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MWIII - Water ServiceCITY OF IOWA CITY - Job Description Job Class #08-17 FLSA Non-Exempt Civil Service Identification Position Title: Maintenance Worker III – Water Service Department: Public Works Division: Water Supervisor: Assistant Superintendent – Water / Water Superintendent Job Summary Under general direction, performs location of underground water and fiber utilities, water taps and related water customer service work. Investigates customer service complaints. Essential Job Duties and Responsibilities Serves as lead worker for work crews. Checks meter readings; reads meters for resets and final billings. Investigates work orders initiated by meter readers for malfunctions; determines and makes needed repairs. Inspects newly installed water meters for City specifications; changes leaky or stopped water meters. Locates underground water utilities and charts up-to-date measurements on stop valves and mains. Locates underground fiber optic utilities and charts up-to-date measurements on fiber optic infrastructure; ensures that new water and fiber installation traces for sign off on overall project completion. Cards and shuts off water service for non-payment of bills, unauthorized service, insufficient fund checks and for payment arrangements not met. May perform water taps on ductile, iron and plastic mains. Provides information and assistance to customers regarding City utility services; assists customers in resolving problems related to customer accounts or City procedures; assists plumbers and contractors with sizing water meter and meter installations on new installs. Investigates customer complaints of leaks, high bills and water quality; inspects fixtures and determines source of leaks, low pressure and other problems. Assists in training meter readers. Implements and monitors back flow prevention tester program, as assigned. Completes water main and fiber standbys Job Class #08-17 Water Page 2 Updated 12/16/2021 Assists distribution staff with final flushing and pressure testing on new water main and service installations. Implements and maintains meter system, including meter shop and inventory; compiles statistics of past to determine number of meters, MIUs and brass service parts to be ordered; orders parts as needed; reconciles orders to appropriate accounts. Trains and assists other locators for residential, industrial and City projects, as assigned. Performs emergency duties related to water main breaks; responds to after-hour emergency calls. Performs on-call duties, as assigned. Operates backhoe, concrete breaker and dump trucks. Responds to emergency calls for service; makes necessary repairs to water system. Completes paperwork on a timely manner to document daily projects, activities and appointments. Utilizes computer applications for inventory, data entry, scheduling, contacting other City departments and special projects as needed. Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace and community. Performs all other related duties as assigned. Physical and Environmental Conditions The physical demands and work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and are encountered while performing those essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; reach with hands and arms; climb, balance, stoop, kneel, crouch or crawl, talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions and risk of electrical shock. The employee is occasionally exposed to moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, extreme cold, extreme heat and vibration. Employee may be exposed to communicable diseases. The noise level in the work environment is usually loud. Job Class #08-17 Water Page 3 Updated 12/16/2021 Minimum Education, Experience and Certification High school diploma or equivalent required. Two years of experience in water services or a combination of training and experience required. Iowa DNR Grade II Water Distribution Certification required. Must live within 17 miles of the corporate limits of Iowa City, Iowa within one year of appointment to the position. Valid Iowa Class B commercial driver’s license with air brake and tank endorsements required. Valid Iowa Class A commercial driver’s license with air brake and tank endorsements required within 6 months of hire. This position is subject to federal drug testing requirements including screening through the FMCSA Clearinghouse. Must pass criminal background check. Preferred Education, Experience and Certification Two years of post-high school education from an educational institution accredited by a DOE recognized accreditation body or CEU equivalent preferred. Four years of experience in water services preferred. Knowledge, Skills, and Abilities Knowledge of water distribution system and water services. Knowledge of meter reading devices and maintenance and repair procedures. Knowledge of electrical current flow, conductors and grounds. Skills in the use of hand and power tools. Skills in oral and written communication. Ability to read technical materials and maps to locate underground utilities and prepare written log sheets and records. Ability to perform basic mathematical calculations and calculate water consumption when checking for leaks. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position.