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HomeMy WebLinkAbout10-22-2020 Library Board of Trustees� s IOWA CITY PUBLIC LIBRARY 123 S. Linn St. •Iowa City, !A 52240 319-356-5200 • icpl.org LIBRARY BOARD OF TRUSTEES October 22, 2020 Electronic Formal Meeting - 5:00 pm ZOOM MEETING PLATFORM Electronic Meeting (Pursuant to Iowa Code section 21.8) An electronic meeting is being held because a meeting in person is impossible or impractical due to concerns for the health and safety of Commission members, staff and the public presented by COVID-19. You can participate in the meeting and can comment on an agenda item by joining the Zoom meeting via the Internet by going to: https://zoom.us/meeting/register/tJUuduCvrzssE9cPe-kQoh6wHOZ2vCTD9GVK If you are asked for a meeting ID, enter Meeting ID: 913 1971 0693 to enter a "Waiting Room" for the meeting. If you do not have a computer or smartphone, or a computer without a microphone, you may call in by telephone by dialing (312) 626-6799. When prompted, enter the meeting ID: 913 1971 0693 Providing comments in person is not an option. If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 1 LIBRARY BOARD OF TRUSTEES October 22, 2020 Electronic Formal Meeting - 5:00 pm ZOOM MEETING PLATFORM Wesley Beary, President John Beasley Kellee Forkenbrock Derek Johnk, Secretary Carol Kirsch, Vice -President Robin Paetzold Tom Rocklin Hannah Shultz Monique Washington 1. Call Meeting to Order. 2. Public Discussion. 3. Items to be discussed. A. Budget. Comment: The FY22 operating budget will be discussed. The last day for budget entry is October 23, 2020. Board action required. 4. Staff Reports. A. Director's Report. B. Departmental Reports: Children Is Services, Collection Services, IT. C. Development Office Report. D. Miscellaneous 5. President's Report. 6. Announcements from Members. 7. Committee Reports. A. Foundation Members. 8. Communications. 9. Quarterly Financial Reports. A. First quarter (Q1) Receipts and Expenditures. If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 3 79-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 2 10. Quarterly Use Reports. A. Q1 Output Measures. B. Q1 Circulation by Area and Agency. C. Q1 Circulation by Type and Format. 11. Consent Agenda. A. Approve Regular Minutes of Library Board of Trustees September 24, 2020 meeting. B. Approve Minutes of the Special Meeting of the Library Board of Trustees, October 8, 2020. C. Approve Disbursements for September, 2020. 12. Set Agenda Order for November Meeting. 13. Adjournment. If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.ora. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 3 a"049 IOWA CITY rjW PUBLIC LIBRARY' Iowa City Public Library Meeting Agendas and Other Significant Events OCTOBER 22, 2020 NOVEMBER 19, 2020 DECEMBER 17, 2020 Budget Discussion Appoint Committee to Evaluate Director Policy Review: 704: Cardholder Database Review 1 st Quarter Statistics and Policy Review: 811: Theft, Defacement, or Alteration of Financials 808: Art Advisory Committee Library Materials 809: Library Use Departmental Reports: CH, CLS, IT 810: Discussion Rooms Departmental Reports: CH, CLS, IT OTHER: Looking Forward: 10/15, 7pm Departmental Reports: AS, CAS online JANUARY 28, 2021 FEBRUARY 25, 2021 MARCH 25, 2021 6-month Strategic Planning Update Director Evaluation Policy Review: 702: Library Programming Review 2nd Quarter Goals/Statistics and Policy Review: 812: Hours of Service Financials 700: Community Relations 701: Public Relations Departmental Reports: AS, CAS Departmental Reports: AS, CAS 706: Outreach Set Calendar for Next Fiscal Year Appoint Nominating Committee Departmental Reports: CH, CLS, IT APRI L 22, 2021 MAY 279 2021 J U N E 249 2021 Review 3rd Quarter Statistics and Policy Review: Memorandum of Agreement between Financials 806: Meeting Room and Lobby Use ICPLFF and ICPL Policy Review: Departmental Reports: AS, CAS Budget Discussion 803: Event Board 804: Free Materials Distribution Departmental Reports: AS, CAS 805: Display 816: Library Access for Sex Offenders Convicted of Sex Offense Against a Minor Departmental Reports: AS, CH, CLS, IT J U N E 249 2021 J U LY 289 2022 AUG U ST 25.2022 Election of Officers Review Board Annual Report Review Annual Staff Report President Appoints to Foundation Board Strategic Planning Update Adopt NOBU Budget Develop Ideas for Board Annual Report Departmental Reports: AS, CAS Review 4th Quarter Statistics and Financials Departmental Reports: CH, CLS, IT Departmental Reports: CH, CLS, IT 1020boardschedule 3A-1 FY22 Proposed Operating Budget: Changes of Note Capital Expenses/Operating Budget Continuing education and ancillary costs (travel, registration, lodging, etc.) Almost every service we offer is designed and facilitated by library staff. Intentional funding of continuing education and training is critical to our success. As we implement a new strategic plan —a plan that calls for staff to think and work in new, dynamic ways we must offer the appropriate support. To prepare and support library staff in confronting the complex issues we have committed to addressing in both the Library's strategic plan and the City Council's areas of focus, I am requesting an additional $6,000 for a membership to the Urban Libraries Council (ULC).The ULC is an "innovation and action tank" that connects public library leaders from around the country and offers many opportunities for high -quality, relevant learning for all levels of library staff. $6,000 in "Dues and Memberships" line (449060) City Capital Improvement Project (CIP) Requests As my tenure at ICPL grows, I feel better prepared to identify large-scale needs in the agency's future. This budget cycle, I prepared three CIP requests, as follows. Full CIP forms are included in this packet. FY2022: Automated Material Handler/Sorter The Library was built to accommodate an Automated Material Handler (AMH) in the returns area/circulation workroom on the first floor. Our circulation system includes use of RFID tagging. Adding an AMH to ICPL's workflow would significantly reduce the number of times a material is handled throughout the circulation process by automating several parts of circulation procedures. It would also allow for more accurate data collection related to physical collection use and, most importantly, allow staff hours to be allocated to other critical services. Combined, this would result in increased access to materials for library users. To design and install an AMH specifically a six -bin sorter with two (2) internal patron inlets and one (1) staff inlet would cost approximately $150,000, including all shipping, installation, and staff training. FY2023: First Floor Flooring and Furnishings Replacement Since the building opened in 2004, more than 9,500,000 people have come through the doors. The Library is a heavily visited public space in the heart of downtown; ongoing investment in the building is necessary to ensure a safe and attractive space is maintained. While this project falls under the "aesthetic improvement" priority right now, failure to complete this work in a timely manner will result in safety and efficiency issues in the future. This project will include replacing carpeting and some furnishings on the first floor of the Library. The first floor has 31,000 square feet of carpet and second floor has 39,000. This project includes updates for carpet, demolition and floor preparation, moving, general contractor, insurance, fees, bonds, and contingency. In addition, some of the original 1 3A-2 furnishings, including casual seating and gallery furnishings, will be replaced. An emphasis on sustainable, durable materials and flexible space -making will steer this project. FY2025+: Facility Studies (Space Needs and Environmental Impact) This project will encompass two initiatives. First, a deep dive into the energy efficiency and environmental impact of our building will help us identify ways to keep an aging building from using and wasting unnecessary environmental resources. Findings may lead to inhouse changes managed by our Facilities team or to larger -scale adjustments requested through the CIP process in future years. Adjacent space (MERGE) will be included in the assessments. A general space needs assessment will address the changing ways our public and staff spaces are used and assist us in maximizing the space we have. This project will reflect an emphasis on flexible spaces and sustainable practices. 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The grant will pay for the first year. The library will need to continue to provide funding for the data for successive years. The data is provided at a reduced rate by mobilebeacon.org. Relation to values: Access: We believe quality library and information resources should be readily available and equally accessible to all. Goal: Recovery and Renewal following the COVID-1 g Closure Need The ongoing costs of supporting the hotspots. Items to be funded: Equipment provided by grant from the Community Foundation. Description of ongoing costs: The ongoing costs are data charges for supporting the hotspots. Fund number: Item: Amount: 438140 Data Charges _ $3000 3A-7 City of Iowa City CIP Request Form Capital Improvement Program 2021 - 2025 General Project Information Department: Library New or Revised Request: Ne%,w Project Title: Automated Material Handler/Sorter Project Number: Submitted By: Elsworth Carman, Library Director Project Description Design and install an Automated Material Handler; specifically a six -bin sorter with 2 internal patron inlets and 1 staff inlet. Estimated cost includes all shipping, installation, and staff training. Project Justification The Library was built to accommodate an Automated Material Handler (AMH) in the returns area/circulation workroom on the first floor. Our circulation system includes use of RFID tagging. Adding an AMH to ICPL's workflow would significantly reduce the number of times a material is handled throughout the circulation process by automating several parts of check -in and check-out procedures. It would also allow for more accurate data collection related to physical collection use and allow staff hours to be allocated to other critical services. Urban Renewal Area (if applicable): Not ppli4.ai.]ie Planning Proces (if applicable): Not Applicable Project Priority: Efficiency Improvement (3) W Estimated Project Cost Breakdown Calendar Year 2021 2022 2023 2024 2025 Project Cost Breakdown Re -estimated $ Amount $ Amount $ Amount $ Amount Design $ - $ - $ - $ - Right-of-Way/Site $ - $ - $ - $ - $ - Construction $ - $ 150,000 $ - $ - Inspection $ - $ - $ - $ - $ - Administration $ - $ - $ - $ - $ - Contingency $ - $ - $ - $ - $ - Other (specify) $ - $ - $ - $ - $ - Estimated Project Cost $ - $ 150,000 $ - $ - $ - Cost Estimated by: AMH Vendor and library staff Multi -Year Project Cost $ 150,000 Operating Budget Impact Annual Staffing Cost N/A Annual Revenue Generated: $ - Annual Utilities/Maint Cost 13,500 annually after year 2 Annual Supplies Cost No different than current Life Expectancy (Years):1 30 Operating Budget Impact Discussion: Despite a significant up -front cost, AMHs lead to a reduction in staff hours related to check -in and check-out procedeures and increased efficiancy overall (reducing costs related to manually managing material searching and locating). External Funding Minority Impact Description Source $ Amount Summarize Positive/Negative Impacts: 1By State/Federal $0 automating parts of circulation, we could reallocate staff hours to increse work with minority populations and IC residents who would benefit from increased staff support. County $0 Other Grants $0 Donations $0 Other (Specify) $0 Estimated Outside Funding $0 Census Tract Minority Population lC:hoose From Below;f City of Iowa City CIP Request Form Capital Improvement Program 2021 - 2025 General Project Information Department: Library V New or Revised Request: Ne%,w Project Title: First Floor Flooring and Furnishings Replacement Project Number: Submitted By: Elsworth Carman, Library Director Project Description A multi -year project to replace carpeting and some furnishings in large areas of the Library. First floor has 31,000 square feet of carpet and second floor has 39,000. Project includes updates for carpet, demo and floor prep, moving, GC, insurance, fees, bonds, and contingency. In addition, some of the original furnishings, including casual seating and gallery furnishings will be replaced. An emphasis on sustainable, durable materials and flexible space -making will steer this project. Project Justification Since the building opened in 2004, more than 9,500,000 people have come through the doors. The Library is a heavily visited public space in the heart of downtown; ongoing investment in the building is necessary to ensure a safe and attractive space is maintained. While this project falls under the "Aesthetic Improvement" priority right now, failure to complete this work in a timely manner will result in safety and efficiency issues in the future. Urban Renewal Area (if applicable): Not Applicable Planning Proces (if applicable): Nat Applicable Project Priority: Aesthetic Improvement (4) V Estimated Project Cost Breakdown Calendar Year 2021 2022 2023 2024 2025 Project Cost Breakdown Re -estimated $ Amount $ Amount $ Amount $ Amount Design $ - $ - $ - $ - $ - Right-of-Way/Site $ - $ - $ - $ - $ - Construction $ - $ 325,000 $ - $ - Inspection $ - $ - $ - $ - $ - Administration $ - $ - $ - $ - $ - Contingency $ - $ - $ - $ - $ - Other (specify) $ - $ - $ - $ - $ - Estimated Project Cost $ - $ - $ 325,000 1 $ - $ - Cost Estimated by: Multi -Year Project Cost $ 325,000 Operating Budget Impact Annual Staffing Cost $ - Annual Revenue Generated: $ - Annual Utilities/Maint Cost No change from current. Annual Supplies Cost No change from current.1 Life Expectancy (Years): 15-20 years Operating Budget Impact Discussion: Will reduce maintenance/repair costs slightly. External Funding Minority Impact Description Source $ Amount Summarize Positive/Negative Impacts: State/Federal $0 County $0 Other Grants $0 Donations $0 Other (Specify) Estimated Outside Funding 3do Census Tract Minority Population lChoose From Below:} 3A-9 City of Iowa City CIP Request Form Capital Improvement Program 2021 - 2025 General Project Information Department: Library V New or Revised Request: Ne%,w Project Title: Facility Studies: Space Needs & Environmental Impact Project Number: Submitted By: Elsworth Carman, Library Director Project Description Engage qualified experts to assess and evaluate the efficiency of work and public spaces in the Library building as well as environmental impacts. Project will reflect an emphasis on flexible spaces and sustainable practices. Expected costs for project include 2025: $25,000 for planning and initial assessments; 2026: $350,000 for staff space adjustments; 2027: $500,000 for public space/environmental impact adjustments; and --if expansion into MERGE space is part of the plan, additional funding and probably a capital campaign. Project Justification As the library building ages, we want to ensure we are taking all necessary steps to maintain energy efficiency and mitigate our impact on the environment while providing the most efficient work spaces for staff and usable spaces for the public. Findings may lead to inhouse changes managed by our Facilities team or to larger -scale adjustments requested through the CIP Process in future years. Adjacent space (MERGE) will be included in the assessments. Urban Renewal Area (if applicable): Not App Kahle Planning Proces (if applicable): Not Applicably Project Priority: Efficiency Improvement (3) Estimated Project Cost Breakdown Calendar Year 2021 2022 2023 2024 2025 Project Cost Breakdown Re -estimated $ Amount $ Amount $ Amount $ Amount Design $ - $ - $ - $ - Right-of-Way/Site $ - $ - $ - $ - $ - Construction $ - $ - $ - $ - $ - Inspection $ - $ - $ - $ - $ - Administration $ - $ - $ - $ - $ 251000 Contingency $ - $ - $ - $ - $ - Other (specify) $ - $ - $ - $ - $ - Estimated Project Cost $ - $ - T$_ - $ - $ 25,000 Cost Estimated by: Multi -Year Project Cost $ 25,000 Operating Budget Impact Annual Staffing Cost $ - Annual Revenue Generated: $ - Annual Utilities/Maint Cost - Annual Supplies Cost -1 1 Life Expectancy (Years):1 30 Operating Budget Impact Discussion: Operating budget impacts will depend on the findings of initial studies. External Funding Minority Impact Description Source $ Amount Summarize Positive/Negative Impacts: State/Federal $0 County $0 Other Grants $0 Donations $0 Other (Specify) Estimated Outside Funding 3do Census Tract Minority Population lChoose From Below:} 4A-1 Director's Report: October 2020 Budget Update On October 1, Elyse Miller and I attended the City 's FY2022 Budget kick off. This annual meeting provides an opportunity for department directors and administrative staff to hear about projections and changes going into the next budget cycle from City leadership and the Finance Department. You will find more information about where we are in budget development elsewhere in this packet. Reopening Guidelines Since we closed in response to COVID-19, we have been discussing how to decide when to move from one phase of service delivery to another. After considering several models and engaging in innumerable (and often circular) conversations, the leadership team has developed a simple decision guidelines document that we feel brings together a solid external measure (COVI D-1 9 positivity rates as reported by the State of Iowa) and a number of internal indicators (building and staff readiness, availability of cleaning supplies and PPE, etc.). This document is included in your packet with this report. Depending on Board feedback and interest, we can edit this draft and/or bring the document back to the November Special Meeting for a vote. Library Services on University of Iowa Football Saturdays As we discussed at the October Special Meeting, the leadership team is concerned about how game -day activity on the Ped Mall will impact service delivery. Generally, we welcome the extra traffic and high-energy, first-time visitors on game days, but with our limited current offerings, we face deciding what represents better service: to repeatedly turn people away during the pre- game and game -time activities (since we will not be able to accommodate requests to "warm up" in the library, wait for/meet up with friends, sit down and rest, take the much loved "shortcut" through the lobby from Linn Street to the playground, etc.), or to suspend our current services and make holds, print jobs, and tech access unavailable for the day. This is a frustrating mental exercise because we do not know what to expect this year on game days. After multiple conversations, we elected to offer a modified holds pick-up model. The service point will be at the Linn Street doors. Patrons may walk up, provide their name, and staff will retrieve their holds. This will allow continued access to holds while simplifying other building issues. A coordinator will be on site to manage unexpected issues. We will experiment with this model for the first game (October 24t", kickoff 2:30 pm) and evaluate thereafter. Damages to Dock Garage Door... On September 29, a SkyTrak (operated by an employee of Fuessel Masonry of Davenport) backed into the large garage door on the library dock. The two lower door panels were damaged and the door no longer closes adequately. Brad Gehrke and Tyler Harapat were painting just inside these doors when the damage occurred, so they were able to quickly collect relevant information from the SkyTrak operator. Brad filed the appropriate accident/damage form to the City. ...and Bookmobile On October 12, staff discovered the external step on the Bookmobile would not stay in position once retracted. Measures are being taken to evaluate and repair the issue; this is not the first time this problem has occurred. I hope this can be addressed in-house with Library/City resources. 1 Lobby Grab & Go, Tech Access, and Bookmobile Services Update We began Lobby Grab & Go service on Tuesday, October 61". This involved shifting from an appointment -based, curbside model to an in -the -lobby, no -appointment system. Patrons enter through the Linn Street lobby doors, stop at the Welcome Desk (where they are updated on new expectations as needed) and directed to the appropriate place. As of Friday, October 16th, we have served 2,590 patrons in the lobby. The vast majority of patrons have been pleasant, efficient, and completely compliant with our expectations of masking and social distancing, in addition to being pleased to be able to come back into the building and see staff. Coordinators staffed the Welcome Desk the first week, then double -staffed for training with a wider staff pool the second week. Limited tech access began on Tuesday, October 131", with computer stations set up in the meeting room hallway. This service is available to patrons for 30-minute shifts, no registration required. The service is quite new and I look forward to sharing a more substantial update at the Board meeting. Similarly, Bookmobile service began on October 13t"; I will have more to share about the early days of the service when we meet. Public Relations Specialist Posted We posted the Public Relations Specialist position; it is scheduled to close on November 13t". This 26-hour position has been vacant since November 2019. During this interim period, staff from multiple departments stepped in and maintained our social media, press releases, and general PR and marketing activities. These staff members did an impressive job and I am thankful for their extra efforts. This is a mission -critical position, and the vacancy has been a pain point at times, but I elected to hold it as we considered making changes to this and other, related positions. Once Samantha Helmick joined us as the CAS Coordinator, we revisited the position, made some adjustments to the position description language, and posted it. Sam and I have similar visions for how this position will fit into larger library work. I am excited to see what our candidate pool will look like. University of Iowa Homecoming Parade 2020 ICPL is proud to once again participate in the University of Iowa Homecoming Parade. This virtual celebration of homecoming and Iowa City spirit is viewable online at https://www.youtube.com/watch?v=3hyl9k3OAW. For those who wish to skip directly to the library's entry, it is located at 14:55 of the video. Big special thanks to Bond Drager for pulling our homecoming entry together quickly. Respectfully submitted, Elsworth Carman 2 4A-3 ICPL COVID-19 Reopening Guidelines The Iowa City Public Library takes the health of our patrons and staff seriously and takes great care in providing our services in the safest way possible. To help us determine what library services to make available, we will use the following external measurement: • COVI D-19 positivity rates as reported by the State of Iowa. The positivity rate reflects the average percentage of positive cases in Johnson County over the past 14 days. This measure will be considered in cooperation with the following internal indicators of readiness: • Building readiness. Cleaning schedule established, adequate supply of appropriate cleaning supplies, appropriate spaces developed for staff and public use, (including social distancing space), and clear guidelines created and posted for entering the building or service location. • Staffing level conducive to managing onsite and mobile service delivery. • Adequate PPE for staff. Appropriate volume of face masks, shields, gloves, and other protective equipment available for all staff. Plans in place to implement next phase(s), including staff schedules. • Sufficient staff training. All staff fully trained and prepared to transition to a new phase. Overall phase and readiness to move forward or backward evaluated regularly. PHASE SERVICES TRANSMISSION RATE PHASE 1 e Library building closed • Phone, Chat, Web -based services available Community Stay at Home Order in Place PHASE 2 • Contactless Curbside Holds pickup • Mail Holds delivery • Remote Book Drops available % Positivity Rate > 10% PHASE 3 . Lobby Grab & Go • Bookmobile Holds pickup • Technology Access % Positivity Rate 5%-10% PHASE 4 Express Access to Library Building and Bookmobile /o o Positivity Rate < 5/o 0 PHASE 5 Full Access to Library Services No community transmission Children's Services Report October 2020 Prepared for the Iowa City Public Library Board of Trustees By Angie Pilkington, Children's Services Coordinator Summer Reading Final Numbers This summer we had 1,063 patrons sign up for our all ages Summer Reading Program (SRP)with 473 completing the program. Overall, 13,850 books were read and logged from June 1 through September 8. Most participants (774) chose to do the program online through our Summer Reading software, Beanstack, to log their own books. Staff logged 339 paper logs that were either mailed back to us or placed in our book drops. Further breakdown of the numbers by age: 83 babies and toddlers registered; 54 completed the program 482 children, grades 3 through 6 registered; 229 completed the program 124 teens, grades 7 through 12, registered; 44 completed the program 374 adults registered; 146 completed the program Overall, I am happy with the turnout for this year's program. Staff did an amazing job turning out a program that usually takes eight months to plan and produced the program in three weeks -'time. I am happy we were able to still connect with more than 1,000 community members in some way during our closure. Virtual Programs &Craft -To -Go Kits Our Craft -To -Go (CTG) kits continue to grow in popularity. We have added Family Night kits and Tween kits. The CTG kits are offered weekly; Family Night and tween kits are aonce-a-month activity. We hope to add a STEM kit to our monthly line up as well. Monthly BINGO sheets are a new offering and included in every kit. Bingo sheets are also available for kids to pick up at Lobby Grab and Go. Since we did not see many participants in our virtual programs, we paused on offering any in September and will offer one in October. Looking ahead We are looking at more partnerships, including offering online tutoring after school for children with the University of Iowa's College of Education students. 0 Collection Services Department Report Prepared for the October 22nd, 2020 Meeting of the Iowa City Public Library Board of Trustees Anne Mangano, Collection Services Coordinator Through the stages of our reopening plan, we have worked to share our collection with our patrons, especially since our stacks are closed to the public. Although we cannot completely substitute a patron's experience browsing the shelves, we hope that some of our approaches allow our community to explore books (and other materials) and find new favorites. In addition to our Staff Picks page and our Staff Picks ... for You readers advisory service, here are a few other tools we currently provide: Tips on using the catalog Our library catalog has a number of features to help patrons find their next read. To share these features, we are writing a series of "how-to" blog posts highlighting the best of these features. Current blog posts include: All About Series Nearbi tem bro;N-se LI5tbrcrse • See What's on Order • See What's on the Shelf Find these articles and more on our blog at icpl.org. Browse on our website Explore the collection 11.li T{ r44r. C_ r Ilk yN AT Ul�_ 01 LIM&L NAT4: RAL I ST 7iL7L���� AT 1AW F. F ILL{I NHIC li yS �� 508 0,50010y .508 • in I wre4 I t� 5pa;�eapoiu IP on our website with our virtual browsing tools. You can browse the covers of new books and recently returned items. These tools allow you to narrow the results by collection from fiction to mystery and young adult to kids. Clicking on the cover will bring you to the catalog where you can request the material. We also recently introduced our new Surprise Me! tool. With Surprise Me!, a patron chooses a collection, clicks on "Surprise Me!" and a random title from our collection is displayed. We are hoping that this will provide a way for patrons to stumble upon an item like they would walking through the stacks or by a display. These tools are all located in "Browse the Shelves" under the "Books and More" tab at icpl. org. MMystM Science Fiction Nonfiction ComicsiGraphic Novels DVDs Tee fi n un g Adult Kids Chapter Books Kids Nonfiction kids Picture Books Kids Easy Readers Kids Comics X ..., .F�'�..=..a.. novel Steel, Danielle, author. FICTION Steel Danielle 'At eig h tee. n. Alexa nd ra W1 ckham is presented to K i ng George V a nd Queen Ma Fy i n a n cxq u i5ite vrh ite la ce a nd satIn d rass h er mother has ord Brad f ram Pa ris. With her d elioate blond loc ks, sh a is a stunning beauty who see m!s de ti nod for a p rivileged I ife. But fate, a Wo rid we r, and he r ovw n quietly rebe... more INFORMATION TECHNOLOGY REPORT TO THE LIBRARY BOARD (October, 2020) Brent Palmer, IT Coordinator Covid-19 Closure Activities The transition to our Lobby Grab & Go model mostly involved moving technology and setting up some new desks. Even moving equipment around inevitably involves some troubleshooting and testing, but otherwise it has gone smoothly. Limited Tech Access service began on Tuesday, October 13. Because of early voting, Tech Access has been moved temporarily to the meeting room hallway, with fewer available computers. At the time of writing, we have noticed some patrons are using this service for job searches and job training videos. People also love the free printing. We hope to continue to offer the first ten pages for free after the pandemic ends. Eventually, the DOT Kiosk will be available in Meeting Room D. We are waiting for the DOT to arrange for the kiosk to be moved. We also expect to have the express scanner and fax service set up in the Tech Access area after early voting is over. AIM Imports Resumed This month, imports for ICCSD student AIM cards resumed. In the interest of doing more frequent imports, we streamlined the process a bit by eliminating a time-consuming step where the imported data was manually validated by staff members. This continues to be a success in terms of inter -institutional cooperation. ICCSD provides data snapshots as often as we want them. The City of Iowa City provide GIS geocoding services as part of the process. ICPL passes updates to the data to North Liberty and Coralville. The first update of the school year in September has been completed; the October update is being processed now. New Catalog Update Work Resumed As reported previously, there is a new version of the catalog under development. This new version is built on an open source base with many customizations for ICPL. During the last six months, work on this project fell off as we concentrated on other tasks associated with the pandemic. We resumed our efforts and hope to begin testing the new catalog with patrons shortly after the new year. 4C-1 Development Office Report Prepared for the Board of Trustees Iowa City Public Library by Patty McCarthy, Director of Development October 22, 2020 Surprise —It's a Bunch of Books! The Book End is back in business —taking online requests for items and selling them a bunch at a time to give customers a surprise. It works like this: message us on the Book Ends Facebook page https://www.facebook.com/TheBookEnd or email thebookend@icpl.org with a brief description of what to include in your book bunch. Fiction? Nonfiction? Children's? Young Adult? Its just $20 for 5 books, or 10 children's books! We'll create your surprise bundle and arrange for you to pick up curbside from the Iowa City Public Library or your surprise can now be delivered, free of charge, in Iowa City, Coralville, and North Liberty thanks to the Iowa City Downtown District. Two convenient payment options are offered. Use your credit card at https://icplff.eeoinme.org/surprisebunchofbooks or PayPal us at paypal.me/helplowaCityLibrary This new option to support the library was introduced last month to a limited group of supporters who generously gave $240 for their surprises! Help us spread the word by looking for announcements about it in library social media posts. Prairie Lights Book Gala November 15 Reimagining Friends Foundation fundraising is resulting in fun new twists for our long-standing events such as the annual Book Gala with Prairie Lights Books. It is exciting to announce that this 27-year-old partnership will move online on Sunday, November 15 and will be 'open' for 24 hours! During those 24 hours, a generous percentage of online orders with the words "ICPL library sale" noted in the comments box, will be donated to the ICPL Friends Foundation! What a fabulous opportunity to help two of our most beloved Iowa City treasures —Prairie Lights Books and the Iowa City Public Library. Create your wish list, place the orders online at on November 15, type "ICPL library sale" in the comment box, select curbside pickup or delivery, and you'll feel great knowing you will receive some fabulous reads and benefit Prairie Lights and ICPL at the same time. http://www.prairieIightsbooks.com Fundraising Events Move Online The Friends Foundation's annual signature event, Looking Forward, was a success on October 15. While most of the nearly 80 guests were from the Corridor, one from Maryland and another from Missouri also generously donated to be able to enjoy the online conversation between Maureen Corrigan and Lisa Scottoline. Nearly $10,000 was raised for ICPL! Thank you to the Tuesday Agency for its sponsorship of the event. LOOKING FORWARD MAUREENCORRIGAN ISASCOTTOLINE � 4D-1 Iowa City library changes checkout procedure Cp theaazette.com/subiectlnews/community/cedar-rapids-public-library-lobby-open-coronavirus-20200930 Lee Hermiston September 30, 2020 VMS i IOWA CITY —The Iowa City Public Library is welcoming patrons back into the facility — into the lobby, at least. Beginning Tuesday, the library will roll out a "Lobby Grab and Go" service allowing patrons into the facility for the first time since the COVID-19 pandemic began, according to a news release. Patrons wishing to use the service need only to place a hold through the library catalog and they'll be notified when those items are ready to be picked up. The library had been relying on a similar, curbside pickup service this summer. The key difference is that no appointment will be necessary to use grab -and -go. "This will allow us to serve more patrons than the initial curbside site did, as well as being more sustainable as a service location," said Library Director Elsworth Carman in a statement. "I'm pleased to continue expanding services and am eager to welcome patrons 1/2 back into the lobby." Patrons using the grab and go service will need to wear masks when they enter the library and maintain 6 feet of social distance. Hand sanitizer and masks will be available and staff will be behind plexiglass barriers. When patrons arrive in the library, they'll give their library card or card number to a staff member, who will then pull the materials from the hold shelf, check them out and place them on a table for pickup. The entire process is contactless, the library said. "The user experience will continue to be very different than before the COVID-19 closure, and I would like to thank our patrons in advance for their patience and flexibility as we try something new," Carman's statement said. "I look forward to hearing from users about how the new service model works for them and using collected feedback in future changes." The grab -and -go service will be available io a.m. to 6 p.m. weekdays and Saturdays. The curbside service will end on Monday, the library said. Comments: (319) 339-3155; lee.hermiston@thegazette.com 2/2 4 D-3 Publishers Worry as Ebooks Fly off Libraries' Virtual Shelves wi red.com/story/pu bl fishers-worry-ebooks-libraries-virtual-shelves Aarian Marshall 10.01.2020 07:00 AM Checkouts of digital books from a popular service are up 52 percent since March. Publishers say their easy availability hurts sales. Before Sarah Adler moved to Maryland last week, she used library cards from her Washington, DC, home and neighboring counties in Virginia and Maryland to read books online. The Libby app, a slick and easy -to -use service from the company OverDrive, gave her access to millions of titles. When she moved, she picked up another card, and access to another library's e-collection, as well as a larger consortium that the library belongs to. She does almost all of her reading on her phone, through the app, catching a page or two between working on her novels and caring for her 2-year-old. With her husband also at home, she's been reading more books, mostly historical romance and literature, during the pandemic. In 2020, she estimates, she's read 15o books. Adler buys books "rarely," she says, "which I feel bad about. As someone who hopes to be published one day, I feel bad not giving money to authors." Borrowers like Adler are driving publishers crazy. After the pandemic closed many libraries' physical branches this spring, checkouts of ebooks are up 52 percent from the same period last year, according to OverDrive, which partners with 50,000 libraries worldwide. Hoopla, another service that connects libraries to publishers, says 4391ibrary systems in the US and Canada have joined since March, boosting its membership by 20 percent. Some public libraries, new to digital collections, delight in exposing their readers to a new kind of reading. The library in Archer City, Texas, population 9,000, received a grant to join OverDrive this summer. The new ebook collection "has really been wonderful," says library director Gretchen Abernathy -Kuck. "So much of the last few months has been stressful and negative." The ebooks are "something positive. It was something new." But the surging popularity of library ebooks also has heightened longstanding tensions between publishers, who fear that digital borrowing eats into their sales, and public librarians, who are trying to serve their communities during aonce-in-a-generation crisis. Since 2oii, the industry's big -five publishers —Penguin Random House, Hachette Book Group, HarperCollins, Simon and Schuster, and Macmillan —have limited library lending 1 /4 I . I of ebooks, either by time —two years, for example —or number of checkouts —most often, 26 or 52 times. Readers can browse, download, join waiting lists for, and return digital library books from the comfort of their home, and the books are automatically removed from their devices at the end of the lending period. The result: Libraries typically pay between $2o and $65 per copy —an industry average of $40, according to one recent surveX—compared with the $15 an individual might pay to buy the same ebook online. Instead of owning an ebook copy forever, librarians must decide at the end of the licensing term whether to renew. The rising demand for digital materials has prompted some librarians to shift what they buy, even as they fear shrinking budgets amid the economic downturn. A recent survey of 400 librarians in the US and Canada found that one-third are spending less on physical books, audiobooks, and DVDs, and more on digital versions since the pandemic began. Twenty-nine percent have had their budgets frozen or reduced. Publishers' licensing terms make it "very difficult for libraries to be able to afford ebooks. Michelle Jeske, president, Public Library Association But the publishers' licensing terms make it "very difficult for libraries to be able to afford ebooks," says Michelle Jeske, director of the Denver Public Library and president of the Public Library Association. "The pricing models don't work well for libraries." Between January and July, the Denver system saw 212,000 more books downloaded than the same period last year, a 17 percent increase. Last year, Macmillan took an additional step, limiting each library system to only a single digital copy of a new title —at half its usual price —until it had been on the market for two months. Macmillan CEO John Sargent said he worried there was too little friction in library ebook lending. "To borrow a book in [the pre -digital days] days required transportation, returning the book, and paying those pesky fines when you forgot to get them back on time," he wrote in a letter announcing the policy. "In today's digital world there is no such friction in the market." Many librarians, arguing the Macmillan policy hurt large urban systems that already struggle to keep up with demand for new and noteworthy books, organized to boycott the publisher. But in mid -March, days after libraries around the country began to close, Macmillan dropped the policy. "There are times in life when differences should be put aside," Sargent wrote, in a memo, A spokesperson for Macmillan declined to comment. 2/4 4 D-5 Librarians argue that digital lending promotes sales in the long run, by introducing readers to authors whose books they might not have bought otherwise. Research by the OverDrive- funded organization Panorama Project suggests that library book clubs, and the marketing that goes with them, boost or don't affect sales of the same book title. This year, for example, ebook sales were up 7.6 percent through June, according to the NPD Group. The Panorama Project is conducting more thorough research on the issue. "I think one of the things we'll see in the postmortem of this year is that the importance of libraries is going to stand out," says Guy LeCharles Gonzalez, the project leader for the Panorama Project. "Any publisher that gets out of 202o not missing their budgets too much —they're going to owe that to libraries" (also, he say, Amazon). Some publishers have made changes during the pandemic. Penguin Random House just extended through the end of the year a program that allows libraries to license ebooks and audiobooks for a year at half the price they usually pay. That makes it easier for a library to, say, load up on licenses for a popular bestseller and then let them go when patrons no longer demand as many copies. (A Random House spokesperson didn't respond to a request for comment.) Many publishers have also created one-off pandemic- or social - justice -related programs, freeing up titles for newly curious readers. Some smaller publishers still allow libraries to license ebooks in perpetuity. Amazon's publishing arm does not sell digital copies of its books to public libraries. But the tension between libraries and publishers remains. Libraries want more flexibility, and to assure that they'll have their collections for a long time, says Michael Blackwell, the director of St. Mary's County Library in Maryland and the program director for the advocacy group Readers First. "Whether or not [the pandemic] is going to convince the publishers to work better with us, I don't know," he says. "Frankly, I am skeptical." At the same time, Jeske and others worry about shifting too much of their collections online, because some residents don't have access to ebook readers, laptops, or Wi-Fi. Librarians in Denver have taken their laptop and free Wi-Fi program outside, where they hope ventilation and distance will protect everyone against the virus. They wipe down borrowed laptops between uses. The debate has attracted attention in Washington. The House Antitrust Subcommittee last year launched an investigation of competition in the digital marketplace, and subcommittee chair Representative David Cicilline (D—Rhode Island) has met with library advocates. "The whole issue of this negotiation [between libraries and publishers] over the last decade derives from a place where libraries have almost no rights in the digital age," says Alan Inouye, the senior director of public policy and government relations at the American Library Association. "In the longer run, there needs to be a change in the environment or in the game. That means legislation or regulation." 3/4 Iowa City Public Library to focus on DEI, alternatives to police intervention in new strategic plan 4Ddai lviowan.com/2020/10/04/iowa-city-pu bl ic-library-to-focus-on-dei-alternatives-to-Police-intervention-i n-new- strateaic-plan The plan commits to more resources dedicated to underrepresented populations and an intention to rely less on police for library policy violations. �+ _.. Am- AL' .41 P. Hannah Kinson fbo "—polo i The Iowa City Public Library is seen on Monday, September 16, 2019. The new energy kits available at the library are encouraging efforts towards an energy -efficient home. Brian Grace, News Reporter October 4, 2020 The Iowa City Public Library is working toward committing 30 percent of library resources to BIPOC communities by fisca12022 and looking for alternatives to police intervention for library policy violations. 1 /4 4 D-7 The Iowa City Public Library released its strategic plan for 2021-23 on Sept. 23, which outlined these objectives. Director Elsworth Carman said the objective to commit a certain percentage of resources for and with BIPOC populations was a response to the Black Lives Matter movement and an acknowledgement that public libraries can do more to represent their communities. He said this objective would be difficult to measure, but that it was important to name the objective's intention from the beginning. "The key word to me in that whole statement is the `with,"' Carman said. "It's not the idea that we'll have a bunch of librarians thinking, `Oh, what program can I do that will draw more people of colorT It's more thinking about how can we engage community members in the creation of our programs, and in the decision -making around our collections to make sure that those voices are heard and amplified." Carman said the plan gives the library a year to develop a framework for how it will measure progress on the objective. "We track a tremendous amount of data at the library about what we spend our money on, who we serve, and how we serve them," Carman said. "So, some pieces of this will be much easier than others ... I think programming and other non-physical item -based services will be much trickier." President of the Library Board of Trustees Wesley Beary said the search for alternatives to involving police for Library Use Policy violations comes from an understanding that police involvement can sometimes unnecessarily escalate situations that can be resolved in other ways. "Trying to do what we can to resolve things in a way that will avoid that escalation seems like a good way to better keep the peace and avoid potential issues," Beary said. "There are already issues happening, so just trying to make sure that we do what we can to resolve them in a way that is not worse than the problem itself." Carman said the point of this objective was to move police intervention further down on the library's list of issue -resolution strategies, but that the objective does not mean the library is cutting ties with the police. "When I was writing it, I was very aware that it could read as if we're trying to make a departure from partnering with the police or something like that, and that's not the case," Carman said. 2/4 • Iowa Freedom Riders organizer Raneem Hamad said she was glad to see parts of the community addressing and taking action on the future of police intervention, but was disappointed the library wasn't ending its partnership with the police entirely. "I wish it was more confident action in terms of completely cutting ties, but I also appreciate the work that folks are doing," Hamad said. Carman said the library was originally slated to create afive-year plan but shifted to a three-year framework when COVID-19 caused it to close earlier this year. Though recent events, such as the Black Lives Matter movement, highlighted the need to include objectives that focused on social justice, Carman said significant community feedback as early as the fall of 2019 had already pointed the library in that direction. "We heard a lot of comments from the community about interest in social justice, interest in equity, interest in diversity, and making sure that community resources were used in a way that all people felt welcome," Carman said, "and that it would speak to everyone in the community and not just a specific group." 3/4 5-1 President's Report October 221 2020 Regular Meeting of the Library Board of Trustees Greetings everyone, I hope this finds you well. I wanted to share a debrief from my ILA Vision 2020 conference experience. First, I wanted to highlight our own representation at the conference. Thanks to Robin Paetzold for helping with the speaker's committee and congratulations to both Elsworth and Hannah who were selected as speakers. Elsworth presented (Trans) gen der -Affirm in g Library Practices: From Patron Records to Restrooms, and Beyond and Hannah co -presented Fostering Public Health -Public Library Collaborations. It was great to see and hear you representing us so well. In addition to Elsworth and Hannah's content, I also took time over the last few days to watch these sessions: Virtual Programming in the Age of Social Distancing; Libraries and Fitbits and Board Games, Oh My!; So Really: What *is* Intellectual Freedom; and Little Leaders Everywhere: How to Teach Leadership through Picture Books. I'd love to discuss takeaways with others if anyone is interested. Next month, we will be appointing this year's Director's evaluation committee. The appointment begins at the November meeting and will culminate in delivering the evaluation during the February meeting. If you have any questions, and especially if you would be interested in participating, please reach out to me soon 9A-1 IOWA CITY rjW PUBLIC LIBRARY Receipts FY21 compared to FY20 YTD Q1 FY20 Q1 FY21 % Change FY21 Budget % Received General Fund Fines, Fees, etc. $22,687 $1,186 -94.8% $50,000 2.4% Vending, etc. $675 $0 0.0% $1,910 0.0% General Fund Total $23,363 $1,186 -94.9% $51,910 2.3% Enterprise Fund Photocopies $848 $13 -98.4% $3,100 0.4% Electronic Printing/Debit Card $3,174 $2 -99.9% $11,550 0.0% Counter/Cloth bag/Misc $426 $0 0.0% $1,630 0.0% Recycle $0 $0 0.0% $220 0.0% Enterprise Fund Total $4,448 $15 -99.7% $16,500 0.1 % Lost & Damaged $4,024 $572 -85.8% $0 0.0% Lost & Damaged Total $4,024 $572 -85.8% $0 0.0% State Funds Open Access / Access Plus $0 $0.0 0.0% $48,240 0.0% Enrich Iowa/Direct State Aid $0 $21,460 100.0% $21,340 100.6% State Fund Total $0 $21,460 0.0% $69, 580 30.8% r-I • •� o • 4-1 coo' • • • O N O N O M N E-i N U� go 0 w> 0� >-IF3 u N N Ix Jy td -rl a LO l- cM rl O O �--I N N O O N p N *-� 4) RV r-I ix .--I r—I O -,--I w O 0 r-I N W E-i E-i w U 9 w co -H O �9 M 0 -H U) -H -H O O Ln Ln O o\° O M M M 00 co M O O O Ln - r-I a w x o Q0 M �D a o � �I H O W L Q Ln O �Q w a� - r-I b7' Q O c- N M rl 0 -H U) -H - r-I O O Ln Ln O a\o O O O N O Ln L0 0 N O Ln (M L0 m w a - r-I a � w x o F- N � �I H M U o p� O Ln O Ln O Q r--� w 0 H -H - r-I O 7-1 Ln Ln O N d" 00 O O N di 00 O I x w 0 r-I 0 G) r-i w x U co 0 o x O T--1 N M r-I r-I 0 o � �I O O O Ln N Ln M O r-I �I M rl 0 -H co -r-I - r-I fo -r-I O O Ln Ln O O 6l I C� O 6l I • o • 4-1 coo' • r r r O N O N 04 N N O r-I h HN U:j 0 00 H P4 w> 0 $4 E♦ A H -rl Ua LO r-I l- M r-I O O r-I N N O O N 14 N ,**-� N Ro r-I a r-I r-I 0 -,--I w a r-I 41 Q E-1 W �l W �i E♦ U Q > H w> � a4 W U) z E♦ HF] W z aH 0 co W a� u co r—i r—I O x p O H O O Q0 O -r� co co -r-1 rl -H F, co - r-I 0 0 Ln O o\° o\° o\° o\° O m O O d' I� (Y-) Cn N (Y-) O O Ln P- O r-I LC) O 61 00 M 00 dl d1 �I 00 r-I CY O ('7 ('7 (y) N I CY I I I 0 0 LC) Cn O 61 N d" d" (n N 00 O O � I I I O O O O1 Cal 7--1 00 6) G) L I Ln I I I O O O O F- o 0 0 (7) N r--i 00 Ol Ol L C� r-I di M I Ln I I I 1x x co p O U) w p H W U W W o �7 W Cn 00 Cn Cal O U o O L Ln O H T- x O -r� co co - r-1 rl H F, (d - r-I O 0 Ln Ln O c C c r- r- c r- r- c LC LC c r-- O -r-I co H 1~ H m H 0 0 Ln Ln O -r-I x � a� r-I O r-1 rl �D r-I (70 o O �9 �-4 M N (Y') S' o O O o rn Ln 7-1 L O (� T-1 (-n O -r-I co U) -r-I - r-I co - r-I 0 0 Ln Ln O cYf • o • E T 4-1 coo' see • • , r O N N M H h >-I .. 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O N. rl . m . ::1- . o . M . rl r� N M N rl Q� Ln to -cn- -ch jjj -tn- -tn- -tn- -t/n- -c/)- -t/)- -cn- -tn- -v)- 4j)- •Vl- Ln +-j Ln .� N — .� Q Q c6 L Ln . un V Ln Q E LU U V) h0 06 = s U CO b-0 �. V) cn N 4 J Co C: Q Sz O Q cr3 N CO 0 V) -0 0 Ln 0- 0 Ln c " -2 C: +-+ c6 N C6 U — Q V :_' + O � U cn ate-+ c6 s U cn cn U cn O Q _ O Ln to L/) O L= LO a 0 0 0 O O O O O O O O 00 r-1 -::5- Ln N rl N -qt F, rl rl N l0 m 400 O O O O rl rl O O rl (�I M M M O N N N Ln Ln M W M M M M Ol H Ln Ln Ln Ln Ln Ln w w t,0 lD tD t,0 <D m L 10A-1 i0ft,* 1WA CITY rjiW PUBLIC LIBRARY FY21 Output Statistics- Quarterly Report Q1 Q2 Q3 Q4 YTD Last YTD % Change Library Services: Provide library facilities, materials, and equipment. A. Downtown Building Use Total Hours Open 0 0 0 0 0 860 -100.0% People into the Building 0 0 0 0 0 168,890 -100.0% Average Number Per Hour 0.0 0.0 0.0 0.0 0.0 196 -100.0% Bookmobile Use Bookmobile Total Hours Open 0 0 0 0 0 217 -100.0% People on Bookmobile 0 0 0 0 0 5,257 -100.0% Average Number per Hour 0 0 0 0 0 24 -100.0% Total Downtown & Bookmobile Hours Open 0 0 0 0 0 1,077 -100.0% Total People Downtown & on Bookmobile 0 0 0 0 0 174,147 -100.0% Total Average Number per Hour 0 0 0 0 0 162 -100.0% B. Meeting Rooms Number of Non -Library Meetings 0 0 0 0 0 393 -100.0% Estimated Attendance 0 0 0 0 0 5,362 -100.0% Equipment Set-ups 0 0 0 0 0 0 0.0% Group Study Room Use 0 0 0 0 0 1,403 -100.0% Lobby Use 0 0 0 0 0 2 -100.0% C. Equipment Usage Photocopies by Public 318 0 0 0 318 6,945 -95.4% Pay for Print Copies 0 0 0 0 0 25,082 -100.0% % Checkouts by Self -Check 0.0% 0.0% 0.0% 0.0% 0.0% 71.7% -100.0% DOT Kiosk Usage 0 0 0 0 0 325 -100.0% * FY20 pay for print copies data in September is an average of July and August due to technical issues. D. Downtown Use of Electronic Materials Listening/Viewing/Tablets/Laptops Sessions 0 0 0 0 0 2,789 -100.0% E. Ride 'N' Read Bus Passes Distributed Downtown 0 0 0 0 0 1,369 -100.0% F. Services During Library Closure Patrons Using Mail 4,704 0 0 0 4,704 0 0.0% Patrons Using Curbside 10,137 0 0 0 10,137 0 0.0% Items Checked Out 48,383 0 0 0 48,383 0 0.0% Materials Paged 37,177 0 0 0 37,177 0 0.0% Missed Curbside Appointments 561 0 0 0 561 0 0.0% Hours Assisting Patrons (Curbside, Chat, & Switchboard) 548 0 0 0 548 0 0.0% Lending Services: Lend materials for home, school, and office use. A. Circulation Downtown 182,350 0 0 0 182,350 33S,890 -45.7% (Materials plus equipment; includes eAudio; does not include items circulated in-house.) Percent AIM Circulation Downtown 1.40% 0.00% 0.00% 0.00% 1.40% 0.00% 0.00% Circulation on Bookmobile 156 0 0 0 156 8,098 -98.1% Percent AIM Circulation on Bookmobile 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% *Beginning June 19, 2020 the Bookmobile collection was used to fulfill holds downtown. Total Circulation Downtown & Bookmobile 182,506 0 0 0 182,506 343,988 -46.9% Percent AIM Total Circulation Downtown & Bookmobile 1.40% 0.00% 0.00% 0.00% 1.40% 0.00% 0.00% Average Total Circulation Downtown & Bookmobile Per Hour 0 0 0 0 0 391 -100.0% B. Circulation by Type of Material (Includes downloads, does not include mending, lost, etc.) Adult Materials 137,314 0 0 0 137,314 234,966 -41.6% Children's Materials 45,880 0 0 0 45,880 111,041 -58.7% Percent Children's 25.2% 0.0% 0.0% 0.0% 25.2% 33.1% -23.9% Non -Print 20,367 0 0 0 20,367 97,095 -79.0% Percent Non -print 11.2% 0.0% 0.0% 0.0% 11.2% 28.9% -61.4% Equipment loans 98 0 0 0 98 203 -51.7% Page 1 10A-2 Q1 Q2 Q3 Q4 YTD Last YTD % Change Downloads 82,953 0 0 0 82,953 63,588 30.5% C. Circulation by Residence of User (Downtown & Bookmobile) 182,506 0 0 0 182,506 343,988 -46.9% (Materials plus equipment; includes downloads; does not include items circulated in-house.) Iowa City 153,867 0 0 0 153,867 264,028 -41.7% Local Contracts Hills 523 0 0 0 523 945 -44.7% Hills as % of All 0.29% 0.0% 0.0% 0.0% 0.29% 0.27% 4.3% Johnson County (Rural) 14,377 0 0 0 14,377 26,149 -45.0% Johnson County as % of All 7.88% 0.0% 0.0% 0.0% 7.88% 7.60% 3.6% Lone Tree 624 0 0 0 624 1,151 -45.8% Lone Tree as % of All 0.34% 0.00% 0.00% 0.00% 0.34% 0.33% 2.2% University Heights 2,881 0 0 0 2,881 3,502 -17.7% University Heights as % of All 1.58% 0.00% 0.00% 0.00% 1.58% 1.02% 55.1% Total Local Contracts 18,405 0 0 0 18,405 31,747 -42.0% State Contracts - Open Access Coralville 4,098 0 0 0 4,098 16,850 -75.7% Cedar Rapids 170 0 0 0 170 1,809 -90.6% Other Open Access 5,800 0 0 0 5,800 22,490 -74.2% Total Open Access 10,068 0 0 0 10,068 41,149 -75.5% Open Access as % of All 5.5% 0.0% 0.0% 0.0% 5.5% 12.0% -53.9% D. InterLibrary Loans Loaned to Other Libraries 227 0 0 0 227 299 -24.1% Percent of Requests Filled 31.3% 0.0% 0.0% 0.0% 31.3% 24.5% 28.0% Total Borrowed From Other Libraries 395 0 0 0 395 900 -56.1% Percent of Requests Filled 82.1% 0.0% 0.0% 0.0% 82.1% 87.0% -5.7% Books/Periodicals/AV Borrowed 392 0 0 0 392 892 -56.1% Photocopy Borrow Requests Filled 3 0 0 0 3 8 -62.5% E. Reserves Placed - Materials *Overdrive has not reported reserve information since July 2020. F. Downloadable Media Resident Cards By Area Iowa City Hills Johnson County Lone Tree University Heights Total Student AIM Cards by Area Iowa City Hills Johnson Count Lone Tree University Heights Open Access Total All Cards by Area Iowa City Hills Johnson Count Lone Tree University Heights Open Access Total By Demographic Adult Children's Total Number of Items Owned (Cumulative) E-Audio Items Available E-Book Items Available E-Music E-Magazines E-Newspapers Total Items 52,361 0 0 0 52,361 33,579 55.9% 71,018 0 0 0 71,018 56,718 25.2% 229 0 0 0 229 120 90.8% 7,374 0 0 0 7,374 6,116 20.6% 96 0 0 0 96 96 0.0% 1,714 0 0 0 1,714 538 218.6% 80,431 0 0 0 80,431 63,588 26.5% 2,247 0 0 0 2,247 0 0.0% 165 0 0 0 165 0 0.0% 2 0 0 0 2 0 0.0% 0 0 0 0 0 0 0.0% 103 0 0 0 103 0 0.0% 5 0 0 0 5 0 0.0% 2,522 0 0 0 2,522 0 0.0% 73,265 0 0 0 73,265 56,718 29.2% 394 0 0 0 394 120 228.3% 7,376 0 0 0 7,376 6,116 20.6% 96 0 0 0 96 96 0.0% 1,817 0 0 0 1,817 538 237.7% 5 0 0 0 5 0 0.0% 82,949 0 0 0 82,949 63,588 30.4% 71,309 0 0 0 71,309 59,332 20.2% 11,644 0 0 0 11,644 4,256 173.6% 82,953 0 0 0 82,953 63,588 30.5% 10,849 0 0 0 10,849 10,977 -1.2% 19,447 0 0 0 19,447 20,253 -4.0% 47 0 0 0 47 45 4.4% 121 0 0 0 121 112 8.0% 1 0 0 0 1 1 0.0% 30,465 0 0 0 30,465 31,388 -2.9% Page 2 10A-3 Q1 Q2 Q3 Q4 YTD Last YTD % Change Information Services: Furnish information, reader advisory, and reference assistance. A. Reference Questions Answered 2,324 0 0 0 2,324 11,437 -79.7% Reference Questions Reference Desk 718 0 0 0 718 3,850 -81.4% Help Desk 0 0 0 0 0 3,202 -100.0% Curbside Questions 449 0 0 0 449 0 0 Switchboard 1,112 0 0 0 1,112 1,200 -7.3% Bookmobile 0 0 0 0 0 293 -100.0% Drop -In Tech Help (Public) 0 0 0 0 0 114 -100.0% On -Call Tech Help Public 0 0 0 0 0 72 -100.0% Total Tech Help Questions 0 0 0 0 0 115 -100.0% Children's Desk Reference Questions 16 0 0 0 16 2,649 -99.4% Request to Pull Books (Community) 29 0 0 0 29 14 107.1% Total Children's Questions 45 0 0 0 45 2,663 -98.3% B. Electronic Access Services Computer Services Pharos Internet (Downtown In House computer use) 0 0 0 0 0 19,749 -100.0% Wifi Internet Use Downtown 0 0 0 0 0 264,751 -100.0% Total Internet Use 0 0 0 0 0 284,500 -100.0% * FY20 Pharos data for September is an average of July and August due to technical issues. Website Access ICPL Website # Pageviews of Homepage 79,278 0 0 0 79,278 100,928 -21.5% # Pageviews of Entire Site (Doesn't include catalog) 252,103 0 0 0 252,103 228,002 10.6% # Visits (Does include catalog) 128,997 0 0 0 128,997 148,210 -13.0% Catalog Access # Pageviews for ICPL Catalog 459,683 0 0 0 459,683 426,443 7.8% # Pageviews for Overdrive 533,485 0 0 0 533,485 412,543 29.3% Total Catalog Access 993,168 0 0 0 993,168 838,986 18.4% *Overdrive does not count pageviews through the Libby or Overdrive Apps. ICPL Mobile App Use 0 0 0 0 0 46,291 -100.0% *Unable to retrieve mobile app data since October 2019 External Sites # Pageviews for Beanstack 12,265 0 0 0 12,265 14,228 -13.8% Total Website Access 1,257,536 0 0 0 1,257,536 1,127,507 11.5% Subscription Databases Accessed Total In -House 4,465 0 0 0 4,465 1,373 225.2% Total Remote 77,151 0 0 0 77,151 73,543 4.9% TOTAL 81,616 0 0 0 81,616 74,916 8.9% C. Total Switchboard Calls Received Total Library Calls 4,776 0 0 0 4,776 4,090 16.8% Other Questions (Directional and account questions, meeting room booking, email added FY16.) 6,204 0 0 0 6,204 4,430 40.0% Transferred Calls 188 0 0 0 188 750 -74.9% Pamphlets Distributed Downtown 995 0 0 0 995 4,625 -78.5% State/Federal Tax Forms Distributed • • • • • • • • • 0 0 0 0.0% Alerting Services: Promote awareness of the library and use of its resources. A. Publications Number of Publications Printed (Jobs) 15 0 0 0 15 91 -83.5% Copies Printed for Public Distribution 19,561 0 0 0 19,561 91,829 -78.7% Number of Online Newletters Subscribers 3,128 0 0 0 3,128 2,600 20.3% Number of Online Newsletter Distribution 1,912 0 0 0 1,912 12,960 -85.2% C. Displays 0 0 0 0 0 15 -100.0% In -House 0 0 0 0 0 12 -100.0% Other Groups 0 0 0 0 0 3 -100.0% Off -site locations 0 0 0 0 0 0 0.0% E. The Library Channel Total ICPL Productions 0 0 0 0 0 22-100.0% Programs Cablecast 0 0 0 0 0 24-100.0% *ICPL stopped airing library programs on cable television April 4th, 2019. Page 3 10A-4 Q1 Q2 Q3 Q4 YTD Last YTD % Change F. Homepage/ Social Media Homepage Banner Posts 39 0 0 0 39 46 -15.2% Homepage Banner Clicks 386 0 0 0 386 537 -28.1% Media Releases Sent 156 0 0 0 156 12 1200.0% Facebook, Twitter, Pinterest Followers (Cumulative) 16,215 0 0 0 16,215 14,890 8.9% New Facebook, Twitter, and Pinterest Followers 30,475 0 0 0 30,475 196 15448.5% Outreach Services: Provide library service to people who cannot get to the library building. A. At Home Services Packages Sent 383 0 Items Loaned (No renewals) 1,562 0 Registered At Home Users (Cumulative) 216 0 New Users Enrolled 16 0 People Served (Average of monthly count) 48 0 B. Jail Service People Served 39 0 Items Loaned (No renewals) 150 0 C. Deposit Collections Locations (Cumulative) 0 0 Items Loaned 90 0 Items Added to Permanent Collections 90 0 D. Remote Bookdrop Use Remote as Percent of All Items Checked In 0.0% 0.0% *Does not include renewals or in-house. Group and Community Services: Provide library service to groups, agencies, and organizations. A. Adult Programs In -House Programs 15 0 In -House Attendance 195 0 Outreach Programs 0 0 Outreach Attendance 0 0 B. Young Adult Programs In -House Programs 0 0 In -House Attendance 0 0 Outreach Programs 6 0 Outreach Attendance 74 0 C. Children's Programs In -House Programs 103 0 In -House Attendance #DIV/0! #DIV/0! Outreach Programs 0 0 Outreach Attendance 0 0 D. Library Tours and Classes Number 9 0 Attendance 83 0 0 0 383 450 -14.9% 0 0 1,562 1,525 2.4% 0 0 216 210 2.9% 0 0 16 16 0.0% 0 0 48 47 1.4% 0 0 39 400 -90.3% 0 0 150 1,268 -88.2% 0 0 0 14 -100.0% 0 0 90 90 0.0% 0 0 90 677 -86.7% 0.0% 0.0% 0.0% 18.0% -100.0% 0 0 15 52 0 0 195 850 0 0 0 43 0 0 0 481 0 0 0 93 0 0 0 2,078 0 0 6 4 0 0 74 12 0 0 103 225 #DIV/0! #DIV/0! #DIV/0! 11,104 0 0 0 68 0 0 0 1,503 0 0 9 10 0 0 83 48 E. Consulting for Area Groups 0 0 0 0 0 0 Control Services: Maintain library resources through borrower registration, overdue notices, equipment training, and controlling valuable materials. A. Library Cards Issued 849 0 0 0 849 2,007 Iowa City 641 0 0 0 641 1,548 Percent Iowa City 75.5% 0.0% 0.0% 0.0% 75.5% 77.1% Local Contracts Hills 2 0 0 0 2 3 Johnson County (Rural) 34 0 0 0 34 61 Lone Tree 3 0 0 0 3 11 University Heights 5 0 0 0 5 4 State Contract - Open Access Coralville 35 0 0 0 35 120 Cedar Rapids 8 0 0 0 8 24 Other Open Access 121 0 0 0 121 236 Total Open Access 164 0 0 0 164 380 Open Access as % of All 19.3% 0.0% 0.0% 0.0% 19.3% 18.9% B. Total Registered Borrowers (Cumulative) 47,470 0 0 0 47,470 51,293 # At Home Users Registered (Cumulative) 216 0 0 0 216 210 # AIM Users (Cumulative) 14,420 0 0 0 0 0 *AIM library cards are not counted as registered borrowers, and are not included in total registered borrowers. C. Overdue Notices Items Searched to Verify Claim of Return 91 0 0 0 91 48 Total First Notices (Items) 0 0 0 0 0 19,365 Total Second Notices (Items) 0 0 0 0 0 6,228 Bills -Public (Items) 0 0 0 0 0 2,389 -71.9% -77.1% 100.0% 100.0% 100.0% 100.0% 50.0% 516.7% -54.2% #DIV/0! -100.0% -100.0% -13.7% 72.0% 0.0% -57.7% -58.6% -2.1% -33.3% -44.3% -72.7% 25.0% -70.8% -66.7% -48.7% -56.8% 2.0% -7.5% 2.9% 0.0% Page 4 10B-1 4ftuffiw ' I WA CITY A,- PUBLIC LIBRARY FY21 Circulation by Area & Agency Q1 Q2 6 MO Q3 9 MO Q4 YTD LYTD % CHG Iowa City General Iowa City 78,347 0 0 0 0 0 78,347 209,960 -62.7% Downloads + Streaming 73,265 0 0 0 0 0 73,265 56,718 29.2% Temporary 27 0 0 0 0 0 27 172 -84.3% Public schools 0 0 0 0 0 0 0 13 -100.0% Private schools 0 0 0 0 0 0 0 56 -100.0% Preschool/Daycare 59 0 0 0 0 0 59 598 -90.1 % Non-profit organizations 0 0 0 0 0 0 0 186 -100.0% Business 0 0 0 0 0 0 0 6 -100.0% City departments 2 0 0 0 0 0 2 2 0.0% State/Federal agencies 0 0 0 0 0 0 0 0 0.0% University of Iowa departments 0 0 0 0 0 0 0 0 0.0% At Home 1,550 0 0 0 0 0 1,550 1,504 3.1% Interlibrary loan 524 0 0 0 0 0 524 420 24.8% Deposit collections/Nursing Homes 99 0 0 0 0 0 99 189 -47.6% Jail patrons 150 0 0 0 0 0 150 1,268 -88.2% Total Iowa City 154,023 0 0 0 0 0 154,023 271,092 -43.18% Local Contracts Johnson County General 6,826 0 0 0 0 0 6,826 20,012 -65.9% Downloads 7,539 0 0 0 0 0 7,539 6,116 23.3% Preschool/Daycare 0 0 0 0 0 0 0 0 0.0% At Home 12 0 0 0 0 0 12 21 -42.9% Total Johnson County 14,377 0 0 0 0 0 14,377 26,149 -45.0% Hills General 292 0 0 0 0 0 292 825 -64.6% Downloads 231 0 0 0 0 0 231 120 92.5% At Home 0 0 0 0 0 0 0 0 0.0% Total Hills 523 0 0 0 0 0 523 945 -44.7% Lone Tree General 528 0 0 0 0 0 528 1,055 -50.0% Downloads 96 0 0 0 0 0 96 96 0.0% At Home 0 0 0 0 0 0 0 0 0.0% Total Lone Tree 624 0 0 0 0 0 624 1,151 -45.8% University Heights General 1,064 0 0 0 0 0 1,064 2,964 -64.1% Downloads 1,817 0 0 0 0 0 1,817 538 237.7% At Home 0 0 0 0 0 0 0 0 0.0% Total University Heights 2,881 0 0 0 0 0 2,881 3,502 -17.7% Total Local Contracts 18,405 0 0 0 0 0 18,405 31,747 -42.0% State Contract Reciprocal/Open Access Johnson County Libraries Coralville 4,098 0 0 0 0 0 4,098 16,850 -75.7% North Liberty 2,927 0 0 0 0 0 2,927 8,651 -66.2% Oxford 37 0 0 0 0 0 37 29 27.6% Solon 388 0 0 0 0 0 388 1,665 -76.7% Swisher 18 0 0 0 0 0 18 66 -72.7% Tiffin 288 0 0 0 0 0 288 1,203 -76.1 % AIM Downloads (None from North Liberty or Coralville) 5 0 0 0 0 0 5 0 0.0% All Other Libraries Ainsworth 0 0 0 0 0 0 0 0 0.0% Albia 0 0 0 0 0 0 0 0 0.0% Altoona 0 0 0 0 0 0 0 0 0.0% Y:\Elyse\Board of Trustees\2020 Meetings\October 2020\Q1FY21circareaagency Page 1 10B-2 FY21 Circulation by Area & Agency Q1 Q2 6 MO Q3 9 MO Q4 YTD LYTD % CHG Ames 0 0 0 0 0 0 0 1 -100.0% Anamosa 18 0 0 0 0 0 18 10 80.0% Ankeny 15 0 0 0 0 0 15 66 -77.3% Atkins 0 0 0 0 0 0 0 13 -100.0% Belle Plaine 0 0 0 0 0 0 0 0 0.0% Bennett 0 0 0 0 0 0 0 0 0.0% Bettendorf 0 0 0 0 0 0 0 15 -100.0% Birmingham 0 0 0 0 0 0 0 12 -100.0% Blairstown 0 0 0 0 0 0 0 0 0.0% Bloomfield 19 0 0 0 0 0 19 90 -78.9% Boone 0 0 0 0 0 0 0 0 0.0% Brooklyn 0 0 0 0 0 0 0 0 0.0% Burlington 1 0 0 0 0 0 1 25 -96.0% Carroll 0 0 0 0 0 0 0 0 0.0% Cascade 0 0 0 0 0 0 0 0 0.0% Cedar Falls 13 0 0 0 0 0 13 46 -71.7% Cedar Rapids 170 0 0 0 0 0 170 1,809 -90.6% Center Point 0 0 0 0 0 0 0 0 0.0% Central City 0 0 0 0 0 0 0 0 0.0% Chariton 0 0 0 0 0 0 0 0 0.0% Charles City 0 0 0 0 0 0 0 0 0.0% Clarence 0 0 0 0 0 0 0 2 -100.0% Clinton 0 0 0 0 0 0 0 0 0.0% Clive 0 0 0 0 0 0 0 0 0.0% Columbus Jct 8 0 0 0 0 0 8 120 -93.3% Conesville 0 0 0 0 0 0 0 0 0.0% Cornell College 133 0 0 0 0 0 133 771 -82.7% Council Bluffs 0 0 0 0 0 0 0 0 0.0% Crawfordsville 0 0 0 0 0 0 0 0 0.0% Dallas Center 0 0 0 0 0 0 0 0 0.0% Davenport 1 0 0 0 0 0 1 41 -97.6% Decorah 1 0 0 0 0 0 1 0 0.0% Denison 0 0 0 0 0 0 0 0 0.0% Des Moines 0 0 0 0 0 0 0 8 -100.0% Donnelson 0 0 0 0 0 0 0 0 0.0% Dubuque 0 0 0 0 0 0 0 3 -100.0% Dunkerton 0 0 0 0 0 0 0 0 0.0% Earlham 0 0 0 0 0 0 0 0 0.0% Eldon 0 0 0 0 0 0 0 22 -100.0% Elkader 0 0 0 0 0 0 0 0 0.0% Ely 0 0 0 0 0 0 0 108 -100.0% Estherville 0 0 0 0 0 0 0 0 0.0% Fairfax 0 0 0 0 0 0 0 107 -100.0% Fairfield 6 0 0 0 0 0 6 355 -98.3% Fort Dodge 0 0 0 0 0 0 0 0 0.0% Fort Madison 0 0 0 0 0 0 0 3 -100.0% Gilman 0 0 0 0 0 0 0 41 -100.0% Glenwood 0 0 0 0 0 0 0 0 0.0% Grandview 0 0 0 0 0 0 0 0 0.0% Grimes 0 0 0 0 0 0 0 0 0.0% Grinnell 0 0 0 0 0 0 0 48 -100.0% Guthrie Center 0 0 0 0 0 0 0 0 0.0% Hedrick 0 0 0 0 0 0 0 0 0.0% Hiawatha 2 0 0 0 0 0 2 24 -91.7% Independence 0 0 0 0 0 0 0 0 0.0% Indianola 0 0 0 0 0 0 0 0 0.0% Johnston 0 0 0 0 0 0 0 0 0.0% Kalona 165 0 0 0 0 0 165 1,320 -87.5% Y:\Elyse\Board of Trustees\2020 Meetings\October 2020\Q1FY21circareaagency Page 2 10 B-3 FY21 Circulation by Area & Agency Q1 Q2 6 MO Q3 9 MO Q4 YTD LYTD % CHG Keokuk 0 0 0 0 0 0 0 0 0.0% Keosauqua 0 0 0 0 0 0 0 10 -100.0% Keota 12 0 0 0 0 0 12 20 -40.0% LeClaire 0 0 0 0 0 0 0 0 0.0% Letts 0 0 0 0 0 0 0 0 0.0% Lisbon 0 0 0 0 0 0 0 29 -100.0% Lowden 37 0 0 0 0 0 37 37 0.0% Manchester 0 0 0 0 0 0 0 5 -100.0% Maquoketa 0 0 0 0 0 0 0 8 -100.0% Marengo 98 0 0 0 0 0 98 490 -80.0% Marion 28 0 0 0 0 0 28 120 -76.7% Marshalltown 0 0 0 0 0 0 0 0 0.0% Martelle 0 0 0 0 0 0 0 0 0.0% Mason City 0 0 0 0 0 0 0 0 0.0% Mechanicsville 6 0 0 0 0 0 6 19 -68.4% Mediapolis 0 0 0 0 0 0 0 4 -100.0% Milford 0 0 0 0 0 0 0 0 0.0% Montezuma 0 0 0 0 0 0 0 3 -100.0% Monticello 0 0 0 0 0 0 0 0 0.0% Montrose 0 0 0 0 0 0 0 7 -100.0% Morning Sun 0 0 0 0 0 0 0 4 -100.0% Mount Pleasant 2 0 0 0 0 0 2 47 -95.7% Muscatine 34 0 0 0 0 0 34 180 -81.1% Nevada 0 0 0 0 0 0 0 0 0.0% New London 0 0 0 0 0 0 0 5 -100.0% Newton 0 0 0 0 0 0 0 0 0.0% North English 10 0 0 0 0 0 10 265 -96.2% Norway 0 0 0 0 0 0 0 44 -100.0% Odebolt 0 0 0 0 0 0 0 6 -100.0% Oelwein 0 0 0 0 0 0 0 0 0.0% Osceola 0 0 0 0 0 0 0 0 0.0% Oskaloosa 0 0 0 0 0 0 0 0 0.0% Ottu mwa 0 0 0 0 0 0 0 4 -100.0% Pella 0 0 0 0 0 0 0 0 0.0% Pleasant Hill 0 0 0 0 0 0 0 0 0.0% Reinbeck 0 0 0 0 0 0 0 0 0.0% Richland 0 0 0 0 0 0 0 0 0.0% Riverside 172 0 0 0 0 0 172 820 -79.0% Robins 0 0 0 0 0 0 0 0 0.0% Rockwell 0 0 0 0 0 0 0 0 0.0% Scott Co (Eldridge) 0 0 0 0 0 0 0 0 0.0% Scranton 0 0 0 0 0 0 0 0 0.0% Shellsburg 0 0 0 0 0 0 0 0 0.0% Sigourney 0 0 0 0 0 0 0 0 0.0% Sioux City 8 0 0 0 0 0 8 12 -33.3% Sioux Rapids 0 0 0 0 0 0 0 3 -100.0% South English 4 0 0 0 0 0 4 22 -81.8% Spirit Lake 0 0 0 0 0 0 0 4 -100.0% Springville 0 0 0 0 0 0 0 2 -100.0% Stanwood 0 0 0 0 0 0 0 0 0.0% Tipton 84 0 0 0 0 0 84 272 -69.1 % Toledo 0 0 0 0 0 0 0 0 0.0% Traer 0 0 0 0 0 0 0 1 -100.0% Urbandale 0 0 0 0 0 0 0 44 -100.0% Van Horne 0 0 0 0 0 0 0 0 0.0% Van Meter 0 0 0 0 0 0 0 0 0.0% Victor 0 0 0 0 0 0 0 51 -100.0% Vinton 27 0 0 0 0 0 27 0 0.0% Wapello 0 0 0 0 0 0 0 0 0.0% Washington 150 0 0 0 0 0 150 611 -75.5% Waterloo 0 0 0 0 0 0 0 12 -100.0% Waukee 0 0 0 0 0 0 0 0 0.0% Waukon 0 0 0 0 0 0 0 6 -100.0% Y:\Elyse\Board of Trustees\2020 Meetings\October 2020\Q1FY21circareaagency Page 3 N FY21 Circulation by Area & Agency Q1 Q2 6 MO Q3 9 MO Q4 YTD LYTD % CHG Waverly 0 0 0 0 0 0 0 0 0.0% Wellman 88 0 0 0 0 0 88 304 -71.1 % West Branch 460 0 0 0 0 0 460 1,978 -76.7% West Des Moines 0 0 0 0 0 0 0 1 -100.0% West Liberty 358 0 0 0 0 0 358 856 -58.2% What Cheer 0 0 0 0 0 0 0 2 -100.0% Williamsburg 111 0 0 0 0 0 111 853 -87.0% Wilton 56 0 0 0 0 0 56 444 -87.4% Winfield 0 0 0 0 0 0 0 10 -100.0% Winterset 0 0 0 0 0 0 0 1 -100.0% Winthrop 0 0 0 0 0 0 0 0 0.0% Zearing 0 0 0 0 0 0 0 0 0.0% Undefined Open Access 10 0 0 0 0 0 10 9 11.1 % Total Recip/Open Access 10,068 0 0 0 0 0 10,068 41,149 -75.5% Total Circulation 182,496 0 0 0 0 0 182,496 343,988 -46.9% (including E-Downloads, not in-house) Percent Iowa City 84.4% 0.0% 0.0% 0.0% 0.0% 0.0% 84.4% 78.8% 7.1 % Percent Hills 0.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.3% 0.3% 4.3% Percent Johnson County 7.9% 0.0% 0.0% 0.0% 0.0% 0.0% 7.9% 7.6% 3.6% Percent Lone Tree 0.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.3% 0.3% 2.2% Percent University Heights 1.6% 0.0% 0.0% 0.0% 0.0% 0.0% 1.6% 1.0% 55.1% Percent Reciprocal/Open Access 5.5% 0.0% 0.0% 0.0% 0.0% 0.0% 5.5% 12.0% -53.9% 100.0% 0.0% 0.0% 0.0% 0.0% 0.0% 100.0% 100.0% Iowa City 154,023 0 0 0 0 0 154,023 271,092 -43.2% Local Contracts 18,405 0 0 0 0 0 18,405 31,747 -42.0% Open Access 10,068 0 0 0 0 0 10,068 41,149 -75.5% In-house cards (staff use) 1,118 0 0 0 0 0 1,118 3,000 -62.7% Undefined Other 0 0 0 0 0 0 0 0 0.0% Total Spreadsheet 183,614 0 0 0 0 0 183,614 346,988 Y:\Elyse\Board of Trustees\2020 Meetings\October 2020\Q1FY21circareaagency Page 4 10C-1 IOWA- CITY PUBLIC LIBRARY FY21 Circulation by Type & Format Category YTD % Total Last YTD % of Total % Change Adult Materials General Fiction/Fiction Express 14,303 10.4% 25,096 10.7% -43.0% Mystery 41684 3.4% 81323 3.5% -43.7% Science Fiction 21267 1.7% 41590 2.0% -50.6% Book Club Kits (10 items per kit) 10 0.0% 12 0.0% -16.7% Young Adult Fiction 31340 2.4% 61170 2.6% -45.9% Comics 21557 1.9% 91276 3.9% -72.4% Large Print 11432 1.0% 31202 1.4% -55.3% Books in Other Languages 34 0.0% 329 0.1 % -89.7% Total Fiction 28,627 20.8% 56,998 24.3% -49.8% Express/Nonfiction 105 0.1 % 926 0.4% -88.7% Large Print Nonfiction 134 0.1 % 446 0.2% -70.0% 000 - General/Computers 351 0.3% 924 0.4% -62.0% 100 - Psychology/Philosophy 11284 0.9% 31019 1.3% -57.5% 200 - Religion 792 0.6% 11825 0.8% -56.6% 300 - Social Sciences 21925 2.1 % 51704 2.4% -48.7% 400 - Language 127 0.1 % 701 0.3% -81.9% 500 - Science 924 0.7% 11847 0.8% -50.0% 600 - Applied Technology 41883 3.6% 91985 4.2% -51.1 % 700 - Art & Recreation 21391 1.7% 51285 2.2% -54.8% 800 - Literature 11524 1.1 % 21258 1.0% -32.5% 900 - History & Travel 21626 1.9% 41820 2.1 % -45.5% Biography 11610 1.2% 11935 0.8% -16.8% Total Nonfiction: Adult & Young Adult 19,676 14.3% 39,675 16.9% -50.4% Magazines 104 0.1 % 11474 0.6% -92.9% Total Miscellaneous 104 0.1 % 11474 0.6% -92.9% Total Adult Print 48,407 3 5.3 % 98,147 41.8% - 50.7% Art to Go 168 0.1 % 431 0.2% -61.0% DVD (Movies/TV) 12,507 9.1 % 52,679 22.4% -76.3% Express/DVD 244 0.2% 41728 2.0% -94.8% Nonfiction DVD 11064 0.8% 31657 1.6% -70.9% Fiction on Disc 702 0.5% 21947 1.3% -76.2% Nonfiction on CD 339 0.2% 11412 0.6% -76.0% Compact Disc (Music) 21057 1.5% 91192 3.9% -77.6% Young Adult Video Games 404 0.3% 21227 0.9% -81.9% Circulating Equipment 98 0.1 % 203 0.1 % -51.7% Discovery Kits 15 0.0% 11 0.0% 36.4% Total Nonprint 17,598 12.8% 771487 33.0% -77.3% 1 10C-2 FY21 Circulation by Type & Format Category YTD % Total Last YTD % of Total % Change Adult E-Audio # Downloads 21,935 16.0% 19,219 8.2% 14.1 % Adult E-Book # Downloads 29,034 21.1 % 211728 9.2% 33.6% Adult E-Magazines 51768 4.2% 41685 2.0% 23.1 % Adult E-Music # Downloads/Local Music Project 11 0.0% 10 0.0% 10.0% Adult E-Newspapers 21944 2.1 % 41133 1.8% -28.8% Adult E-Video Streaming: Library Channel 11,617 8.5% 91557 4.1 % 21.6% Total Adult E-Downloads 71,309 51.9% 59,332 25.3% 20.2% [Total Adult Circulation 137,314 100.0% 234,966 100.0% -41.6% Children's Materials Fiction 81162 17.8% 18,719 16.9% -56.4% Comics 31162 6.9% 11,317 10.2% -72.1 % Holiday 425 0.9% 771 0.7% -44.9% jLarge Print Fiction 85 0.2% 0 0.0% 0.0% Picture: Big, Board, Easy 11,559 25.2% 31,686 28.5% -63.5% Readers 31301 7.2% 11,876 10.7% -72.2% Nonfiction & Biography 41769 10.4% 12,564 11.3% -62.0% jLarge Print Nonfiction 4 0.0% 0 0.0% 0.0% Magazines 0 0.0% 244 0.2% -100.0% Total Children's Print 311467 68.6% 871177 78.5% -63.9% Video/DVD/Blu-Ray 21036 4.4% 14,581 13.1 % -86.0% Books on Disc 232 0.5% 11064 1.0% -78.2% Read -Along set 113 0.2% 11533 1.4% -92.6% Children's Music 109 0.2% 896 0.8% -87.8% Children's Video Games 105 0.2% 672 0.6% -84.4% Read with Me Kits 50 0.1 % 141 0.1 % -64.5% Games & Toys 113 0.2% 687 0.6% -83.6% j Discovery Kits 11 0.0% 34 0.0% -67.6% Total Children's Nonprint 21769 6.0% 19,608 17.7% -85.9% j E-Audio # Downloads 31007 6.6% 11650 1.5% 82.2% j E-Book # Downloads 81637 18.8% 21606 2.3% 231.4% Total Children's E-Downloads 11,644 28.8% 41256 4.8% 173.6% Total Children's 45,880 100.0% 111,041 100.0% -58.7%11 All Circulation by Type/Format All Fiction 40,461 22.0% 87,805 25.3% -53.9% All Nonfiction and Biography 241449 13.3% 521239 15.1 % -53.2% Picture books & Readers 14,860 8.1 % 43,562 12.6% -65.9% Magazines 104 0.1 % 11718 0.5% -93.9% Total Print 79,874 43.5% 185,324 53.4% -56.9% Pa 10 C-3 FY21 Circulation by Type & Format Category YTD % Total Last YTD % of Total % Change Toys 113 0.1 % 687 0.2% -83.6% Art 168 0.1 % 431 0.1 % -61.0% DVD (Fiction, Nonfiction, & Express) 15,851 8.6% 75,645 21.8% -79.0% CD (Music) 21166 1.2% 10,088 2.9% -78.5% Books on CD (Fiction & Nonfiction) 11273 0.7% 51423 1.6% -76.5% Read -Along Set 113 0.1 % 11533 0.4% -92.6% Video Games 509 0.3% 21899 0.8% -82.4% Read with Me Kits 50 0.0% 141 0.0% -64.5% Discovery Kits .I- 1 r 26 nn 0.0% n A ni 45 n^� 0.0% n.1 ni -42.2% r A _Yni _ircuiating equipment yes U. i "�o Z_U'5 U. i vio 1.I-A Total Nonprint 20,367 11.1 % 97,095 28.0%-79.00/ Total E-Downloads 82,953 45.2% 63,588 18.3% 30.50/ Total In House/Undefined 406 0.2% 981 0.3% -58.6% Total Adult Materials (including e items) 137,314 74.8% 234,966 67.7% -41.6% Total Children's(including e items 45,880 25.0% 111,041 32.0% -58.7% Grand Total Adult + Children's + Undefined 183,600 100.0% 346,988 100.0% -47.09% 3 11 A-1 IOWA CITY PUBLIC LIBRARY 123 S. Linn St. ; Iowa City, IA 52240 319-356-5200 • icpl.org HOURS: Mon-Thurs 10-9, Fri 10-8, Sat 10-6, Sun 12-5 BOARD OF TRUSTEES Minutes of the Electronic Regular Meeting DRAFT September 24, 2020 Electronic Meeting (Pursuant to Iowa Code section 21.8) An electronic meeting was held because a meeting in person was impossible or impractical due to concerns for the health and safety of board members, staff, and the public presented by COVI D-19. Members Present: Wesley Beary, John Beasley, Kellee Forkenbrock, Robin Paetzold, Tom Rocklin, Hannah Shultz, Monique Washington. Members Absent: Carol Kirsch. Staff Present, Elsworth Carman, Karen Corbin, Melody Dworak, Alyssa Hanson, Sam Helmick, Anne Mangano, Patty McCarthy, Stacey McKim, Brent Palmer, Jason Paulios, Angela Pilkington. Call Meeting to Order. President Beary called the meeting to order at 5:04 p.m. Public Discussion. Terri Byers said the library union presented a letter of intent to bargain to the City on 9/15. Byers said, the law changed about collective bargaining for employees in 2017. The Union must be recertified and AFSCME members must vote from 11/13 to 11/27. Johnk asked if there is a simple majority. Items for Discussion/Action. FY22 Budget Discussion. The budget has a kickoff meeting in early October. The first part of the process is checking our current capital improvement projects (CIP) and they are on track. We will add new CIP projects if necessary. Carman said department heads have not been instructed to cut anything specifically. Carman said there are two areas where we will allocate more; Facilities Services for cleaning supplies and PPE, and, if we plan to continue mailing items to patrons, an increase in our mailing budget. Johnk was surprised that we have not received a financial hit. Carman believes we may not be far enough from the closure to realize the effects from the pandemic. All the data is not in; the City is transparent and proactive and they will talk us through if changes happen. Carman anticipates the budget will look a bit different but does not know how at this point. Staff Reports. Director's Report. Carman pointed out this month would have been a CAS department report. It was deferred so Sam Helmick, our new Coordinator of Community & Access Services, can have a little bit If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.og. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 1 11 A-2 more ground under their feet. Carman welcomed Sam and expressed how glad we are to have them on our team. There was a brief conversation about library services beginning October 6. Departmental Reports. McCarthy said she has received 15 reservations at the $125 level. Please let her know if you did not receive the Window newsletter. In response to a question about how much of the $125 the library receives, McCarthy said $45 fair market value; $40 goes to Brix, $5 covers the cost of the event. Adult Services. No questions or comments. President's Report. President Beary reminded the trustees that the annual Iowa Library Association (ILA) conference takes place on Thursday, 10/15. Interested trustees should let Miller know. Announcement from Members. None. Committee Reports. The FY22 Memorandum of Understanding (MOU) between the Friends Foundation Board (FFB) of Directors and the Iowa City Public Library Board of Trustees was presented. McCarthy said this is an annual agreement that spells out the undesignated quarterly money the FFB donates to the library. The MOU was accepted at the FFB meeting. Paetzold asked about automatic withdrawals from credit cards; McCarthy said this can be done on the library website and that many people use automatic renewal. The MOU is informational only and is signed by the President of the Library Board of Trustees and the FFB president. Communications. Additional information provided by Susan Vileta from Iowa Department of Public Health (IDPH). Paetzold said College of Public Health is now having staff use masks in addition to shields. Rocklin asked if anything in the HVAC information was of interest to our Building Manager, Brad Gehrke. Gehrke is looking into one of the light treatment methods. Paetzold asked about intake vents in the atrium lobby area. Carman said all intake units go through the building and then go out again. Carman stated we take this very seriously and continue to discuss it and when we hear new information, we look at it to see if the measures apply to us or need to be taken. Consent Agenda. A motion to approve the consent agenda was made by Shultz and seconded by Johnk There was no discussion. Motion carried 8/0. Set Agenda for October meeting. Special Meeting after October 6 roll out of new services, likely 10/8. Paetzold asked if we have a benchmark for using new services. We are using ICCSD metrics to build from. Paetzold asked if there is a plan for when the second spike comes. Carman believes the dial forward /backward model will assist with this. Policy review. Tom and Hannah will help Wes review these. Adjournment. President Beary closed the meeting at 5:37p.m. Respectfully submitted, Elyse Miller If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 2 i§ a IOWA CITY PUBLIC LIBRARY 123 S. Linn St. ; Iowa City, IA 52240 19- 56-5200 • icpl.org HOURS: Mort-Thurs 10-9, Fri 10-8, Sat 10-6, Sun 12-5 BOARD OF TRUSTEES Minutes of the Electronic Special Meeting October 8, 2020 DRAFT Electronic Meeting (Pursuant to Iowa Code section 21.8) An electronic meeting was held because a meeting in person was impossible or impractical due to concerns for the health and safety of board members, staff, and the public presented by COVI D-19. Members Present: Wesley Beary, John Beasley, Kellee Forkenbrock, Derek Johnk, Carol Kirsch, Robin Paetzold, Tom Rocklin, Hannah Shultz. Members Absent: Kellee Forkenbrock, Monique Washington. Staff Present: Elsworth Carman, Karen Corbin, Alyssa Hanson Sam Helmick, Patty McCarthy, Anne Mangano, Elyse Miller, Brent Palmer, Jason Paulios, Angela Pilkington. Guests Present: None. Call Meeting to Order. President Beary called the meeting to order at 5:05 pm. Public Discussion. None. Update on Library Services. We transitioned from curbside to Lobby Grab & Go and now patrons come into the lobby where they are greeted, oriented to current services and safety protocols, and directed to the holds pick up area at the top of the lobby stairs. Appointments are not required. It is a bit early to know what the statistics will look like. Our primary concern was assuring staff felt supported. Thus far, patrons have been pleasant and happy to be able to come back into the building. There have been no belligerent refusals to wear a mask. Carman specifically identified Karen Corbin, Larry Parks, Angie Pilkington, and Mari Redington who staffed the desks the first morning. We are documenting the questions patrons ask us; most have been about early voting, browsing, study room access, and if the bathrooms may be used. Next Tuesday the Bookmobile will serve as a traveling hold pickup spot at different locations from 10:00 am to noon and 3:00 pm to 5:00 pm from Monday through Friday. Also on Tuesday, Tech Access begins from 10:00 to noon and 1:00 to 3:00 pm. We hope to minimize barriers to use by not requiring appointments to use the computers. Johnk asked how we are tracking inquiries and would like to know which services people are asking about. Rocklin asked about early voting and if If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow sufficient time to meet your access needs. 1 11 B-2 there will be a separate entrance. We will use the exit doors from Meeting Room A; the Fire Marshal approved this. We anticipate lines for early voting, but having separate entrances should help. We will make resources available to help the voting volunteers ensure the space is safe and as pleasant as it can be for voters. We learned from our colleagues there will be restricted parking along S Linn Street between Washington and College throughout early voting. Signage will include a sidewalk sign at the intersection of Washington and Linn and signs under the current parking enforcement signs, all indicating the street parking is for early voting only. Carman will reach out to Stan's Barber and the law office across the street about this. We do not expect it to be too disruptive and will communicate the best we can and let the board know if there are any issues. Kirsch said the early voting line she was on was long and hopes for tremendous turnout. Director's Report. We welcomed more staff back from furlough to support Library Grab & Go and other library services. We plan to look at comparisons of curbside to lobby service using quarterly statistics. If you have ideas, email Carman. Home football game dates are set but not the times of the game. We expect that with limited access to the game the Ped Mall will be busy. There was discussion about whether to be open and/or if service changes are needed on game Saturdays. Rocklin thinks it is reasonable to think the Ped Mall will be busy. Paetzold asked about dialing services back to curbside for these Saturdays. This is still under discussion. President's Report. Beary stated the ILA conference is next Thursday. It will be recorded and viewable for 30 days post -conference. He suggested trustees consider attending and reminded trustees about the education component of their role. Beary said if you attend and would like to debrief afterwards, he is happy to coordinate. Miller will do the registration. Beary said attending live on Thursday, 10/15 might be challenging, but reiterated the recording will be available. Adjournment. President Beary closed the meeting at 5:23pm. Respectfully submitted, Elyse Miller If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. 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