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Home My WebLink AboutWS4 - Update on Housing Authority PlanningWS4 CONSULTANT PRESENTATION TO FOLLOW: By: Khala Stanfield - Project Manager, Kaylin Nuss - Consultant Caitlin Humrickhouse - Principal. Baker Tillv � r 7.blb, CITY OF IOWA CITY 410 East Washington Street Iowa City, Iowa 52240- 1 826 (319) 356-5000 (319) 356-5009 FAX www.icgov.org Iowa City Housing Authority City Council Presentation November 18, 2025 Presenters: Caitlin I-Iumrickhouse I Principal Khala Stanfield I Project Manager a lin Nuss I Consultant Strategic Planning Overview Iowa City Housing Authority Strategic Plan Development Model and Organizational Structure Recommendation Implementation and Next Steps Strategic Planning Overview Iowa City Housing Authority Strategic Plan Development Model and Organizational Structure Recommendations Implementation and Heat Steps Project Scope Provided a comprehensive evaluation of currant operations and a detailed road map for the futu r. Assessed organizational structure, staffing levels, and the efficiency of staff roles and responsibilities. * Analyzed pathways for increasing development of housing * Fa6litated a strategic planning process and produced a multi -year strategic plan. • Baker Tilly is serving as the Development Manager (entitlement, design, o n tru ti on and close out) for the pilot project. Project Kkk-aff B nsite Dam Document S#ra#tglc Review Planning 0 arksIw�p Organization, S#akehal dor LaSM and Interviews Financial 0 Review Benchntiarking Assessment Strateg Ic Plan Rundmap Stakeholder Communication strategy Implementation Stakeholder Engagement, Interviews City personnel and officials along with community leaders shared their insights, experierces, and suggestions related to the organization, their role, and strategic objectives. Each interviewee was asked targeted questions to identify and understand key organizational, operational, financial, service delivery, and other issues or concerns relevant to the I owa City H ous i ng Au thorit. Baker Tilly synthesized the results to identify common themes that surfaced during the discussions. Stakeholder Engagement -Workshop *A Strategic Planning Workshop was fa ci Iit t d b Baker er Tilly on duly 22nd and 23rd, 2025. This workshop focused on: o Aligning feedback from the City leadership tearer and project steering committee. o Defining and refining the organization's customer value proposition, vision and mission statements, and identifying high-level strategic goals/objectives and initiatives. 0 FINDINGS AND INITI OBSERVATION trategio Planning Workshop Jam. 2Z" ZV. AM a Lei i I MPLEPAE NTAT ION ACT1 ON PLAN Approach Overview Iowa City Housing Authority Strategic Plan Development Model and Organizational Structure Recommendations Implementation and Next Steps Plan Elements * Vision IO A MY "IbUSIN': AUTH01"ry Mission r- *Strategic oal and Objectives * Strategic Operating Initiatives * Gap Assessment Li � Vision: Strengthening communities through affordable housing. Mission: To be a collaborativeleader in affordable housing through programs, partnerships and policies that help all residents thrive with a commitment to respect and service e c fl a rice . Strategic Goals GOAL ##1 - Increase Stakeholder Opportunities and Prosperity GOAL #- Develop Internal Financial Management Capacity GOAL #- Preserve and Expand Affordable Housing Units GOAL # 4 - Enhance Organize-tional Capacity and Structure GOAL # 5 - Implement Technology Effectively 1. 1 norene nki m Oer of re:�i dents i n Fa m i I y Self Sufficle noy Prng ra rn b 0 M 2. Research and create housing counseling program 3. 1nerease service offerings to Family Self Sufficienc�y participant 4. Uti I ize fu l l ca pa city of s pe ciia I ty you the rs for h i gh barrie r resi dents 5. Create landlord incentives r GO,. # , bevelop Internal �if1 'neial ManagementCapacity mew— - f 1. Hire a Financial Coordinator 4M 2. Increase training on HUD financial systems 3. Evaluation of finan ciallaceou n ing oonvods 4. Spend down HCV Admire Ike r s 14 a y- IMA 'tip- q _ AL #3 Preserve and Expand fforda ble Housing Inn p lem e nt! ng strategies to maintain exiisting affordable h-curing while also inc availability of such units to meet the needs of the Corr munity_ wy. 1, Create assessment tool for property acquilsiption 2- Coo rd i ii ate with Ii Dus i rig Inspection services about new HUD N s Aire protocol , . Execute pilot project 4. Maximize funding opportunities 5. Reposition public housing 6+ Expa rid portfolio of affordable housing through arquilsWim and dev4ftment =A GOAL #4 - Enhance Organizational Capacity and Structu 1. Review of organizational structure . Assessment of physical office spacing needs 3. Update administrative plan 4. Build i me mal cap act fu r he using develc pment an d p rc pe rty management through se If -development wi the cons u I taint su ppont 6- R-ebrand W _ 11$77 4; -0MUA GOAL # - Implement Technology Effectively F 1. Increase automation of processes . rea :e public facing website 3. Create landlord portal 4, Implement property nia n age rri en k snftwaru 5. Transition to new syMe ms su cce ssfu I Iy AIM. Am Approach Overview Iowa City Housing Authority Strategic Plan Development Model and Organizational tru aura Recommendations Implementation and Next Steps ;H Organizational Transformation - Development Pathways The City can pursue one or multiple development pathways at the same time: } Development Pathway 1 —Co-Development PafYnf?r w?h an axpanraacad Law 1n Ya H s��7g Tax Cmd& do vekpmeM en -Illy fa j�rnlly plan and execute affordable h si�?g prcyacls_ 0 Development Pathway 2 — Self -Development with Consultant Support Assurnepr7mary resp on sibdrly fcr do velopnYant activitfas while fafarni axtama/ ccnsun-Ic to pro Ode techn gal and strategic Sapp 0 Development Pathway 3 — Fall Self -Development Fans on as the sole do velar, XWapandently c rs-eefng aff phases ofprofflct delivery f -oni LvIe salachon ano financing Ia design, construckjn, and compliance } D evel op r n ent Pa th e y 4 — Con tract with Deve1 a pe r ontrac� Ili pnvale ole velqaars to produce s Mardable hoavnq. 1B 13 Recommended organizational Changes • Elevating Housing Authority to its awn division directly reporting to Director • Change Housing Administrator to Executive Director .0 Creating Financial Coordinator position IF Creating Housing oun Ior position • Contract for Development Manager Legal Structure 0 PubliuNmprrlil Ownership OLess corn on, but p%sible O Stronger due to non"il laws 0 Uxa rigid gaVQrrianoa Arkles of I ncurporaliorn • Ownership-. The nonprofit holds title to the proper, • ControL PHA retains control through board a ppointme n is or sole mem born h ip. • arrlplian a: Meets HUD's requirement for ownership/control by a public or nonprofit entity. Tax Exern ption: E l ig i ble fa r 501(c)(3 ) status, allowing access to grants and charitable donations. 13 If PHA retains conlrol 0 Preferred for investor equity Q'Must be bull Into LLC govemance 0 Easier 10 EtrucAure far rhancing Cer0cate of Ogwizakian + Operating A-9reernent 0wnersh i p -. LLC golds title to the pro Perk. Control: PHA is the sole managing morrlbor, retaining full control. TaxCredits-. LLC structure allows for LIHTC equity i n vestrri o rat, Compliance; Meet HUD's RAD requirement if PHA retains control through ownership or legal rights, Approach Overview Iowa City Housing Authority Strategic Plan Development oriel and Organizational Structure Recommendations Implementation and Next Steps Z2 Implementation Management * Following the Implementation Management Plan guidance for first 6-12 months. • Establishing working roles and responsibilities for individual tasks and overall process management - Coordinating timelines, contact lists, resources allocation etc. with all plan owners. Establishing recurring process familiarity is Ivey_ 23 13 Next Sups Adopt Strategic Plan Adoption of the Strategic Plan including Strategic Priorities and Strategies Implementation Management Plan Implementation actions to support the first 6 — 12 months of the PIan's start, a critical period ire the Pl arc's execution - Change Management Plan * Identify and develop desired massaging * Detarmine appropriate communication channels Routine Strategic Plan Updates (recommended) Ongoing quartsrly and annual review of completion and alignment_ 0 uarterl y updates of K P I s related to Opera ti ng I nitiati'ves_ Management of the Year -in -review updates reporting. a M ulti- yea r fu I I P I a n u p date s to rem al n a strateg i ca Ily pla n ned o rgan i nation _ Thank You LAMB Fril: IT47m- Ipi MMM- 1 dmr1 ayfi n Nuns ff if you have any gzm5kw s, pL-ase Mart lKhafa SfanfieW of w 460. 4�24.290;5 0 bakertilly PRESENTATION CONCLUDED I r I CITY OF IOWA CITY 410 East Washington Street Iowa City, Iowa 52240- 1 826 (319) 356-5000 (319) 356-5009 FAX www.icgov.org