HomeMy WebLinkAboutDevelopment Services AssistantCITY OF IOWA CITY – Job Description
Job Class #04-19 FLSA Non-Exempt
Civil Service
Identification
Position Title: Development Services Assistant
Department: Neighborhood & Development Services
Division: Development Services
Supervisor: Senior Building Inspector
Job Summary
Performs general and specialized clerical, permitting, and office management duties in support of
functions and programs of the Development Services Division. Understands basic construction
components and practices associated with building construction and the land development process.
Assists the Neighborhood Services Division as needed.
Essential Job Duties and Responsibilities
Receives telephone calls and greets customers in person at front counter area, routing to others when
necessary, related to department functions and permitting inquiries.
Assists the general public in answering inquiries, listening to complaints or referring to appropriate
personnel inquires pertaining to zoning, building and housing.
Provides information and assistance to other staff, contractors, developers and the general public.
Maintains records and inventories; monitors use of supplies and equipment and orders supplies and
materials as necessary for the department.
Manages procurement card for certain department purchases.
Processes accounts payable and accounts receivable; creates daily revenue summary report and
makes daily deposits.
Operates and provides maintenance for a variety of office equipment.
Compiles and distributes packets for NDS boards and commissions when needed; distributes public
meeting notices to press and individuals as requested; posts packet information to website.
Reviews and applies applicable construction and zoning codes for the issuance of permits.
Suggests improvements to and implements approved configurations of the permit, licensing and code
enforcement software to enhance work efficiency and the delivery of services.
Collects fees for licenses, applications, permits and other departmental activities.
Monitors and creates department website content and completes periodic updates.
Job Class #04-19 Neighborhood & Development Services
Page 2 Updated 10/18/2022
Maintains general policies and procedures, rules, regulations, handbooks and planning documents for
departmental access.
Assists the public with residential and commercial permit and occupancy applications and other
miscellaneous permits; provides information on established procedures and requirements and assists
the public with all NDS programs, including owner-occupied housing rehabilitation.
Schedules a wide variety of inspections for multiple Development Services staff
Reviews case files for final completion and issues Certificates of Occupancy.
Monitors expiring permits and applications and corresponds with applicant to meet deadlines.
Produces monthly and yearly building permit statistics and reports.
Establishes and maintains computerized records; ensures files are maintained in good working order
and easily retrievable.
Assists in the interviewing and selection of part-time minute-takers and coordinates their work for
NDS boards and commissions.
Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace
and community.
Performs other related duties as assigned.
Physical and Environmental Conditions
The physical demands and work environment conditions described here are representative of those
that must be met by an employee to successfully perform the essential functions of this job and are
encountered while performing those essential functions. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger,
handle or feel; and talk and hear. The employee frequently is required to walk and reach with hands
and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The
employee must occasionally lift and/or move up to 10 pounds.
The noise level in the work environment is usually moderate.
Minimum Education, Experience and Certification
High school diploma or equivalent with additional training in the areas of office management, writing,
legal issues and/or public relations required. One-year experience in the clerical field preferably in the
specialized area of building, zoning, or community development. Or equivalent combination of
education and experience. Experience in Microsoft Office required. Must pass criminal background
check.
Preferred Education, Experience and Certification
CITY OF IOWA CITY – Job Description
Associate degree or equivalent from an educational institution accredited by a DOE recognized
accreditation body or three to four years of experience in the specialized area of building, zoning, or
community development preferred. Certification by the International Code Council (ICC) as Permit
Technician.
Knowledge, Skills, and Abilities
Must be detail oriented, able to effectively manage one’s time, solve problems and exercise sound
judgement in a multi-tasking environment. Ability to read, understand, apply and enforce applicable
codes and policies in the issuance of permits. Good knowledge of general office policies and
procedures. Good interpersonal skills. Skills in the operation of Microsoft Office or related software and
office management. Ability to read and interpret laws, ordinances, plans and reports. Ability to complete
a variety of written reports. Ability to operate a variety of standard office equipment.
The above statements are intended to describe the general nature and level of work being performed by
individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties,
and skills required of personnel so classified in this position.