HomeMy WebLinkAboutParking Enforcement AttendantUpdated: March 2024
CITY OF IOWA CITY – JOB DESCRIPTION
Posi�on Title: Parking Enforcement Atendant
Department: Transporta�on Services
Division: Parking
Supervisor: Opera�ons Supervisor
FLSA: Non-Exempt
Civil Service: Yes
Pay Grade: 4
Job Number: 0424
Job Summary
Under immediate direc�on, patrols and issues �ckets for illegal parking viola�ons to customers
in the City’s parking facili�es and streets. Answers ques�ons and provides direc�ons to the
general public.
Essen�al Job Du�es and Responsibili�es
The following duties are normal for this position. These are not to be construed as exclusive
or all-inclusive. Other duties may be required and assigned.
• Patrols City parking ramps, streets, alleys and lots, issues �ckets for illegal parking at
prohibited zones.
• Enforces parking regula�ons in metered stalls, monitors vehicles in loading zones and
issues �ckets if vehicle is over �me limit, calls for wrecker service as needed.
• Checks vehicles for impound, impounds vehicles at direc�on of office, transports
persons to pay outstanding �ckets.
• Answers ques�ons and gives direc�ons to customers, directs problems or concerns to
appropriate City department.
• Reports vandalism, auto accidents, debris and faulty equipment on City parking facili�es
and on City streets, appears in court to tes�fy for City, answers appeals for �ckets in
ques�on.
• Picks up mail, delivers papers to various departments and answers phone.
• Removes snow and ice from lots, ramps, and public spaces.
• Conducts self in a manner which promotes and supports diversity and inclusivity in the
workplace and community.
• Performs other du�es as assigned.
Minimum Education, Experience, Certification/Licensure, Other
• High school educa�on or G.E.D. and four to six months of related experience or training;
or equivalent combina�on of educa�on and experience. Experience in customer service.
• Valid State of Iowa driver’s license with sa�sfactory driving record. Must be 18 years of
age. Must pass a criminal background check.
Preferred Education, Experience, Certification/Licensure, Other
Updated: March 2024
• High school educa�on or G.E.D. and seven to twelve months of related experience or
training; or equivalent combina�on of educa�on and experience.
Knowledge, Skills, and Abili�es
• Ability to add and subtract two digit numbers and to mul�ply and divide with 10's and
100's.
• Ability to apply common sense understanding to carry out detailed but uninvolved
writen or oral instruc�ons.
• Ability to deal with problems involving a few concrete variables in standardized
situa�ons.
• Ability to effec�vely present informa�on in one-on-one and small group situa�ons to
customers, clients, and other employees of the organiza�on.
• Ability to perform these opera�ons using units of American money and weight
measurement, volume, and distance.
• Ability to read and understand writen materials to record work ac�vi�es or keep
records.
• Ability to reconcile payments and handle money.
• Ability to reliably and predictably carry out du�es.
• Ability to write simple correspondence.
• Knowledge of all parking valida�on procedures.
• Knowledge of City parking codes.
• Skill in observa�on and communica�on.
• Skill in opera�on of computer, cash register and adding machine.
• Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word,
Excel, Outlook).
Supervision
No supervision of direct reports.
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands
and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or
crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, depth perception
and ability to adjust focus.
Updated: March 2024
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential duties and responsibilities of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
duties and responsibilities.
While performing the duties of this job, the employee is frequently exposed to moving
mechanical parts, high or precarious places, fumes or airborne particles, toxic or caustic
chemicals, risk of electrical shock, vibration, confined space, and traffic hazards. The employee
is frequently exposed to outside weather condition, dampness, direct sunlight, dust, pollen,
insect stings, and animals. The noise level in the work environment is usually loud. Involves
more than moderate exposure to dangerous situations. Involves more than moderate exposure
to stress due to the work environment and/or crisis situations.
Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities
Act as Amended, the City will provide reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees to discuss potential
accommodations with the employer.
Reviewed/Approved by: Darian Nagle-Gamm, Transporta�on Services Director (4/2024)
I have read and understand the duties and requirements of this job description, and I
agree that I can perform the duties of this position with or without reasonable
accommodation.
Employee Date
________________________________ __________________