2 46 0 46 0 46 0 0.0% Odebolt 6 0 6 0 6 0 6 0 0.0% Oelwein 0 0 0 0 0 0 0 0 0.0% Osceola 0 0 0 0 0 0 0 2 -100.0% Oskaloosa 0 5 5 0 5 0 5 1 400.0% Ottumwa 4 0 4 0 4 0 4 63 -93.7% Pella 0 0 0 0 0 0 0 0 0.0% Pleasant Hill 0 0 0 0 0 0 0 0 0.0% Reinbeck 0 0 0 0 0 0 0 0 0.0% Richland 0 0 0 0 0 0 0 0 0.0% Riverside 820 604 1,424 0 1,424 0 1,424 1,266 12.5% Robins 0 0 0 0 0 0 0 83 -100.0% Rockwell 0 0 0 0 0 0 0 0 0.0% Scott Co (Eldridge)0 14 14 0 14 0 14 22 -36.4% Scranton 0 9 9 0 9 0 9 1 800.0% Shellsburg 0 0 0 0 0 0 0 0 0.0% Sigourney 0 0 0 0 0 0 0 10 -100.0% Sioux City 12 19 31 0 31 0 31 0 0.0% Sioux Rapids 3 0 3 0 3 0 3 0 0.0% South English 22 0 22 0 22 0 22 0 0.0% Spirit Lake 4 0 4 0 4 0 4 0 0.0% Springville 2 0 2 0 2 0 2 1 100.0% Stanwood 0 0 0 0 0 0 0 3 -100.0% Tipton 272 258 530 0 530 0 530 555 -4.5% Toledo 0 0 0 0 0 0 0 0 0.0% Traer 1 0 1 0 1 0 1 2 -50.0% Urbandale 44 6 50 0 50 0 50 125 -60.0% Van Horne 0 0 0 0 0 0 0 0 0.0% Van Meter 0 0 0 0 0 0 0 8 -100.0% Victor 51 101 152 0 152 0 152 252 -39.7% Vinton 0 0 0 0 0 0 0 0 0.0% Wapello 0 0 0 0 0 0 0 0 0.0% Washington 611 625 1,236 0 1,236 0 1,236 2,107 -41.3% Waterloo 12 1 13 0 13 0 13 8 62.5% Waukon 6 0 6 0 6 0 6 7 -14.3% Waverly 0 2 2 0 2 0 2 110 -98.2% 3 BP012320-0048 FY20 Circulation by Area & Agency 1ST Q 2ND Q 6 MO 3RD Q 9 MO 4TH Q YTD LYTD % CHG Wellman 304 360 664 0 664 0 664 1,448 -54.1% West Branch 1,978 1,711 3,689 0 3,689 0 3,689 3,432 7.5% West Des Moines 1 0 1 0 1 0 1 0 0.0% West Liberty 856 767 1,623 0 1,623 0 1,623 1,824 -11.0% What Cheer 2 1 3 0 3 0 3 1 200.0% Williamsburg 853 690 1,543 0 1,543 0 1,543 2,402 -35.8% Wilton 444 347 791 0 791 0 791 794 -0.4% Winfield 10 35 45 0 45 0 45 88 -48.9% Winterset 1 4 5 0 5 0 5 7 -28.6% Winthrop 0 0 0 0 0 0 0 0 0.0% Zearing 0 0 0 0 0 0 0 0 0.0% Undefined Open Access 9 19 28 0 28 0 28 116 -75.9% Total Recip/Open Access 41,149 33,962 75,111 0 75,111 0 75,111 74,555 0.7% Total Circulation 343,988 311,118 655,106 0 655,106 0 655,106 655,492 -0.1% (including E-Downloads, not in-house) Percent Iowa City 78.8%79.6%79.2%0.0%79.2%0.0%79.2%78.8%0.6% Percent Hills 0.3%0.3%0.3%0.0%0.3%0.0%0.3%0.3%6.0% Percent Johnson County 7.6%7.7%7.6%0.0%7.6%0.0%7.6%8.0%-4.0% Percent Lone Tree 0.3%0.3%0.3%0.0%0.3%0.0%0.3%0.3%4.5% Percent University Heights 1.0%1.1%1.1%0.0%1.1%0.0%1.1%1.3%-18.8% Percent Reciprocal/Open Access 12.0%10.9%11.5%0.0%11.5%0.0%11.5%11.4%0.8% 100.0%100.0%100.0%0.0%100.0%0.0%100.0%100.0% Iowa City 271,092 247,709 518,801 0 518,801 0 518,801 516,209 0.5% Local Contracts 31,747 29,447 61,194 0 61,194 0 61,194 64,728 -5.5% Open Access 41,149 33,962 75,111 0 75,111 0 75,111 74,555 0.7% In-house cards (staff use)3,000 2,210 5,210 0 5,210 0 5,210 4,684 11.2% Undefined Other 0 0 0 0 0 0 0 0 0.0% Total Spreadsheet 346,988 313,328 660,316 0 660,316 0 660,316 660,176 4 BP012320-0049 AIM Card Circulation by Area FY20 BKM DT Total BKM DT Total BKM DT Total BKM DT Total Local Contracts Iowa City 0 0 0 14 419 433 433 0 0 0 433 0 0 0 433 0 0% Downloads 0 29 29 0 29 0 29 0 0% Total Iowa City 0 462 462 0 462 0 462 0 0% Johnson County 0 0 0 2 24 26 26 0 0 0 26 0 0 0 26 0 0% Downloads 0 0 0 0 0 0 0 0 0% Total Johnson County 0 26 26 0 26 0 26 0 0% Hills 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Downloads 0 0 0 0 0 0 0 0 0% Total Hills 0 0 0 0 0 0 0 0 0% Lone Tree 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Downloads 0 0 0 0 0 0 0 0 0% Total Lone Tree 0 0 0 0 0 0 0 0 0% University Heights 0 0 0 0 24 24 24 0 0 0 24 0 0 0 24 0 0% Downloads 0 0 0 0 0 0 0 0 0% Total University Heights 0 24 24 0 24 0 24 0 0% Total Local Contracts 0 512 512 0 512 0 512 0 0% Johnson County Open Access Coralville 0 0 0 0 59 59 59 0 0 0 59 0 0 0 59 0 0% North Liberty 0 0 0 0 55 55 55 0 0 0 55 0 0 0 55 0 0% Oxford 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Solon 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Swisher 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Tiffin 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Downloads (OA except North Liberty & Coralville)0 0 0 0 0 0 0 0 0% Open Access Residents Amana 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Cedar Rapids 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Kalona 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Riverside 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Washington 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% West Branch 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Total Open Access 0 0 0 0 114 114 114 0 0 0 114 0 0 0 114 0 0% Undefined 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0% Total AIM Card Circulation 0 0 0 0 114 626 626 0 0 0 626 0 0 0 626 0 0% LYTD % CHGAREA/AGENCY 6 MO TOTAL 3rd Quarter 9 MO TOTAL 4th Quarter YTD1st Quarter 2nd Quarter BP012320-0050 FY20 Circulation by Type & Format 6 Months Category YTD % Total Last YTD % of Total % Change Adult Materials General Fiction/Fiction Express 47,026 10.4%46,025 10.2%2.2% Mystery 15,759 3.5%16,319 3.6%-3.4% Science Fiction 8,775 1.9%8,153 1.8%7.6% Book Club Kits (10 items per kit)17 0.0%36 0.0%-52.8% Young Adult Fiction 10,210 2.2%10,714 2.4%-4.7% Comics 16,303 3.6%14,920 3.3%9.3% Large Print 5,756 1.3%4,797 1.1%20.0% Books in Other Languages 575 0.1%591 0.1%-2.7% Total Fiction 104,421 23.0%101,555 22.5%2.8% Express/Nonfiction 1,680 0.4%1,685 0.4%-0.3% Large Print Nonfiction 866 0.2%657 0.1%31.8% 000 - General/Computers 1,749 0.4%1,918 0.4%-8.8% 100 - Psychology/Philosophy 6,059 1.3%5,730 1.3%5.7% 200 - Religion 3,559 0.8%3,613 0.8%-1.5% 300 - Social Sciences 10,885 2.4%10,817 2.4%0.6% 400 - Language 1,309 0.3%1,252 0.3%4.6% 500 - Science 3,471 0.8%3,739 0.8%-7.2% 600 - Applied Technology 18,918 4.2%20,101 4.4%-5.9% 700 - Art & Recreation 10,565 2.3%11,424 2.5%-7.5% 800 - Literature 4,582 1.0%4,972 1.1%-7.8% 900 - History & Travel 9,294 2.0%9,490 2.1%-2.1% Biography 3,774 0.8%3,545 0.8%6.5% Total Nonfiction: Adult & Young Adult 76,711 16.9%78,943 17.5%-2.8% Magazines 2,851 0.6%3,043 0.7%-6.3% Total Miscellaneous 2,851 0.6%3,043 0.7%-6.3% Total Adult Print 183,983 40.5%183,541 40.6%0.2% Art to Go 893 0.2%881 0.2%1.4% DVD (Movies/TV)101,538 22.4%108,835 24.1%-6.7% Express/DVD 8,710 1.9%10,816 2.4%-19.5% Nonfiction DVD 7,156 1.6%7,769 1.7%-7.9% Fiction on Disc 5,546 1.2%6,992 1.5%-20.7% Nonfiction on CD 2,761 0.6%3,295 0.7%-16.2% Compact Disc (Music)18,632 4.1%23,514 5.2%-20.8% Young Adult Video Games 4,291 0.9%4,094 0.9%4.8% Circulating Equipment 372 0.1%545 0.1%-31.7% Discovery Kits 26 0.0%0 0.0%0.0% Total Nonprint 149,925 33.0%166,741 36.9%-10.1% 1 BP012320-0051 FY20 Circulation by Type & Format 6 Months Category YTD % Total Last YTD % of Total % Change Adult E-Audio # Downloads 37,346 8.2%30,403 6.7%22.8% Adult E-Book # Downloads 41,510 9.1%35,071 7.8%18.4% Adult E-Magazines 9,339 2.1%7,098 1.6%31.6% Adult E-Music # Downloads/Local Music Project 48 0.0%70 0.0%-31.4% Adult E-Newspapers 8,464 1.9%8,438 1.9%0.3% Adult E-Video Streaming: Library Channel 23,624 5.2%20,463 4.5%15.4% Total Adult E-Downloads 120,331 26.5%101,543 22.5%18.5% Total Adult Circulation 454,239 100.0%451,825 100.0%0.5% Children's Materials Fiction 32,039 15.7%36,079 17.5%-11.2% Comics 20,248 9.9%16,811 8.1%20.4% Holiday 5,041 2.5%5,297 2.6%-4.8% jLarge Print Fiction 0 0.0%0 0.0%0.0% Picture: Big, Board, Easy 57,682 28.2%56,056 27.2%2.9% Readers 21,904 10.7%22,751 11.0%-3.7% Nonfiction & Biography 22,819 11.2%22,678 11.0%0.6% jLarge Print Nonfiction 0 0.0%0 0.0%0.0% Magazines 341 0.2%266 0.1%28.2% Total Children's Print 160,074 78.4%159,938 77.5%0.1% Video/DVD/Blu-Ray 26,529 13.0%29,420 14.3%-9.8% Books on Disc 1,754 0.9%2,265 1.1%-22.6% Read-Along set 2,792 1.4%2,648 1.3%5.4% Children's Music 1,815 0.9%2,044 1.0%-11.2% Children's Video Games 1,230 0.6%1,318 0.6%-6.7% Read with Me Kits 241 0.1%258 0.1%-6.6% Games & Toys 1,446 0.7%1,437 0.7%0.6% jDiscovery Kits 55 0.0%0 0.0%0.0% Total Children's Nonprint 35,862 17.6%39,390 19.1%-9.0% j E-Audio # Downloads 3,303 1.6%2,932 1.4%12.7% j E-Book # Downloads 4,980 2.4%4,096 2.0%21.6% Total Children's E-Downloads 8,283 5.1%7,028 4.4%17.9% Total Children's 204,219 100.0%206,356 100.0%-1.0% All Circulation by Type/Format All Fiction 161,749 24.5%159,742 24.2%1.3% All Nonfiction and Biography 99,530 15.1%101,621 15.4%-2.1% Picture books & Readers 79,586 12.1%78,807 11.9%1.0% Magazines 3,192 0.5%3,309 0.5%-3.5% Total Print 344,057 52.1%343,479 52.0%0.2% 2 BP012320-0052 FY20 Circulation by Type & Format 6 Months Category YTD % Total Last YTD % of Total % Change Toys 1,446 0.2%1,437 0.2%0.6% Art 893 0.1%881 0.1%1.4% DVD (Fiction, Nonfiction, & Express)143,933 21.8%156,840 23.8%-8.2% CD (Music)20,447 3.1%25,558 3.9%-20.0% Books on CD (Fiction & Nonfiction)10,061 1.5%12,552 1.9%-19.8% Read-Along Set 2,792 0.4%2,648 0.4%5.4% Video Games 5,521 0.8%5,412 0.8%2.0% Read with Me Kits 241 0.0%258 0.0%-6.6% Discovery Kits 81 0.0%0 0.0%0.0% Circulating Equipment 372 0.1%545 0.1%-31.7% Total Nonprint 185,787 28.1%206,131 31.2%-9.9% Total E-Downloads 128,614 19.5%108,571 16.4%18.5% Total In House/Undefined 1,858 0.3%1,995 0.3%-6.9% Total Adult Materials (including e items)454,239 68.8%451,825 68.4%0.5% Total Children's (including e items)204,219 30.9%206,356 31.3%-1.0% Grand Total 660,316 100.0%660,176 100.0%0.02% (Adult + Children's + Undefined) 3 BP012320-0053 If you will need disability-related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 1 BOARD OF TRUSTEES Minutes of the Regular Meeting DRAFT December 19, 2019 Members Present: Wesley Beary, John Beasley (in at 5:06 pm), Carol Kirsch, Robin Paetzold, Tom Rocklin, Hannah Shultz, Monique Washington. Members Absent: Kellee Forkenbrock. Staff Present: Terri Byers, Elsworth Carman, Maeve Clark, Kara Logsden, Anne Mangano, Patty McCarthy, Elyse Miller, Brent Palmer, Jason Paulios, Angela Pilkington. Guests Present: Brandon Ross. Call Meeting to Order. President Beary called the meeting to order at 5:02 pm. Public Discussion. Mr. Ross wanted to discuss a couple of issues regarding materials and logarithms. He has noticed a change in the kinds of films we offer in the collection. Ross said they seem to be “most used” rather than classic and foreign films. He feels we should have classic movies in the collection like we have classic literature in books. His second concern was about the Teen Center. Ross feels the library is a place of integration where people learn how to be with each other. He thinks teens should be accepted in all parts of the library. He thinks the room is not set up for teens to succeed and wondered if access could be provided in a different way. Mr. Ross said he loves the library and feels all staff deserve a raise. President Beary said we would address his concerns and get back to him. Paetzold asked how we will handle this. Rocklin suggested putting these comments on the January agenda. Clark wanted the Board to know how much she appreciates them and the work they do for us. Items for Discussion/Action. Policy Review: 702: Library Programming. Carman postponed this policy review. The policy was misstated as Collection Development on the agenda, although correct in the packet. Policy Review: 703: Cable TV Channel Programming. It was noted that Policy 703.6 says that the Board does not approve/disapprove of programs. This language should also be included in Policy 702 when it is revisited. Johnk asked if the City Cable office is informed of changes to our policy. Clark said we do not inform them of policy changes. A motion to approve the policy as amended by staff was made by Johnk and seconded by Washington. Motion carried 8/0. BP012320-0054 If you will need disability-related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 2 Staff Reports. Director’s Report. Carman reiterated the positive impact of Maureen Sullivan’s visit and her work with us. Rocklin asked about a metric for delayed return, that is, the number of days an item is checked out. Carman said we will assess whether this might be possible. Logsden explained our billing process. Johnk asked if children’s materials go missing more often than other materials. Logsden said they are often “lost” but then found at home and returned. Logsden said it can be difficult to quantify the effect of removing a barrier but it is often positive. It was noted that the number of blocked cards is significantly lower since we went fine-free. Paetzold would like an update on the number of libraries within an hour’s drive that have changed their fine-free policies for both children and adult materials since we began doing so in June. Paetzold would also like to hear what staff think about how fine-free is going. Departmental Reports: Children’s Services. Pilkington said the student AIM card launched. All 15,000 Iowa City Community School District (ICCSD) students received the card. Students may check out three items at the participating libraries and no fines will be charged. DVD and equipment may not be checked out. The AIM card does not replace a school library card or a library card. It is supplemental to both and the purpose is to encourage library use when school is out of session. Collection Services. No comments. IT Services. Palmer said that the analysis of options for virtualization is difficult due to the complexity of options that are available. We are looking for a scenario that maintains flexibility but is also less expensive. One option is to have the City provide this service; connectivity and networking would be easier since we are so close physically. Paetzold asked for a future update Development Office. McCarthy thanked Paetzold and Kirsch for volunteering at the Arts & Crafts Bazaar. More than $7,000 was raised at the event which included more than 400 community-donated items. McCarthy encouraged Board members to attend Maeve Clark’s retirement reception tomorrow. McCarthy is hoping 100% Board support from both Boards for the library. The annual appeal is going well. In response to a question from Kirsch, large print children’s materials will be interfiled with the other children’s materials. Spotlight on the Collection. No comments. Miscellaneous. No comments. President’s Report. President Beary mentioned the survey being used for the director evaluation. One more Board member still needs to complete the survey and then there will be 100% Board participation. Announcements from Members. Beasley thinks this year, calendar year 2019 has been a pretty decent year. Committee Reports. Friends Foundation. No meeting. BP012320-0055 If you will need disability-related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 3 Communications. None. Consent Agenda. A. Approve Regular Minutes of the Library Board of Trustees November 21, 2019 meeting. B. Approve Disbursements for November, 2019. A motion to approve the consent agenda was made by Johnk and seconded by Kirsch. Motion carried 8/0. Set Agenda Order for January Meeting. Policy reviews. 6-month strategic planning update 6-month financials Director evaluation Fine-free update Response to public comment from Ross Adjournment. A motion to adjourn the meeting was made by Beary and seconded by Johnk. Motion carried 8/0. President Beary closed the meeting at 5:42 pm. Respectfully submitted, Elyse Miller BP012320-0056 01/02/2020 16:12 |P 1 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 10550110 Library Administration 10550110 432080 Other Professional Services 014353 ONE SOURCE THE BACKG PLUS4649-20191130 0 2020 6 INV P 40.00 120619 14670 BACKGROUND CHECKS F 014353 ONE SOURCE THE BACKG PLUS4649VOL-20191130 0 2020 6 INV P 40.00 120619 14670 BACKGROUND CHECKS F__________________ 80.00 ACCOUNT TOTAL 80.00 10550110 435055 Mail & Delivery 010468 U S POST OFFICE ACCT 122319 0 2020 6 INV P 10,000.00 010320 239657 Admin/ Replenish Po 010473 UNITED PARCEL SERVIC 000068774R469 0 2020 6 INV P 14.11 121319 238804 Admin/ UPS Internet 010473 UNITED PARCEL SERVIC 000068774R479 0 2020 6 INV P 11.70 121319 238803 Admin/ UPS Internet__________________ 25.81 ACCOUNT TOTAL 10,025.81 10550110 438130 Cell Phone/Data Services 010482 VERIZON WIRELESS 9843961235 0 2020 6 INV P 141.89 122719 239566 Admin/ Cell Phone C 010889 U S CELLULAR 0345240206 0 2020 6 INV P 95.70 122719 239547 Admin/ Monthly Cell ACCOUNT TOTAL 237.59 10550110 445140 Outside Printing 010373 PIP PRINTING 102340 0 2020 6 INV P 493.05 122719 15025 Admin/ 18 Posters 010373 PIP PRINTING 102387ID 0 2020 6 INV P 181.39 122019 14819 Admin/ 50 Inservice__________________ 674.44 ACCOUNT TOTAL 674.44 10550110 449120 Equipment Rental 011736 KONICA MINOLTA BUSIN 262577683 0 2020 6 INV P 530.30 121319 238746 Admin/ Quarterly Ma 011736 KONICA MINOLTA BUSIN 66044984 0 2020 6 INV P 114.30 122719 239492 Admin/ Lease Paymen__________________ 644.60 ACCOUNT TOTAL 644.60 10550110 449280 Misc Services & Charges 000111 FOLEY, HEATHER 120619 0 2020 6 INV P 51.00 122019 238967 Admin/ Found Librar 000111 MACDOUGALL, CAITLIN 121819 0 2020 6 INV P 20.00 010320 239633 Admin/ Found Librar__________________ 71.00 ACCOUNT TOTAL 71.00 10550110 469320 Miscellaneous Supplies 010522 COPY SYSTEMS INC IN360383 0 2020 6 INV P 31.70 121319 14709 Admin/Meter Tape fo BP012320-0057 01/02/2020 16:12 |P 2 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ ACCOUNT TOTAL 31.70 10550110 469360 Food and Beverages 010067 BREAD GARDEN OF IOWA 30268ID 0 2020 6 INV P 497.32 122719 239434 Admin/ Breakfast at ACCOUNT TOTAL 497.32 10550110 469370 Paper Products 010539 IOWA CITY PUBLIC LIB 112719ID 0 2020 6 INV P 20.00 121319 238724 Admin/ Mimi's Inser ACCOUNT TOTAL 20.00 ORG 10550110 TOTAL 12,282.46 10550121 Library Bldg Maint - Public 10550121 438100 Refuse Collection Charges 013663 REPUBLIC SERVICES OF 0897-000879559 0 2020 6 INV P 120.00 122019 238998 Refuse & Recycling ACCOUNT TOTAL 120.00 10550121 442010 Other Building R&M Services 010171 GERARD ELECTRIC INC 8216 0 2020 6 INV P 375.00 121319 238700 FAC/ Telecom Line I 010171 GERARD ELECTRIC INC 8385 0 2020 6 INV P 98.78 122719 239456 FAC/ Storytime Soun__________________ 473.78 010392 RMB CO INC 4484 0 2020 6 INV P 19,243.50 122019 14825 FAC/ Hot Water Heat 010392 RMB CO INC 4569 0 2020 6 INV P 1,002.12 122019 14825 FAC/ Gas Pressure R__________________ 20,245.62 010581 RANDY'S CARPETS & IN 168324 0 2020 6 INV P 342.00 122019 238995 FAC/Flooring Base 010712 TRANE 310406536 0 2020 6 INV P 4,706.00 121319 238792 FAC/ Service Agreem 010981 JOE'S QUALITY WINDOW 17870 0 2020 6 INV P 140.00 121319 238733 FAC/ Lower Outside 010981 JOE'S QUALITY WINDOW 18621 0 2020 6 INV P 140.00 122019 238943 FAC/ Lower Outside__________________ 280.00 011049 D L BOKHOVEN 112319 0 2020 6 INV P 683.00 121319 238682 FAC/Trim in Kids & 014366 ORKIN LLC 186845878 0 2020 6 INV P 1,212.00 121319 238768 FAC/ Quarterly Bed 014457 A TECH INC 448208 0 2020 6 INV P 72.00 121319 14689 FAC/ Monitoring 12/ 015215 MCCLELLEN PIANO TUNI 121019 0 2020 6 INV P 105.00 122019 238975 FAC/Piano Tuning ACCOUNT TOTAL 28,119.40 10550121 445030 Nursery Srvc-Lawn & Plant Care BP012320-0058 01/02/2020 16:12 |P 3 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 010181 GREENERY DESIGNS 3085 0 2020 6 INV P 67.00 121319 238705 FAC/ November Inter 010181 GREENERY DESIGNS 3111 0 2020 6 INV P 67.00 122719 239459 FAC/December Interi__________________ 134.00 ACCOUNT TOTAL 134.00 10550121 445330 Other Waste Disposal 014875 SHRED-IT USA LLC 8128579743 0 2020 6 INV P 167.25 121319 238786 FAC/ Paper Shreddin ACCOUNT TOTAL 167.25 10550121 449160 Other Rentals 010627 CINTAS CORPORATION 4035069193 0 2020 6 INV P 191.87 121319 238671 FAC/ Sanitary Suppl 010627 CINTAS CORPORATION 4037430824 0 2020 6 INV P 191.87 122719 239442 FAC/ Cleaning Suppl__________________ 383.74 ACCOUNT TOTAL 383.74 10550121 452040 Sanitation & Indust Supplies 010290 LENOCH AND CILEK ACE 367468/3 0 2020 6 INV P 17.98 122019 238966 FAC/ Swiffer Pro Dr 010570 CENTRAL IOWA DISTRIB 188542 0 2020 6 INV P 56.00 122019 14781 FAC/ Vacuum Bags 010627 CINTAS CORPORATION 4035069193 0 2020 6 INV P 163.76 121319 238671 FAC/ Sanitary Suppl 010627 CINTAS CORPORATION 4037430824 0 2020 6 INV P 163.76 122719 239442 FAC/ Cleaning Suppl__________________ 327.52 ACCOUNT TOTAL 401.50 10550121 466070 Other Maintenance Supplies 011399 ELECTRIC EQUIPMENT S 8062 0 2020 6 INV P 219.90 122719 15014 FAC/ 10 Batteries ACCOUNT TOTAL 219.90 ORG 10550121 TOTAL 29,545.79 10550140 Library Computer Systems 10550140 432060 Consultant Services 010525 ENCOMPASS IOWA LLC 9450 0 2020 6 INV P 3,750.00 121319 14717 IT/ Windows Servers 010525 ENCOMPASS IOWA LLC 9718 0 2020 6 INV P 931.00 122019 14789 IT/ IT Essentials &__________________ 4,681.00 ACCOUNT TOTAL 4,681.00 10550140 438140 Internet Fees 011937 AUREON COMMUNICATION 0789007015.2019.12 0 2020 6 INV P 300.00 121319 238655 Internet Services 014293 IMON COMMUNICATIONS 2106017 0 2020 6 INV P 367.84 121319 238717 IT/ Internet & Phon BP012320-0059 01/02/2020 16:12 |P 4 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 014293 IMON COMMUNICATIONS 2125142 0 2020 6 INV P 367.84 010320 239621 IT/Internet & Phone__________________ 735.68 ACCOUNT TOTAL 1,035.68 10550140 444080 Software R&M Services 010525 ENCOMPASS IOWA LLC 9718 0 2020 6 INV P 67.00 122019 14789 IT/ IT Essentials & 014114 ZOOBEAN INC 5987 0 2020 6 INV P 4,421.00 122019 239053 IT/ 12 Month Licens ACCOUNT TOTAL 4,488.00 10550140 444100 Hardware R&M Services 010525 ENCOMPASS IOWA LLC 9781 0 2020 6 INV P 1,310.00 122719 15016 IT/ Hardware Mainte 012766 RMC IMAGING INC 2222 0 2020 6 INV P 785.00 122019 239000 IT/ Microfilm Suppo ACCOUNT TOTAL 2,095.00 ORG 10550140 TOTAL 12,299.68 10550151 Lib Public Services - Adults 10550151 445140 Outside Printing 010373 PIP PRINTING 102305 0 2020 6 INV P 39.43 122019 14819 AD/ 250 Online Reso ACCOUNT TOTAL 39.43 10550151 469370 Paper Products 010536 INGRAM LIBRARY SERVI 42771379 0 2020 6 INV P 98.18 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42796630 0 2020 6 INV P 9.57 121319 238720 LIBRARY MATERIALS__________________ 107.75 ACCOUNT TOTAL 107.75 ORG 10550151 TOTAL 147.18 10550152 Lib Public Services - Children 10550152 432080 Other Professional Services 012922 BRAMMER, RICK 123019 0 2020 6 INV P 350.00 010320 239602 CHI/ Winter Break M 014444 BALLET QUAD CITIES 112319 0 2020 6 INV P 150.00 121319 238659 CHI/ Dance Me a Sto ACCOUNT TOTAL 500.00 10550152 445140 Outside Printing 010050 TRU ART 107044011WRP 0 2020 6 INV P 125.00 010320 239655 CHI/ 500 Winter Rea 010373 PIP PRINTING 102319WRP 0 2020 6 INV P 19.97 122019 14819 CHI/ Reading is LLA 010373 PIP PRINTING 102513AIM 0 2020 6 INV P 82.72 010320 15071 CHI/ 500 AIM Bookma BP012320-0060 01/02/2020 16:12 |P 5 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ __________________ 102.69 ACCOUNT TOTAL 227.69 ORG 10550152 TOTAL 727.69 10550159 Lib Public Srvs-Comm Access 10550159 435059 Advertising 010909 KCCK JAZZ 88.3 121619 0 2020 6 INV P 200.00 122719 239491 CAS/ 1/2 Page Ad 012233 IOWA CITY COMMUNITY 121919 0 2020 6 INV P 100.00 010320 239623 CAS/ 2 Half Page Ad ACCOUNT TOTAL 300.00 10550159 445140 Outside Printing 010050 TRU ART 106807011 0 2020 6 INV P 323.70 122019 239017 CAS/ 1,300 Spring B 010373 PIP PRINTING 102306 0 2020 6 INV P 149.94 122019 14819 CAS/ 1,000 My ICPL ACCOUNT TOTAL 473.64 10550159 449280 Misc Services & Charges 010556 UNIQUE MANAGEMENT SE 570061 0 2020 6 INV P 35.80 122019 239022 CAS/ November Place ACCOUNT TOTAL 35.80 ORG 10550159 TOTAL 809.44 10550160 Library Collection Services 10550160 445270 Library Material R&M Services 010509 BAKER & TAYLOR INC C 0003190147 0 2020 6 CRM P -22.68 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 200055102019V 0 2020 6 INV P 1,393.05 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 200055112019V 0 2020 6 INV P 629.21 122019 238853 LIBRARY MATERIALS__________________ 1,999.58 010518 BLACKSTONE AUDIOBOOK 1155250 0 2020 6 INV P 8.71 122719 15005 LIBRARY MATERIALS 011068 OVERDRIVE INC MR0137019232612 0 2020 6 INV P 113.00 122019 238989 LIBRARY MATERIALS ACCOUNT TOTAL 2,121.29 10550160 469110 Misc Processing Supplies 010510 DEMCO INC 6730311 0 2020 6 INV P 961.09 122019 238880 LIBRARY MATERIALS 010510 DEMCO INC 6730489 0 2020 6 INV P 972.16 122019 238880 LIBRARY MATERIALS__________________ 1,933.25 ACCOUNT TOTAL 1,933.25 ORG 10550160 TOTAL 4,054.54 BP012320-0061 01/02/2020 16:12 |P 6 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 10550210 Library Children's Materials 10550210 477020 Books (Cat/Cir) 010509 BAKER & TAYLOR INC C 2034816635 0 2020 6 INV P 125.01 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034870697 0 2020 6 INV P 683.22 122019 238853 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034882927 0 2020 6 INV P 472.75 122019 238853 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034929429 0 2020 6 INV P 95.87 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034932247 0 2020 6 INV P 72.78 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034938865 0 2020 6 INV P 307.50 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034939910 0 2020 6 INV P 123.08 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034944734 0 2020 6 INV P 114.81 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034950102 0 2020 6 INV P 474.71 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034954314 0 2020 6 INV P 13.06 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034957433 0 2020 6 INV P 108.58 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034959581 0 2020 6 INV P 42.48 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034965309 0 2020 6 INV P 18.98 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034972420 0 2020 6 INV P 323.24 122719 239427 LIBRARY MATERIALS__________________ 2,976.07 010536 INGRAM LIBRARY SERVI 42697751 0 2020 6 INV P 9.19 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42707864 0 2020 6 INV P 26.20 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42771379 0 2020 6 INV P 20.68 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42868579 0 2020 6 INV P 67.78 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42894588 0 2020 6 INV P 68.79 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42906655 0 2020 6 INV P 87.91 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42936898 0 2020 6 INV P 9.19 122019 238936 LIBRARY MATERIALS__________________ 289.74 ACCOUNT TOTAL 3,265.81 10550210 477070 Downloadable-eBooks 011068 OVERDRIVE INC 01370CO19229174 0 2020 6 INV P 348.67 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19229226 0 2020 6 INV P 431.24 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239332 0 2020 6 INV P 270.67 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19243597 0 2020 6 INV P 90.00 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19228182 0 2020 6 INV P 45.00 122019 238989 LIBRARY MATERIALS__________________ 1,185.58 ACCOUNT TOTAL 1,185.58 10550210 477100 Fiction Audio-CD 010546 MIDWEST TAPE 98196700 0 2020 6 INV P 29.98 121319 238760 LIBRARY MATERIALS 010546 MIDWEST TAPE 98224733 0 2020 6 INV P 24.99 121319 238760 LIBRARY MATERIALS__________________ 54.97 ACCOUNT TOTAL 54.97 10550210 477110 Music-CD BP012320-0062 01/02/2020 16:12 |P 7 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 010509 BAKER & TAYLOR INC C H41654510 0 2020 6 INV P 5.13 122019 238854 LIBRARY MATERIALS 010546 MIDWEST TAPE 98224734 0 2020 6 INV P 23.38 121319 238760 LIBRARY MATERIALS ACCOUNT TOTAL 28.51 10550210 477120 Other Audio-CD 010509 BAKER & TAYLOR INC C 2034938865 0 2020 6 INV P 31.98 121319 238657 LIBRARY MATERIALS ACCOUNT TOTAL 31.98 10550210 477160 Video Recordings 010509 BAKER & TAYLOR INC C H40775050 0 2020 6 INV P 36.91 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41129370 0 2020 6 INV P 123.17 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41548980 0 2020 6 INV P 10.86 121319 238658 LIBRARY MATERIALS__________________ 170.94 010546 MIDWEST TAPE 98197701 0 2020 6 INV P 37.46 121319 238760 LIBRARY MATERIALS 010546 MIDWEST TAPE 98261146 0 2020 6 INV P 245.84 122019 238981 LIBRARY MATERIALS 010546 MIDWEST TAPE 98293360 0 2020 6 INV P 32.97 122019 238981 LIBRARY MATERIALS__________________ 316.27 ACCOUNT TOTAL 487.21 10550210 477220 Multi-Media/Gaming 010536 INGRAM LIBRARY SERVI 42707864 0 2020 6 INV P 170.96 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42796630 0 2020 6 INV P 189.92 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42894588 0 2020 6 INV P 256.44 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42932374 0 2020 6 CRM P -21.79 121319 238720 LIBRARY MATERIALS__________________ 595.53 ACCOUNT TOTAL 595.53 10550210 477250 Downloadable Media 011068 OVERDRIVE INC 01370DA19228182 0 2020 6 INV P 65.00 122019 238989 LIBRARY MATERIALS 015034 KANOPY INC 176078 - PPU 0 2020 6 INV P 145.00 122019 238960 LIBRARY MATERIALS ACCOUNT TOTAL 210.00 ORG 10550210 TOTAL 5,859.59 10550220 Library Adult Materials 10550220 477020 Books (Cat/Cir) 010509 BAKER & TAYLOR INC C 2034816635 0 2020 6 INV P 455.27 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034840784 0 2020 6 INV P 62.79 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034864528 0 2020 6 INV P 108.47 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034883180 0 2020 6 INV P 301.45 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034883443 0 2020 6 INV P 98.44 122019 238853 LIBRARY MATERIALS BP012320-0063 01/02/2020 16:12 |P 8 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 010509 BAKER & TAYLOR INC C 2034886267 0 2020 6 INV P 280.12 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034890976 0 2020 6 INV P 151.42 122019 238853 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034903909 0 2020 6 INV P 186.29 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034927644 0 2020 6 INV P 248.05 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034929429 0 2020 6 INV P 238.10 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034932247 0 2020 6 INV P 221.15 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034936789 0 2020 6 INV P 42.04 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034938865 0 2020 6 INV P 345.82 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034940064 0 2020 6 INV P 124.92 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034944734 0 2020 6 INV P 1,250.05 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034950102 0 2020 6 INV P 752.02 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034951378 0 2020 6 INV P 196.95 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034954314 0 2020 6 INV P 326.37 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034955490 0 2020 6 INV P 24.75 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034957433 0 2020 6 INV P 166.23 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034959581 0 2020 6 INV P 16.96 121319 238657 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034965309 0 2020 6 INV P 1,411.50 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 2034972420 0 2020 6 INV P 353.80 122719 239427 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C 5015845078 0 2020 6 INV P 102.23 122019 238852 LIBRARY MATERIALS__________________ 7,465.19 010520 CENTER POINT PUBLISH 1743029 0 2020 6 INV P 134.82 122719 239439 LIBRARY MATERIALS 010531 GALE GROUP 68913574 0 2020 6 INV P 47.23 121319 238697 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42697751 0 2020 6 INV P 38.34 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42771379 0 2020 6 INV P 209.50 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42826839 0 2020 6 INV P 77.65 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42868579 0 2020 6 INV P 10.19 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42906655 0 2020 6 INV P 12.64 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42922914 0 2020 6 INV P 23.98 122019 238936 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42936898 0 2020 6 INV P 87.69 122019 238936 LIBRARY MATERIALS__________________ 459.99 010750 IOWA POETRY ASSOCIAT IPA11819 0 2020 6 INV P 9.00 121319 238727 ICPL LIBRARY MATERI ACCOUNT TOTAL 8,116.23 10550220 477040 Books (Cat/Reference) 010509 BAKER & TAYLOR INC C 5015845078 0 2020 6 INV P 565.75 122019 238852 LIBRARY MATERIALS 010531 GALE GROUP 68886702 0 2020 6 INV P 29.40 121319 238697 LIBRARY MATERIALS 010549 PETERSON'S A NELNET INV-2249555 0 2020 6 INV P 53.77 121319 238771 LIBRARY MATERIALS ACCOUNT TOTAL 648.92 10550220 477070 Downloadable-eBooks 011068 OVERDRIVE INC 01370CO19226373 0 2020 6 INV P 132.98 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19227979 0 2020 6 INV P 55.00 122019 238989 LIBRARY MATERIALS BP012320-0064 01/02/2020 16:12 |P 9 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 011068 OVERDRIVE INC 01370CO19227980 0 2020 6 INV P 1,105.79 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19228914 0 2020 6 INV P 25.98 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19228938 0 2020 6 INV P 435.96 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19229261 0 2020 6 INV P 18.99 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19236447 0 2020 6 INV P 78.98 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239330 0 2020 6 INV P 1,343.70 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239332 0 2020 6 INV P 473.34 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239350 0 2020 6 INV P 405.67 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239351 0 2020 6 INV P 65.00 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239352 0 2020 6 INV P 110.87 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239643 0 2020 6 INV P 1,084.05 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19240887 0 2020 6 INV P 116.96 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19241338 0 2020 6 INV P 47.99 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19243598 0 2020 6 INV P 75.00 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19224051 0 2020 6 INV P 24.99 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19234753 0 2020 6 INV P 26.99 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19240094 0 2020 6 INV P 30.00 122719 239517 LIBRARY MATERIALS__________________ 5,658.24 ACCOUNT TOTAL 5,658.24 10550220 477100 Fiction Audio-CD 010518 BLACKSTONE AUDIOBOOK 1151472 0 2020 6 INV P 80.00 121319 14705 LIBRARY MATERIALS 010546 MIDWEST TAPE 98196700 0 2020 6 INV P 44.99 121319 238760 LIBRARY MATERIALS 010551 RECORDED BOOKS LLC 76574212 0 2020 6 INV P 54.00 122019 14823 LIBRARY MATERIALS 010551 RECORDED BOOKS LLC 76574228 0 2020 6 INV P 57.60 121319 14741 LIBRARY MATERIALS__________________ 111.60 ACCOUNT TOTAL 236.59 10550220 477110 Music-CD 010509 BAKER & TAYLOR INC C H41433660 0 2020 6 INV P 80.80 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41510340 0 2020 6 INV P 14.69 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41545410 0 2020 6 INV P 11.02 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41548830 0 2020 6 INV P 13.95 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41623570 0 2020 6 INV P 16.16 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41654510 0 2020 6 INV P 60.21 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41755850 0 2020 6 INV P 144.69 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41775330 0 2020 6 INV P 12.49 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41807800 0 2020 6 INV P 19.10 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41812380 0 2020 6 INV P 7.34 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41865340 0 2020 6 INV P 23.49 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41924700 0 2020 6 INV P 59.49 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H42006160 0 2020 6 INV P 29.36 122019 238854 LIBRARY MATERIALS__________________ 492.79 010546 MIDWEST TAPE 98196701 0 2020 6 INV P 11.24 121319 238760 LIBRARY MATERIALS BP012320-0065 01/02/2020 16:12 |P 10 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 010546 MIDWEST TAPE 98224734 0 2020 6 INV P 10.49 121319 238760 LIBRARY MATERIALS__________________ 21.73 ACCOUNT TOTAL 514.52 10550220 477160 Video Recordings 010509 BAKER & TAYLOR INC C H40649090 0 2020 6 INV P 142.22 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40712900 0 2020 6 INV P 33.33 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40760500 0 2020 6 INV P 65.16 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40775050 0 2020 6 INV P 214.76 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40829070 0 2020 6 INV P 10.13 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40861320 0 2020 6 INV P 97.83 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40896600 0 2020 6 INV P 28.99 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41129370 0 2020 6 INV P 767.13 122019 238854 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41548980 0 2020 6 INV P 21.71 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41755850 0 2020 6 INV P 13.95 122019 238854 LIBRARY MATERIALS__________________ 1,395.21 010546 MIDWEST TAPE 98197701 0 2020 6 INV P 41.22 121319 238760 LIBRARY MATERIALS 010546 MIDWEST TAPE 98229650 0 2020 6 INV P 35.98 121319 238760 LIBRARY MATERIALS 010546 MIDWEST TAPE 98261146 0 2020 6 INV P 15.74 122019 238981 LIBRARY MATERIALS 010546 MIDWEST TAPE 98293360 0 2020 6 INV P 49.47 122019 238981 LIBRARY MATERIALS__________________ 142.41 ACCOUNT TOTAL 1,537.62 10550220 477210 Non-Fiction Video-DVD 010509 BAKER & TAYLOR INC C H40775050 0 2020 6 INV P 43.49 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H40829070 0 2020 6 INV P 144.98 121319 238658 LIBRARY MATERIALS 010509 BAKER & TAYLOR INC C H41548980 0 2020 6 INV P 50.57 121319 238658 LIBRARY MATERIALS__________________ 239.04 010546 MIDWEST TAPE 98293360 0 2020 6 INV P 37.48 122019 238981 LIBRARY MATERIALS ACCOUNT TOTAL 276.52 10550220 477220 Multi-Media/Gaming 010536 INGRAM LIBRARY SERVI 42707864 0 2020 6 INV P 408.41 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42796630 0 2020 6 INV P 227.95 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42894588 0 2020 6 INV P 655.36 121319 238720 LIBRARY MATERIALS 010536 INGRAM LIBRARY SERVI 42936898 0 2020 6 INV P 56.99 122019 238936 LIBRARY MATERIALS__________________ 1,348.71 ACCOUNT TOTAL 1,348.71 10550220 477230 Non-Fiction Audio-CD 010518 BLACKSTONE AUDIOBOOK 1150295 0 2020 6 INV P 40.00 121319 14705 LIBRARY MATERIALS BP012320-0066 01/02/2020 16:12 |P 11 emiller |CITY OF IOWA CITY |Library Disbursements: December 1 to December 31, 2019 |apinvgla ACCOUNT/VENDOR INVOICE PO YEAR/PR TYP S WARRANT CHECK DESCRIPTION____________________________________________________________________________________________________________________________________ 010518 BLACKSTONE AUDIOBOOK 1152572 0 2020 6 INV P 80.00 121319 14705 LIBRARY MATERIALS 010518 BLACKSTONE AUDIOBOOK 1154085 0 2020 6 INV P 40.00 122019 14775 LIBRARY MATERIALS__________________ 160.00 010546 MIDWEST TAPE 98224733 0 2020 6 INV P 39.99 121319 238760 LIBRARY MATERIALS ACCOUNT TOTAL 199.99 10550220 477250 Downloadable Media 011068 OVERDRIVE INC 01370CO19226372 0 2020 6 INV P 65.00 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19227979 0 2020 6 INV P 1,069.92 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19236444 0 2020 6 INV P 318.47 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239331 0 2020 6 INV P 667.03 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239350 0 2020 6 INV P 65.00 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239351 0 2020 6 INV P 457.34 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19239642 0 2020 6 INV P 744.98 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19241343 0 2020 6 INV P 203.47 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370CO19243599 0 2020 6 INV P 45.50 122719 239517 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19224051 0 2020 6 INV P 325.00 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19234753 0 2020 6 INV P 102.47 122019 238989 LIBRARY MATERIALS 011068 OVERDRIVE INC 01370DA19240094 0 2020 6 INV P 119.96 122719 239517 LIBRARY MATERIALS__________________ 4,184.14 015034 KANOPY INC 176078 - PPU 0 2020 6 INV P 2,148.00 122019 238960 LIBRARY MATERIALS ACCOUNT TOTAL 6,332.14 10550220 477330 Print/Reference Serials 010545 MCS COURIER & DIST 101932 0 2020 6 INV P 1,158.99 122019 238976 LIBRARY MATERIALS ACCOUNT TOTAL 1,158.99 ORG 10550220 TOTAL 26,028.47 ==================================================================================================================================== FUND 1000 General TOTAL: 91,754.84==================================================================================================================================== ____________________________________ Wesley Beary, President ____________________________________ John Beasley, Secretary BP012320-0067