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HomeMy WebLinkAboutTransportation Services DirectorUpdated: March 2024 CITY OF IOWA CITY – JOB DESCRIPTION Posi�on Title: Transporta�on Services Director Department: Transporta�on Services Division: Administra�on Supervisor: City Manager FLSA: Exempt Civil Service: No Pay Grade: 33 Job Number: 3306 Job Summary Directs the opera�onal, financial, personnel and related administra�ve ac�vi�es of the Department of Transporta�on Services including Transit, Parking and Central Business District maintenance. Provides the public with a system of clean, safe and convenient transporta�on op�ons. Represents the department before the City Council, the general public and the media. Essen�al Job Du�es and Responsibili�es The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Plans, directs, coordinates, and oversees the daily ac�vi�es of the divisions within the Transporta�on Services Department. • Develops and implements department policies and opera�ng procedures to provide coordina�on of ac�vi�es within each division and ensure a complimentary rela�onship between the systems. • Plans long range department goals in conjunc�on with City Council strategic plan. • Recommends Capital Improvement Projects, equipment procurement and opera�onal policies to the City Manager and makes oral presenta�ons and answers ques�ons at City Council and Commission mee�ngs. • Responds to and resolves inquiries, requests, and complaints from the public and outside agencies or groups regarding City transporta�on, parking, and downtown maintenance issues. • Develops, administers, and monitors the Department's budget and approves expenditures. • Administers and monitors various service contracts, including paratransit services. • Administers state and federal grant repor�ng requirements and maximizes the amount of state and federal grant funds received. • Serves as the City’s representa�ve with various regional, state, and federal regulatory agencies, including the Iowa Department of Transporta�on and Federal Transit Administra�on. • Monitors collec�on and handling of parking ramp, parking meter, parking permit and bus fare revenues. Updated: March 2024 • Advises the City Manager on proposed expansion or changes to transit and parking services as it relates to the department. • Assists the City Manager in developing department policy recommenda�ons to the City Council. • Oversees and coordinates department communica�ons with City communica�ons team. • Works with Coralville Transit, University of Iowa CAMBUS and paratransit service provider management to maintain coordinated and coopera�ve urban area transit service; works with University management to coordinate parking and enforcement planning and related issues. • Par�cipates in state and federal transit and parking associa�ons including commitee assignments and direct contact with state and federal legislators. • Par�cipates in Facili�es Federal Transit Administra�on reviews processes and ensures compliance with federal regula�ons. • Develops and administers opera�ons for maintenance of the Central Business District. • Works with Iowa City Downtown District on coopera�ve efforts in the Central Business District • Prepares required documents and reports for the City Manager, City Council, state and federal agencies and other regulatory agencies. • Conducts self in a manner which promotes and supports diversity and inclusivity in the workplace and community. • Performs other du�es as assigned. Minimum Education, Experience, Certification/Licensure, Other • Bachelor’s degree from an accredited educa�onal ins�tu�on and six years of related experience; or ten years of related experience and/or equivalent combina�on of educa�on and experience. Degree in Business Administra�on or related. • Valid driver’s license with sa�sfactory driving record. Must be 18 years of age. Must pass criminal background check. Must reside in the municipal limits of the City of Iowa City. Preferred Education, Experience, Certification/Licensure, Other • Master’s degree from an accredited educa�onal ins�tu�on and seven years of related experience; and/or equivalent combina�on of educa�on and experience. Experience in a mass transit agency. Knowledge, Skills, and Abili�es • Ability to apply concepts such as frac�ons, percentages, ra�os, and propor�ons to prac�cal situa�ons. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Ability to develop and present mathema�cal budget informa�on. • Ability to effec�vely present informa�on to top management, public groups, and/or commissions, or elected officials. • Ability to interpret an extensive variety of technical instruc�ons in mathema�cal or diagram form and deal with several abstract and concrete variables. Updated: March 2024 • Ability to plan effec�vely, mo�vate tac�ully, u�lize staff efficiently and be sensi�ve to the concerns of the public. • Ability to read and interpret contracts, technical materials, maps, reports, and journal, financial reports, and legal documents. • Ability to reliably and predictably carry out du�es. • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. • Ability to setle labor disputes and deal effec�vely with employees, the public, special interest groups and the media. • Ability to work with mathema�cal concepts such as probability and sta�s�cal inference. • Ability to write reports and ar�cles for publica�on that conform to prescribed style and format. • Knowledge of City codes, union contracts and personnel policies. • Knowledge of City’s purchasing, financial and personnel policies. • Knowledge of federal and state grant management and municipal opera�ons. • Knowledge of financial documents and ability to manage and create budgets and financial reports. • Skill in oral and writen communica�on, marke�ng, and public rela�ons. • Skill in the opera�on and maintenance of equipment used in the parking and transit systems. • Skill in using computers and applicable so�ware applica�ons (Microso� Office – Word, Excel, Outlook). Supervision Responsible for the overall direction, coordination, and evaluation of a department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include supervising subordinate supervisors and direct reports including interviewing, hiring, and training employees; planning, assigning, and directing work; writing and delivering performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Updated: March 2024 Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The noise level in the work environment is usually moderate. Duties are generally performed in an office setting with a controlled environment. The job requires sitting for extended periods of time and the work may expose the employee to unpleasant social situations and significant work pace pressure. Iowa City is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act as Amended, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Reviewed/Approved by: Darian Nagle-Gamm, Transporta�on Services Director (4/2024) I have read and understand the duties and requirements of this job description, and I agree that I can perform the duties of this position with or without reasonable accommodation. Employee Date ________________________________ __________________