HomeMy WebLinkAboutPublic Housing CoordinatorCITY OF IOWA CITY - Job Description
Job Class #26-13 FLSA Exempt
Civil Service
Identification
Position Title: Public Housing Coordinator
Department: Neighborhood & Development Services
Division: Neighborhood Services
Supervisor: Housing Administrator
Job Summary
Under direction, coordinates and implements public housing rental and home ownership programs for
income eligible families and ensures that the procedures and operations involved in the implementation
of public housing rental and home ownership programs are carried out according to federal regulations.
The Public Housing Coordinator reviews all completed forms for accuracy and completeness. Serves
as property manager for other City owned properties; does related work as required.
Job Scope
Shares responsibility with Housing Choice Voucher Program Coordinator for managing the overall
system and delivery of Housing Authority services. Directs and coordinates maintenance sub-
contractor’s activities and provides oversight to performance.
Essential Job Duties and Responsibilities
Manages a caseload of public housing tenants and conducts annual, interim and special housing
reviews.
Coordinates property management operations with assistance from Public Housing Technician.
Implements Public Housing Program procedures in compliance with equal opportunity requirements.
Writes, publicizes and disseminates information concerning availability and nature of public housing
for low income families; composes and provides for dissemination of monthly public housing
newsletters for tenants and for landlords and service agencies.
Processes tenant charges and accounts receivable in Housing Authority and City systems.
Performs case management functions and keeps case files current and in compliance with program
policies.
Verifies income, determines rent calculations, completes lease requirements and assumes all other
duties required by the Department of Housing and Urban Development (HUD) to maintain high
occupancy for all public housing units.
Develops and implements procedures for TOP and ADHOP home ownership programs; manages
Housing Choice Voucher home ownership program.
Job Class #26-13 Neighborhood Services
Page 2 Updated 11/02/2023
Prepares quarterly reports for HUD and other private partners to track success of home ownership
programs; develops and prepares internal reports that analyze the success of home ownership
programs.
Determines capital improvement needs; develops and manages HUD capital improvement program.
Conducts annual reviews of homeowners and determines their ability to make payments toward their
mortgage with the City.
Conducts research to determine changes in HUD regulations and reporting requirements; makes
policy recommendations.
Inspects units for HUD compliance; and evaluates and determines tenant charges and deposit
returns.
Prepares monthly and periodical reports relating to the public housing program for HUD and the ICHA
(i.e., occupancy and PHAS Public Housing Assessment System); compiles HUD surveys on rents and
utilities as needed; analyzes and investigates HUD reports (e.g., REAC, PHAS).
May assist with coordination of work with other staff members.
Confers with City Attorney to obtain interpretation of how HUD regulations conflicts with state law.
Communicates as necessary with HUD, City Attorney’s office, landlords and legal aid regarding
clientele, reviews Uniform Residential and Landlord Tenant Law and IRS guidelines.
Maintains working relationship with owners, clients and HUD staff.
Performs public speaking to community groups and at professional meetings; informs community
leaders of housing programs and seeks to expand community partnerships.
Assists with the development and production of Housing Authority int ernal policies and procedures,
manuals, public information and other written materials; creates and revises forms and notices used
for public housing and home ownership programs.
Assures Admissions and Occupancy Plan (ACOP) is current.
Collects delinquent accounts.
Represents Housing Authority in court proceedings for evictions and small claims.
Receives clients/customers and other visitors and ensures Housing Authority customer satisfaction
goals are met.
Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace
and community.
Performs all other related duties as assigned.
Job Class #26-13 Neighborhood Services
Page 3 Updated 11/02/2023
Physical and Environmental Conditions
The physical demands and work environment conditions described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job and are
encountered while performing those essential functions. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk and hear.
The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. Specific
vision abilities required by this job include close vision. While performing the duties of this job, the
employee is occasionally exposed to outside weather conditions.
The noise level in the work environment is usually moderate.
Minimum Education, Experience and Certification
Bachelor’s degree in human services, sociology or related area from an educational instit ution
accredited by a DOE recognized accreditation body or an equivalent combination of experience and
training which provides the required knowledge, skills and abilities required. Or equivalent combination
of education and experience. Public Housing Management certificate required within twelve months of
hire. Valid driver’s license with satisfactory driving record required. Must be 18 years of age per Iowa
Code 92.8. Must pass criminal background check.
Preferred Education, Experience and Certification
Three years of supervisory and/or related experience preferred. Property management and/or
construction management experience preferred. Additional job related HUD certifications preferred.
Knowledge, Skills, and Abilities
Knowledge of state, local and federal regulations pertaining to public housing programs. Knowledge of
tenant/landlord laws and small claims court process. Skills in assigning, training and supervising work
activities of division employees. Skills in oral and written communications, crisis management,
assessment, and negotiation. Ability to read and understand federal, state, and local regulations, HUD
requirements, and program procedures. Ability to perform basic mathematical computations and
calculate income and rent in determining applicant eligibility. Skills in operating standard office
equipment including a computer. Ability to write correspondence and educational information to
tenants, landlords, community services and the general public. Ability to establish and maintain
effective working relationships with government officials and the general public.
The above statements are intended to describe the general nature and level of work being perform ed by
individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties,
and skills required of personnel so classified in this position.