HomeMy WebLinkAbout11-19-2020 Library Board of Trustees� s IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. •Iowa City, !A 52240
319-356-5200 • icpl.org
LIBRARY BOARD OF TRUSTEES
November 19, 2020
Electronic Formal Meeting - 5:00 pm
ZOOM MEETING PLATFORM
Electronic Meeting
(Pursuant to Iowa Code section 21.8)
An electronic meeting is being held because a meeting in person is
impossible or impractical due to concerns for the health and safety of
Commission members, staff and the public presented by COVID-19.
You can participate in the meeting and can comment on an agenda item by
joining the Zoom meeting via the Internet by going to:
https://zoom.us/meeting/register/tJwlfuGrp10sE9XBFYDdi3Y uQlq MPOgm-f
If you are asked for a meeting ID, enter Meeting ID: 988 9838 6691
to enter a "Waiting Room" for the meeting.
If you do not have a computer or smartphone, or a computer without a
microphone, you may call in by telephone by dialing (312) 626-6799.
When prompted, enter the meeting ID: 988 9838 6691
Providing comments in person is not an option.
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse
Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to
allow sufficient time to meet your access needs.
1
LIBRARY BOARD OF TRUSTEES
November 19, 2020
Electronic Formal Meeting - 5:00 pm
ZOOM MEETING PLATFORM
Wesley Beary, President
John Beasley
Kellee Forkenbrock
Derek Johnk, Secretary
Carol Kirsch, Vice -President
Robin Paetzold
Tom Rocklin
Hannah Shultz
Monique Washington
1. Call Meeting to Order.
2. Public Discussion.
3. Items to be discussed.
A. Reopening Guidelines.
Comment: The guidelines for reopening the library were updated at the Board's request. Board
action required.
B. Policy Review: 808: Art Advisory Committee.
Comment: This is a regularly scheduled policy review. Board action required.
C. Policy Review: 810: Discussion Rooms.
Comment: This is a regularly scheduled policy review. Board action required.
4. Staff Reports.
A. Director's Report.
B. Departmental Reports: Adult Services, Community & Access Services.
C. Development Office Report.
D. Miscellaneous
5. President's Report.
A. Appointment of Committee to Evaluate Director.
6. Announcements from Members.
7. Committee Reports.
A. Foundation Members.
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse
Miller, Iowa City Public Library, at 3 79-887-6003 or elyse-miller@icpl.org. Early requests are strongly encouraged to
allow sufficient time to meet your access needs.
2
8. Communications.
9. Consent Agenda.
A. Approve Regular Minutes of Library Board of Trustees October 22, 2020 meeting.
B. Approve Minutes of the Special Meeting of the Library Board of Trustees, November 5, 2020.
C. Approve Disbursements for October, 2020.
10. Set Agenda Order for December Meeting.
11. Adjournment.
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse
Miller, Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.ora. Early requests are strongly encouraged to
allow sufficient time to meet your access needs.
3
a"049 IOWA CITY
rjW PUBLIC LIBRARY'
Iowa City Public Library
Meeting Agendas and Other Significant Events
NOVEMBER 19, 2020
DECEMBER 17, 2020
JANUARY 28, 2021
Appoint Committee to Evaluate Director
Policy Review:
6-month Strategic Planning Update
704: Cardholder Database
Policy Review:
811: Theft, Defacement, or Alteration of Library
Policy Review:
808: Art Advisory Committee
Materials
809: Library Use
810: Discussion Rooms
Departmental Reports: CH, CLS, IT
Review 2nd Quarter Goals/Statistics and
Departmental Reports: AS, CAS
Financials
Departmental Reports: AS, CAS
FEBRUARY 25, 2021
MARCH 25, 2021
APRIL 22, 2021
Director Evaluation
Policy Review:
Review 3rd Quarter Statistics and Financials
702: Library Programming
Policy Review:
812: Hours of Service
Policy Review:
700: Community Relations
803: Event Board
701: Public Relations
Departmental Reports: AS, CAS
804: Free Materials Distribution
706: Outreach
soy: Display
Set Calendar for Next Fiscal Year
816: Library Access for Sex Offenders
Convicted of Sex Offense Against a
Appoint Nominating Committee
Minor
Departmental Reports: CH, CLS, IT
Departmental Reports: AS, CH, CLS, IT
OTHER: Inservice Day, 2/26/21
MAY 279 2021
J U N E 249 2021
J U LY 229 2021
Policy Review:
Memorandum of Agreement between ICPLFF
Election of Officers
806: Meeting Room and Lobby Use
and ICPL
President Appoints to Foundation Board
Departmental Reports: AS, CAS
Budget Discussion
Develop Ideas for Board Annual Report
Departmental Reports: CH, CLS, IT
Departmental Reports: AS, CAS
AUGUST 26, 2021
SEPTEMBER 23, 2021
OCTOBER 28, 2021
Review Board Annual Report
Review Annual Staff Report
Budget Discussion
Strategic Planning Update
Adopt NOBU Budget
Review 1st Quarter Statistics and Financials
Departmental Reports: CH, CLS, IT
Review 4th Quarter Statistics and Financials
Departmental Reports: CH, CLS, IT
Departmental Reports: AS, CS
1120boardschedule
lCPL COVID-19 Reopening Guidelines
This plan is a living document and is subject to change as new information becomes available.
The Iowa City Public Library takes the health of our patrons and staff seriously and takes great
care in providing our services in the safest way possible. We will use the following external
measurement to help us determine which library services we are able to make available:
• COVI D-19 positivity rates as reported by the State of Iowa. The positivity rate reflects the
average percentage of positive cases in Johnson County during the past 14 days.
This measure will be considered in conjunction with the following internal readiness indicators:
• Building readiness.
• Cleaning schedule established, adequate supply of appropriate cleaning supplies,
appropriate spaces developed for staff and public use (including social distancing space),
and clear guidelines for entering the building or service location created and posted.
• Staffing at a level conducive to managing onsite and mobile service delivery.
• Adequate PPE for staff. Appropriate volume of face masks, shields, gloves, and other
protective equipment available for all staff.
• Plans in place to implement next phase(s), including staff schedules.
• Sufficient staff training. All staff fully trained and prepared to transition between phases.
Overall phase and readiness to move forward or backward evaluated regularly in consultation
with Johnson County Public Health.
PHASE
SERVICES
TRANSMISSION RATE*
1
• Library building closed
• Phone, -chat, web -based services
available
Community stay-at-home order
issued or % Positivity Rate > 25%
2
• Contactless curbside holds pickup
• Mailing holds
• Remote book drops available
% Positivity Rate:
> 10%
3
• Lobby Grab & Go
• Bookmobile holds pickup
• Technology access
% Positivity Rate:
5% to10%
4
• Express access to library building
and Bookmobile
% Positivity Rate:
< 5/0o
5
• Full Access to Library Services
No community transmission or a
positivity rate < 2% and vaccination
readily available
*Transmission rates will be used as benchmarks until there is a medical end to the COVID-19
pandemic.
808 Art Advisory Committee Policy - Overview
Proposal: A routine, three-year review of the Art Advisory Committee Policy.
Issues: This policy has a much longer history than it appears from the dates in the
footnotes. This language was originally a subsection to the Display Policy (805) for decades and
was moved out into its own policy in 2012.
The Art Advisory Committee Policy is currently most often used to guide the selection process
for our annual Art Purchase Prize competition, which adds original art by local artists to our
circulating art collection.
Occasionally, gifts are offered to our permanent or circulating collection and this Committee
may advise regarding the merits of including them.
Staff Recommendations:
1. Restructure the formatting and numbering of sections to match other policies.
2. Add mention of related policies. Collection Development drives the decisions made
surrounding the selection of materials for our circulating collection. Display specifically
mentions (805.7) potential consultation regarding public displays of original artwork.
3. Slight reworking of the language of the introduction to match other policies.
Action: Review and adopt as amended.
Prepared by: Jason Paulios, Adult Services Coordinator, November 10, 2020.
Review Committee: Jason Paulios (Adult Services), Candice Smith (Adult Services)
808. Art Advisory Committee
See also related policies: Collection Development Policy (601), Display Policy (805).
The Board shall establish an Art Advisory Committee. The purpose of the Art Advisory
Committee is to advise Library staff to ensure original art displayed or circulated is of high
quality.
808.1. Duties of the Committee.
a. To annually review and select original art for the lending collection.
b. To periodically review gifts of art donated for the Library's permanent or lending art
collections.
c. To periodically advise Library staff on purchase or selection of original art for
permanent display in the building.
d. To periodically advise Library staff on public requests to display original artwork.
808.2. Composition and Terms.
The committee shall consist of six members, appointed by the Board for staggered
three-year terms, who are knowledgeable in the field of art, and one library staff
member, appointed by the Director, to serve in a non -voting capacity. Current
library staff members are not eligible for board appointment. Art Advisory
Committee members may not serve for more than two consecutive vccn terms.
Adopted: February 23, 2012
Reviewed: November 20, 2014
Reviewed: November 16, 2017
Revised: November 19, 2020
810 Discussion Rooms Policy
Proposal: A routine, three-year review of the Discussion Rooms Policy.
Issues: This policy has remained almost unchanged since 1985 despite covering different library
buildings. Correspondence and meeting minutes throughout the 1990s describe many of the
same issues we see today regarding what to do with patrons who don't carry identification,
how to handle vandalism, and how best to parcel rooms out with regards to time.
The identification requirement can be a barrier to use. It primarily serves as a way to ensure
that the user checks out of the space with staff so that we know the room is available for
another user. We do not generally accept other personal belongings in their place due to the
difficulty it creates in the check-in/out procedure with high volume and different staff involved
throughout the day.
Vandalism is rare and I am unaware of any time we have billed a patron or received payment
related to any billing related to vandalism of these rooms.
In response to increasing demand, we instituted a time limit for room use in 2017. We saw an
increase of almost 11,000 more patrons served in the following years with a very low number of
patrons being turned away, anywhere from a few per day to just one in a month.
Staff Recommendations:
1. Add mention of related policies. Meeting Room and Lobby Use Policy specifically detail
room use designations which relate. Library Use policy helps guide acceptable behavior
while using the discussion rooms.
2. Change numbering slightly to incorporate the overview/introductory language.
3. Change language regarding damage/vandalism to better match that of the Meeting
Room policy.
Action: Review and adopt as recommended.
Prepared by: Jason Paulios, Adult Services Coordinator
810. Discussion Rooms Policy
See also related policies: Meeting Room and Lobby Use Policy (806), Library Use Policy (809)
810. 1 The Iowa City Public Library provides rooms for quiet study or discussion.
810.2-1. A person requesting use of a discussion room must leave some form of identification.
810.32-. There is no fee for the use of library discussion rooms. All rooms are set in a standard
room set-up and the person whose identification was recorded is responsible for returning the
room to the standard set-up. This person may be charged for labor and materials to cover the
cost of any damage.
wac roc: 9rdoahArrso is
810.4-3. Rooms may not be reserved in advance and time limits are placed on the use of rooms
in order to provide access to as many users as possible.
Adopted: 06/27/85
Revised: 02/23/89
Revised: 06/25/92
Revised: 02/22/96
Revised: 04/27/00
Revised: 04/27/03
Reviewed: 02/23/06
Revised: 05/28/09
Revised: 03/29/12
Revised: 10/20/14
Revised: 11/16/17
Revised: 11/19/2020
Director's Report: November 2020
Step Back to Phase 2
On Wednesday, November 4t", Johnson County's 14-day rolling average of positive
C-19 cases was 10.5%, so we transitioned from Phase 3 back to Phase 2 (contactless
curbside holds pickup, mail holds delivery, and remote book drops available), as
specified in our Reopening Guidelines draft document. We were able to make this
transition with no interruption of service to the public. Our new lobby model locates staff
much closer to the exterior doors and limits patron occupancy to three individuals or
small groups. Holds are now housed in Meeting Room A. We shared information about
the change on social media and through a press release.
Library Use Policy
At the last regular meeting, the Board approved moving Staff Inservice day from
December to February. Since this day will focus on our strategic initiative to think
beyond calling the police for behavior issues that could be handled a different way, we
anticipate recommendations to change the Library Use Policy after Inservice Day. The
Library Use Policy was scheduled to be discussed at the November meeting, but we
pulled the policy from the agenda for this reason and anticipate addressing it in March
2021.
Additional Details about Mailing Costs and Automatic Material Handlers We spoke
about Automatic Material Handlers (AMH) at the last regular Board meeting (October)
and the Board requested a number of additional details related to cost, ROI, physical
space required, and staffing impacts of incorporating an AMH into our work processes
at ICPL. This information is being gathered and I look forward to sharing more details
with the Board next month. Changes in COVID-19 numbers over the past few weeks
have made it more difficult to get meaningful input from other library directors about
non -pandemic topics. I also plan to provide additional data on mailing holds (as
discussed at the Special November meeting) next month; identifying unique users and
average numbers of items sent is taking some creative information sifting.
Concerns about Rising COVID-19 Transmission Rates
As Johnson County transmission rates increase, and the winter holiday season
approaches, there is a renewed sense of concern about rising COVID-19 positivity rates
in our community. Staff and patrons are expressing worries about the safety of
interacting with people at service points and handling shared materials. The Library
Leadership Team continues to make decisions based on information from credible
sources and public -health oriented partner organizations (most significantly, Johnson
County Department of Public Health), and to apply best practices and recommended
safety precautions throughout our operations. This sense of global worry is very
fatiguing, and some staff are seeking individualized supports to make their work feel
more safe or secure. We are exploring ways to keep staff socially distanced at all times
while at the library or working from home, and may move some staff from their regular
work stations to more open areas, like to public spaces or into a study room or similar.
Legislative Reception
The next Johnson County Public Library Legislator's Reception will be held on Tuesday,
December 8th, via Zoom. Directors are planning a shared presentation about COVID-
related service changes. We are tentatively planning to provide an overview of ways we
responded similarly shifting programs to online platforms, increasing digital holdings,
offering curbside services, etc. while also providing a framework for each library to
highlight one or two things that resonated especially well with our users. Invitations will
be sent soon.
Respectfully Submitted,
Elsworth Carman
Adult Services Department Report
Prepared for the November 19, 2020 Meeting of the Iowa City Public Library Board of Trustees
Jason Paulios, Adult Services Coordinator
Reference Services — Covid update
October saw the introduction of Phase 3, Lobby Grab & Go, (G&G) with in -person holds pickups in the
lobby. To help patrons understand our expectations during this phase, and to answer other service -
related questions, we created a Welcome Desk in the lobby just inside the Linn St. entrance. Staff from
the Info Desk and every department worked at the Welcome Desk and were able to see familiar faces
again. We either learned to shout loud enough to be heard over the sound of the heater and through
the plexiglass and mask barriers, or discovered new ways to nonverbally communicate "please put on
your mask" or "that way to your holds!" We kept track of requests for services and notable issues, the
most common including a desire to browse shelves, use a study space, or get out of the early cold
temperatures.
We introduced in -person computer access on October 13t". This was the first time we were able to
offer this vital library service since we closed in March. Our plan involved a temporary location while
early voting took place in the meeting rooms. We set up five stations in the Meeting Room A hallway,
and an Info Desk staff person stationed at a desk nearby. Patrons were offered a half-hour session
weekdays, between 10 am and 12 pm and 1 pm to 3 pm. There was an average of nine users each day,
many using our printing service (10 free pages per day). We began discussing expanding the service
into the meeting rooms with more hours, faxing/scanning options, and increased capacity. when we
had to dial back to Phase 2 by rising Covid rates.
Switchboard staff returned to their "old" location on the first floor, with access to familiar phone
software, extra monitors for easier workflow, and individual Bluetooth phone options. Info Desk staff
were taken out of the incoming calls rotation and Switchboard resumed their normal workflow. Fewer
calls were answered in October, compared with previous months. This was likely due to the change in
service from the more staff -intensive curbside pickup workflow, and time for in -person questions via
G&G.
Interlibrary Loan
In early November, we made a small change to ILL workflow involving new webform remote requests.
Info Desk staff had been responsible for searching for these requests in ILL software and translating
that information to ILL staff for final request. By training ILL staff to do these searches (which we still
consider to be reference work and count as such in statistics) we have simplified the workflow within
the department and created a better way to track communication about individual requests between
the involved staff who may be working remotely.
Remote Programming
Staff continue to use the Zoom platform to present adult and teen programming and classes. Classes
remain a popular option with many attendees at events aimed at learning more about Google Drive,
organizing digital photo collections, and learning a language with ICPL's online resources. We were
approached by the UI's Obermann Center about renewing our collaboration on the Obermann
Conversations series. We hosted a webinar last month, and another is planned for November. New
adult book club programming was developed to complement our BYOBook offering. November will see
the first of a short series of environmental reads co -sponsored with Green Iowa AmeriCorps and Iowa
City/Johnson County Senior Center. Our first new Sci-Fi/Fantasy Book Club will be offered in December.
Community & Access Services Report
Prepared for the November 19, 2020 Library Board of Trustees Meeting
Sam Helmick, Coordinator
Public Service
The transition from Curbside to Lobby Grab & Go to
Express Pickup has provided great insight about how the
community uses the library.
Circulation data, as well as patron feedback, continues to
influence services so we may maintain patron and staff
safety, provide access to information, education, and
entertainment, and to help flatten the pandemic curve.
The library team has demonstrated tremendous ingenuity
and flexibility in the rapid transition of technology, work
spaces, and the hold shelf as we have moved from
beneath the library security gate to the meeting rooms
and shallow end of the lobby.
Meeting Rooms A, B, and C were retooled to
accommodate the hold shelf, Info Desk, and mailing
station. This supports the rapid turnaround of services
required for our express pickup model.
Check Out Comparison
• Curbi'mie: 826 daily
Lobby Grab & Go: 734 daily
19 Express Pickup: 838 daily
N
Strategic Planning
The CAS team reviewed former processes, some of which may be reintroduced in the near future, such
as notification for items that have not been returned on time. In collaboration with the Development
Office, circulation staff are researching sustainable options for mailing, delivery, and virtual services.
Communication, executing service tweaks, mitigating barriers, and virtual customer service are
improving as we continue to develop our response to COVID-19.
Looking Forward
Staff are nominating their selections for the ICPL Best of the Best 2020 list. This is an annual guide to
the best books in multiple genres, according to library staff. In this unique year, it has been a pleasure
putting together the Best of the Best as it is much anticipated by patrons and guides our community's
reading.
The Marketing and Outreach teams are working on growing and promoting programming for seniors.
We are creating new outreach avenues, such as Make & Takes, to support those in our community who
rely on the library for social connection.
Development Office Report
Prepared for the Board of Trustees
Iowa City Public Library
by Patty McCarthy, Director of Development
November 19, 2020
.UBLC;
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� #G100INGTUESDAY
#GivingTuesday is a global day dedicated to giving to nonprofit organizations on the Tuesday after
Thanksgiving. That's Tuesday, December 1, this year. The ICPL Friends Foundation plans to
participate and will share the special donation page on the library's website as well as through
social media.
Thank you in advance for making a gift and helping achieve 100 percent giving from all ICPL
affiliated board members. If another incentive will help you decide to donate, did you know that
everyone can potentially benefit from a federal income tax deduction for cash gifts of up to $300 to
nonprofit organizations such as the ICPL Friends Foundation in 2020? That's a special provision of
the CARES Act open to all, including non -itemizers. Please give as generously as you can at
www.icpl.org/about/donate .Every gift makes a difference.
Eat Out to Read on December 2
Enjoy a great meal from Hudson's Iowa City on Wednesday,
December 2, knowing that the Iowa City Public Library will
benefit too.
A very generous percentage of all sales on December 2 from
4-8pm will be donated by Hudson's Iowa City, to the Iowa
City Public Library Friends Foundation. That includes carry
out dine -in delivery through CHOMP and sales of gift cards
eat out read
A FNENDS FOUNDATION dENml[to
vN InE IQWA CITY SUVLIO L BITARv
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do
! ! /
and merchandise. If you buy a $50 Hudson's git card, you will receive a special gift too. Hudson's,
482 Hwy 1 West, Iowa City. 319-499-1058.
Sidekick Coffee & Books Benefit
Thank you to Sidekick Coffee & Books' owner Katy
Herbold for hosting a weekend of shopping online
to support the Iowa City Public Library.
The sale begins on Saturday, December 12 at Sam
and continues through Sunday, December 13 at
5pm. A generous percentage of sales will be donated to the ICPL Friends Foundation.
Check out the refreshments menu and pick up a special coffee to take home to enjoy while you
shop online for books for children and adults, puzzles, toys, and other merchandise. We're grateful
to this new business for starting a new tradition! Sidekick Coffee & Books. 1310 %2 Melrose Ave,
Iowa City. 319-569-1010. www.sidekickcoffeebooks.com
11 /2/2020
Bookmobile: Iowa City Public Library back on the road
Iowa City Press -Citizen
Hi, Shawna
Photos: Iowa City Public Library
Bookmobile back on the road again
5 PHOTOS
5:02 p.m. CDT Oct. 20, 2020
Librarian Tom Jordan waves from the steps of the Iowa City Public Library Bookmobile during
a stop, Tuesday, Oct. 20, 2020, at the Waterfront Hy-Vee parking lot in Iowa City, Iowa.
JOSEPH CRESS/IOWA CITY PRESS -CITIZEN
https://www.press-citizen.comlpicture-gallery/news/local/eastern-iowal2020/10/20/bookmobile-iowa-city-public-library-pick-up-stopl59934680021 1/9
11 /2/2020
Iowa City Press -Citizen
Bookmobile: Iowa City Public Library back on the road
Hi, Shawna
Nook'*
Br4�k � 4
\rw A \VA b�\Q
Heidi Lauritzen, left, picks up a reservation of books from librarians Tom Jordan and Paul
Bethke, right, during an Iowa City Public Library Bookmobile stop, Tuesday, Oct. 20, 2020, at
the Waterfront Hy-Vee parking lot in Iowa City, Iowa.
JOSEPH CRESS/IOWA CITY PRESS -CITIZEN
2/9
11 /2/2020
Bookmobile: Iowa City Public Library back on the road
Iowa City Press -Citizen
Hi, Shawna
I�
Librarians Paul Bethke poses for a photo during an Iowa City Public Library Bookmobile stop,
Tuesday, Oct. 20, 2020, at the Waterfront Hy-Vee parking lot in Iowa City, Iowa.
JOSEPH CRESS/IOWA CITY PRESS -CITIZEN
I
3/9
11 /2/2020
Bookmobile: Iowa City Public Library back on the road
Iowa City Press -Citizen
Hi, Shawna
A bin of books is seen during an Iowa City Public Library Bookmobile stop, Tuesday, Oct. 20,
2020, at the Waterfront Hy-Vee parking lot in Iowa City, Iowa.
JOSEPH CRESS/IOWA CITY PRESS -CITIZEN
https://www.press-citizen.comlpicture-gallery/news/local/eastern-iowal2020/10/20/bookmobile-iowa-city-public-library-pick-up-stopl59934680021 4/9
11 /2/2020
Bookmobile: Iowa City Public Library back on the road
Iowa City Press -Citizen
Hi, Shawna
Librarians Paul Bethke, left, and Tom Jordan pose for a photo during an Iowa City Public
Library Bookmobile stop, Tuesday, Oct. 20, 2020, at the Waterfront Hy-Vee parking lot in
Iowa City, Iowa.
JOSEPH CRESS/IOWA CITY PRESS -CITIZEN
5/9
11/9/2020 Iowa City library director emphasizes flexibility, caution in navigating coronavirus I The Gazette
Iowa City library d18
irector emphasizes flexibility, caution
in na'...,/Igating coronavirus
IOWA CITY In library school, you learn a thing or two about responding to a disaster
Those disasters usually are something like a flood or a fire, though, said Iowa City Public
Library Director E lsworth Carman. A pandemic? There were no classes on that.
Instead, Carman said, he relied on the basics of his library education.
"You're thinking back to everything you learned about being really flexible in what you
deliver in your service," he said. "It's almost like the general community field training
that we have about how to solicit input and how to read the input."
January will mark two years since Carman, 40, joined the library as its director. It wasn't
long after his anniversary that Carman embarked on what likely will be one of the
bigger challenges of his career guiding a library through a public health crisis.
Carman said his guiding principle throughout the pandemic has been keeping patrons
safe and not further contributing to the spread of COVID-19.
"I would say my philosophy has been ... really thinking about the public health aspect,"
he said. "What decisions will keep people at home? What decisions will keep people
from interacting in an unsafe way?"
The public library last was fully open to the public March 14. At that time, department
leaders for the library, parks and recreation, and the senior center all felt the safest
response to the pandemic was to shut down.
Carman said that decision — while the right call felt antithetical to everything he
valued about being a librarian.
"My whole career is about trying to be more accessible and more open to the public,"
he said. "I've never had that kind of feeling about a decision. You knew it was right, but
it felt so wrong."
Carman said staff worked quickly to re-establish online and phone reference services
from home. Digital resources such as streaming services and e-book collections were
maintained and bolstered. The children's section started recording and posting story
time programming online.
"It was awesome to watch the staff respond," Carman said. "We tried to push things
that we knew were high -value to the community as soon as we could, even if it meant
some guesswork on our part."
In June, library staff began making physical materials available to patrons again
through mail and a curbside pickup service. That required planning, training and
outfitting library staff with protective gear.
"It felt great," Carman said. "1 would say when we were able to open those side doors to
our curbside service, for many staff it was emotional, for many patrons it was emotional
more than you'd expect."
The library staff also did its part to respond to Black Lives Matter protests this summer.
While the library couldn't open to the public, library staff put together a list of relevant
e-books and anti -racism materials for patrons of all ages. All of it was free, available
online and saw "huge engagement," Carman said.
https://www.thegazette.com/subjectiIife/arts-and-culture/iowa-city-library-eIsworth-carman-coronavirus-pandemic-20201109 1/2
11/9/2020 Iowa City library director emphasizes flexibility, caution in navigating coronavirus I The Gazette
"it felt good just to continue to be the library," he said.
In October, the library reopened its lobby to the public, unveiling a grab -and -go service.
Computer access and the Bookmobile also returned. However, services including the
Bookmobile and computer access were scaled back this past week because of the
rise in COVID-19 cases in Johnson county. It was the first time the library took a step
back on its offerings since the initial closure in March.
Carman said he has been keenly aware that the library is a resource and refuge for
some of the city's most vulnerable populations.
"We can meet 100 percent of some of our population's needs," he said. "we're meeting
maybe zero percent of other people's needs. As the director, it wears on me thinking
about what can we do to support the parts of our community that needs more right
now. It's a constant back and forth how do you balance your resources?"
That said, library staffers try to celebrate the successes they've seen throughout the
pandemic, Carman said. And he said the community has been patient as the library
takes a more cautious approach than some libraries.
"It's a special group of people," carman said. "Library users have just been so kind and
so accommodating to us just trying to figure out the best way forward.
"We love that, and we can't wait to serve them more."
Comments: (319) 339-3155; lee.h.ermiston@athegazette.com
https://www.thegazette.com/subjectilife/arts-and-culture/iowa-city-library-elsworth-carman-coronavirus-pandemic-20201109 2/2
11/2/2020 COVID-19 in Iowa: Iowa City library another step closer to reopening
Iowa City pry r_jtj0 4
ENTERTAINMENT
Iowa City Public Library moves toward
'6
reopen ing, getting bookmobile back out
on the road
Isaac Hamlet Iowa City Press -Citizen
Published 7:00 a.m. CT Oct. 21, 2020
The Iowa City Public Library is moving slowly toward reopening, between patrons having
limited access to the building and staff putting the bookmobile back on the road.
Sam Helmick, the ICPL's new community and access services coordinator, said that, as of
Sept. 14, the library is now in phase -three of its five -phase reopening plan — "lobby grab and
go." Phase -two involved limiting library access to curbside pick-up.
"Essentially, you can come into the library (now)," Helmick said. "The only entrance
currently is the one on Linn Street, so (a welcome desk) is stationed there with tall plexiglass
around it."
This set-up operates similarly to curbside pick-up, in which patrons are able to reach out in
advance and come to pick up their material. However, with the increased accessibility to
staff, it's now easier for people to walk in on a whim and request particular material since
browsing in -person is still not currently an option.
In tandem with its move to phase three, the bookmobile was loaded up and rolled out last
week. While the bus is typically in operation year-round, this was the first time its wheels had
hit the road since March (other than a brief period following the derecho, when the
bookmobile acted as a roving hotspot).
More: Iowa City schools see COVID-19 cases rise since resuming in -person activities,
recording more than 200 cases since Aug. 15
Like the library proper, the bookmobile is not open for browsing, but Helmick said there has
already been a positive reaction from the community.
https://www.press-citizen.com/story/entertainment/2020/10/21/iowa-city-public-library-takes-another-step-toward-reopening-coronavirus/3664024001/ 1/3
11 /2/2020
COVID-19 in Iowa: Iowa City library another step closer to reopening
"There are, regularly, those who almost exclusively interface with the library through the
bookmobile," Helmick said. "(And) during my shift last Thursday, we had someone who was
just organically walking by (and discovered us) ... so I think we're going to get more friends more visitors — from this."
More: 727 more cases, 14 more deaths from COVID-19 in Iowa as hospitalizations hit new
high statewide
The bookmobile's schedule takes it between locations around town at particular times,
Monday through Friday. While Helmick doesn't predict the schedule will change much over
the next week or two, the library is looking for input from community members regarding
places the vehicle should set up shop.
The bookmobile is also creating bundles of books, CDs and DVDs that people can pick up
which contain related media.
As has ever been the case, it's hard to say what the future may bring. In the fifth and final
phase of the library's reopening, the library and bookmobile should be available to browse
again, but Helmick can't yet say when that will be or how things might continue to be
different than they were in a pre-COVID world.
"We're respecting that pre-COVID life will never exist again," Helmick said. "We're honoring
the fact the world has changed."
The Bookmobile's schedule
Monday:
io a.m.-12 p.m.: North Dodge Hy-Vee
3-5 P.m.: St. Mark's United Methodist Church
Tuesday:
10 a.m.-12 p.m.: Waterfront Hy-Vee
3-5 Pome: Pepperwood Plaza
Wednesday:
io a.m.-12 p.m.: First Avenue Hy-Vee
3-5 P.m.: Mercer Park
11/2/2020 COVID-19 in Iowa: Iowa City library another step closer to reopening
Thursday:
io a.m.-12 p.m.: GreenState Credit Union
3-5 p.m.: Terry Trueblood
Friday:
io a.m.-12 p.m.: Walmart
3-5 P*me: Breckenridge Estates
Updated Bookmobile times and locations can be viewed on the ICPL website.
Isaac Hamlet covers arts, entertainment and culture at the Press -Citizen. Reach him at
ihamlet@press-citizen.com or (319)-688-4247, follow him on Twitter @1saacHamlet.
https://www.press-citizen.com/story/entertainment/2020/10/21/iowa-city-public-library-takes-another-step-toward-reopening-coronavirus/3664024001/ 3/3
IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. ; Iowa City, IA 52240
19- 56-5200 • icpl.org
HOURS: Mort-Thurs 10-9, Fri 10-8, Sat 10-6, Sun 12-5
BOARD OF TRUSTEES
Minutes of the Electronic Regular Meeting
October 22, 2020
DRAFT
Electronic Meeting (Pursuant to Iowa Code section 21.8)
An electronic meeting was held because a meeting in person was impossible or impractical due
to concerns for the health and safety of board members, staff, and the public presented by
COVI D-19.
Members Present: Wesley Beary, Kellee Forkenbrock, Carol Kirsch Robin Paetzold, Tom Rocklin,
Hannah Shultz, Monique Washington.
Members Absent: John Beasley.
Staff Present, Elsworth Carman, Karen Corbin, Melody Dworak, Alyssa Hanson, Sam Helmick,
Anne Mangano, Patty McCarthy, Stacey McKim, Brent Palmer, Jason Paulios.
Call Meeting to Order. President Beary called the meeting to order at 5:02 p.m.
Public Discussion. None.
Items for Discussion/Action.
FY22 Budget Discussion. Carman said there was a small reduction to our budget last year, and there was
an additional reduction this year. Carman said department heads were coached to craft budgeting
requests, including CIP requests, as if FY22 and beyond were largely unaffected by the current
pandemic.
Rocklin asked about the automatic materials handler (AMH) and asked if we know how many staff hours
would be saved. Carman did not have an estimate, and explained this kind of automation requires
people but reduces errors and increases speed. Most likely this would result in a quicker turnaround
time for items to get back on the shelves. Our project will likely be affected by the overall CIP budget,
and it may be moved to a later year. Submitting the request now lets City Finance and Administration
know this is a project in which we are interested and believe would enhance our service to the
community. Paetzold asked if an AMH will reduce the number of volunteers. Carman said there are
concerns about volunteers returning after COVID, and some volunteer work may change, but we have
staff interested in finding meaningful work for volunteers. Paetzold said the machines take up a lot of
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
1
physical space. Carman said this building was constructed with the capability for an AMH. He does not
imagine having to move load bearing walls or make other expensive building adjustments to
accommodate a machine. He believes if we can find a machine that fits our needs in our current space,
then it is worth pursuing. Carman pointed out the machines are smaller than they used to be. Rocklin
said at some point in the future it would be interesting to see what the staff costs would be. Carman
clarified the idea is not to supersede any positions or cut any positions but to free up staff to do other
work. Washington said it is important to talk with staff about this and asked if any area libraries have
one. North Liberty Community Library (NL) and Coralville Public Library (CPL) do not; Cedar Rapids
Public Library (CRPL) does. The AMH was included when the new CRPL library was constructed.
Washington said she is going to visit CRPL to check it out. Johnk said he has already done so. Paetzold
asked if CRPL would share general maintenance costs with us. Carman will prepare a report for a future
meeting.
Beary asked about the CIP timeline. Carman said phasing will be discussed at the next budget meeting
(in November). Paetzold said it is good to have a placeholder for this item in the budget if it is not
approved this year. Shultz wanted to confirm that CIP projects are not part of the general operating
budget. Carman said CIP projects are separate. Paetzold asked if we have identified library monies to
help support the project. Kirsch asked about the anticipated life expectancy of an AMH. Carman will
look into this for his report. Paetzold asked if CIP projects need to be prioritized if there is more than
one. Carman said he has not been instructed to prioritize them outside of the prioritization indicators
on the CIP documents. Carman thinks the facilities study may be pushed further into the future.
Rocklin asked about the Urban Libraries Council (ULC). Carman said it has emerged as a forward -
thinking group over the past several years. ULC originated with larger public libraries but now includes
all sizes of public libraries. Libraries pay by population; Carman believes this is a great investment,
regardless of library size. The availability of training and networking for staff is a primary benefit. The
ULC will help all levels of staff connect with regional peers and agencies. Their offerings align with our
strategic plan and values. The training budget has been challenging to maintain and membership in
ULC will help. Carman feels our closure has changed how connected staff feel to each other and this
could be a tool that brings people together. Carman has leaned on library peers who belong to ULC
and received good information from them. He feels it is a good return on the investment.
Paetzold asked if it is important to include the MERGE rent when we discuss the facility study. She
would like to keep the MERGE space on the radar so we do not lose sight of the space and the revenue
it could generate for us, or for us to use the space itself. Carman will see if this fits in the facility study. A
motion to approve the proposed budget was made by Johnk and seconded by Kirsch. Motion carried
8/0.
Staff Reports.
Director's Report. We will have regular Lobby Grab & Go (G&G) service on the first football Saturday
this weekend. Kirsch said it is an away game; staff still believe downtown will be quite busy. We have
had a sustainable number of people in the building for technology access, G&G and early voting. The
step up to the Bookmobile is now functioning properly. Carman asked for feedback on our opening
guidelines. If the Board supports this document, Carman would like to share all or part of it with the
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
2
public. Shultz likes it and thinks it is really clear; she was impressed with G&G, with safety, and
organization. Shultz felt good to be in the building. Forkenbrock said the service was really good; Johnk
got a bit emotional when he came into the building. Rocklin also had a great G&G experience. Rocklin
thinks some wiggle room language in the opening document would be good. He thinks less than 1 %
would be better than 0% and no community transmission does not seem feasible. Kirsch also
appreciated G&G and agrees with Rocklin about having some room to maneuver. Benchmarks may
need to be flexible as opening and closing over and over again is not a good model. Shultz appreciates
the moving forward/backward language. Carman will share the guidelines document with Johnson
County Public Health before our special meeting. Shultz thinks having the extra backup will be helpful.
We can bring this document back to the next meeting after making some adjustments.
Departmental Reports.
Children's Services. No comments or questions.
Collection Services. Mangano said the Reader's Advisory group is working on providing books that may
interest people.
IT Services. No comments or questions.
Development Office. McCarthy thanked everyone who tuned in for the Looking Forward conversation
with Maureen Corrigan and Lisa Scottoline, who volunteered their time for the event. Some of the
books Maureen discussed have generated holds in the catalog. Despite stiff competition for viewers,
Marilyn Robinson talked at the same time as Looking Forward, McCarthy said the fundraiser topped
$10,400. Beary said he had a fun night with the Brix package. McCarthy said our 27-year partnership
with Prairie Lights, the Book Gala, will continue via 24-hours of online shopping at the store. Promotion
for the event is forthcoming.
Miscellaneous. No comments or questions.
President's Report. President Beary thanked Paetzold for helping with the Iowa Library Association
(ILA) conference committee and thanked Carman and Shultz for presenting and shining a light on us at
the annual conference last week. President Beary said there is interesting content available online. He
asked members to be prepared to nominate a group for the director's evaluation and to let him know if
interested in participating. Kirsch said she is interested.
Announcement from Members. None.
Committee Reports. No Foundation meeting.
Communications. None.
Quarterly Financials. Carman said numbers are going to be different but the bottom lines look good.
He thinks there are going to be a couple of challenging quarters ahead.
Quarterly Statistics. No questions or comments.
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.og. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
3
Consent Agenda. There was no discussion. A motion to approve the consent agenda with the change
suggested by Paetzold to the 9/24/20 minutes was made by Johnk and seconded by Rocklin. Motion
carried 8/0.
Set Agenda for November meeting.
Appointing committee to evaluation director.
Policy review.
Special meeting on 11/5.
Adjournment. President Beary closed the meeting at 6:09 p.m.
Respectfully submitted,
Elyse Miller
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
IOWA CITY
PUBLIC LIBRARY
123 S. Linn St. ; Iowa City, IA 52240
319-356-5200 • icpl.org
HOURS: Mort-Thurs 10-9, Fri 10-8, Sat 10-6, Sun 12-5
BOARD OF TRUSTEES
Minutes of the Electronic Special Meeting
November 5, 2020
DRAFT
Electronic Meeting (Pursuant to Iowa Code section 21.8)
An electronic meeting was held because a meeting in person was impossible or impractical due
to concerns for the health and safety of board members, staff, and the public presented by
COVI D-19.
Members Present: Wesley Beary, Kellee Forkenbrock, Carol Kirsch, Robin Paetzold, Tom Rocklin,
Hannah Shultz.
Members Absent: John Beasley, Derek Johnk, Monique Washington.
Staff Present: Elsworth Carman, Karen Corbin, Melody Dworak, Alyssa Hanson, Sam Helmick,
Patty McCarthy, Anne Mangano, Elyse Miller, Brent Palmer, Jason Paulios.
Guests Present: None.
Call Meeting to Order. President Beary called the meeting to order at 5:02 pm.
Public Discussion. None.
Policy 801: Circulation and Library Card Policy. Carman reminded the Board that they had previously
supported fine -free to the end of the calendar year and asked to revisit the extension and approve
going fine free on all materials through the end of the fiscal year as a continuation of the Library's
efforts to reduce barriers and be as accessible as possible. Carman spoke with Ashley Monroe, Assistant
City Manager, about this change and plans to talk about the status of fine free at our budget meeting.
Paetzold asked if there have been any complaints because of delayed returns. Carman said we have not
received any for several months. Kirsch thinks collecting money for fines would complicate service, too,
in our current service model. A motion to approve the extension of fine -free materials from
January 1, 2021 to June 30, 2021 was made by Kirsch and seconded by Shultz. Motion carried 6/0.
Inservice Day. Carman said changing Inservice Day from December has been discussed periodically,
particularly as it is such a busy time of the year for everyone. President Beary recognized having extra
time may also enable some of the day to be in person. Beary offered to help as did Shultz. A motion to
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
1
approve moving Staff Inservice Day from Friday December 11, 2020 to Friday, February 26, 2021 was
made by Shultz and seconded by Kirsch. Motion carried 6/0.
Mail Services. Carman said while none of the information shared here is new, it had not previously been
packaged in one place for review, and is intended to show the Board the financial impact of mailing
items to patrons. Initially, all patrons we able to receive materials by mail; we adjusted to only
contracting cities, rural Johnson County, and Iowa City patrons when ILL was reinstated, since at that
point non-resident/contracting cities patrons could access ICPL materials through their home library.
Mailing materials contributes to our safety model but is expensive. Carman said we need to build a
framework for it if we are to continue the service. President Beary asked if this is used by a broad group
of people or just a few regular patrons. Paetzold thinks we are pushing the service too much. Rocklin
asked if we know the demographics of the mail recipients. Carman believes a broad group of people
are using mail delivery. Rocklin said it is quite expensive; Carman said it is more easily absorbed right
now because of reductions in other expenditures during COVID. Carman said we put $100,000 in our
mail budget for next year but thinks it could be complicated to make this a more permanent part of the
budget. Paetzold said she does not see a strategy to pull back mail service when we return to normal
circulation. Kirsch said we have At Home services for people who cannot come to the library already
and we do not wish to disincentive people from coming into the building when we reopen. She is not in
favor of this becoming a permanent service. Paetzold said we could suggest enrollment in the At Home
program for those who cannot come to the building. Rocklin said he likes mail delivery as an access
choice; Carman agreed. Carman said some COVID-related service practices libraries have instituted, like
curbside, may continue when libraries reopen.
Paetzold asked how staff feel about mailing materials. Carman said the leadership team appreciates the
service right now but it is labor intensive and expensive. Paetzold asked how people are returning
materials to us. Carman said patrons are using remote book drops and bringing materials back to the
building. Paetzold is concerned that people may actually be in the building and receive items by mail.
Shultz suggested altering the language in phase 3 and 4. Carman said trying to identify unique patrons
versus items would help and we will try to do this to assist the conversation. Paetzold asked if it is
possible to let heavy users know how expensive it is and ask if they wish to donate to offset the postage
costs. Carman said this would need to be approached in an appropriate way. Rocklin said another way
to cost contain would be to reduce the number of times we mail each week. President Beary said we
could use messaging informing patrons that materials are available sooner if they select pickup instead
of mail. He also said that current circumstances are different than future ones may be; many people like
to browse in the building and this would result in checkouts from the building. Carman said we try to
move patrons efficiently through the building but the ease of use and access to materials using mail
delivery keeps everyone safer. Carman appreciated the discussion. Shultz asked if there were too many
people in the building or if staff ignore social distancing guidelines. Carman said the first few days were
the most challenging but traffic flow has been manageable most of the time. We recently changed the
space and it appears to have helped with managing the flow of people.
Reopening Guidelines. Carman shared this is the second time we have presented this document to the
Board. After the first conversation at a Board meeting, we shared it with Johnson County Public Health
(JCPH) and they had a few suggestions to make the document stronger. They provided less targeted
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 379-887-6003 or elyse-miller@icpl.oLq. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
2
advice around specific numeric benchmarks than Carman would have wished, though he understands
why asking for that kind of detail is challenging. JCPH suggested we adjust our language to say under
2-3% and a vaccination. Carman looked at what other libraries are doing and many do not have a
benchmark or metric. He feels this is the best guess we can make and welcomes any changes or
suggestions from Board members. Rocklin thinks we are doing a great job but would add additional
language about vaccinations. Kirsch said it should not sound like one has to have a vaccination to come
into the library. President Beary is concerned about the community stay-at-home order being the only
criteria for phase 1. He does not believe a lockdown would be ordered, and thinks another metric would
be helpful. Carman asked if we want to pick a positivity rate for stay-at-home or have JCPH assist us
with this. Rocklin would prefer to not have a phase 1 and use contactless curbside pickup. President
Beary said this is an increased risk for staff. Rocklin agrees staff risk is greater than patron risk in such a
situation. If JCPH is not comfortable providing a specific percentage rate, Board members asked if JCPH
could suggest an agency that could. Staff risk needs to be the highest consideration. Shultz said once
there is widespread vaccination this will no longer be applicable. Carman said he will investigate.
Rocklin agrees that the document only operates while we are in a pandemic stage of the disease.
Director's Report. Carman said we surpassed 10% positivity rate yesterday and we retooled operations
to support the need for reduced contact. He said our plans are functional and we keep improving
service, but we need to keep working to achieve a model that will be as safe as possible, especially with
colder weather approaching. Carman explained that each time we move a service point, the plexiglass
that was specifically designed for a specific area, must be adapted to its new location. We receive
suggestions and feedback from staff that enable us to be safer. Our current model with the desks near
the lobby doors will not work well when it gets colder. Scaling back was challenging, but Carman said
staff are flexible and thoughtful and we will keep learning as we go. Patrons and staff comments have
been both supportive and critical of the changes, but the majority of staff and patrons seem
comfortable with this iteration of service.
President's Report. No report.
Adjournment. President Beary closed the meeting at 5:55 pm.
Respectfully submitted,
Elyse Miller
If you will need disability -related accommodations in order to participate in this meeting, please contact Elyse Miller,
Iowa City Public Library, at 319-887-6003 or elyse-miller@icpl.og. Early requests are strongly encouraged to allow
sufficient time to meet your access needs.
3
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